The repair guy wanted $750 to do this. I paid his $135 service fee, bought from you, and got it done for under $300. Of course, I couldn’t have done it without the help of your invaluable tutorial. Thank you!
Was disappointed when my 2.5 year-old whirlpool dishwasher stopped working. Service wanted $370 to fix. Sourced the part online for $170. With the help of this video, saved the additional $200.
Recently many whirlpool brands the main motor burns after 1 and half year right after the warranty period. Replacement motor is 425$ which means whirlpool is scamming consumer. The same in the other brand beware of kitchenaid, Amana, maytag or jennair
washer would fill then not wash dishes well, not run for the last hour, occasional electrical clicking noises during this time, dry soap after the cycle ends but does drain well at the end. Nothing else was wrong on the machine. This fix was it. Thank you very much for giving me what feels like a new dishwasher again. This video helped a lot. Gave me confidence. Don't forget to put the concrete weight back on like I did. Two hardish parts were putting the new one in, the drain pump hose male end would barely fit and gets a little scratched up and the 3 locks that hold the whole thing in need the assembly to be set low in the hole for the locks to swivel in place (which is a good thing to avoid leaking)
Thanks for this video. It's step-by-step instructions were great. My unit was hardwired into my electrical system. 1. I TURNED IT OFF OFF THE DISHWASHER AT THE FUSE/BREAKER BOX. 2. There is a small hex bolt securing a metal box that contains the hardwire connection. Removed that bolt which allows greater range of motion to gain access. 3. Removed the top of metal box by sliding it backwards. 4. I disconnected the +/- wires
I have a KitchenAid KDFE104DSS0 and had a leak with the Diverter motor. My suspicion was that the seal the Diverter motor plugs into was leaking. To replace that seal you need to buy the whole sump tray anyway. I opted to replace the entire Pump and Motor Assembly and spend a little more ($50 estimate) to insure I don't get leaks from the other motor and pump later. The part listed in the link fit my washer. The repair is simple and the video does a great job walk one thru the repair.
This video was extremely helpful. My Kitchenaid pump filter completely shredded itself and stopped the motor from turning. It’s been in service from new for 4.5 years and it was ran everyday. Made more sense to replace the entire assembly then piece parts. Not knowing if the motor was still good and did not want to take that chance. Thank you for the great video!
Thank you for ALL the great instruction. I was able to fix my dishwasher after just barely a year. How sad that appliances are not make to last anymore. Thank God for you tube and you. Thanks again.
THANK YOU! I was able to follow your instructions for a kitchenaid dishwasher model. that coupled with finding the part for way less money on ebay, I am feel very proud to have repaired my own dishwasher. I couldn't have done it without your video. Thank you again! Christine
This video was extremely helpful to me for replacing the motor assembly in our KitchenAid. It was just out of warranty so I got the parts free of charge but had to install myself (Whirlpool has great customer service - always worth a call). The original installer did a hardwire install but didn't leave enough wire to pull the unit all the way out so I had to cut it and rewire. I also must have loosened the supply hose connection in the bottom front of the dishwasher when removing the drain hose or wrestling with the new unit (the connector is plastic), so I'd recommend making sure it is tight before turning the water back on (even if you don't think you touched it).
The video was extremely helpful and the step by step was awesome. The only issue I had was that my dishwasher was attached to the sides of my cabinets rather than the top since I have a granite countertop. Once I figured that out the rest was pretty easy. The repairman wanted $400 for this repair and the part was only $250 so it’s a win in my book!
Thank you for the great video! The hardest part for me was getting the pump to seat properly, but we eventually got it in and...no more hand-washing dishes!
Performed this repair last night on a similar Whirlpool dishwasher (portable, model WDP350PAAB6). This procedure is correct. But be prepared, my new part required plenty of "persuasion" to properly fit down into the tub base so I could turn the locking tabs. Easy to get two tabs locked but then the third locking tab would not fully seat. Used plenty of dish soap to lubricate the seal. Laying the unit on its back and having a helper was key -- the helper could work on rotating the locking tab while I used my fist to fully seat the assembly. This part must be popular -- two other sites had it backordered for two weeks. These guys had it in stock and delivered next day, even with standard shipping.
