Thanks for the "several days later". My wife was wondering why this took me so long with a wall-mount. The special tool didn't work, but the principle of it told me what to do. I took the philips screw that originally was mounted in the cartridge and screwed it back in all the way, then pulled it with pliers. FINALLY came out.
fastest way to remove old cartridges is a hot air gun, I use a blow torch for 5-10 seconds , then a lil wiggle pull with vice grips and bam !! slides out fast keep a lil spray bottle to spray and cool afterwards
Thanks for the video bud!!! I’m ordering the tool now and thanks for cartridge info to the guy above as well, saved me migraine, I’ll take the headache.
fastest way to remove old cartridges is a hot air gun, I use a blow torch for 5-10 seconds , then a lil wiggle pull with vice grips and bam !! slides out fast keep a lil spray bottle to spray and cool afterwards
Yeah I got one just like it tysm for posting, unraveled the mystery for me! parts was clean and serviceable, just needed new O-ring. My escutcheons so frozen to pipe after 24 years they won't come off, I saw another post where some desperado sawed em off with a dremel cutter, lol.
Thank you! Thank you! Thank you for your wonderful video! In my case, I have a 24 year old installation but it took only an hour to replace the hot water cartridge. I cheated by using a little bit of WD40 to make it possible to twist and pull the old cartridge out (we don't really use the tub and definitely not drinking from it). My faucet looks exactly like yours and the cartridge number is 1248B and the Moen tool model number is #14272 like everyone pointed out.
Thank you for video Sir got the same Moen Roman tub faucet. Mine just started leaking we’re been here 10 yrs when we first bought new. Word of advice homeowners don’t wait 20 years to change faucets cartridge do it every 6 years that way it doesn’t get hard to get it out like in the video
Super helpful video, thanks! Having the exact same issue as you and came to the conclusion I probably need to replace cartridge on our tub. Would you mind sharing the model # of the faucet and cartridge # you ended up buying? I have the exact same trim as you, but it looks like Moen has discontinued it because I can't find it anywhere on their site to figure out what replacement parts I need
Pretty sure my model name is Monticello and the cartridge number was 1248 also call Moen they were very helpful with me and you can text them pictures of your situation
I had to take a hacksaw blade and slowly cut into the plastic nut on opposite sides. I had to be very careful so that I wouldn’t cut into the metal threads that the nut screws into.
I'm in the same situation you have. Coming close to 20 years since my tub was installed. The only difference between our tubs is that my taps/spout have a few polished brass accents. I now see why I'm stumped with changing out the cold water side cartridge. I don't have the retaining nut removal tool. I'm not looking forward to tackling this change out now. Wish me luck....
@@MegaHowtoMan Greetings again. I called Moen Canada and they sent me a removal tool free of charge. Removing the cartridge was uneventful but installing the replacement was a little frustrating. I did eventually get it back together........ Your post did help alot. 👍👍
Good video. I had a challenge in that the new retainer nuts had about a 0.01" larger OD than the old ones. Fortunately, I was able to reuse the old nuts. The new ones were the black parts shown in the video.
Exactly what I need for fixing my hot tub Moen roman faucet. What size of hacksaw blade did you use to cut the plastic retaining nut? It is such tiny space. Mine is also over 20 years, can not get it out. Thanks
fastest way to remove old cartridges is a hot air gun, I use a blow torch for 5-10 seconds , then a lil wiggle pull with vice grips and bam !! slides out fast keep a lil spray bottle to spray and cool afterwards
lol. i have the same setup and im in Arizona too. i am changing the whole faucet because the plastic that holds the handle inside broke on both of them.
Hi! Thanks a lot for the video! It helped me a lot. I could take out all of the parts except the cartridge. How did you pull out? Did you just pull it straight up with a vise grips? I think that is the most important part you didn't show in this video.
I have the same system as you. I confronted with the same problem as you, regarding the plastic retainer. While removing the plastic retainer with the tool, it was destroyed. You said that you had to cut the plastic retainer out, but you didn’t show how to cut it out? Did you use cutter knife?
I’m the original owner of a 22 year old home with that exact same moen Roman faucet. My situation is that I need to replace the entire faucet. I was told the new faucet may not be compatible, requiring the breaking of the tile and going at it from underneath. I’m probably not explaining it exactly but could you do a tutorial on complete replacement of the faucet?
I got to the point of using the tool to remove the retaining nut and it came out about 20 or so turns then it stopped. I sprayed some CLR foam spray into it and that helped a little but at this point the nut is gnarled to the point that it's stuck where it is. How did you end up cutting the retaining nut?
