Hexclad wants me to shut up and pay them $25,000
HTML-код
- Опубликовано: 23 авг 2024
- It's no secret that I do not like coated cookware. I especially take issue with companies/brands that stretch the truth. I made a video a while back that upset Hexclad. Now they're demanding I repent.
The Hexclad video: • There's a major proble...
Nothing says "I stand by my product" like filing a cease & desist against an independent reviewer making factual statements about my product.
“Allegedly” 😂
Also, nothing says "i'll NEVER use your product even if you GAVE it to me free" like filing a cease & desist against an independent reviewer making factual statements about your product.
The guy didn't buy or try out any of their pans. How is anything he said a "fact" when neither him or you verified it?
@@robertp457 You don't need hands on testing to know that they haven't broken the laws of physics. The claims these pan companies make are literally impossible most times.
@@robertp457 Thanks for your comments. The check from Hexclad is in the mail.
America's Test Kitchen had it at the bottom of their Do Not Recommend list.
Cease and desist incoming.
Don't you mean at the top of their Do Not Recommend list?
Bottom of recommended or top of not recommended?
@@convincedquaker America's Test Kitchen called Hexclad, "shockingly bad."
The ATK hexclad video was amazing. The pan was so bad they assumed they got a bad pan and asked for a new one to perform their tests on. Spoiler: the second pan was equally bad. I do not own hexclad because of their video.
I would like to add that I have been a big fan of Gordon Ramsay for years, but I think he sold his soul to Hexclad for a lot of money. What a pity.
I have never been a fan of Gordon Ramsey and agree that he has sold his soul….
Agreed. From the first moment I saw him promoting the brand my first thought was "they must have paid him a truckload of money."
Lately I stopped watching MasterChef Junior, it's so painful to watch after Christina Tosi is gone. And now his daughter is in it besides Daphne OMG. Nepotism through and through,
I am acting on behalf of Mr. G Ramsey. I hereby serve you with a class defamation notice, for an undisclosed amount 😆😏
one of the many reasons I do NOT look at Ramsey!
The people I trust for cookware information--America's Test Kitchen, Jed and others--are not impressed by Hexclad (to put it mildly). ATK even included it in their "Worst Gear for 2023" List and called Hexclad "shockingly bad" and a "total dud."
Yup. I wonder if they got a cease and desist letter. 😉
yep. When tested, hexclad is middling at best for being non-stick. I personally use oxo non stick since I can get it about $40, and its a thick-bottom pan that distributes the heat pretty well. No gimicks on the non-stick coating, and when that wears too much I will just throw it away and buy another.
ATK sold off to OXO and that other small appliance company. They don’t even mention anything else anymore. The used to give you the best and the best of the least expensive products. They don’t even mention the competitors in the comparison.
@@TheDevnul OXO had a good run of "best" products but I think they're losing that advantage. I'm noticing more and more comparisons that include an OXO product where OXO wasn't even in the running. Maybe they had some genius designer before but he left the company or something.
@@JDoors OXO makes good products. It’s just the fact that they removed mention of any other products. And if there’s a Breville in the mix, it’s going to win. I bought their recommendation for toaster oven and for the price and performance, it was not worth it.
It’s at that point that I realized it was more advertisement than anything else.
HexClad went from a brand I'd consider, to one I definitely would not. Thanks for enlightening us as to what kind of company they are! Subbed.
I also was considering HexClad, as of now there off the table
Same here. I won’t touch any company that plays these legal games trying to intimidate people.
Glad to be of service.
Exactly! I'm an engineer and when working in aerospace I worked on rocket hardware that we coated with teflon for lubrication of moving parts. I know the properties, and like you said, all teflon coatings wear out - it's the nature of the material. With pans, there is no magic about the application of the coating pattern: smooth, dimpled, hex , whatever! The key to longevity is a) proper manufacture in the first place and b) user care during use - avoid high heat, avoid metal scrapers, practice proper cleaning. I've tried expensive pans - All-Clad was junk and very pricey. Tried to get warrantly replacement and they said no, the failure was your fault. About 7 years ago I bought some Vollrath pans (aluminum pan with teflon coating). They've actually performed very well and I continue to use them to this day. High price and paid celebrity spokesman doesn't make the pan great. I recall a tv commercial for some nonstick pan with an unusual pattern (not sure if it was Hexclad) that even said their special pattern would make food taste better - I laughed and laughed and laughed at that outright lie.
