He seems very genuine. She seems very picky and wants something for cheap. This man has to feed his family and care for his family. He cannot starve his family to please her.
The fact that she tried to take advantage of him and get a 1,300$ mattress for 800$ speaks volumes. She's a scammer. I hope he doesn't cut her any more deals. As for him, I hope this video is good for his business.
Yep. Cheap good quality memory foam is never gonna happen. Same with innerspring. I’ve never owned a cheap mattress that was worth a damn. I currently have a Wink Bed pillowtop. And it’s glorious. But I’ve also had everything from a cheap sealy to a very expensive tempur pedic. Nothing under &1400 has lasted and the cheapest Caused me to have to have rotator cuff surgery bc it was so hard and I’m a side sleeper.
@@superduperkid3143 considering I OWN a textile testing laboratory, I’d say I have a fair bit of knowledge about how well made mattresses are. We literally test them for bounce, compression (that crater you get when the foam breaks down), flammability, etc. But sure….enjoy your trolling. 🙄🤦🏻♀️
@Keyevion: If she was hard to please, she wouldn't have kept shopping at his store and buying lots of his furniture for years! She did say she has back problems and at her age, she needs a mattress that is comfortable so that she can get some sleep. Again, if she was hard to please, he could have told her not to come back to his store. Period.
@@pchelloo - He even so much admitted she was a tough customer in spite of their previous purchase history (example) " I KNOW HOW SHE IS" Why is it everyone understood what he meant by that comment but you ?
The defendant is the most beautiful human being. He should be a store owner, he should be in our neighborhood. He should be a brand that is copied and distributed in neighborhoods across America. The plaintiff is a hard to please miserable old lady.
As a son of immigrant business owner parents. I can tell u this. Even when they're losing they're not losing, u wanna know why ? Because they came from NOTHING and succeeded.
I guarantee she’s gonna try and purchase something else from him and he’s not gonna want to do business with her or her family. In all honesty, who would?
I dont like the plaintiff...she's so unreasonable...she seems like the type of person who only likes you when she can have her way, and can take advantage of you.
If she has back pain, it could really be bothering her. That kind of pain does something to a person. My mom has scoliosis so I can understand. It does not mean she is crazy or purposely being rude, incentive or mean.
@@Shastasnow I get that she's kind of elderly but if you have have that kind of pain, you should do your own research or have some young folks in your family do the research and find a bed that's suitable for you, not just assume the guy at the store knows the nuances of your body
The plaintiff is an old Karen. It's tough to satisfy her. The defendant tried his best and he still couldn't do it. Sometimes you can't help some people 🤷♂️
She didn’t want to be satisfied she just like to argue and got mad when she couldn’t get it cheap she’s just using the guy the store guy really cares for her but she dosnt she just liked getting things at a reduced price
She’s being unreasonable by canceling all future business with the him. He seems like a pretty good guy. This is why anyone running a business should have non-negotiable procedures and not go against the grain for any customers regardless of how long they’ve been doing business with them. Some like this lady get spoiled to the point where they get to out of control
How do you get people to come back 1# show them you care 2# have good customer service 3# throw in free items on big purchases These three things always bring people back most importantly it’s how you interact with the customers smile speak nicely and help out everyone that walks in no one should be ignored.
He seems so nice and sweet. She wanted $800 judge and not $799 lol! If looks could kill, the defendant died three times the way she looked at him at the ending verdict lmfao
@@kenyettaready I bought mine at Costco. Perhaps Sam's has them. Mine is 3 inches thick. I did buy a 14 inch deep memory foam mattress but still put the topper on it. Perfect for me but every one is different. One of the toppers is on a crappy 5th wheel matress and it made a huge difference. Hope you get some.relief!
This man has a beautiful spirit. Kind, patient, and forgiving. Everything I hope to be one day. Wishing him the best and hopefully this was a life lesson for the plaintiff to be more agreeable and understanding in the future.