Very good instructions! Just replaced the Pump and Motor Assembly because our dishwasher wasn't filling and washing properly and leaving detergent behind. Error code was 4-3. The hardest part was pushing the sump down and closing the 3 white tabs. The dishwasher works fine now, but I still get the 4-3 error code. How do I delete it?
This video was such a great help to me. Although it helped me replace that part and the machine now washes the dishes, it does not seem to heat up and dry them. What might I have knocked lose, or failed to reconnect?
I liked this video. My Whirlpool t went out in less than three years and the replacement motor/pump set from Amazon my son bought for a $100 just lasted a few months after the one- year warranty expired. Now must decide to buy anther brand (recognizing Whirlpool makes many) or repair again?
Excellent instructions. The dish soap was key for me in getting the sump sealed properly. Very well done! As previosly me4ntinged might want to add a comment about a pic of where the wires go. Accidently pulled off the drain wire. Thanks for all you do! ruplled
Very Nice video, good speed and description on each step. We have a Kenmore Elite 665 with this same basic assembly. It has developed a grinding noise. I did not see anywhere in your video a separate grinder assembly. How would we troubleshoot this issue? Thanks
Thanks for the vid. This was a fairly easy job. Believing i had a pump issue based on weak water pressure/dirty dishes, i replaced the assembly. I then took the old one apart. The culprit? A busted and completly blocked food chopper unit. This effectively cut water flow to the pump. The food chopper is not serviceable by regular maintenance. Indeed the dishwasher pump must be removed to access it. And you have to uninstall and flip the dishwasher to get at the pump!😠 Bright side? I have a spare pump!😄
There is a video out there about swapping this assembly without removing it from the cubby. Downside for a DIYer not pulling it out by my mind is losing track of which wire goes in which place. If you pull it out you can take a picture of everything and make sure you get things right. You also have to use a shopvac or something to ensure the drain line is completely clear. But it is do-able without pulling the whole machine out.
Depends on the model i guess. I just did this job and there are many wires hooked to the assembly that go to various sensors that are NOT part of the assembly. You can only detach them by accessing them with the unit out and on its back. My model: Maytag mdb8969sdm0.
I watched that one too and quickly realized it would be easier to disconnect everything and pull it out. The video did have the helpful tip to line the gasket with dish soap before installing.
Replacing everything is a bit overkill. The part we found to be broken was the connection between the impeller to the grinder. 2 plastic pieces that are designed to fail. We cleaned the whole system and it worked for one load. Then it was back to no pressure due to food build up. We suspect a toothpick was the culprit. The grinder connection was a bit chowdered, the impeller connection was rounded smooth.
Yup 👍 Bought my KitchenAid dishwasher for $1700 CAN , only 4 years ago . I spend this past weekend replacing the same Pump Motor unit in this video . Only cost my $400 . It’s criminal
Just performed this. Make sure you fasten the old drain pump securely to the new pump assembly and that it's sealed in place. It seemed to lock for me, but started leaking immediately. Secondly, I had to use a lot of strength to get the new pump assembly to sit all the way into the tub for the 3 fasteners to lock. Video is otherwise on point.
have a kitchen aid unit( 2yrs old) lately after the wash cycles over their is a pool of soap in the bottom of the unit and the dishes aren't clean. Is that a pump motor issue?
Good video overall but look out for one error. My setup is KitchenAid and these instructions for putting drain pump back on would have resulted in weight of dishwasher loading on drain pump or no vertical clearance btw drain pump and floor. I compared to a picture before disassembly to ensure video was incorrect. Everything else was great and I would have struggled figuring this out on my own.