The fact they would rather use lawyers to try and shut people up than proving their products work, tells you all you need to know about these fraudsters.
They use lawyers because its effective and cheaper than advertising. They possibly think they are in the right, but unlikely since reviews posted online just need the reviewer to believe what he is saying, unless he is recklessly saying dangerously harmful things. (Like yelling fire in a crowded building, though thats not libel, you should get the point)
@@nobeliefisok9174 Sounds to me, more like The Lawfirm of Copyin' and Pastin'.
@@WastedTalent- Generally, yes. Its effective as-is, so why spend extra effort on the cease and desist letters? They can always put more effort against those that object to being extorted.
Too bad there isn't an avenue to counter sue corporate bullies who use the law to intimidate.
Sure there is. One can have one's own lawyer write a counter threatening letter.
There is, and its expensive. Or you could do it cheaply and accomplish nothing. But to do it right, its expensive.
there is a counter avenue and that is using the SLAPP rules and or make counter claim and/or make the appropriate counter statements proving their frivolousness. And call hem a vexatious litigant!!
@@ArthurvanH0udt Vexatious litigant rules apply to pro se litigants. If the litigant is represented by an attorney they do not apply. If the attorney is making frivolous claims then sanction by the court and/ or a bar ethics complaint would be the appropriate remedy.
@@r2db Serious question: Are those the actual legal definitions of those phrases? Because it sure would be handy to know! We lay folks, especially seniors like me, sometimes have difficulty following proceedings from a lack of actual knowledge of the terminology being used.
I only recently learned what, "pro se," means, so I understood your comment. 😊
My husband purchased the whole cookware set for me in 2020. Over $1,000. They are GARBAGE! I can't use 2 of the pans at all. The pots are still useful but, not better than any $12 pot from Walmart. Very disappointed.very happy to see your review and I agree with everything you said. I wish I'd seen this before we bought this horrible cookware.
I bought one recently and it’s not even non stick, not even close. Lesson learned, just buy a cast iron from Lodge for $20.
Oh no! Sorry to had to learn the hard way!!
My wife also brought the whole set, i don't hate them, but they are over price and not really good value.
Garbage how? We use ours nearly everyday and they look nearly brand new.
Non stick pots make absolutely no sense to me. I love my nonstick frying pans since you can use them without a ton of oil and they're easy to use and clean up, but why bother with it in a pot where you're never searing or doing anything that would actually stick? It just makes the pot harder to use since you can't use metal and wear out instead of lasting pretty much forever.
Don't EVER "...shut up..." Jed, you are speaking the truth... and it is very much appreciated!!!
You are 💯 in the right. Thank you for all your honesty!
Hexclad is about to experience the Barbara Streisand Effect.
Keep on! You are just being honest and that is never violation of anything.
Thanks!
Thank you for your great reviews! I appreciate your honesty and integrity.
I work for a cookware shop and have learned so much from your videos. I'm always trying to gently steer customers away from Scanpan and other nonstick options but some people cannot be deterred. I know I'll see them again in several months or so when they "have to" replace their pan (with another nonstick pan - argh!). Fortunately there are also plenty of people who will listen to the science and reconsider their choices. Thx again for the education.
My cast iron and carbon steel pans are slicker than any non-stick I have tried. The other benefit is that my grandkids will be using the cast iron pans.
Good on you. I love that you are self-educatiing. So many of our fellow cookware salespeople just do as they are told and sell people what they think they want. Explaining the options takes time and effort, so kudos to you!!
They are crap i bought it years ago since it’s endorse by GR and gave it away after a month; everything sticks even after you follow instruction! Ty for standing your ground and we’re with you!!! You and Uncle Scott are my go to for cookware now and got rid of all my non stick cookware.👍
Good on you!!
I bought a set in 2021 from Costco. I returned it after 2 days. I thought it was pretty. I’m sticking with my stainless steel.
Thanks for sharing!
At least you have the amazing Costco return policy.
