Supervisor escalation (supcall scenario)

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  • Опубликовано: 1 дек 2024

Комментарии • 29

  • @gabrielrosariobeato8770
    @gabrielrosariobeato8770 Год назад +10

    Honestly I gotta say that your videos are rather outstabdings, when whoever is able to polish up her english knowledge snappy and easyly from my end.
    Don't give up Josua and keep on uploading new content, I really apreciate the work that u carry out every single time, u've taught us too many times that don't give up no matter the circuntances
    Keep it up, go ahead, carry on, let's put the rubber to the road, let hit the ground running and make the dreams come true.

    • @HipronarySchool
      @HipronarySchool  Год назад

      I appreciate every single word in your comment Gabriel 🤗
      Thanks for dropping such thoughtful comment

    • @gabrielrosariobeato8770
      @gabrielrosariobeato8770 Год назад

      U're welcome and thanks for even reply me and also for sending out futher content

  • @kyle_5039
    @kyle_5039 Год назад +7

    I really appreciate these videos, they help to acquire more vocabulary and also to practice.

    • @HipronarySchool
      @HipronarySchool  Год назад

      That's fantastic Kyle, that's our main goal here 😊

  • @andresriveramaldonado8240
    @andresriveramaldonado8240 Год назад +3

    This is pure gold. Thanks to your videos today I was hired by an American company here in México. God bless you.

    • @HipronarySchool
      @HipronarySchool  Год назад

      Andres that's good news, Ema and I always get more than happy to read this kind of stories out there, because that was our main goal all along.
      We wish you the best, and thanks a million for being part of this channel.

  • @reflexionyfitness8211
    @reflexionyfitness8211 Год назад +6

    Please post calls every day!!! I we learn a lot, I appreciate it

  • @isaacpalacios8921
    @isaacpalacios8921 Год назад

    Such a great video! Both the rep and the supervisor sound professional

  • @KelvinShowTV_
    @KelvinShowTV_ Год назад +1

    Excellent!! You’re the best!!! I believe with all that knowledge that you have, you’re a supervisor or a manager already !!!! Good work sharing your knowledge!!!

    • @HipronarySchool
      @HipronarySchool  Год назад

      Thanks for dropping a comment Kelvin 🤗
      In fact we are.

  • @ernestceron810
    @ernestceron810 Год назад

    I love this channel! Joshua and Emmanuel are the best Worldwide!

    • @HipronarySchool
      @HipronarySchool  Год назад

      🤗 I can't tell you enough how much Ema and I love this comment

  • @arvinsenglishph2293
    @arvinsenglishph2293 Год назад

    This is indeed helpful ty for bring us hacks to thrive in bpo

  • @victorvargas8504
    @victorvargas8504 Год назад +1

    amazing work guys 👍👍👍

  • @reptar8995
    @reptar8995 Год назад +1

    Loved it.

  • @rizkan.amalia8597
    @rizkan.amalia8597 5 месяцев назад

    I really wanna ask something, i'm in intrview as call centr tier 2 or L2.
    if customer do a refund and the agent told them than it takes 5-7 days process but the amount havent be in their account after 7 days. What should we do?

  • @mostafarafat9445
    @mostafarafat9445 Год назад

    Good job I started training time for new company that's why I,m gonna start receiving calls plus it's Frist time for me in a call center advise me please

  • @johnofgod2144
    @johnofgod2144 Год назад

    Hola chicos, una pregunta, que pasó con su grupo d WhatsApp?

    • @HipronarySchool
      @HipronarySchool  Год назад +1

      Hola John nos hackearon el grupo y bueno todo el mundo se salio por un man que se hacía pasar por Ema

    • @johnofgod2144
      @johnofgod2144 Год назад

      @@HipronarySchool q mal la verdd :( 😞 y cuándo empezó era un muy buen grupo la verdd.. aprendí y anoté muchas cosas.

    • @johnofgod2144
      @johnofgod2144 Год назад

      @@HipronarySchool yo tambn me tuve q salir del grupo xk ya estaban compartiendo cosas obscenas.

  • @arielgg8152
    @arielgg8152 Год назад +2

    GREAT VIDEO
    What about a video talking with a chinese or someone who doesnt know how to speak english clearly

    • @HipronarySchool
      @HipronarySchool  Год назад

      Actually we have several videos about that specific topic. That's always an interesting topic

  • @jacksanfiel1999
    @jacksanfiel1999 Год назад

    Hey joshua , where's emmanuel ???????

    • @HipronarySchool
      @HipronarySchool  Год назад

      He's working hard, but he's still around, today we're going to host a meeting together.