- Видео 30
- Просмотров 31 438
Dynamics 365 Essentials with Jenone
Индия
Добавлен 1 мар 2013
Welcome to Dynamics 365 Essentials with Jenone! This channel is your go-to resource for mastering the fundamentals of Dynamics 365. Join me, Jenone, as I provide clear, concise tutorials on Dynamics 365 Sales, Customer Service, Marketing, Field Service, Project Operations, and Model-Driven Apps. Whether you're a beginner or looking to refine your skills, you'll find valuable insights and practical tips to boost your expertise. Subscribe and start your Dynamics 365 journey today!
Видео
Dynamics 365 CE/Model Driven App - How to enable Bing map?
Просмотров 56Месяц назад
Dynamics 365 CE/Model Driven App - How to enable Bing map?
Dynamics 365 Sales Insights - Email Engagement
Просмотров 62Месяц назад
Dynamics 365 Sales Insights - Email Engagement
Dynamics 365 Sales Insights - Notes Analysis
Просмотров 32Месяц назад
Dynamics 365 Sales Insights - Notes Analysis
D365 Customer Service | Ep 8 | Entitlements
Просмотров 5723 месяца назад
Dynamics 365 Customer Service - SLA: ruclips.net/video/9t_9hQstZLA/видео.html Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be diving into the topic of Entitlements and exploring how they can help manage and deliver consistent customer service. This tutorial will guide you through the essential components and functionalities related to Entitlements in Dynamics...
D365 Customer Service | Ep 7 | Configuring Service level Agreements or SLA
Просмотров 9546 месяцев назад
Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be discussing Service Level Agreements (SLAs) and how they can be used to ensure your customer service operations meet predefined performance standards. Whether you’re new to Dynamics 365 or looking to optimize your SLA management process, this video is for you. 📜 What is an SLA? Discover the concept of Service Lev...
D365 Customer Service |Ep 6|Knowledge Article Supporting Functionalities-Subject, Category, Feedback
Просмотров 2866 месяцев назад
Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be exploring the supporting functionalities for Knowledge Articles, specifically focusing on Subjects, Categories, and Feedback. Whether you’re new to Dynamics 365 or looking to enhance your knowledge management process, this video is for you. 📜 What are Subjects and Categories? Discover how Subjects and Categories...
D365 Customer Service | Ep 5 | Knowledge Article creation, Convert Case to KA, Article Templates
Просмотров 3547 месяцев назад
Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be diving into the world of Knowledge Articles and showing you how to create, manage, and utilize them effectively within your organization. Whether you’re new to Dynamics 365 or looking to optimize your knowledge management process, this video is for you. 📜 What are Knowledge Articles? Discover the concept of Know...
D365 Customer Service | Ep 4 | Routing Rules - To automatically assign Case to Queue/User/Team
Просмотров 1,1 тыс.7 месяцев назад
Automatic record creation and update rules: ruclips.net/video/psAmK7KcL_A/видео.html Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be explaining Routing Rules and how they can be used to efficiently manage and direct customer service cases to the right queues or users. Whether you’re new to Dynamics 365 or looking to optimize your case management process, this...
D365 Customer Service | Ep 3 | Queue Management - Add to Queue, Pick, Release, Remove Queue
Просмотров 6947 месяцев назад
Welcome to my latest Dynamics 365 tutorial! In this video, I’ll be diving into Queue Management within Dynamics 365 Customer Service. We'll explore the concept of queues, different types of queues, the "Add to Queue" button, how agents can view and manage queue items, and various queue operations such as pick, release, and remove. Let’s get started! 🔍 What is a Queue? Discover what queues are i...
D365 Customer Service | Ep 2 | Case Management - Merge Case, Parent-Child Case, and more
Просмотров 6647 месяцев назад
Automatic record creation and update rules: ruclips.net/video/psAmK7KcL_A/видео.html Welcome to my latest Dynamics 365 tutorial! In this video, I’ll be providing a comprehensive overview of Case Management in Dynamics 365 Customer Service. We’ll cover everything from manual and automatic case creation to advanced features like parent-child cases and case merging, as well as exploring the differ...
D365 Customer Service | Ep 1 | Introduction to Dynamics 365 for Customer Service
Просмотров 4857 месяцев назад
Customer and Activity Management: ruclips.net/video/ss9hGTrYyUs/видео.html Automatic record creation and update rules: ruclips.net/video/psAmK7KcL_A/видео.html
D365 CE / Model Driven App | Automatic Record Creation and Update Rules
Просмотров 3937 месяцев назад
Welcome to my latest Dynamics 365 tutorial! In this video, I'll be exploring the powerful feature of Automatic Record Creation and Update Rules in Dynamics 365 Sales and Customer Service. This functionality allows you to streamline your processes by automating the creation and updating of records based on specific activities. ⚙️ Automatic Record Creation: Learn how to configure rules that autom...