I remember buying a bundle of hexclad pans from Costco, convinced it was durable from the demonstrator; but returned them a day later after finding out they were using PTFE. Hexclad has NO stable ground to defend themselves against the claims that it will not become garbage once that junk inevitably starts to degrade.
Their lifetime warranty is an absolute joke, and basically forces customers to NOT use the device at all in order to maintain it anyway.
I have a similar pan design called Black Cube that has worked just fine for 5 years. I had a delamination issue with one pan and they replaced it. The problem hasn't reoccurred. It's not the non-stick wonder claimed in commercials but I use it 3 times a day on occasion and think it works well.
I’ve been following you for the last few weeks and your videos are so helpful, thank you!! I believe your observations are accurate and trust your advice.
My biggest worry is why they applied a non-stick coating on the outside of the pan? I have a gas stove and i can just imagine what fumes it can produce everytime the bottom is burned and id like to stay away from this.
Also no non-stick coatings last a lifetime. Any coatings in fact. Solid material - yes. Coatings - no. They know themselves very well that a non-stick coating wears off, if it wasn't - they wouldn't need a honeycomb design to protect it. Protect it from accidental scratches, but if you dont babysit the pan and place it daily in a dishwasher - the coating will be destroyed fast
100% agree. This is the way review video should be honest, researched factual, and the company stands by their product. They would not be sending you a cease and desist. It means they’re hiding something they know that they’ve got a a bad product.
Yeah, they got me with their "Lifetime Warranty" promise - which is useless, since it ONLY applies to 'manufacturing defects.' Damn you Ramsay.
I bought a small hexclad piece in 2020. I’m fine with it, but it’s not the best non-stick pan I’ve owned. I later purchased a wok from another company from Korea that also has a laser-etched design, is also lightweight, and also is hybrid non-stick/stainless steel. It was much less expensive and cooks far, far better than my little hex-clad pan. I love that wok. My husband even loves the wok, and he hates pretty much every other piece of cookware available on the market (he hates the hex-clad pan). We use that wok and three cast-iron pans at home. That’s it.
Now, as for PFAS, in particular PTFE (which is the product that Hex-Clad uses for its non-stick surface), sadly, it honestly doesn’t matter. Polymers are in almost everything we touch in daily life. Your computer circuit board? PTFEs. Your iPhone charger? PTFEs. You use Gore-Tex products when skiing or cycling? ePTFEs. Your car? PTFEs. Valve oil for your saxophone? PTFEs. Surgical devices and other medical equipment? PTFEs. Your plumbing? PTFEs. Your laser printer? PTFEs. Factories where your food is processed? PTFEs. YOUR FUCKING DENTAL FLOSS? MADE WITH PTFEs. I could go on, and I haven’t even started with PET, HDPE, LDPE, PVC and other plastics. Like Elvis, it’s everywhere.
Sorry to hear that. SHAME on them, and it calls for boycott. Hexclad did NOT exist or have 30 years of INSIDE and hands-on experience, that is seen in your videos worldwide as you have been doing. We are with you, and just keep rockin' the best advices you offer to everyone FREE. Thanks for your videos, Jed.
My pleasure!
I'm wondering if Hexclad used Canadian or American lawyers to write that nastygram. I'm guessing American.
Can they sue a Canadian citizen in civil court? Would they attempt to extradite you? I can imagine them petitioning a high court judge for extradition papers: "Your Honor, we need to sue him in the USA because he called my client's pans garbage." Any judge would toss the lawyers right out.
Jed, I'm sure lawyers would pick apart your statements and separate opinion (eg. "...is garbage...") from fact (eg "...will fail...") I'm sure once they do that Hexclad's lawyers will see they have an uphill, probably insurmountable, battle trying to make their case. They are probably just doing damage control (which is actually kind of a compliment to you, that you have enough of an impact to get noticed!) and trying to bluff you.
I'm an engineer, multiple college degrees and 38+ years of experience. Long before I ever saw/heard your opinion on the product I formed my own opinion on it. That is, at the end of the day it is just another non-stick.
It has a neat design trick of raised metal ridges to somewhat protect the non-stick coating from physical damage from utensils. From a design standpoint it is an interesting balance - enough protection to nominally allow use of metal utensils without immediate noticeable damage, but not so much metal exposed that it becomes a sticking problem. However, even those thin metal ridges will wear down, and through normal use utensils will still make contact with the non-stick coating (just less often). The net result is that their design trick will improve the longevity of the non-stick surface, but only so much.
