Indigo Airlines Customer Service
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- Опубликовано: 27 авг 2024
- Indigo Flight number 6E 5409 from Indore to Delhi on 01st Dec 2016 was delayed by 4hrs. There were absolutely no announcements and the ground staff was so unprofessional and abusive. Mr Vaibhav told me "jo ukahdna hai ukahd le"
and never knew that there are paid pimps of Indigo airlines using filthy language and commenting on videos
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To avail good customer service, you first need to be a good customer.
You are correct 💯
Yes offcourse
Right
Of course 😂
Correct 💯
This staff is very humble person.
Rude passangers..
the flight is delay so then what can CSA do..?
and he's asking for a written format since it is not allowed to airport..
Yaa but csa are the one among all who handle all the irated customers thats why it is one of literally difficult job...
@@mitalisinghrathore9256 yes Mitali thats true
Be a good customer before judging others. Be polite to the workers who works more than you can imagine.
This kind of Harami passengers always want to fight with airline employees. Why they can't be polite?
😃😂 Your 4th word... 🤣🤣✌️😄😆👌👌.. 👍🏻👍🏻👍🏻😀
That’s an extremely annoying passenger. He’s already mentioned that he can’t give in writing and only customer service department can. He expects him to run and get a paper and give it in writing like he owns the airline or controls the weather or whatever
bhai agar flight late h to usme csa ki ky galti or video banane ka itna hi shok h to manager ki bana
Exactly
Manager ki bhi kyu? Has the manager delayed the flight?
If the flight is delayed what can customer service assistant do?? Is he flying the plane?
Oversmart over privileged passanger, one needs to understand everyone is doing their job, why to film him? Is he a criminal because the flight is late?
Agreed....
He wants his baggage taken out from flight but he isn’t willing to share the ticket details where the invoice of luggage is mentioned. 😂
Such a rude person you are they serve us that doesn't meet we have the right to treat them in this way ....he is a security officer how will he know about the flight delaying reason...such an insane 😐
How do u know he is from security ?
How he is a security man. He wouldn't have taked or the passenger wouldn't have asked. If he is not a security person, & he is telling there is announcement how he will not be knowing 😂
And he checked the weather through Google or some loll
When you upload a video thinking others will demean thw airline but instead you get demeaned XD
If there is air congestion what a person who is standing with you can do....how stupid is blaming a person and harssing staff unnessarily ....pdhe likhe gawar bs video bnna aa gya tho content ke liye you can do anything ...
Sochna bhi cahiye tha upload krne se pehle 😂.. but what can they to do.. !? 🙄 Actually he uploading the video.. just because he paid a lot of money.. !
CSA is always try to solve their problems and always helps them .. but people/customer have to understand our situation ..
Sir then why are you flying with indigo ........... just because sasta fare milta hai
😂
Dude seriously. ..... do you even know how an aircraft operates ? Money can be earned but once you die you die ... grow up man
Such a patient ground staff😍
You are correct 👌🏻
Seems like a Male Karen, he is completely unreasonable. The airline employee is composed and trying to work with him.
THIS PASSENGER DOESN'T HAVE COMMON SENSE
This guy is lucky he is dealing with Indigo guys.. had it been Air India, they would be like "nahi bataunga, jao Bhad me jao"
First of all understand flights dont delay there service without any particular reason because it will cost them more than the amount you paid for traveling !
I didn't get u bro can u explain me in detail
@@jacksonmartine2174 na rickshaw le lo ek lakh main batterey wala aa jayega
@@jacksonmartine2174 for delay flight airlines pays huge penalty to the airport operator, ground supporter for parking, and all which amount is beyond and more then your imagination .. and once flight got delayed due to Weather or ATC or if The Arrival flight is got delayed then no one neither customer service nor station manager no one can give you in written coz bro bloody the airline is not our . We are working for the airline. We are there to assist you help you and guide you to make your journey Hassel free. Bloody think if in case flight got technical and coz of your foolish arrgument we depart a technical flight then bro God knows the rest of the things so always trust and believe the customer service executive they are the person who always wants to betterment of passanger
Whoever u r mr. Passenger.... Thr was no need to put this video,everytime a CSE or manager cant be wrong you should understand their situation also.flight delay hui toh koi bhi reason ho uske liye responsible cse kaise hue..
This is insane, people have become insensible just because they're paying.
The passenger is on the fault here.. What can the airline company or more importantly the ground staff do if the weather is bad ?
Nonsense.. The passenger is Being so disrespectful. The CSA handled calmly. Kudos to him.
Such a great Staff , kudos to Vaivabh
Why these rude passenger dnt understand tht...whatever airline staff doing is only for passengers only. This is not way tht this rude bulshit dragging him. If he's saying there's traffic conjuction then it's nt his fault. You need to have some manners...