What did you use to cut that piece. I drilled holes in the "wrench" to get more torque, the wrench wore down the notches wheh the piece was less than a quarter inch from coming out at the top😢
I did all those steps and got the tools but when I turn my water back on even just a bit of pressure the cart push up and so do the retainers any help??
I am also a staff member of an Amazon store that sells products such as hot tub thermostats. I wanted to inquire if you would be interested in testing our product.
This little ruclips.net/user/postUgkxVoi3B4CB6Oygq1-vo4OTL1M_M5JkrXif tub works perfect in our 6 x 6 shower and is easy to get in and out. Also easy to drain.
@@EveryBladeOfGrass1 this has been a real nightmare of a job snd I’m not a plumber, but my wife gave me the idea to use an exacto knife. I used that to cut away the nut by placing it on the nut and using a hammer to push the blade down thru the plastic.
Do you have the part number or kit number for that. I have the same issue I have to fix. I know this is 3 years old, so I do apologize. Or the model name and number for the faucet so I can look it up on my own
The cartridge is a 1248. I think Lowe’s will have them in stock I know they used to. You can call Moen they may send you out one for free. I don’t remember the model name of my faucet. Good luck
@@EveryBladeOfGrass1 I did end up getting that one , 1248 . Hard to find but ordered it . I had to give a huge push to get it in . Not exactly but it worked . The 1224 is too small so I’m thinking the in between is not made anymore ? Idn anyone else have a size that is in between these
You’re probably going to have to call Moen. I found their customer service very helpful you can text them pictures of your faucet while on the phone with them, good luck
My wife banged the handle the wrong way with her knee and now it turns too far back and water drips out. I’m trying to see how much of a headache this repair is going to be. It looks pretty bad…
Nov 14/23, wow thank you for this, so helpful. I called Moen and they sent me new cartridges and handles all for free and my tub is 18 years old.
Hey, that’s great. Good luck on your repair. I’ve had pretty good luck with Moen’s customer service.
Thanks for the "several days later". My wife was wondering why this took me so long with a wall-mount.
The special tool didn't work, but the principle of it told me what to do. I took the philips screw that originally was mounted in the cartridge and screwed it back in all the way, then pulled it with pliers. FINALLY came out.
Congrats on your repair and doing it yourself !!
fastest way to remove old cartridges is a hot air gun, I use a blow torch for 5-10 seconds , then a lil wiggle pull with vice grips and bam !! slides out fast keep a lil spray bottle to spray and cool afterwards
Thanks for the video bud!!! I’m ordering the tool now and thanks for cartridge info to the guy above as well, saved me migraine, I’ll take the headache.
fastest way to remove old cartridges is a hot air gun, I use a blow torch for 5-10 seconds , then a lil wiggle pull with vice grips and bam !! slides out fast keep a lil spray bottle to spray and cool afterwards
We'll we see why Moen discontinued this design. Buy it for looks, buy it to rip your heart out.
Yeah I got one just like it tysm for posting, unraveled the mystery for me! parts was clean and serviceable, just needed new O-ring. My escutcheons so frozen to pipe after 24 years they won't come off, I saw another post where some desperado sawed em off with a dremel cutter, lol.
These older ones can be a bear sometimes congrats on your repair
Thank you! Thank you! Thank you for your wonderful video! In my case, I have a 24 year old installation but it took only an hour to replace the hot water cartridge. I cheated by using a little bit of WD40 to make it possible to twist and pull the old cartridge out (we don't really use the tub and definitely not drinking from it). My faucet looks exactly like yours and the cartridge number is 1248B and the Moen tool model number is #14272 like everyone pointed out.
I’m glad it was of some use for you. Great job on doing it yourself!
You left out the most important part , pulling the cartridge .
Sticky cartridges are really tuff to get out .
Thought it was just me... Somewhere I missed both the removal and install of the cartridge i.e. the whole purpose of the repair.
Exactly... lol. I'm realizing I didn't get my cartridge out. Going to Lowe's or HD now. lol
Thank you for video Sir got the same Moen Roman tub faucet. Mine just started leaking we’re been here 10 yrs when we first bought new. Word of advice homeowners don’t wait 20 years to change faucets cartridge do it every 6 years that way it doesn’t get hard to get it out like in the video
Lol true
Super helpful video, thanks! Having the exact same issue as you and came to the conclusion I probably need to replace cartridge on our tub. Would you mind sharing the model # of the faucet and cartridge # you ended up buying? I have the exact same trim as you, but it looks like Moen has discontinued it because I can't find it anywhere on their site to figure out what replacement parts I need
Pretty sure my model name is Monticello and the cartridge number was 1248 also call Moen they were very helpful with me and you can text them pictures of your situation
Thanks for sharing your video. Please advise how you "cut" out the plastic retaining nut that holds the cartridge in place.