As for the non-stick coating itself, maybe they have a variation on the typical non-stick compounds, maybe that improves its physical toughness and chemical longevity, or maybe not. It appears to be an "in family" formula. They are not claiming that their coating is completely different than other non-stick, even admit it has PTFE in it. If it was something completely new and different, it probably would have taken a long time to get FDA approval - and they would no-doubt be marketing it as a "breakthrough" or otherwise trying to distance it from other non-stick. (eg. how ceramic coated cookware does)
Well, good luck, and if any of Hexclad's lawyers happen to be reading this - I don't own any Hexclad, never have, never will. (at least any non-stick). My stance on this is based on my own reasoning (as outlined above) and was formed before I ever saw/heard Jed's take on it. Even if Jed had said "This stuff is great!" I wouldn't be looking to buy it - I'm just no-longer interested in non-stick, period. Heck, Gordon Ramsay says "This stuff is great!" and I'm still not interested.
To me, the Hexclad design looks less even trust worthy. I would never go back to non-stick, but if I had to I would rather use a traditional non-stick and plastic spoon/spatula. The way that hexclad is essentially just a bunch of little pockets of nonstick surface, it looks like there's a lot more possible failure points for the coating to come loose than on a traditional non-stick.
A RUclipsr that doesn't take sponsorships (withheld because the lawyers are definitely watching this video and probably in comments, too. Hi!) also did a cookware video on non-stick pans. Hex Clad was soft in the areas you'd expect and scratched down to bare metal similarly to other poorly performing PTFE nonstick cookware when scratched with a metal pick (#3 hardness). Hex Clad probably lasts longer than a cheap PTFE pan lifetime or two, but it's clearly not metal safe.
If they made some superior version of nonstick coating, they wouldn't use the raised ridges gimmick. They would just coat an entire pan in it.
Hi, just as an FYI, the FDA does not evaluate the components of nonstick coatings before they enter the market. They also don't routinely inspect such things. There are regulations in place that manufacturers are supposed to follow but the idea that cookware and other such products need approval is a common misconception.
@@CulinaryLoreExactly. They're self-regulated.
Out Hexclad "non-stick" coating came off after about a year of use. Everything you said checks out with our own experience with the product.
Sometimes the truth hurts, especially when it contradicts expensive marketing. Glad you have the experience and resources to stand up to their nonsense.
Thanks for the support!
If they had Gordon Ramsey bark at you to cease and desist, it would make a great commercial for your wares.
waiting for Streisand effect
I've never seen this channel before but was just recommended this video. I'm guessing they thought they could bully a small RUclipsr and didn't think he'd just make another video that would explode in popularity further exposing them as shady
i here admit to being hooked and reeled into the SCANPAN "scam".
and after they refused to replace it "because it was no longer available..." i got a much cheaper, lower-grade replacement that cracked and peeled within a year.
never again.
carbon steel and cast iron for truly hard cooking.
Unfortunately, I've heard that story countless times! Good on you for making the switch.
I bought and used it. Hex clad is definitely not non stick. It seems to be made for searing meat, but food decidedly sticks to it. Expensive, used once or twice and tossed.
You should be more insulted that they only think your "influence" only was worth $25k in reputation damage. How many sets of hexclad is that, 50 or 60 full sets? They probably got a bill from the attorney they used for over $1k just to write you the stupid letter. LOL
Your original Hexclad video saved me from an expensive mistake, which when I actually took the time to think about, I have personally witnessed time and time again, non-stick pans I have purchased turned to garbage after a year or two of moderate use. The proof was right in front of my eyes, but for some reason, how Hexclad markets, I had the feeling that this time, it would be different. But the reality is, that they are no different from other pans that use non-stick coatings. So, I ordered a Victoria Signature skillet, based on your other videos, and I'm grateful for access to the information you have provided us.
Proof that he defamed them lol
Glad to be of service!