People watching this who live in his area will come to his store now. If she don't want to go buy from him anymore, he will gain double for his trouble. frfr She will go back eventually when the stores she goes to don't bend over backwards to accomodate her. You cannot be a business owner with integrity, is willing to help you any way they can and have good prices too. I would shop at his store too.
Memory Foam mattresses do have a smell to them when you first take them out of the box. You have to literally let them air out. But the judge is right, they are the best mattresses. But it's something about the older generation and their pillow tops. They just wont let them go. lol
She rolled her eyes at the end over $1 SMH she's one of them customer's that are so picky and used to getting her way it's better to say good riddance then keeping them.
You can tell she will never be satisfied, and wants things for nothing! Then the evil eyes she gave him when she won shows her true colours! Yet another chancer that wanted a more expensive mattress without paying for it
I love my memory foam mattress...my brother slept on it and he loved it so much he got one too. My brother has a very bad back and he said he hasn’t slept this well since he was a kid
If looks could kill the way she looked at him when the judgement was made as if he made the judgment himself. 😳😂 sheesh he was a sweet guy I would have just taken the mattress
So, I actually went through an issue like this one. I had back issues. Memory foam was the absolute WORST on my back!!!! It gradually sank right in with no support. It took the owner 6 months to get her a mattress. Had I been the owner, I would have refunded the money as she requested or given her a store credit. Then allowed her to feel free to find her own mattress so if it didn't suit her needs, then she would be financially on the hook instead of me. The issue for me comes into play when he chose for her instead of letting her choose her own. When they didn't deliver the first mattress, the should have given her the entire $1100 back right then. Because they originally left her with no mattress and she had already paid.
Wow granny wasn't so grand. That look in her eyes at the end over $1. Sir she doesn't deserve your friendship or your products. I know life was hard growing up with her.
Buyers remorse is real....Plantiff wanted to create her own pricing..The defendant's attitude was impressive for someone being sued..There be a should be a statue of limitations on returns .
She's the kind of customer I would hate to have. Yes, I might be getting constant sales, but the personal headache and the stress my staff would have to go through is not worth it.
Not true. New technology that keeps it cool. I know,as I live in AZ. Not all memory foam is equal. Yo uh have to do your research. I will never own a conventional pillowtop again. There are all kinds of foam available. Be an educated consumer.
He gave her everything she asked for and she was being way too picky about it. This guy even delivered the mattress when he was sick like come on lady she just didn’t know what she wants
This woman is ridiculous. He practically killed himself trying to accommodate her needs. Yes, he made a mistake in the very beginning by saying he could make it a pillow top. But he paid her back the $300! She was never satisfied. And her correcting the judge over 1 dollar was embarrassing. She wouldn't be my friend anymore after this BS.🙄
As a person who sells furniture and mattresses. With older customers this happens often I’ve had to explain in great detail what’s going to happen and where every penny is spent.
He knows her and her ways... lol I sold furniture for over 10 yrs and people Hated Laying Mattress's but i wouldn't sell them unless theyyyyy spent over 10 mins and lay on back and side and stomach lol..... and afterwards they'd come and sayyy thank you for making me layyy on it
I couldn’t go to his store at all!! I would purchase everything just because of his personality is so lovely. Shame of you this woman is just a picky older lady.
It’s so hard to find a good mattress no matter what. Trying it out in a store is fine but that’s not the same as actually sleeping on one. I found my current mattress when I stayed at this hotel in Kauai. Slept on that queen bed for a week like a baby. Got the make and model and love love love it.
Wish more business owners were like the defendant. God bless him, his family, and business!
He seems very genuine. She seems very picky and wants something for cheap. This man has to feed his family and care for his family. He cannot starve his family to please her.
She’s not cheap at all. She paid $300 extra when she wanted a pillow top. She was just irritated from the back and forth.
The fact that she tried to take advantage of him and get a 1,300$ mattress for 800$ speaks volumes. She's a scammer. I hope he doesn't cut her any more deals. As for him, I hope this video is good for his business.
