Got mine yesterday. The backlight was on during shipping. After the bike was assembled, turned the display on and both front light and back light remained on. Holding the UP/+ button for 3 seconds the lights stayed on and turning the lights off on the display and both front/back lights still on. Anyone experience this issue?
Updates: After emailing AR and sent them a video about the issues, they sent a new controller. Swapped the old controller out and the lightings are working as expected.
Not sure if you fixed it already but when you power on the bike the light will always be on that is your Day Lights. However the button you press on your handle bar that is your headlight which you can turn on/off when you need to use it.
Hi I just received my x class 52 in the display settings my BO setting came saying 52 but yours says con is there a reason why mind came saying 52 and not con thank you
@@Arielriderebikes Hi I just received my x class 52 in the display settings my BO setting came saying 52 but yours says con is there a reason why mind came saying 52 and not con thank you
@@Arielriderebikes my understanding is Trip can be reset back to 0 miles using the hidden mode and clearing it using the default password. Another question if you don’t mind me asking is it possible to change the default password of “1919” to something different?
@@lordhenixtwitch The trip can be reset by just going into the menu with a long hold, and the first one to appear is is the "Cr" Computer Rest screen show in 0:38 . Oddly enough, the video's verbiage makes it sound like you're also going to reset the lifetime odometer as well, not just the trip meter for the current cycle or time running for the current cycle. As for the secret code, it doesn't seem like you can, the password seems to be hard coded into the model's software. Some bike displays use 1919, others i've seen use 2020.
Thank you and welcome to the club! You can leave it to its default settings. There's nothing that you need to change, unless you want to unlock the speed limiter. To do that, just follow the instructions in the video. Thanks!
To get to the odometer screen, press the bottom left button. Using that button, you can cycle through odometer, trip, average speed, top speed, current speed and run time.
Hi @OfficialPeachyGT Thank you for reaching out with your suggestion. We appreciate your input and understand the importance of security for your bike. Currently, we do not have a feature that allows for password protection or similar security measures to prevent unauthorized use. However, we are continuously working to improve our products and features based on customer feedback like yours. Your suggestion has been noted and will be considered for future updates. In the meantime, we recommend using a sturdy bike lock to secure your bike when it's not in use. Thank you for your understanding and continued support.
@@Arielriderebikes my display went back to a low brightness again and even if I try to change the screens brightness it goes back to being dim any fix?
I’m sorry to hear that you are having issues with your bike. I have attached a link to our SOP Support Video for you to review, if I could please have you review the steps in the video and report back with your findings, that would greatly help me in assisting you with your bike. You can find that video drive.google.com/file/d/1pflzxZTL3fy_r21gi77db2pzNVY-XuqI/view?usp=drive_link I have also attached a written version if you find the video to move through the steps too quickly. You can follow the instructions included cdn.shopify.com/s/files/1/0065/6549/4839/files/Pre_Support_SOP_Macro.pdf?v=1688162213. Would you be so kind as to send an email to info@arielrider.com and confirm the serial number of your bike so that we can establish a record for this case, along with your original order number? In addition, please attach pictures or videos that document the issue you’re facing, along with a brief description for the tech team to review. This will greatly assist them in diagnosing the issue and determining how to proceed.
Hi I am so sorry about it. Most probably during transport a cable or connector is disconnected. I am pretty much sure it is an easy fix. can you send an e-mail to info@arielrider.com with your order no. Our customer service team will assist you. We are here to support you.
Damn I was just about to order one based on all the positive reviews, then I read yours. That’s way to much money for an doa bike. And to make matters worse they say there not responsible for damage during shipping. Bruh who doesn’t back up their product.
When I press for 3 seconds, only the DRL turns on and the rear and front light only works when I turn on the high beam. What’s going on here guys I just bought this?
Just got mine today.
Got mine yesterday. The backlight was on during shipping. After the bike was assembled, turned the display on and both front light and back light remained on. Holding the UP/+ button for 3 seconds the lights stayed on and turning the lights off on the display and both front/back lights still on. Anyone experience this issue?
Updates: After emailing AR and sent them a video about the issues, they sent a new controller. Swapped the old controller out and the lightings are working as expected.
Not sure if you fixed it already but when you power on the bike the light will always be on that is your Day Lights. However the button you press on your handle bar that is your headlight which you can turn on/off when you need to use it.
wow finally i kno how to turn on my headlights on my 48v haha
Is there a way too make the display more brighter for night riding
Hi! Aside from the 1-5 levels of brightness, there's no other way to make it brighter/dimmer.
Hi I just received my x class 52 in the display settings my BO setting came saying 52 but yours says con is there a reason why mind came saying 52 and not con thank you
@@Arielriderebikes Hi I just received my x class 52 in the display settings my BO setting came saying 52 but yours says con is there a reason why mind came saying 52 and not con thank you
@@dhxcookiejar728 Hi! Thanks for commenting. If it was set to 52 volts, you can leave it as is.
HD should be at 22 for real world speed readings.
Thanks!
Does the trip supposed to reset every time you turn your bike on? Coz mine stays the same and keeps adding up instead of going back to 0 miles
Do you have it set to ODO or Trip ODO?