I think you’re entitled to your opinion and have the freedom to express it JUST LIKE Hexclad. I hope you will remain unintimidated by their scare tactics. Thank you for the services you provide and for freely sharing so much of your insight and expertise in the world of cooking. Yours is one of my top go-to channels for reliable, no nonsense info.
Thanks for the support!!
I'm well-versed in U.S. libel law (broadcasts on television, radio, RUclips, etc. fall under libel law, not slander law, because they are recorded), but you're in Canada so ... I don't know. However, in the U.S., Hexclad's claim would be considered laughable. It's tantamount to a film producer sending a cease-and-desist letter to a movie reviewer who gave his film a bad review. Hexclad's only possible argument -- and it's not a good one -- could be that you are serving as a de facto agent for Hexclad's competitors. This could be argued -- probably unsuccessfully -- if you do not carry Hexclad's products in your stores (and I don't know if you do). Thus, the argument could be that you are using your RUclips presence to steer consumers away from Hexclad and toward the products you carry. I don't see that argument being ultimately successful, but I could see them at least getting a foot in a courtroom door with that argument.
Talk about a Streisand effect… never heard of them before this and now I’ll 100% NEVER be buying their products based on them hitting you with a cease and desist on a review
This is why I primarily use cast iron cookware, with years of seasoning on it. I would like to have a carbon steel pan and wok at some point as well. I have some non stick, but I understand they're a consumable item, like the brake pads on your vehicle.
Never heard of Hexclad before but just the fact they tried to gag you with Lawyers tells me I should avoid them at all costs.
I bought into the marketing and bought a pan. It gets daily use and has done for almost 2 years. It's got regions in the pan that aren't non-stick anymore. You're right, the non-stick does wear out.
Keep fighting evil companies! Never bought a Hexclad product and now I never will. Thank you :D
I have always liked a quality stainless steel pan with copper bottom. never had one wear down or wear out. the cheap aluminum pans coated with whatever Always wear out!
I bought the full set of Hexclad at Costco and the nonstick part started flaking off in the first month on two of the pans. They were promptly all returned for a full refund.
That's good that they did, but did they say that they would help with any medical issues for having possibly ingested their flakes in your food?
Buy quality stainless for the majority of cooking. Buy one cheap non-stick and use it until it stops non-sticking then throw it away.
Why not use carbon steel and never throw it away? It's cheaper and not wasteful.
I keep seeing ads for them and I know the pans contain forever chemicals. I cook with WOLF stainless pans , which are now discontinued because they were expensive and nobody knows how to cook on stainless
I have two 12 inch Wearever saute pans. I bought the first one in 2007. The nonstick is starting to fail, but its still very usable.
I bought Wearever because those are the pans I've seen in commercial kitchens morw than any other. There's a reason for that.
Welp I will NEVER PURCHASE A SINGLE “HEXCLAD” product! How about that ? And I am a skillet junkie! I think I would drop this frivolous claim YESTERDAY! I stand with COOK CULTURE!
In the end, you get what you pay for and you can buy Hexclad, but know it is simply a longer lasting non-stick, but it has a shelf-life like Ceramic non-stick does too. I just got a 100 dollar non-stick outdoor 'cast iron' pan ie its coated, but had some toxin free coating (forgot what they called it). It works good, but if I throw it out in 5 years I am ok with that. I also bought a 20 dollar non-stick 8 inch pan for frying eggs and bacon. I didn't like the 8 inch so I returned it in the 30 day window. I would rather have a pre-seasoned steel or cast iron 8 inch pan.
Jed, I’ve known you for a while, and have come to verify and trust your reviews, and I FULLY TRUST, 💯 %, and stand by your videos. PERIOD. We have come to trust and rely on your content. Please stay and stand your ground, and DO NOT BUDGE.
Thanks for the support, Rick!
I just buy a new 30 euro non-stick pan every 3-4 years. I’ve come to accept that non-stick pans are a disposable item. They will wear out, either through scratches or thermal degradation/delamination (so I got it too hot, or repeated heat cycles cause enough fatigue (teflon and metal heat up and cool down at different rates) that the coating disintegrates).
And that’s still cheaper than buying hexclad.