Yep. Cheap good quality memory foam is never gonna happen. Same with innerspring. I’ve never owned a cheap mattress that was worth a damn. I currently have a Wink Bed pillowtop. And it’s glorious. But I’ve also had everything from a cheap sealy to a very expensive tempur pedic. Nothing under &1400 has lasted and the cheapest
Caused me to have to have rotator cuff surgery bc it was so hard and I’m a side sleeper.
@@aerynstormcrow if you don't know how to shop just say so.
@@superduperkid3143 considering I OWN a textile testing laboratory, I’d say I have a fair bit of knowledge about how well made mattresses are. We literally test them for bounce, compression (that crater you get when the foam breaks down), flammability, etc. But sure….enjoy your trolling. 🙄🤦🏻♀️
I can’t believe her. He’s such a nice businessman and went out of his way to please her and she turns around and sues him.
Emon Monae, you and I know most older black women act just like this, including my mother 🤷♀️
@@greenenergysolutionsteam my aunt. Omg the Black Karens of our community.
My mother
Wow he’s a nice guy maybe to nice. Some people you just can’t make happy.
I'd have her thrown out of my store.
The store owner is a really good man maybe a little too good because she seems very hard to please! 💯
When you try your best to satisfy miserable people it always backfires
@Keyevion: If she was hard to please, she wouldn't have kept shopping at his store and buying lots of his furniture for years! She did say she has back problems and at her age, she needs a mattress that is comfortable so that she can get some sleep. Again, if she was hard to please, he could have told her not to come back to his store. Period.
@@pchelloo - He even so much admitted she was a tough customer in spite of their previous purchase history (example) " I KNOW HOW SHE IS" Why is it everyone understood what he meant by that comment but you ?
Yes
@@pchelloo malarkey.
He still consider her as a friend. What a great guy.
That would be a guy I would buy a mattress from.
I agree, the mattress you want/need with a source that cares like this guy thumps up.
Hell yea and I’d probably buy the expensive stuff just cause the guys nice lol
The defendant is the most beautiful human being. He should be a store owner, he should be in our neighborhood. He should be a brand that is copied and distributed in neighborhoods across America.
The plaintiff is a hard to please miserable old lady.
Tbh, the defendant spoiled her, he was such a nice guy
@@cdub3019
Yes! You are so right😄🤣😂😀😁😅😉
EXACTLY. Wasted all his time with her and didn't even get to profit from it.
I agree
I agree!
Defendant is the happiest guy who was ever sued!
Right! Very jovial and pleasant personality!
I would buy furniture from him! 😆
I seriously want to adopt him
😝👍🏾
As a son of immigrant business owner parents. I can tell u this. Even when they're losing they're not losing, u wanna know why ? Because they came from NOTHING and succeeded.
That store owner seems like a good guy, I think that lady was being extremely difficult
Definitely
I guarantee she’s gonna try and purchase something else from him and he’s not gonna want to do business with her or her family. In all honesty, who would?
Judging by his heart, he would forgive and still do business with them.
@@tropiclush89 well he shouldn't
Law is; you can refuse to do business with anyone, and he should refuse.
He will do business with him again.. he’s a nice guy.
@@shaniabrown7567 *her
What's the name of the furniture store? I'd love to give him some business
Exactly!
Some business or the bizness? 🤣
Me too!
@@gerandgadantzing5190 lmao 🤣🤣
Saaaaame!
I dont like the plaintiff...she's so unreasonable...she seems like the type of person who only likes you when she can have her way, and can take advantage of you.
I'm getting that feeling about her too.
I agree 👎🏾
If she has back pain, it could really be bothering her. That kind of pain does something to a person. My mom has scoliosis so I can understand. It does not mean she is crazy or purposely being rude, incentive or mean.
