PLZ READ. What no one mentions is it has too many crevices for food to get stuck. From the pitcher handle, the part that turns the blades, the sides of the pitcher base. It is extremely difficult to clean those parts too.
Thanks Sooooo Much for this video. I was one step away from packing my brand new blender up and sending it back as the power light stayed flashing! I followed these steps exactly and the blender works like a charm. Two thumbs up👍🏽👍🏽
Thank you. I was just getting ready to toss the blender in the garbage until I came across your video. Your video is the gift that keeps on giving after all these years! Thanks!!!
Hi Sophia, thank you for your message. We're sincerely sorry to hear about the difficulties you have encountered with your unit, and we will certainly help you with this situation. To better assist you, could you please contact us via email, phone or social media (Facebook, Twitter and Instagram)?
I have this blender, but updated model, they are very loud, so dont buy if in apart complex or shared walls, abd if you still get it, only use in daytime. Apart from that, its an awesome blender!
Hi. I just got the ninja BN800 and wanted to see if you will ever have available the compatible Slicer Shredder Grater Discs for this model. I did find it at UK website but was not sure if it would be compatible with mine. It would make our life much easier! Thank you so much!!!
We're sorry to hear your blender is not working. We'd like to look into this further. Please send us a private message on our Facebook with your model number, when and where purchased - receipt, 4 digit date code off the metal prongs on the end of the cord that goes into the wall outlet, serial number, your full name, phone number, and email address. To access the private messages, go to the top of our Facebook page, spr.ly/6188zEen4, to see the Message button. Click Message to view our previous private messages.
I just got my Blender exactly the same one showed in the video at Kitchen Stuff Plus in Canada and the blades don't seem to sit properly in the base, so when I try to put the lid on it's almost impossible. The top part of the blade doesn't stay in the middle so I have to manage to align the blades with the lid, it seems wrong. Please advise on what to do.
So how do I close the handle on the lid so it fits in the dishwasher? I can't wash the pitcher while the lid is on, and the lid won't fit in the top shelf with the handle up.
We're sorry for all the confusion with your Ninja. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
Me too, couldn't figure it out...😆 Edit: how do you use the other parts...like the smoothie jars and the wide mout jar....it's intimidating like the one pot....
We're sorry to hear you're experiencing an issue with the lid, Nadia. To assist you with this further, please reach out to our phone support (800-365-0135) or chat team (spr.ly/6058PfVuu, click the green chat button in bottom right corner). We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET. When you reach out, ensure you have your unit with you.
Hi, Deya! We're sorry to hear you've been injured by the blade. Please send us a private message with your model number on social media of your choice, so we can look into this for you. Facebook: spr.ly/6055p3v8x Twitter: spr.ly/6057p3vDJ Instagram: spr.ly/6058p3vDK
Plastic comes off in my smoothie from thevplastic on the blade i would l would like to get an answer i am afraid to use the Ninja anymore as i will get sick and i am getting some symptoms and dont know if that is the cause.Please acknowledge my notice
We're sorry to hear you're having trouble with your Ninja. We'd like to look into this further. Please send us a private message with more details. To access the private messages, go to the top of our Facebook page, spr.ly/6188zEen4, to see the Message button. Click Message to view our previous private messages.
Thank you for reaching out, Virginia! We'd like to let you know that the lid of our units are not interchangeable, since they may differ in shape and form, but you can find more parts for your unit here: www.ninjakitchen.com/parts-and-accessories/model-number/
Greetings! We are sorry to hear that your blade is not spinning. To aid you regarding this, please contact us via Facebook at spr.ly/6052RXw2s, Twitter at spr.ly/6056RXw2a, or Instagram at spr.ly/6058RXw2I.
Hello, Rocky! Thank you for your feedback regarding the assembly of the Ninja Blender DUO with Auto-IQ. We will forward your feedback to the correct team for future products.
Does it matter how you put the blade in the blender. I made a smoother. It did not grind up everything. I repeat it over so many times but there were some hard seeds at the bottom. I notice the only buttons that I have are smoothies low and high. she did not explained how to adjust the blades. Is there a hot line to call because I am thinking taking this back
We're sorry for to hear this is happening, Hunter. We'd like to look into this further. Please reach out to our Customer Care at 1-866-826-6941 Mon - Fri 9am - 9pm ET | Sat. 9am - 6pm ET or you can go to spr.ly/6055z6ibW, and then click the green Chat button in the bottom right corner, during business hours.