I had to take a hacksaw blade and slowly cut into the plastic nut on opposite sides. I had to be very careful so that I wouldn’t cut into the metal threads that the nut screws into.
@@EveryBladeOfGrass1 Thank you!!!
I'm in the same situation you have. Coming close to 20 years since my tub was installed. The only difference between our tubs is that my taps/spout have a few polished brass accents. I now see why I'm stumped with changing out the cold water side cartridge. I don't have the retaining nut removal tool. I'm not looking forward to tackling this change out now. Wish me luck....
Good luck don’t give up! Lol you’ll get it done!
How did it you get it out?
@@MegaHowtoMan Greetings again. I called Moen Canada and they sent me a removal tool free of charge. Removing the cartridge was uneventful but installing the replacement was a little frustrating. I did eventually get it back together........ Your post did help alot. 👍👍
Good video. I had a challenge in that the new retainer nuts had about a 0.01" larger OD than the old ones. Fortunately, I was able to reuse the old nuts. The new ones were the black parts shown in the video.
Glad you were able to reuse the old ones!!
Exactly what I need for fixing my hot tub Moen roman faucet. What size of hacksaw blade did you use to cut the plastic retaining nut? It is such tiny space. Mine is also over 20 years, can not get it out. Thanks
If you can’t get a hacksaw blade try using some CLR or vinegar down the hole to dissolve the minerals it may come out easier
fastest way to remove old cartridges is a hot air gun, I use a blow torch for 5-10 seconds , then a lil wiggle pull with vice grips and bam !! slides out fast keep a lil spray bottle to spray and cool afterwards
I like how Moen doesn't seem to label their faucets with any sort of markings
lol keeps you on your toes
I used Google Lens to take a picture of mine, and then I was able to figure it out from the similar pictures offered up!
Found your answer. Thank you!!
lol. i have the same setup and im in Arizona too. i am changing the whole faucet because the plastic that holds the handle inside broke on both of them.
Good luck on your repair
Thank you so much video helped
Glad it helped!!
You never showed taking the cartridge out or putting it in!
How do you take the old cartridge out?
How did you cut retaining collar out without damaging the threads?
Great video. For the "several days later", how did you turn the water off to your tub without impacting the rest of the house?
I wasn’t able to do that as there are no shut off valves for the tub unlike the sinks.
Hi! Thanks a lot for the video! It helped me a lot. I could take out all of the parts except the cartridge. How did you pull out? Did you just pull it straight up with a vise grips? I think that is the most important part you didn't show in this video.
I think I used vise grips
Could not fit vice grip pliers in my hole… needlenose did not work… coment below suggested using a deck screw and that worked great for me.
I have the same system as you. I confronted with the same problem as you, regarding the plastic retainer. While removing the plastic retainer with the tool, it was destroyed. You said that you had to cut the plastic retainer out, but you didn’t show how to cut it out? Did you use cutter knife?
I used a small hacksaw blade and carefully cut just the plastic so as not to damage the copper pipe, just go slow
Can you post what type of small hacksaw blade you used?@@EveryBladeOfGrass1
Awesome video! Definitely perfect timing as I need to replace mine. What size cartridge is this? Lowe's has a 1224 and a 1248.
Mine was the 1248
@@EveryBladeOfGrass1 Greatly appreciated!
I’m the original owner of a 22 year old home with that exact same moen Roman faucet. My situation is that I need to replace the entire faucet. I was told the new faucet may not be compatible, requiring the breaking of the tile and going at it from underneath. I’m probably not explaining it exactly but could you do a tutorial on complete replacement of the faucet?
I would if I knew how but that may be beyond my skill set you may need to call in a pro for that
The part we needed you didn’t show
I have the exact same issue, how did you cut out the plastic cartridge retainer? (The small threaded piece)
I used a small hacksaw blade to carefully cut the plastic but you have to be careful not to damage the copper threads of the pipe
@@EveryBladeOfGrass1 thank you
I got to the point of using the tool to remove the retaining nut and it came out about 20 or so turns then it stopped. I sprayed some CLR foam spray into it and that helped a little but at this point the nut is gnarled to the point that it's stuck where it is. How did you end up cutting the retaining nut?
i took a small hacksaw blade and slowly cut the plastic enough on opposite sides to be able to twist and pull it out
Where did you find the replacement part for the retaining nut that goes above the cartridge?