There’s a settled class action lawsuit against kitchenaid/whirlpool for a diverted seal leak. If your model is covered you can get $$ back. You have 90 days from the repair to claim up to $200 or get a discount on a new one. Depends on the age of your dishwasher when it failed. $200 about covers the part. This dishwasher also steamed the inside of my cabinet which is why I suspect the insulation has a plastic liner. You can see mineral residue on a part on the left side (facing) with the black tube. Won’t buy another kitchenaid that’s for sure! I recommend everyone install a water alarm or a pan under the dishwasher to make sure you notice if it leaks. Fortunately the insulation soaked up most of it but not all of it.
I have a whirlpool and that exact thing is leaking on me too. Now the unit is 11 years old so probably SOL on anything. Figured it is time for an upgrade anyway!
I just installed this whole assembly, and my dishwasher still doesn't spray the water. Nothing is clogged, I just ordered the turbidity sensor. Could that be it? I checked the latch, and it clicks shut, the dishwasher fills, and drains, but doesn't wash. Please help!
Dear G556, I’m having the exact same issue as you. I checked the latch, and it clicks shut. The dishwasher fills, and drains, but doesn’t wash. I was about to order and replace the whole assembly , then I read your response. I would love to know if replacing the turbidity sensor resolved your issue? Thanks so much for your time and effort,
@@bobbyhendrix3393 I'm wondering if the Turbidity Sensor resolved the issue for you? I'm having the same problem, the dishwasher doesn't spray water, fills and drains just fine... now I'm thinking it may be a waste fot buy a whole new motor and pump.
I'm wondering if the Turbidity Sensor resolved the issue for you? I'm having the same problem, the dishwasher doesn't spray water, fills and drains just fine... now I'm thinking it may be a waste fot buy a whole new motor and pump.
@@JohnCuppi No it didn't work. I replaced everything except circuit board. I'm thinking moisture ruined the electronics. There was junk all around it. I threw it out after spending half of a new one in parts. Money down the drain. I bought a new washer.
@@user-pk8pf8nh6s Thanks for replying back. I took a chance and bought a new pump assembly for $100. I read somewhere that it is possible for the circuit board to not send 120v to the motor/pump, which can also cause this, but I don't have a safe way of checking the voltage, and I don't know where the ground and positive terminate. I've only had my whirlpool dishwasher for 1 year and it's broken. So sad. :(
The mistake of whirlpool is that they don't listen to service team feedback. The insulation blanket is not attached to the dishwasher making installation and service quite a hardship. Whirlpool was unable to add 4 plastic plugs to hold that blanket and make things smooth like other brands such as bosch or LG. This is why we advised hundreds of new buyers to avoid whirlpool and its sub-brands like maytag, kitchenaid, amana..etc..what kind of stupid design team repeats same mistake over 15 years ? People be warned whirlpool is garbage.
for the price of a new sump assembly unit you might as well buy another dishwasher. It would take even less effort to simply trouble shoot the motor w/o removing the sump assembly. Obviously they are profit oriented.
You're just showing us what a repair man would do. What if I'd rather repair or only replace the broken/defective parts of the assembly? You didn't offer any help with that approach. For what the new assembly costs replacing it is a waste of money, get a new dishwasher. Thanks for nothing.
The repair guy wanted $750 to do this. I paid his $135 service fee, bought from you, and got it done for under $300. Of course, I couldn’t have done it without the help of your invaluable tutorial. Thank you!
Was disappointed when my 2.5 year-old whirlpool dishwasher stopped working. Service wanted $370 to fix. Sourced the part online for $170. With the help of this video, saved the additional $200.
Recently many whirlpool brands the main motor burns after 1 and half year right after the warranty period. Replacement motor is 425$ which means whirlpool is scamming consumer. The same in the other brand beware of kitchenaid, Amana, maytag or jennair
washer would fill then not wash dishes well, not run for the last hour, occasional electrical clicking noises during this time, dry soap after the cycle ends but does drain well at the end. Nothing else was wrong on the machine. This fix was it. Thank you very much for giving me what feels like a new dishwasher again. This video helped a lot. Gave me confidence. Don't forget to put the concrete weight back on like I did. Two hardish parts were putting the new one in, the drain pump hose male end would barely fit and gets a little scratched up and the 3 locks that hold the whole thing in need the assembly to be set low in the hole for the locks to swivel in place (which is a good thing to avoid leaking)
Thanks for this video. It's step-by-step instructions were great.