HI Patience, We'd be pleased to assist you with locating the Nutri Ninja Blender Duo with Auto IQ in Ghana. We kindly advise checking with your local retailers to see if they have them in stock. 👍
Hello, Genevieve. We are sorry to hear that you are having issues with your blender. To assist you regarding this, please contact us via Instagram at spr.ly/6053uXkHX, our Facebook page at spr.ly/6056uXkHw, or our Twitter page at spr.ly/6057uXkHb.
I just bought this blender a week ago and when I used it the second time it’s not working the red power light is blinking and I’ve done everything I could complete bs
Hi Lizbeth, thanks for reaching out! We're deeply sorry to hear the blender is not working properly. Due to the lack of privacy on this platform, we kindly invite you to contact us via email at cservices@sharkninja.com.
We apologize for any inconvenience on this. If you'd like, you can reach out to our phone support (800-365-0135) or chat team (spr.ly/6058zJmr0, click the green chat button in bottom right corner). We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET.
i was so frustrated because i couldn’t click the lid down properly. after half an hour + this video, i finally realised that i just needed to change the way i twisted the base 😭 i guess it has to face a specific way? then the lid properly clicked on and the machine turned on properly lmao
Hello, Xiomara. We are sorry to hear that you were having issues with getting the lid to go on your blender, and we are glad that you finally got it to go on. If you have any other questions or issues, please feel free to let us know.
Unfortunately, after using blender for couple times you will start noticing strange taste like plastic and you will have feeling like food poisoning and indigestion. I noticed that the bottom of blender is leaking so it mixes the melted plastic with the vegetables or anything you mix. I stopped using it after that.
We're sorry to hear this has happened. We'd like to look into this further. Please reach out to us on our Facebook page here spr.ly/6057zpeWX or you can call our Customer Care at 1-800-365-0135 Mon - Fri 9am - 9pm ET | Sat. 9am - 6pm ET or you can go to spr.ly/6058zpeWk, and then click the green Chat button in the bottom right corner, during business hours.
Hi VJ, The stacked blade assembly can be easily removed by turning it counterclockwise by hand. In the event that you are unable to remove it, please reach out to us for further assistance via live chat here: spr.ly/6056MtZCE (click on the black "chat with us" icon) or by phone at 1-800-365-0135.
Hello Joginder. This blender is not sold directly from us anymore. You would need to check with local stores to see if they still have it, and to find the price.
We're sorry to hear that your Ninja is not working. We'd be happy to look into this for you. Please reach out to us at 1-800-365-0135 for further assistance.
I spend one hour trying to figure out how to make it work. Thank you lady for helping.
same 😭 the stupid top thing wasnt going the right way.
Same😅😅
I learned the blades are very sharp the hard way 🙃
Ouch 😭
My parents’ hard wood floor found that out the hard way 😣 Never pour without the top on 😅
same
Same
Literally same, just left a blood trail on the floor
Lmao I spent 20 minutes trying to figure this out thanks
I am having problem
Haha me to
Agree! WAY too complicated.
Glad I wasn’t the only one😭
Thank you for this! I couldn’t figure out how to get it to turn on and blend until you mentioned twisting it and snapping the lid on. Great help!
You're very welcome, Chris! We are very happy to hear that you found our Assembly video helpful!
How good was this blender? And how powerful?
PLZ READ. What no one mentions is it has too many crevices for food to get stuck. From the pitcher handle, the part that turns the blades, the sides of the pitcher base. It is extremely difficult to clean those parts too.
Why make a blender hard to use. Smfh
Lol, what’s so hard about it?
😂😂😂😂😂
... what's so hard about using it 🤣
SO TRUE. I was trying to use this thing, and just because I had it on the wrong side it wouldn't work. 😢
Yeah, waste of money
Thank you so much!!!! I was looking all around for how to use this! Now I finally can make big smoothies!!!
+Abby Wabz Glad to help, Abby! :) Please let us know if we can be of any further assistance. Have a great day!
How good was this blender? How powerful
Thanks Sooooo Much for this video. I was one step away from packing my brand new blender up and sending it back as the power light stayed flashing! I followed these steps exactly and the blender works like a charm. Two thumbs up👍🏽👍🏽
You are welcome Vaughn, we are happy that you found this video so you can get to making lots of delicious recipes with your Ninja®.
Cynthia
life saver am i right
Someone pls help 😞 I did everything the way it is explained and I still just keep getting the flashing red light. It has worked b4.