Yeah she's extremely fussy... Customers like that are 😅
@@Shastasnow I get that she's kind of elderly but if you have have that kind of pain, you should do your own research or have some young folks in your family do the research and find a bed that's suitable for you, not just assume the guy at the store knows the nuances of your body
He is the sweetest guy in the furniture business I’ve ever seen ❤️
She was really pressed about that $1.
$799 vs $800 damn
That's right there is how you absolutely know she's a difficult person.... smh
Wtf she lookin' at that man like that for? Got her $799 and still ain't satisfied.
Right!! 🙄
She Wanted That Penny Lol
@@revettefarrow4111 she prolly made a voodoo doll of him that night
Wow how sweet is this guy? I hope he gets everything he wants in life.
The plaintiff is an old Karen. It's tough to satisfy her. The defendant tried his best and he still couldn't do it. Sometimes you can't help some people 🤷♂️
She didn’t want to be satisfied she just like to argue and got mad when she couldn’t get it cheap she’s just using the guy the store guy really cares for her but she dosnt she just liked getting things at a reduced price
😂…an old Karen 🤣😂😅👍
This guy has a very nice personality
That look she gave when she didn’t get that $1. Shame!
He should be glad to rid that customer relationship. She’s too hard to please.
That look she gave him at the end, Yikes! 👁👁
She wanted that extra dollar
Like she really had an attitude over $799 vs $800...so petty!
@@sandylane5498 🤣
She’s being unreasonable by canceling all future business with the him. He seems like a pretty good guy. This is why anyone running a business should have non-negotiable procedures and not go against the grain for any customers regardless of how long they’ve been doing business with them. Some like this lady get spoiled to the point where they get to out of control
I'm sure defendant is glad she stop coming to the store to tear his nerves up.
How do you get people to come back
1# show them you care
2# have good customer service
3# throw in free items on big purchases
These three things always bring people back most importantly it’s how you interact with the customers smile speak nicely and help out everyone that walks in no one should be ignored.
I believe it's for the better. That type of business he can do without
He seems so nice and sweet. She wanted $800 judge and not $799 lol! If looks could kill, the defendant died three times the way she looked at him at the ending verdict lmfao
Exactly...At least he got to keep a dollar for his troubles! Sheesh!
I didn't like the look she gave him. She needs to be glad she got her money back.
I want to shop at this guy store! He’s awesome lol
She’s trippin. My mattress is memory foam. And you can buy a $70 pillow topper . It’s like sleeping on a cloud
Exactly! Love my memory foam and topper combo. To the point that I did the same thing in our 5th wheel. Comfortable rest is the best medicine.
Please tell me where I can get it for that price? The ones in Walmart are like $200
@@kenyettaready I bought mine at Costco. Perhaps Sam's has them. Mine is 3 inches thick. I did buy a 14 inch deep memory foam mattress but still put the topper on it. Perfect for me but every one is different. One of the toppers is on a crappy 5th wheel matress and it made a huge difference. Hope you get some.relief!
I got a box spring then a mattress the a foam pad and a foam sheet all for cheap but it’s really comfy so you can put a bed together on the cheap
This man has a beautiful spirit. Kind, patient, and forgiving. Everything I hope to be one day. Wishing him the best and hopefully this was a life lesson for the plaintiff to be more agreeable and understanding in the future.
Love this guy! All sales people should be like him! Bless his heart! ❤❤
He seems like such a good man awww i love that there is still good people on this earth like him
That lady is a bi---. That glare she gave him at the end was uncalled for, he's just joking around. I hope he doesnt let her in his store anymore.
I would buy anything from this man!! He is so kind and polite. He has a great business and he is going to prevail.
People watching this who live in his area will come to his store now. If she don't want to go buy from him anymore, he will gain double for his trouble. frfr She will go back eventually when the stores she goes to don't bend over backwards to accomodate her. You cannot be a business owner with integrity, is willing to help you any way they can and have good prices too. I would shop at his store too.
Plaintiff was definitely being hard to please, defendant seems like a good guy.
