How an insurance carrier manages crisis communications

Disclaimer: We edited portions of this recording from its originally aired version at Citizens Property Insurance Corporation's request.
In this episode, Doug Filaroski joins host Jason Mudd to discuss how a property insurance company manages crisis communications.
Tune in to learn more!
🤔 5 things you’ll learn during the full episode:
Citizens Property Insurance’s communications strategies
How to respond to a crisis
The role of crisis response centers during catastrophic events
The importance of fraud prevention campaigns
Why companies need a crisis communication plan
🎧 Episode Highlights
[02:25] About Citizens Property Insurance
[09:42] Fraud prevention campaigns
[22:58] Crisis response centers and messaging
[23:39] Crisis response planning
[26:18] Having a crisis communications plan