I watch your videos. From Australia. The last piece of relevant cookware I bought was a 10" carbon steel frying pan (ok, skillet to you). I paid AUD28 for it, brand new, at my local (rural city) catering supply store. I seasoned it up just fine using your non-smoke oven method. I thank you for the service you provide and I am grateful to you for your videos imparting your knowledge and advice.
ps Hexclad wants $25,000? Have you ever seen the famous Australian movie The Castle? "Tell 'em they're dreamin'!"
Nice work!
I bought a set. They are the stickiest pans I have ever had. My $20 stainless steel is more nonstick than the Hexclad garbage.
They wouldn't take them back because they don't warranty the non stick service.
They have just driven the final nail through their own coffin 🤭
I bought the pans set at Costco for somewhere around $350. The guy doing the demonstration made it look real good. After seasoning, the pans several times to use them, I found them to not even be nonstick whatsoever. So now I have expensive pans that I don’t really use that much. What really makes me angry is The food sticks to the bottom! No matter what I do this happens. I wish I would have known this sooner to prevent me from buying it.
But because you got it at Costco, you can simply return it. Indefinitely. Mine have been fine the last year, but I'm pretty sure I'm gonna return mine as well.
Why would you expect a half steel half non-stick pan to act like a non-stick only pan? Some food should stick to a pan to get the carnalized bits that make a great pan sauce that doesn't happen on a fully non-stick pan. It's not an egg pan. It's best for searing meat and doing stir-fry.
@@robertp457 They sell them as fully non-stick so it follows that people would expect that.
@@johnathon007 some people call cast iron non-stick. And when I say some I mean most.
I've been debating buying hexclad because my Ninja pan has scratches... but this has convinced me to not do so. I've been slowly swapping out pieces with stainless steel, cast iron or some other material that isn't non stick. I guess I'll just have to get my skills up so I don't ruin them. Trying to figure out what to replace my ninja forever pan (or whathever it's called) with. Cast iron is just too heavy for me to use regularly. I've never used carbon steel, so perhaps I'll give that a try.
Take a look at the Strata pan.
@@Cook-Culture lol I literally just finished watching your video on it. Thank you!
When I first moved out I went with stainless steel to avoid the other toxic options - it was awful to cook on (admittedly I have no clue what I’m doing). Ended up getting a cast iron pan, had someone season it for me, and it has been amazing!
Another company that evidently doesn’t understand the Streisand Effect.
Other than a Le Creuset Dutch oven, well seasoned cast iron is basically all I use and it’s all nonstick.
You are entitled to give your opinion about Hexclad. All non-stick coatings wear out and peel off, this is simple chemistry and material science. Personally, I would tell them to f*** off!
We support you Jed! Keep on fightin' the good fight!
I've been using one for 6 months. It has started to stick. I called hexclad and they blew me off, saying I had to have abused the pan. Don't buy one.
Thanks for the feedback!
we should all sue exclad for the damage to the environement that they make
Yeah, I've replaced most of my "non-stick" cookware with cast iron. I might need to reseason it occasionally, but I can reseason it. I looked at hexclad and some of the others and nothing said "this will last over 5 years", so I can either buy cheap stuff to replace in 5 years or get some cast iron and season it a couple times a year. Cast iron is working out pretty well.
We changed to Stainless Steel and cast iron. Our nonstick pans began to flake and will not buy again.
Cease and desist is absurd but after 2 years of ownership of hexclad they look nearly brand new and work as advertised
Cooking an egg has to be heavily seasoned (oiled/buttered) pan.
I bought mine from Costco and Costco has a ridiculous return policy so we bought them and have absolutely no regrets- seems pricey when I bought them and they are NOT a typical non stick. Every other non stick pan we’ve bought, starts to look worn out in 18 months and we replaced them every 2-3 years
But you’re welcome to your opinion and you do t have to buy them but they’re hands down the best pans we’ve ever owned
I don't even need to watch this guy's video. I wouldn't buy Hexclad based on the fact that if they need to sue over someone's opinion, then the emperor isn't wearing any clothing.
I think that you should double down and do a demonstration that proves your hypothesis. Don't let them shut you up
No one needs to "prove" their opinion. That's the point of having an opinion.