You have to lock it in
Thank you for this! I couldn’t figure out how to get it to turn on and blend until you mentioned twisting it and snapping the lid on. Great help! (2)
Thank you. I was just getting ready to toss the blender in the garbage until I came across your video. Your video is the gift that keeps on giving after all these years! Thanks!!!
You're welcome, MsLene! We're happy to hear that this video was helpful!
How good was the blender? Is it very poweful?
@@Princetom2 The blender is a very powerful monster! Works great!
with the help of this video i can now used my blender, thank you so much 😊
This blender has given me two mental breakdowns so far.
Hi Sophia, thank you for your message. We're sincerely sorry to hear about the difficulties you have encountered with your unit, and we will certainly help you with this situation. To better assist you, could you please contact us via email, phone or social media (Facebook, Twitter and Instagram)?
@@NinjaKitchenUS omg thank you for your offer and if I have anymore question I will be sure to send you a email!
Great! We will be looking forward to your message, Sophia!
@NinjaKitchenUS How do I grate cheese in it what options do I push to grate on the base?
And if you did all of this and the light won't stop flashing?
Omg thank you!!! I made a smoothie and my parents aren’t home so they don’t know and I couldn’t close the cap 😂
Is the stack blade suppose to feel loose?..I thought it was like a screw on
same bc i don’t want it to come off
yeah it'll feel loose but the lid and gear at the bottom hold it in place
@@1openborder ...thanks.♥️
I have this blender, but updated model, they are very loud, so dont buy if in apart complex or shared walls, abd if you still get it, only use in daytime. Apart from that, its an awesome blender!
Hi. I just got the ninja BN800 and wanted to see if you will ever have available the compatible Slicer Shredder Grater Discs for this model. I did find it at UK website but was not sure if it would be compatible with mine. It would make our life much easier! Thank you so much!!!
Hey there, at this time we don't have a slicer shredder grater, that would be compatible with this model.
I still can’t get it to work. Returning this blender TODAY
We're sorry to hear your blender is not working. We'd like to look into this further. Please send us a private message on our Facebook with your model number, when and where purchased - receipt, 4 digit date code off the metal prongs on the end of the cord that goes into the wall outlet, serial number, your full name, phone number, and email address. To access the private messages, go to the top of our Facebook page, spr.ly/6188zEen4, to see the Message button. Click Message to view our previous private messages.
Does anyone know how to clean the small crevices on the bottom. I constantly get small food particles stuck.
Thank you for the video! It definitely made things easier
Just got mines yesterday and I love it.
We're happy to hear you love your Ninja, Mike. Thanks for sharing!
I just got my Blender exactly the same one showed in the video at Kitchen Stuff Plus in Canada and the blades don't seem to sit properly in the base, so when I try to put the lid on it's almost impossible. The top part of the blade doesn't stay in the middle so I have to manage to align the blades with the lid, it seems wrong. Please advise on what to do.
Thank you, finally got it working! Was about to call my mom
We're very happy to hear you were able to get your model working, Eros180! Thank you for letting us know you found this video helpful!
Omg thank you so much me and the kids were trying to make a smoothie and couldn’t get it to click in right. You are a life saver
DONT SAY OH MY G*D THATS USING GODS NAME IN VAIN
DONT SAY OH MY G*D THATS USING GODS NAME IN VAIN
Wow I almost give up thanks a lot 🙏
Do you know long I was try to put on the blender. And wondered about the flashing red light
Hey there! Did you get the light resolved?
Great Video! You explained the instruction very well!
Thank you for this great feedback!
Where can I own/buy that cool apron?
So how do I close the handle on the lid so it fits in the dishwasher? I can't wash the pitcher while the lid is on, and the lid won't fit in the top shelf with the handle up.
Didn’t even watch the video just read the comments lmao to believe all I had to do was just put the lid a different way
omg same
Can we use dough maker blender in the place of normal blades? Will it work?
Hey, Shazma! The Ninja is only compatible with Ninja accessories.
Does it hurt its inner workings if I turn the blade rotating wheel while it’s off?
Is it nesessary to lubricate ( white grease) this ninja blenders?? Auto IQ
Thanks for the video. If the presenter needs help can she blink twice?
How do you use the smaller size attachment that comes with blender. I have tried but it doesn't work. The base blinks
We're sorry for all the confusion with your Ninja. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
Best blender ever!
We're glad you love it!
Had this for a year and just now trying to figure this out
Thank you for sharing with us, Erica! We hope that you can get great use from the blender.
Me too, couldn't figure it out...😆
Edit: how do you use the other parts...like the smoothie jars and the wide mout jar....it's intimidating like the one pot....
the BEST review!