My unit was hardwired into my electrical system.
1. I TURNED IT OFF OFF THE DISHWASHER AT THE FUSE/BREAKER BOX.
2. There is a small hex bolt securing a metal box that contains the hardwire connection. Removed that bolt which allows greater range of motion to gain access.
3. Removed the top of metal box by sliding it backwards.
4. I disconnected the +/- wires
I have a KitchenAid KDFE104DSS0 and had a leak with the Diverter motor. My suspicion was that the seal the Diverter motor plugs into was leaking. To replace that seal you need to buy the whole sump tray anyway. I opted to replace the entire Pump and Motor Assembly and spend a little more ($50 estimate) to insure I don't get leaks from the other motor and pump later. The part listed in the link fit my washer. The repair is simple and the video does a great job walk one thru the repair.
This video was extremely helpful. My Kitchenaid pump filter completely shredded itself and stopped the motor from turning. It’s been in service from new for 4.5 years and it was ran everyday. Made more sense to replace the entire assembly then piece parts. Not knowing if the motor was still good and did not want to take that chance. Thank you for the great video!
Thank you for ALL the great instruction. I was able to fix my dishwasher after just barely a year. How sad that appliances are not make to last anymore. Thank God for you tube and you. Thanks again.
THANK YOU! I was able to follow your instructions for a kitchenaid dishwasher model. that coupled with finding the part for way less money on ebay, I am feel very proud to have repaired my own dishwasher. I couldn't have done it without your video. Thank you again! Christine
I cant believe this video hasn't received more recommendations!
This video was extremely helpful to me for replacing the motor assembly in our KitchenAid. It was just out of warranty so I got the parts free of charge but had to install myself (Whirlpool has great customer service - always worth a call). The original installer did a hardwire install but didn't leave enough wire to pull the unit all the way out so I had to cut it and rewire. I also must have loosened the supply hose connection in the bottom front of the dishwasher when removing the drain hose or wrestling with the new unit (the connector is plastic), so I'd recommend making sure it is tight before turning the water back on (even if you don't think you touched it).
Best how-to video I have ever watched, and I fix all my own appliances. Thank you!
Thank you for this detailed video. Just replaced mine and you made it super easy.
This video is awesome. Made it so easy to fix my dishwasher and probably saved me hundreds of dollars. Thanks for making this!
The video was extremely helpful and the step by step was awesome. The only issue I had was that my dishwasher was attached to the sides of my cabinets rather than the top since I have a granite countertop. Once I figured that out the rest was pretty easy. The repairman wanted $400 for this repair and the part was only $250 so it’s a win in my book!
Thank you for the great video! The hardest part for me was getting the pump to seat properly, but we eventually got it in and...no more hand-washing dishes!
Performed this repair last night on a similar Whirlpool dishwasher (portable, model WDP350PAAB6). This procedure is correct. But be prepared, my new part required plenty of "persuasion" to properly fit down into the tub base so I could turn the locking tabs. Easy to get two tabs locked but then the third locking tab would not fully seat. Used plenty of dish soap to lubricate the seal. Laying the unit on its back and having a helper was key -- the helper could work on rotating the locking tab while I used my fist to fully seat the assembly. This part must be popular -- two other sites had it backordered for two weeks. These guys had it in stock and delivered next day, even with standard shipping.
Just had the replace my assembly on a KitchenAid KDFE104DSS0. Video was very helpful, Thanks!
Very good instructions! Just replaced the Pump and Motor Assembly because our dishwasher wasn't filling and washing properly and leaving detergent behind. Error code was 4-3. The hardest part was pushing the sump down and closing the 3 white tabs. The dishwasher works fine now, but I still get the 4-3 error code. How do I delete it?