@@Arielriderebikes I have it set to Trip I understand now I got confused with Trip vs Odometer.
@@Arielriderebikes my understanding is Trip can be reset back to 0 miles using the hidden mode and clearing it using the default password. Another question if you don’t mind me asking is it possible to change the default password of “1919” to something different?
@@lordhenixtwitch The trip can be reset by just going into the menu with a long hold, and the first one to appear is is the "Cr" Computer Rest screen show in 0:38 . Oddly enough, the video's verbiage makes it sound like you're also going to reset the lifetime odometer as well, not just the trip meter for the current cycle or time running for the current cycle.
As for the secret code, it doesn't seem like you can, the password seems to be hard coded into the model's software. Some bike displays use 1919, others i've seen use 2020.
I am 1st time ebike rider. Just put my 52v xclass together. What shld I set all the settings to?
Thank you and welcome to the club! You can leave it to its default settings. There's nothing that you need to change, unless you want to unlock the speed limiter. To do that, just follow the instructions in the video. Thanks!
Can changing the voltage make the bike go faster
Hi @touchgrass2
Yes, it will. However, we advice against modifications such as this, as it is going to void the warranty.
@@Arielriderebikes I already unlocked the speed limiter if I change the voltage how fast will it go on a flat road
Well explained 👏 thank yoy
what are all default setting or how do i reset them all back to normal
at 0:36, it shows you how to do the reset.
How can I get to the "Total Miles" (Odometer) screen?
To get to the odometer screen, press the bottom left button. Using that button, you can cycle through odometer, trip, average speed, top speed, current speed and run time.
Is there a way to make it so I can have a password or like something so that people can’t just turn on my bike and speed off?
Hi @OfficialPeachyGT
Thank you for reaching out with your suggestion. We appreciate your input and understand the importance of security for your bike. Currently, we do not have a feature that allows for password protection or similar security measures to prevent unauthorized use.
However, we are continuously working to improve our products and features based on customer feedback like yours. Your suggestion has been noted and will be considered for future updates.
In the meantime, we recommend using a sturdy bike lock to secure your bike when it's not in use.
Thank you for your understanding and continued support.
Is it possible to upgrade the display?
want to upgrade with grizzly display ?
@@Arielriderebikes Yes! is that an option?
@@benjaminzerbe808 any success?? What to replace mine, please help 🙏 thanks
@@Arielriderebikes I’d like this too!
@@tedg3250 haven't heard back from the manufacturer on this :(
Is there any way to turn the screens brightness up?
Yes, there is. 0:55
@@Arielriderebikes thank you!
You're quite welcome! :)
@@Arielriderebikes my display went back to a low brightness again and even if I try to change the screens brightness it goes back to being dim any fix?
I’m sorry to hear that you are having issues with your bike.
I have attached a link to our SOP Support Video for you to review, if I could please have you review the steps in the video and report back with your findings, that would greatly help me in assisting you with your bike.
You can find that video drive.google.com/file/d/1pflzxZTL3fy_r21gi77db2pzNVY-XuqI/view?usp=drive_link
I have also attached a written version if you find the video to move through the steps too quickly. You can follow the instructions included cdn.shopify.com/s/files/1/0065/6549/4839/files/Pre_Support_SOP_Macro.pdf?v=1688162213.
Would you be so kind as to send an email to info@arielrider.com and confirm the serial number of your bike so that we can establish a record for this case, along with your original order number?
In addition, please attach pictures or videos that document the issue you’re facing, along with a brief description for the tech team to review. This will greatly assist them in diagnosing the issue and determining how to proceed.
Just got my X-class today and put it together and nothing work. I have a motor icon on my display. D.O.A.
What!! You're kidding? That sucks 52v?
@@tedg3250 yup
Hi I am so sorry about it. Most probably during transport a cable or connector is disconnected. I am pretty much sure it is an easy fix. can you send an e-mail to info@arielrider.com with your order no. Our customer service team will assist you. We are here to support you.
@@Arielriderebikes I did that the same day it happen and just the other day you guys got back to me.
Damn I was just about to order one based on all the positive reviews, then I read yours. That’s way to much money for an doa bike. And to make matters worse they say there not responsible for damage during shipping. Bruh who doesn’t back up their product.
When I press for 3 seconds, only the DRL turns on and the rear and front light only works when I turn on the high beam. What’s going on here guys I just bought this?
@mazscsu I'm sorry to hear that. Please shoot us a video of what you're experiencing and send it to our tech support email, info@arielrider.com
How can I change the password and prevent startup with a password?
I'm afraid there's no bypass mode for the user-set passwords for now.
The display would need to be replaced, they're $99+ shipping.
Why don't I even have half the options on my screen?
Have you entered the password when prompted? Thats what brings you to the other options
In the advanced settings on your bike screen, enter 1919 or 2020 when asked for a password.
@@Arielriderebikes how do I keep the backlight on my xclass display? It keeps turning off on the BL settings. Thanks
@ninjakillz22 To turn on the backlight hold the plus button.