Thanks for your feedback!
Can you make smoothies using this can instead of the nutribullet like can
Can i use it to blend dry grain?
Hello, TOP. We are sorry for the delay in responding to you. The Ninja Blender Duo with Auto IQ will not be able to blend dry grains.
I did these exact instructions for putting on my lid and it didn’t work! 😍😍
We're sorry to hear you're experiencing an issue with the lid, Nadia. To assist you with this further, please reach out to our phone support (800-365-0135) or chat team (spr.ly/6058PfVuu, click the green chat button in bottom right corner). We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET. When you reach out, ensure you have your unit with you.
Can I make a carrot green apple ginger lime juice or smoothie in my nutri Ninja mega kitchen Auto IQ duo blender
Thank you! This helped a lot.!
Does the stacked blades locked ? This is a liability.. the blades are so sharp. I actually cut my finger..
Hi, Deya! We're sorry to hear you've been injured by the blade. Please send us a private message with your model number on social media of your choice, so we can look into this for you.
Facebook: spr.ly/6055p3v8x
Twitter: spr.ly/6057p3vDJ
Instagram: spr.ly/6058p3vDK
Plastic comes off in my smoothie from thevplastic on the blade i would l would like to get an answer i am afraid to use the Ninja anymore as i will get sick and i am getting some symptoms and dont know if that is the cause.Please acknowledge my notice
We're sorry to hear you're having trouble with your Ninja. We'd like to look into this further. Please send us a private message with more details. To access the private messages, go to the top of our Facebook page, spr.ly/6188zEen4, to see the Message button. Click Message to view our previous private messages.
Is there a universal lid that fits the pitcher?
Thank you for reaching out, Virginia! We'd like to let you know that the lid of our units are not interchangeable, since they may differ in shape and form, but you can find more parts for your unit here:
www.ninjakitchen.com/parts-and-accessories/model-number/
Lol first time attempting Lid fail oh thank God for RUclips Subscribered💪🏼🎉❤
Thanks now I can make a strawberry milkshake
Hii the blades of mine isn’t spinning at all .. I don’t have red flashing lights .. the motor works just not the blade
Greetings! We are sorry to hear that your blade is not spinning. To aid you regarding this, please contact us via Facebook at spr.ly/6052RXw2s, Twitter at spr.ly/6056RXw2a, or Instagram at spr.ly/6058RXw2I.
You know it’s complicated when we’re all looking up how to use a blender 😢
Hello, Rocky! Thank you for your feedback regarding the assembly of the Ninja Blender DUO with Auto-IQ. We will forward your feedback to the correct team for future products.
@@NinjaKitchenUSthere’s something wrong my blender cap handle wont click in
Hi there! Please feel free to call us at 1-800-365-0135 to help you further.
Does it matter how you put the blade in the blender. I made a smoother. It did not grind up everything. I repeat it over so many times but there were some hard seeds at the bottom. I notice the only buttons that I have are smoothies low and high. she did not explained how to adjust the blades. Is there a hot line to call because I am thinking taking this back
Hey Google how many different kinds and ninja blenders can you show me
My lid doesn’t click and the big plastic piece is keeping it from latching
We're sorry for to hear this is happening, Hunter. We'd like to look into this further. Please reach out to our Customer Care at 1-866-826-6941 Mon - Fri 9am - 9pm ET | Sat. 9am - 6pm ET or you can go to spr.ly/6055z6ibW, and then click the green Chat button in the bottom right corner, during business hours.
My lid won’t close, the lid don’t click. I’m afraid push harder
Jesus we need a degree in engineering to assemble this thing 😅
What I don't like is that the handle only goes down when the lid is on the blender that's my only issue
We appreciate your feedback. We'll be sure to forward this to our team for future products.
Dear all we had bought the ninja blinder system for the first use secound round the lid did not lock as it should be fitted in. And is not working now
My lid won't close????
+SelenaStoleMe Hi Selena, can we still be of assistance?
oh no its ok i got it to work
Pls where can I get one to buy in Ghana
HI Patience, We'd be pleased to assist you with locating the Nutri Ninja Blender Duo with Auto IQ in Ghana. We kindly advise checking with your local retailers to see if they have them in stock. 👍
Why the flashing red light ?
Hello Carlos, we are glad to assist you. Please know that, the flashing red light happens when the pitcher is not well assembled to the motor base.