I traveled from Varanasi to Hyderabad today morning (INDIGO:6E 2815 seat 30E and 6E 2325 seat 4D). I had a rucksack/backpack without lock as my check-in luggage. I didn't keep anything important/expensive knowing the situation. At Hyderabad baggage arrived after 40mins and overtly it was normal. At home I found things missing from the bag. Airline told me if you don't register a complaint at the airport, nothing can be done. My question is...am I supposed to unpack and check my bag at the conveyor belt? Aren't you responsible and accountable for my baggage once I hand it over to you?
The passenger out there had no sense of humour at all...... Being a CSA officer doesn't mean that they won't be embarrassed when they've done nothing wrong..... The passenger is a human so as is the CSA officer and that wasn't his job to know why the flight got delayed...... The behaviour of the passenger was really really awkward.. Such people still exist........ A grant salute to the CSA officer who handled things so smoothly though he was being mistreated by the passenger..............
Do the same thing next when train is delayed ..
Sab logo ko ayse q lagta he ki staff ki hi galti hoti he staff apna kam kar raha he iska matlab ye nahi ki unhe kuch bhi bole... respect them. Insaniyat bhul gaye he sabhi log....
The reason why csa joh is this much difficult is to handle passengers... N the one of most difficult to do soo🥺🥺
I can feel🥺
@@seemarajput2390 how can u feel?
Some extra educated people just buy flight ticket and they feel themselves that they own a aircraft
This Indigo has always had one or the problem... While customer care personnel is able enough to manage the situation, the company should seriously think of better quality services. People are not that submissive these days due to various reasons. So, please don't take them for granted...
Passenger behavior is looking very rude , attendant behavior is really politely
You have the guts to post this.
Job kar raha he bichara tum amir log pyaar se bolo
Respect someone who respect you ... Passenger behaviour is too bad ..
The more I see humans the more I pray to God don't make me a same in the next life
Stupid thing the passenger are doing because they are paying lakh of rupees....the ground staff is so polite and patience
Ab wo bechara hi thodi na pilot hai Jo sab kuch bta Dee you also be a good customer
Travelling from Bangalore to mumbai right now n flight delayed n all passengers in the inside passage waiting n then wheelchairs banging us coz of lack of space n we r breathless n I finally go n complaint to the crew two females who say we r not go b blamed n not even a sorry n when I told her I am a liver transplant patient she just says please go n sit down
Is that what we passengers deserve
Your flight late n delayed n u shud apologise n I am saying I am lft patient n u don’t care
This passanger think he is doing a favor by using the flight. I hope he also give in writing in his job when there is issue in work.
Same Indian passengers become so obedient once they land in foreign lands and becomes VVIP in India.
What is the real problem of this guy, his "laggage" or "reason behind the climatic changes in the atmosphere & airtraffic which makes the flight delayed! and a written statement to investigate!"
People like these needs to understand that airline doesn’t works like railways. There’s no margin for error in an aviation industry. if the flight has been delayed then there should be some safety concerns related to it. These passengers are educated gawars to be very honest.
This is breach of privacy..they cannot be recorded without their consent.. Delays are part and parcel of air travel..its nobodys mistake..technical delays are sometimes for safety..how dumb is this behaviour..
No need to post this on social media, first be a good customer to get good customer service. Telling a group staff that you are losing one lakh due to 4 hours delay doesn't serve the purpose.
This traveler is so rude... He is not willing to hear anything from this ground floor staff. He made video and uploaded... So ridiculous.
CSA man is a kind of our server. They try to serve as much as possible. But some time they make mistake, then we should forgive or ignore their mistake. But this innocent CSA has not make that kind of big mistake. So be kind bro ☺️ . Please don't be such a rude person.
Due to making video this guy can lose your job.
Let's imagine if his financial condition is not good, he is only one to earn their family's livelihood then what will be with their family and for his also. So please 🙏 be kind.
The person inquiring is being very rude to the staff.Has he never ever made any mistakes in life?
I have travelled by variousAirlines including IndiGo. I have enjoyed my air rides despite of flaws.Why just pick on lndigo?
Thanks
Rita Dubale.
Inhuman behaviour of the creature behind camera
Totally rubbish behavior by the customer, despicable...hattttt
Go and case on indigo don't shout on csa he is not responsible for flight delay .
How you are looking for…. Written format
Such a shameless man this Deepesh K Tiwari. Despite so much backlash, he has not deleted this video. Apparently he has a huge appetite for self-beizzati. Well done! Indigo rep. So calm and controlled.
Bhai befaltu Mai uski video kuy bnai aapne. Uski Kya glti hai. Vo bechara vha job krra hai kuch paise k Lia. Ye galat kia aapne.
Flight is not designed for you.
01:57 picking nose 👃 😊
He is customer service officer .
If flight is delay means what should he do ...
Without permission you don't have authority for video shot by normal person or any company employees they doing his job.
It is called a Dumb customer..
Do not yell at this customer service man of Indigo. He is helpless. As a passenger call up or meet up with the top brass of Indigo and blast them. They are the crooks. What will these simple guys do? It's all from the top command......