D365 CE / Model Driven App | Connection, Connection Role, Adding Connection grid in form
Просмотров 2927 месяцев назад
Connections in Dynamics 365: Connections in Dynamics 365 represent relationships between records, allowing users to establish links between different entities such as accounts, contacts, leads, and more. This feature enables users to track and manage various types of relationships, including business relationships, personal connections, and affiliations. With connections, users can easily view ...
Dynamics 365 Sales | Ep 10 | Goal Management - Goal Metric, Rollup Fields, Rollup Queries, Goals
Просмотров 4477 месяцев назад
Dynamics 365 Sales - Fiscal year setting: ruclips.net/video/qz_oSHWL7Kk/видео.html Welcome to my latest Dynamics 365 Sales tutorial! In this video, I'll guide you through the comprehensive process of goal management in Dynamics 365 Sales. We’ll cover everything you need to know about setting up and tracking sales goals using goal metrics, rollup fields, rollup queries, and goals. 🎯 Goal Metrics...
Dynamics 365 Sales | Ep 9 | Competitors
Просмотров 1587 месяцев назад
Dynamics 365 Sales | Ep 9 | Competitors
Dynamics 365 Sales | Ep 8 | Sales Literature
Просмотров 2337 месяцев назад
Dynamics 365 Sales | Ep 8 | Sales Literature
Dynamics 365 Sales | Ep 7 | Sales Process - Lead, Opportunity, Quote, Order, Invoice
Просмотров 1,2 тыс.7 месяцев назад
Dynamics 365 Sales | Ep 7 | Sales Process - Lead, Opportunity, Quote, Order, Invoice
Dynamics 365 Sales | Ep 6 | Territories, Auto Numbering, Business Closure, Fiscal Year, Currency
Просмотров 3287 месяцев назад
Dynamics 365 Sales | Ep 6 | Territories, Auto Numbering, Business Closure, Fiscal Year, Currency
Dynamics 365 Sales | Ep 5 | Discount List
Просмотров 3147 месяцев назад
Dynamics 365 Sales | Ep 5 | Discount List
Dynamics 365 Sales | Ep 4 | Price List - Pricing Methods (Detailed explanation)
Просмотров 5947 месяцев назад
Dynamics 365 Sales | Ep 4 | Price List - Pricing Methods (Detailed explanation)
Dynamics 365 Sales | Ep 3 | Price List and Price List Items | Using Pricelist within Opportunity
Просмотров 7827 месяцев назад
Dynamics 365 Sales | Ep 3 | Price List and Price List Items | Using Pricelist within Opportunity
Dynamics 365 Sales | Ep 2 | Unit Groups and Units
Просмотров 6137 месяцев назад
Dynamics 365 Sales | Ep 2 | Unit Groups and Units
Dynamics 365 Sales | Ep 1 | Product Catalogue - Product, Family, Bundle, Product Properties
Просмотров 1,5 тыс.7 месяцев назад
Dynamics 365 Sales | Ep 1 | Product Catalogue - Product, Family, Bundle, Product Properties
Enable OneDrive Integration for Dynamics 365 CE/Model Driven App
Просмотров 4482 года назад
Enable OneDrive Integration for Dynamics 365 CE/Model Driven App
Microsoft Dynamics 365 Project Operation/Project service Automation - Complete Tutorial
Просмотров 1,2 тыс.2 года назад
Microsoft Dynamics 365 Project Operation/Project service Automation - Complete Tutorial
Microsoft Dynamics 365 - Field Service Complete Tutorial
Просмотров 13 тыс.2 года назад
Microsoft Dynamics 365 - Field Service Complete Tutorial
Integrate SharePoint with Dynamics 365 CE/PowerApps
Просмотров 1412 года назад
Integrate SharePoint with Dynamics 365 CE/PowerApps
Dynamics 365 - Marketing Application Complete Tutorial
Просмотров 3,7 тыс.2 года назад
Dynamics 365 - Marketing Application Complete Tutorial
Dynamics 365 CE - Customer (Account and Contact) and Activity Management
Просмотров 9372 года назад
Dynamics 365 CE - Customer (Account and Contact) and Activity Management