This video was such a great help to me. Although it helped me replace that part and the machine now washes the dishes, it does not seem to heat up and dry them. What might I have knocked lose, or failed to reconnect?
I liked this video. My Whirlpool t went out in less than three years and the replacement motor/pump set from Amazon my son bought for a $100 just lasted a few months after the one- year warranty expired. Now must decide to buy anther brand (recognizing Whirlpool makes many) or repair again?
Excellent instructions. The dish soap was key for me in getting the sump sealed properly. Very well done! As previosly me4ntinged might want to add a comment about a pic of where the wires go. Accidently pulled off the drain wire. Thanks for all you do!
ruplled
This stay at home mom repaired her dishwasher! I did it with out removing my dishwasher.
Very Nice video, good speed and description on each step. We have a Kenmore Elite 665 with this same basic assembly. It has developed a grinding noise. I did not see anywhere in your video a separate grinder assembly. How would we troubleshoot this issue? Thanks
What is the model number of your dishwasher?
My Whirlpool dishwasher is leaking from the pump assembly seal. Is that seal replaceable or do I need to replace the whole assembly? Thanks.
Thanks for the vid. This was a fairly easy job. Believing i had a pump issue based on weak water pressure/dirty dishes, i replaced the assembly. I then took the old one apart. The culprit? A busted and completly blocked food chopper unit. This effectively cut water flow to the pump. The food chopper is not serviceable by regular maintenance. Indeed the dishwasher pump must be removed to access it. And you have to uninstall and flip the dishwasher to get at the pump!😠 Bright side? I have a spare pump!😄
There is a video out there about swapping this assembly without removing it from the cubby.
Downside for a DIYer not pulling it out by my mind is losing track of which wire goes in which place. If you pull it out you can take a picture of everything and make sure you get things right. You also have to use a shopvac or something to ensure the drain line is completely clear.
But it is do-able without pulling the whole machine out.
Depends on the model i guess. I just did this job and there are many wires hooked to the assembly that go to various sensors that are NOT part of the assembly. You can only detach them by accessing them with the unit out and on its back. My model: Maytag mdb8969sdm0.
I watched that one too and quickly realized it would be easier to disconnect everything and pull it out. The video did have the helpful tip to line the gasket with dish soap before installing.
That hot water inlet is oddly close to the electrical supply.
Replacing everything is a bit overkill. The part we found to be broken was the connection between the impeller to the grinder. 2 plastic pieces that are designed to fail. We cleaned the whole system and it worked for one load. Then it was back to no pressure due to food build up. We suspect a toothpick was the culprit. The grinder connection was a bit chowdered, the impeller connection was rounded smooth.
Can u Tell me please what number part is this?
It's pathetic that appliances today only last a few years yet they are so expensive.
Yup 👍
Bought my KitchenAid dishwasher for $1700 CAN , only 4 years ago .
I spend this past weekend replacing the same Pump Motor unit in this video .
Only cost my $400 .
It’s criminal
How can you test it first?
Just performed this. Make sure you fasten the old drain pump securely to the new pump assembly and that it's sealed in place. It seemed to lock for me, but started leaking immediately. Secondly, I had to use a lot of strength to get the new pump assembly to sit all the way into the tub for the 3 fasteners to lock. Video is otherwise on point.
Took me at least five tries to get it right. You have to push down pretty hard or it slides out of place as you're turning.
have a kitchen aid unit( 2yrs old) lately after the wash cycles over their is a pool of soap in the bottom of the unit and the dishes aren't clean. Is that a pump motor issue?
does the water drain out and leave just a little at the base, in hole, of the circle filter at the end of cycle?
Good video overall but look out for one error. My setup is KitchenAid and these instructions for putting drain pump back on would have resulted in weight of dishwasher loading on drain pump or no vertical clearance btw drain pump and floor. I compared to a picture before disassembly to ensure video was incorrect. Everything else was great and I would have struggled figuring this out on my own.
My Kenmore dishwasher does not have the counterbalance weight on it is that normal
Possibly, depending on the model.
