Zoho Desk Training Masterclass | Full Tutorial

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0:00 Intro
1:06 Zoho Desk Explanation
03:27 Zoho Desk Demonstration
16:10 Zoho Desk Setup
33:14 Zoho Desk Basic Training
1:02:33 Zoho Desk Automation
1:40:25 Zoho Desk Reporting

[@MoeAbdrabou]

Big thanks for such an amazing explanation. Please keep up the good work.

[@drewbrockbank]

You are welcome! Glad you found it helpful.

[@JaxGamerSon]

Nice video. Do you know why our Knowledgebase would not be populating our articles when we are viewing a ticket? "No Knowledge Base found"

[@ZafarTahir-sb8hv]

Thank you for creating such an easy-to-follow tutorial. It couldn't be explained in a simpler or more accessible way.

[@drewbrockbank]

Thanks Zahir!!

[@renaud_gagne]

keep those coming man

[@drewbrockbank]

Will do. 🫡

[@surajsinha9471]

I love your video

[@drewbrockbank]

TY!! Glad you liked it.

[@ShoaibAli-qh1ue]

when an agent submits a ticket how can they see their own ticket? basically I want to use this for cross departmental use. Accounting sending tickets to Sales team... which accounting team can not see