An opinion still needs proof if it says something "y=x" and I want to put emphasis on the "=" because afaik this would mean it's a factthat someone wants to take for granted and accept as a fact. "I believe" is more opinion like I think. I fully agree with this channel video though, it's a alot of lies probably, and with all I've read about hexclad (not much)@@nobeliefisok9174
I bought a Hexclad set. They were great for the first year. After about 3 years, the entire set has held up except 1 pan. The smaller pan did not hold up at all. I threw it out of the fear of cooking with it. Yes they will break over time. I regret buying the set. Now, I’m still able to use the rest of the pans, but I will not be replacing them in the future. I’ll be investing in stainless steel and cast iron. The ease to clean is real. My suggestion is to own 1 or 2 hex clad pans. They are useful for a few dishes.
I have two stainless pans, One is A 8" I use to make mashed potatoes, The other is to make gravy using broth (some day I'll learn to make gravy with the scraps from the bottom of the pan) All the rest of my cookware is Cast Iron. In MY Opinion Teflon coated pans and any other coating is a waste of money. I suppose we could argue the virtues of nonstick VS. cast iron VS. stainless but I guess the point would be moot because I won't change from cast and nonstick users won't change to cast.
I'm not sure what other are doing to their pans, and I have never used hexclad pans to begin with, but I exclusively buy cheap, shitty, generic non stick pans, and I've never had the non stick coating just come off, never. Have had one of the cheapest teflon pans you can buy for 13 years, and it is not worn off, or delaminated, or flaked off. (And I use it every day)
In my opinion and experience the best and longest lasting nonstick cookware is a properly cured and maintained cast-iron cookware.
I had a generic non-stick Wok that was 20 years old and scratched up. I replaced it with a HexClad one, it is ok at best. Wish I would have just bought a carbon steel one.
I have one piece of HexClad. It’s about two years old and has held up well. However, it was never, and has never been nonstick. Try the fried egg test and you’ll see. Frying breaded cutlets and the like is not something I’d ever do again in this pan. Like many here, I assume, I have a cookware addiction. I have pieces from many manufacturers and every type of surface that I know of. I wouldn’t add any additional pieces HexClad to my collection. The fact that they have a goon threatening you is disgusting. I will make sure I go out of my way to say a “vehement” no to anyone who asks me if they should try this brand. Keep up the good work.
I was just at Costco this weekend and there was a Hexclad stand with salesman trying sell this product and with prices starting at $260.00 I said no thank you. I prefer my old stainless steel pans, the dishwasher detergents are much better than they used to be usually get is spotless on the first wash.
Hexclad is for a niche market of people who refuse to learn how to use stainless steel cookware and want to receive some small benefits over regular non-stick with your food sticking.
Exactly my thoughts. Because there's still a learning curve with Hexclad, temperature etc, and the only difference it is slightly more forgiving than the stainless steel. But to the fair if you learn to use Hexclad properly with consistent great results, then it's time to get a stainless steel one and use it for life
While I understand what you are trying to say but I have to point out you are actually in the niche market of SS CI CS. Nonstick is for the mass
Imagine you buy a new kind of car. It does not have a speedometer. Insread it has a gauge that shows how far down you have depressed the accelerator. If you drive the car over 45mph, the car starts to break down and starts to emit poisonous gas into the car. That is basically how PTFE cookware works.
You always remember your first scare tactic C&D letter. Mine was in 1996. I wish I would have saved it to frame and have on my wall, and then do a yearly video about it - you know, to give the company lots of publicity and help others form their own opinions.
It’s not only that the PFTE coating will wear off but also they suck as a non-stick as other reviews have shown.
Just get a $30 Lodge Cast Iron skillet, sand it down a bit, season it, and absolutely NOTHING will ever stick to it. You won't get poisoned, and you'll increase the iron in your diet. And you'll never have to buy another skillet in your life.
Carbon steel with a proper patina is just as ' non stick'. The advantage though is that it can redone when necessary.
Fight on brother. You're allowed an opinion.
You will never beat a cast iron pan that's been well seasoned. They will last for generations, but you must take care and season them after every use. Which is a fairly easy process. However any non stick coating is just that a coating that will and does wear through causing it to no longer be non stick.this wear can be speeded up by the use of the wrong type of utensil whilst in use. Go buy non stick pans if you can justify replacing them more often than the traditional cast iron product. With cast iron all you need is to wipe out with a kitchen cloth and while still hot is wipe in a natural oil product. Leave to cool then wash as normal and dry immediately.