Why doesn't the ULTRA BLEND BUTTON WORK? I GET AN ERROR CODE
Are you a droid? They really impress me nowadays
Thank you so much. I was stuck
We're happy to hear this video helped, Ojikutu! 😀
Thanks this was super confusing to figure out
There’s this black thing covering mine and I can’t get it to click
Hello, Genevieve. We are sorry to hear that you are having issues with your blender. To assist you regarding this, please contact us via Instagram at spr.ly/6053uXkHX, our Facebook page at spr.ly/6056uXkHw, or our Twitter page at spr.ly/6057uXkHb.
I just bought this blender a week ago and when I used it the second time it’s not working the red power light is blinking and I’ve done everything I could complete bs
Hi Lizbeth, thanks for reaching out! We're deeply sorry to hear the blender is not working properly. Due to the lack of privacy on this platform, we kindly invite you to contact us via email at cservices@sharkninja.com.
@@NinjaKitchenUS I still haven’t been able to contact anyone.
We apologize for any inconvenience on this. If you'd like, you can reach out to our phone support (800-365-0135) or chat team (spr.ly/6058zJmr0, click the green chat button in bottom right corner). We're available Mon.-Fri. 9 a.m.- 9 p.m. ET, Sat. 9 a.m.-6 p.m. ET.
Anybody know if the blade locks into place or anything? I can just slide mine right off
Thank you for your question! The blade does not lock into place. Once the lid is locked onto the pitcher, the blade will be stabilized.
I was about to give up but thank you
How can I get this in Nigeria?
Hi Victoria! We do not ship nor sell directly to Nigeria. To aid you regarding this please email us at internationalmarketsupport@sharkninja.com.
How do U take it off
i was so frustrated because i couldn’t click the lid down properly. after half an hour + this video, i finally realised that i just needed to change the way i twisted the base 😭 i guess it has to face a specific way? then the lid properly clicked on and the machine turned on properly lmao
Hello, Xiomara. We are sorry to hear that you were having issues with getting the lid to go on your blender, and we are glad that you finally got it to go on. If you have any other questions or issues, please feel free to let us know.
Why the hell can't i take the lid off am I stoopid is it broken or is this just silly hahah
If you need further assistance, feel free to reach us via private message on Facebook, Twitter or Instagram to take a closer look, Jackson.
Thank you for this!
Thanks my mum didnt know how to use it lol
She's not the only one in the world....
Unfortunately, after using blender for couple times you will start noticing strange taste like plastic and you will have feeling like food poisoning and indigestion. I noticed that the bottom of blender is leaking so it mixes the melted plastic with the vegetables or anything you mix. I stopped using it after that.
We're sorry to hear this has happened. We'd like to look into this further. Please reach out to us on our Facebook page here spr.ly/6057zpeWX or you can call our Customer Care at 1-800-365-0135 Mon - Fri 9am - 9pm ET | Sat. 9am - 6pm ET or you can go to spr.ly/6058zpeWk, and then click the green Chat button in the bottom right corner, during business hours.
Had to look this up just to use a damn blender. My girlfriend buys too much xpensive stuff
Thank you lady. That works.
"Why so serious?" 🤣🤣
so helpful thank you !
What if the blade will not come out after assembled? Thanks.
Hi VJ, The stacked blade assembly can be easily removed by turning it counterclockwise by hand. In the event that you are unable to remove it, please reach out to us for further assistance via live chat here: spr.ly/6056MtZCE (click on the black "chat with us" icon) or by phone at 1-800-365-0135.
I can't use it.because it's not working
God Loves You Remember That
Thanks so much 👍❤️
You're welcome, Pecas! We're happy this video was helpful! 😀
Thank You!I It worked!!
Thank you for the video
You're welcome! We're happy the video was helpful.
Its price please
Hello Joginder. This blender is not sold directly from us anymore. You would need to check with local stores to see if they still have it, and to find the price.
I'm trying to figure it out at my son's house. I never want one of these. Too many steps that are unnecessary for a blender.
Hi there. We're sorry to hear you're having trouble with your Ninja Blender. If there's anything we can do to help, please let us know.
Thank you sooo much ❤️
Thank you❤
❤❤❤❤good 😮😮😮😮😮
Nice video thanks
Thanks I appreciate it
Thank you 😊
thanks guys
Thank you!
☺️
Thank you so much
THANK YOU
nah why dis shi make us all go to youtube🤣
When it's working...
We're sorry to hear that your Ninja is not working. We'd be happy to look into this for you. Please reach out to us at 1-800-365-0135 for further assistance.