Awww shucks she’s cute he’s thee nicest businessman ever smiles all around the court room lol
Not cute when she's giving you a hard time and even being so petty over a dollar
Exactly!!!
The plaintiff is something else the defendant is sweet as sugar. Deep down they have a good relationship
They're both sweet people. She should have gone to another furniture store but older people like to stick to what they know and who they know.
Right
Facts
Best comment
The defendant went above and beyond. Each step was 'the customer is always right' mentality.
What a nice guy, very genuine. I love being in the presents of a happy person 😊 .
The plaintiff is just unreasonable. She's been doing successful business with this man for years and this is how she behaves smh!
Imagine how he's felt all those years accomodating her and then she sues him. He should sue her for that attitude. lol
She’ll be back cuz she’s cheap and he’s the best game in her price range. Beer budget champagne taste🤭
This gentleman is a good business owner and I would love to do business with him
This case just goes to show that small business owners try to bend over backwards for the customer. Kudos to him he is a good man.
This channel is on a roll with these Re-uploads.
The defendant was such a pleasure to watch! He's so funny and kind! The plaintiff was...kinda unreasonable I think....
Right on. You nailed it.
The defendant is such a great spirit!
Those customers are a pain! It was pleasant to see how he represented himself and is business. Others would have been bitter and arrogant
Defendant is such a nice man . God bless him .
Memory Foam mattresses do have a smell to them when you first take them out of the box. You have to literally let them air out. But the judge is right, they are the best mattresses. But it's something about the older generation and their pillow tops. They just wont let them go. lol
😆
I inherited my dad's bed. It had a cheap memory foam mattress, it stank of LATEX forever!
Yep, I think my son said it smelled like fabric softner.
You air it out like 2 days
Pillow tops are the worst!!
I have a feeling that she is not easy to please. I hope the friendship continues.
She rolled her eyes at the end over $1 SMH she's one of them customer's that are so picky and used to getting her way it's better to say good riddance then keeping them.
He seems like such a sweetheart. That’s a quality guy.
You can tell she will never be satisfied, and wants things for nothing! Then the evil eyes she gave him when she won shows her true colours! Yet another chancer that wanted a more expensive mattress without paying for it
I love my memory foam mattress...my brother slept on it and he loved it so much he got one too. My brother has a very bad back and he said he hasn’t slept this well since he was a kid
If looks could kill the way she looked at him when the judgement was made as if he made the judgment himself. 😳😂 sheesh he was a sweet guy I would have just taken the mattress
So, I actually went through an issue like this one. I had back issues. Memory foam was the absolute WORST on my back!!!! It gradually sank right in with no support. It took the owner 6 months to get her a mattress. Had I been the owner, I would have refunded the money as she requested or given her a store credit. Then allowed her to feel free to find her own mattress so if it didn't suit her needs, then she would be financially on the hook instead of me. The issue for me comes into play when he chose for her instead of letting her choose her own. When they didn't deliver the first mattress, the should have given her the entire $1100 back right then. Because they originally left her with no mattress and she had already paid.
Awwww I love that man lol. So super sweet. Seemed like Such a good man.
Wow granny wasn't so grand. That look in her eyes at the end over $1. Sir she doesn't deserve your friendship or your products. I know life was hard growing up with her.
"A matress that comes from a box and expands, I was like WTF." Man that matress expands QUick.
A good businessman and a complicated lady that’s all he knew how to dealt with her
Awe, I really love that man! I want to know where his business is so I can support it. We need more honest businessmen like him in the world!
Wow $799. Vs $800. Gee whiz one dollar ma’am! I’ve just never seen such a thing. SMH 🤦🏽♀️🤦🏽♀️🤦🏽♀️
He’s sooo sweet. I feel so bad. That lady was being so dramatic.
she’s horrible … picky af & then sues him .. poor man 😔
Buyers remorse is real....Plantiff wanted to create her own pricing..The defendant's attitude was impressive for someone being sued..There be a should be a statue of limitations on returns .