This customer is trolling the poor employee…if u have good English communication skills show it to better person who is more qualified than u..😂
That guy don't know that he can be scolded by bcas for invalding the security. Reason
I think that this passenger is a pink elephant
Hay deepesh you handled him well. you were rough and tough . I am too like you at times . But that poor thing that just relay the message that they get from the engineers team. So what happened finally? You cant get anything in writing thats the airline protocol whether we like it or not.
yeah
Recording should be allowed and they should give him appropriate answer in writing...otherwise most of the times things just went unnoticed and this delayed and cancelled flight culture follows
Phle toh delay- aur cancellation koi reason ki vaja se he hoga hai, jisme airline ka loss hota hai, try to understand the situation , everytime everything doesn't go accordingly..
He's not a pilot, ask Indigo's owner
I don’t know if you are exposing their service or your class?
My name is rohit panga lena hai i m alwz ready men deepash tiwarri ji.sasta flight pe jana hai or itna rutwa ji wa acha hai itna kujli jai to paisa karcha karke hifi flight pe ja sab rutwa nikal.jayega
Bhai ye bande train main jaane wale hai ye bande,phle to recording karke, law todte hai or khud airlines ko rule follow karne k liye bolte hai
U dont know how to behave right? The staff also a human being.. Atleast try to understand them... If the flight is not landing then why you are arguing with him.. You know very well.. Its not like a bus travel. It may delay for lot of reasons.. Please try to correct you man.. Shamed on you
Saala ab bolega ki 10cr ka nuksan ho gya. Bharosa nhi.
Must be luggage thief or contain drug in luggage
This is not done, he can’t record the person and first of all its not his mistake..why is he being recorded..this should stop.
The passenger did very good... If anyone need ask questions come my in box I explain what happened on that day.
Thiru1982 Thiru May I know what “good” did the pass get do here?? Just because you think you pay so much on air ticket doesn’t entitle you to act foolish. Will you do the same nonsense if a train or bus is delayed! Just because airports have staff to assist doesn’t mean you can sit on their heads acting so dumb!
An no reply for 1 yr?? # lame XD
If flight is getting delayed it's not CSA fault. Dumass
still no reply. 2 years. lol. 😂
3rd year n no reply lol u suck thitu thitu 😆😆
Educated fools passenger
This is nt his fault uncle , annoying customer
Areh bhai buggage b chahiye tho tag tho dikhana pdtha ha or upper de b nhi rhe ho mtlb tumhe pta ha ki flight jaaygi ...itna kyi frustration hona fog ha yeh hotha ha situation face ...
So rich people. Go and fly with other airline. People don't even know. How to talk to others. Non sense
Agar hama waha hota toh customer ka khata plane KO hamana apna Ghar ma land kar diya ha jao Ghar jao.. Kal Ana ..
Are yah India hai Hindi language mein baat karo English English English
Absolutely annoying customer
So called education paxx... There is always some technical or operational reason when flight gets delay or prior... So next time don't show your stupidity with staffs..
This customer is not good
Jet airways behaved very rudely to me and in 6 months they closed down
Saddistic
@@AshutoshSingh-lv2yb can't help.....they can't charge me for full ticket and give half a seat...
Karma!??
Ku6 bata nahi hota or video banake hero banne ki koshish kar rhe he
Bloody you are video recording and you still want in written evidence? Kabhi kabhi thoda dimaag use karlo
Rude passenger
Aryy bhai q uski nokri khaa rha hae
Bhai dekh le Comment ab toh video delete kar sab comment tere oppose me hai chutya passager Respect CSA
Like k de na bhai bol raha h.
I will never prefer indigo air lines .they are always cheating passengers.
It those corporate higher up that cheats passengers and also cheats it's underpaid staff. Why dont corporate executives who make decisions ever come face to face with angry passengers why they sit at back making good money and leave underpaid groundstaff to take abuse and insults
Stop thinking that u are an important person Mr Customer you are just a nobody , they are carrying you ass from one place to the other. Ok . If there is a high air traffic and the airlines is confident in flying after few hours , so be it. If you are in hurry you should have bought tickets earlier
Bharat me rhe kr you you bol rhe ho hindi me bhi to bat kr sakte ho....had hai tumse yaar....
6e is at top because of this
0:58 okay
Phantom Airlines..
Bewakuf passenger
Abe buddhe medetation kar liya kar thodi roz 15 mint , samne vala to karta hoga zaroor 1 ghnta.
Sir aap seriously bohot bhole ho aur bohot waste ho ican say this with ur wprst attitude passenger ji
Bhai shab ap ek insan ko torture kr rhe ho jo bechra majbur he apka sab sunne ke lye...
Batt krni he th higher official se kro..
Kbhi railway men travel krna or agr late ho jae th modi ji ko call phir pta chlega apko...
Dobra kbhi travel nhi kroge.
Bhai shab kisi ki majburi ka fyda nhi uthao.
First you should learn how to behave