D365 Customer Service | Ep 4 | Routing Rules - To automatically assign Case to Queue/User/Team

[@p.venkatalingaraopvl]

Excellent explanation .. cleared lot of doubts 👏👏

[@JenoneC]

Thank you 😊

[@EMILYSHERLINE]

Neatly explained 👌🏼

[@JenoneC]

Thank you 🙂

[@nivethadj5151]

This video cleared a lot of doubts related to Routing rules.

[@JenoneC]

Subscribe to my channel for more videos

[@arunaks113]

Hi bro, could you confirm one thing if the queue mailbox configuring not be enabled then a case will route to the queue or not?