Memory foam mattresses have an odor when you first unseal them.
She's the kind of customer I would hate to have. Yes, I might be getting constant sales, but the personal headache and the stress my staff would have to go through is not worth it.
Memory foam sucks Marilyn, it eventually starts breaking down and does NOT bounce back. It's garbage and it's also HOT to sleep on.
Not true. New technology that keeps it cool. I know,as I live in AZ. Not all memory foam is equal. Yo uh have to do your research. I will never own a conventional pillowtop again. There are all kinds of foam available. Be an educated consumer.
The defendant seems very honest and genuine to me. You just can't please some people
she’s gonna be pissed about that dollar for awhile
halfway thru the show... they're both adorable. I hope they can remain in business and I understand both sides. the plaintiff's hair is real cute too!
He gave her everything she asked for and she was being way too picky about it. This guy even delivered the mattress when he was sick like come on lady she just didn’t know what she wants
It's ok he lost the case but he won our hearts lol something you can't pay $799 with 🤗
With friends like that, you don't need enemies. He is totally right, it is all in one 😆
When she comes in…lock the door. She’s never satisfied
This woman is ridiculous. He practically killed himself trying to accommodate her needs. Yes, he made a mistake in the very beginning by saying he could make it a pillow top. But he paid her back the $300! She was never satisfied. And her correcting the judge over 1 dollar was embarrassing. She wouldn't be my friend anymore after this BS.🙄
As a person who sells furniture and mattresses. With older customers this happens often I’ve had to explain in great detail what’s going to happen and where every penny is spent.
We're great dude. I couldn't imagine having to deal with this dumpster
She was so difficult 😞
$799 not $800 😂
He knows her and her ways... lol I sold furniture for over 10 yrs and people Hated Laying Mattress's but i wouldn't sell them unless theyyyyy spent over 10 mins and lay on back and side and stomach lol..... and afterwards they'd come and sayyy thank you for making me layyy on it
I love this furniture man 😂 “how she is, I know ☺️”
She was pisssedddd that it was a judgement for $799 and not $800. That look! 😂 Cold as ice
Her hair looks like those big electric conductor coils
Lmao 🤣
Oh snap 😹😹
He should not sell her anything anymore.
Lol I hope he lives in a small town, cause he is precious and deserves to be successful and protected.
I'd do business with this guy any day .He bent over backwards for her which is very rare today.
The plantiff and defendant were kinda flirting a little there towards the end 😂😂😂
At the end of the day she wanted the pillow top mattress but why put the guy through the bull 🤦 some people just to much wow
It’s rare to find a trustworthy and accommodating business owner and it’s sad that you have people like the plaintiff who take advantage of it.
What a great businessman. I was he was in my area. That woman is nuts closing a door to that man who bent over backwards to her demands.
This Lady is ungrateful and living in the 19th century 🤣🤣🤣🤣😂😂😂 Amazon can send you a pillow topper ma'am!!!
I couldn’t go to his store at all!! I would purchase everything just because of his personality is so lovely. Shame of you this woman is just a picky older lady.
They both seem like lovely people.
It’s so hard to find a good mattress no matter what. Trying it out in a store is fine but that’s not the same as actually sleeping on one. I found my current mattress when I stayed at this hotel in Kauai. Slept on that queen bed for a week like a baby. Got the make and model and love love love it.
These 2 are SO cute! 🥰
She had never seen a rolled up memory foam mattress before 😂 She's definitely old school Haha
Should've let it air out for a day or two Haha
plaintiff knew she wanted to laugh at the end
She is so obnoxious. That gentleman is not someone you want to let go from your life. Even her daughter doesn't want anything to do with her. Ugh...
There's nothing like a great mattress man. Amazing!
Awww, the defendant is soo sweet. 😊🤗
What a nice guy!! For once!! So sad she's gonna miss him! Fool
She is very ungrateful. He tried to make her happy.
Mister defendant, you could do without a customer like this. She is stress