I called Moen and they sent it out to me
How did you loosen the decorative pieces?
You just twist them counter clockwise
I just put a long deck screw into the top of the valve and pulled it with a claw hammer.
Super helpful tip. This worked for me too. Thanks Dale!
What did you use to cut that piece. I drilled holes in the "wrench" to get more torque, the wrench wore down the notches wheh the piece was less than a quarter inch from coming out at the top😢
I had to use a small hacksaw blade
I did all those steps and got the tools but when I turn my water back on even just a bit of pressure the cart push up and so do the retainers any help??
Boy I don’t know maybe the cartridge is not fully seated if that is the case the retainer won’t fully seat either ???? Hope this helps
What type of cartridge is in that Roman Tub Faucet? Is that 1248? 1225?... thank you.
Mine was a 1248
That was impressive!!!
thanks glad you liked it
Thanks for sharing this informative video!
I am also a staff member of an Amazon store that sells products such as hot tub thermostats. I wanted to inquire if you would be interested in testing our product.
Thanks!!
@@EveryBladeOfGrass1 Are you interested in reviewing a hot tub thermostat?
Important:: Always replace the collars anytime you replace the cartridge.
Do you know how I can take out that retainer plastic nut out if the part where the tool goes does not work?
I had to cut mine out with a small hacksaw blade
This little ruclips.net/user/postUgkxVoi3B4CB6Oygq1-vo4OTL1M_M5JkrXif tub works perfect in our 6 x 6 shower and is easy to get in and out. Also easy to drain.
I have this style bathtub. My cold water stopped flow. How can I fix?
Probably you will have to replace the cartridge, good luck!
So the new one should be open meaning you can see the open hole and facing the faucet . the hot one I put in but was closing water the opposite way
Where I can buy the plastic steam extender my jacuzzi broke that part
I think your best bet would be to call Moen they are super helpful
Amazon
How do you tighten the handles when they’re loose? I have the same one
They should just screw down if it’s the handle part you may need to tighten the screw inside
Hi.. I would like to add a sprayer attachment to this faucet.. Do you know what is the best way to do that? Thanks! @everybladeofgrass
That may be a challenging job. You may have to access the pipes to tie into those lines??? But I don’t know for sure what needs to be done. Good luck
How did you cut the retaining plastic piece?
I used a small hacksaw blade
@@EveryBladeOfGrass1 this has been a real nightmare of a job snd I’m not a plumber, but my wife gave me the idea to use an exacto knife. I used that to cut away the nut by placing it on the nut and using a hammer to push the blade down thru the plastic.
@@littlebuckey I know it can be a frustrating job. Hope it gets easier going forward
Is the cartridge Moen 1224 or 1248? Thank you
Mine was 1248
How did you get cartridge out
Used vise grips
Do you have the part number or kit number for that. I have the same issue I have to fix. I know this is 3 years old, so I do apologize. Or the model name and number for the faucet so I can look it up on my own
The cartridge is a 1248. I think Lowe’s will have them in stock I know they used to. You can call Moen they may send you out one for free. I don’t remember the model name of my faucet. Good luck
Is it a 1224 or 1248 you mentioned them both
For mine it was a 1248
What size cartridge did you use
I think it was a 1248 for my style of faucet
@@EveryBladeOfGrass1 I did end up getting that one , 1248 . Hard to find but ordered it . I had to give a huge push to get it in . Not exactly but it worked . The 1224 is too small so I’m thinking the in between is not made anymore ? Idn anyone else have a size that is in between these
What is part number for the cartridge??
1224
how do i find the model number for my roman tub two handle faucet?
You’re probably going to have to call Moen. I found their customer service very helpful you can text them pictures of your faucet while on the phone with them, good luck
My wife banged the handle the wrong way with her knee and now it turns too far back and water drips out. I’m trying to see how much of a headache this repair is going to be. It looks pretty bad…
It may be that the cartridge has twisted inside, hopefully you’ll be able to twist it back, good luck
what model is your faucet?
I think it is called Montecello or something like that
Do you know the name of that handle and the insides of it do you know the part number by any chance
I don’t but try calling Moen customer service they were very helpful and friendly
The replacement cartridge is 1248B.
If you turn your channel locks around they’d work better ;)
Next time lol
U don’t even show how you pulled the cartridge out 🤦♂️
Moen Tool Part # 14272