About 20 years ago I bought a set of Calphalon nonstick pans and they didn't even last as long as cheap ones. I don't know if they have improved and I never plan to find out.
I've got a pan that my grandmother used 60 years ago. It's not non-stick. Just plain old iron. It will last forever. 😊
I always use cast iron, or stainless steel. My wife likes nonstick. Since I have noticed the short life span of nonstick, I buy relatively cheap skillets from a restaurant supply store and watch it for wear. They have performed better than most “nice” nonstick skillets we owned in the past.
I think it's scandalous that ptfe cookware is still available for sale. We don't need more toxic forever chemicals in our food and environment. A decent cast iron pan that has been reasonable cared for is non-stick. I don't use mine when I'm cooking something acidic (for more than a brief time), for that I use stainless steel. Those both last basically forever. In fact most of cast iron is second hand and a lot older than me.
I’d stick with cast iron and stainless steel. I’ve NEVER had a non stick pan last more than a few years. The question is where did that non stick coating go ? Chances are in your body. Better safe than sorry and steer clear of non stick.
Even if I decided their pans were great, I wouldn't buy them now that I know that they are nasty bullies!
I was never going to buy their products to begin with, but now I have even more reason not to buy from them.
A "cease and desist" letter means nothing, you can send anyone a cease and desist letter for any reason.
Also you can demand money from anyone for any reason as well. just like homeless people can ask for money, so can lawyers. You have absolutely zero obligation to give anyone money homeless or not.
People who have birds and parrots as pets know too well of how toxic PTFE is: the fumes KILL birds. As a parrot owner it was one of the first things I had to learn. I don’t have any nonstick cookware anymore. PTFE in air fryers is also known to kill birds. If PTFE fumes instantly can kill birds, image what kind of cellular damage or cancer risk it poses to humans that we simply don’t know yet?
If any company pays a well known celebrity to be their endorser, run far away from that company.
I'm not sure about the laws in Canada, but in the U.S. a person cannot be successfully sued for defamation by making statements of opinion; you can only be successfully sued for defamation for knowingly making false statements of fact.
Damages =/= Defamation. Hexclad isn't a person.
@@convincedquakerI don't think you understand incorporation. Corporations can and have been acting as persons in court for a very long time
Sure, but if you live in a state without an anti-SLAPP statute they can pay to force you to pay a defense lawyer and they have deeper pockets.
And even if you do live in such a state they may be able to sue in a state without one.
I guess I won't be buying a Hexclad. Was at Costo the other day, and they were promoting this brand. Now I know to to stay away. Thanks for your video.
Good on you for getting sued. I've been cringing at the hexclad use on television since the product was introduced. Watching cooks sear off over high heat and use metal utensils in these pans during production, I'm surprised there hasn't been a lawsuit over the misrepresentation of their product.
When asked if their pans can withstand high heat cooking, their response is "You'll get the same results on medium heat as other pans will get on high." That does not address safety, and they do this, because it is NOT safe and they don't want to say the quiet part out loud. More importantly while they hide information deep in their website that says metal utensils will scratch the coating off, they time and again showcase their products on TV being used with metal utensils.
This is DANGEROUS levels of misrepresentation that people are almost certainly getting cancer as a result of right now.
The rock brand cermamic pan lasts me about 1.5yr using it almost daily. I have my antique Farberware for cooking not so sticky stuff.
Well done Jed. I find your videos to be among the most credible. One of the things you do best is to cut through the marketing focus on features and bring the discussion back to value in cooking performance. It hardly comes as a shock that first thought from a company who doesn't mind skirting the edge of truth to consumers would be to use scare tactics when called out on it.
Next up: "Titanium Always Pan® Pro" ?????
I abandoned nonstick cookware many years ago. I almost always only use stainless steel. On rare occasions, I'll use cast iron. Neither ever wears out.
It's wild how different the experiences are. Me and my wife totally like Hexclad. The only pans and pots that are relatively non-stick, are machine washable and survived for 3 years for us so far with no perceived degradation. Granted I dunno how they are gonna perform for professional use. But comparing them to SS pans is just wrong.