AppliancePartsPros That's what I figured since I bought it new and after installing thanks to your instructions it is working great. Thank You
Yep, mine didn't have it either.
First time doing this, you made it easy!!! Thanks, Ed
That was perfect. Thank you!
There’s a settled class action lawsuit against kitchenaid/whirlpool for a diverted seal leak. If your model is covered you can get $$ back. You have 90 days from the repair to claim up to $200 or get a discount on a new one. Depends on the age of your dishwasher when it failed. $200 about covers the part. This dishwasher also steamed the inside of my cabinet which is why I suspect the insulation has a plastic liner. You can see mineral residue on a part on the left side (facing) with the black tube. Won’t buy another kitchenaid that’s for sure! I recommend everyone install a water alarm or a pan under the dishwasher to make sure you notice if it leaks. Fortunately the insulation soaked up most of it but not all of it.
I have a whirlpool and that exact thing is leaking on me too. Now the unit is 11 years old so probably SOL on anything. Figured it is time for an upgrade anyway!
Great video, Thank you!
I just installed this whole assembly, and my dishwasher still doesn't spray the water. Nothing is clogged, I just ordered the turbidity sensor. Could that be it? I checked the latch, and it clicks shut, the dishwasher fills, and drains, but doesn't wash. Please help!
Dear G556,
I’m having the exact same issue as you. I checked the latch, and it clicks shut. The dishwasher fills, and drains, but doesn’t wash. I was about to order and replace the whole assembly , then I read your response. I would love to know if replacing the turbidity sensor resolved your issue?
Thanks so much for your time and effort,
@@bobbyhendrix3393 I'm wondering if the Turbidity Sensor resolved the issue for you? I'm having the same problem, the dishwasher doesn't spray water, fills and drains just fine... now I'm thinking it may be a waste fot buy a whole new motor and pump.
I'm wondering if the Turbidity Sensor resolved the issue for you? I'm having the same problem, the dishwasher doesn't spray water, fills and drains just fine... now I'm thinking it may be a waste fot buy a whole new motor and pump.
@@JohnCuppi No it didn't work. I replaced everything except circuit board. I'm thinking moisture ruined the electronics. There was junk all around it. I threw it out after spending half of a new one in parts. Money down the drain. I bought a new washer.
@@user-pk8pf8nh6s Thanks for replying back. I took a chance and bought a new pump assembly for $100. I read somewhere that it is possible for the circuit board to not send 120v to the motor/pump, which can also cause this, but I don't have a safe way of checking the voltage, and I don't know where the ground and positive terminate. I've only had my whirlpool dishwasher for 1 year and it's broken. So sad. :(
Great Video!
How it's spinning that arm
Water pressure.
Great info. Thank you
You're welcome!
Whirlpool used to mean quality. Now it seems they must make more money selling parts than selling appliances.
The mistake of whirlpool is that they don't listen to service team feedback. The insulation blanket is not attached to the dishwasher making installation and service quite a hardship. Whirlpool was unable to add 4 plastic plugs to hold that blanket and make things smooth like other brands such as bosch or LG. This is why we advised hundreds of new buyers to avoid whirlpool and its sub-brands like maytag, kitchenaid, amana..etc..what kind of stupid design team repeats same mistake over 15 years ? People be warned whirlpool is garbage.
Dont know why he is calling the circ pump a drain pump??? Never trust a guy with a perm and cargo shorts!
for the price of a new sump assembly unit you might as well buy another dishwasher. It would take even less effort to simply trouble shoot the motor w/o removing the sump assembly. Obviously they are profit oriented.
Meh. I paid just under $600 for the dishwasher three years ago and now it's up to $800. $200 for the part but it was not an easy job.
You're just showing us what a repair man would do. What if I'd rather repair or only replace the broken/defective parts of the assembly? You didn't offer any help with that approach. For what the new assembly costs replacing it is a waste of money, get a new dishwasher. Thanks for nothing.
By my pricing the assembly is not that much more than the pump alone.
And the video is what it is.
Whole assy for me was $200. New dishwasher? $1000. You do the math.