ASUS denied warranty and here is why

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  • Опубликовано: 3 янв 2025

Комментарии • 251

  • @ScottGrammer
    @ScottGrammer 3 дня назад +175

    I'm an old fart who services vintage audio gear. Years ago, I did SMD repair on DVD players (back when a DVD player cost $500), but I can no longer see or control my hands well enough to do that. I love watching your videos. Happy New Year.

    • @MoesFingers
      @MoesFingers 3 дня назад +14

      May God grant you guidance, patience, and ease.

  • @joaomiguelxs
    @joaomiguelxs 3 дня назад +224

    Hello, Tony. Its me, the internets. May 2025 be filled with reparable ripped pads and broken solder joints!!! Have a blessed 2025 and a steady stream of crazy expensive 5090s on your bench. Very nice video editing btw.

    • @northwestrepair
      @northwestrepair  3 дня назад +36

      Thank you very much.

    • @ksenchy
      @ksenchy 3 дня назад +26

      If it's true that 5090 is a 600W card with only one connector, I'm sure his desk will be full of 5090 cards with melted connectors 😂

    • @Lightwish4K
      @Lightwish4K 3 дня назад +3

      @@ksenchy Hahaha yeah thats so crazy that 4090 melted like butter in sunshine and now (according to leaks) the card will be a 600W? Thats beyond crazy !

    • @JamesTK
      @JamesTK 3 дня назад

      @@Lightwish4K they redesigned the connector and plug after the meltings so hopefully we won’t have a repeat unless people use original cables…

    • @WayneWatson1
      @WayneWatson1 3 дня назад

      No, you are you, not the internet.

  • @george8920
    @george8920 2 дня назад +17

    I love your Videos
    I was previously a big fan of Northridge fix but that seems like a money making enterprise.
    You on the other hand seem to enjoy what you do and also you go the extra mile to get things working.
    Nothing better to see a real expert that enjoys his Job

    • @VndNvwYvvSvv
      @VndNvwYvvSvv 8 часов назад

      Yeah, that other guy is a liar, a cheat, and so arrogant

  • @mohammedaghz1518
    @mohammedaghz1518 3 дня назад +30

    Starting the new year with a successful repair 🎉

  • @rdh2059
    @rdh2059 3 дня назад +18

    You have developed some pretty incredible skills over the years! keep on doing the great work you do!

    • @bkaczy
      @bkaczy 2 дня назад +5

      Tony reballs cpu and memory during naps with eyes closed ;-)

    • @despairdx
      @despairdx 2 дня назад +2

      @@bkaczythats fax
      Hes done it thousands of times, brother can do it on autopilot half awake and half asleep

  • @auntiepha8343
    @auntiepha8343 3 дня назад +20

    Happy New Year! The PC community appreciates you Northwest Repair! 🏆

  • @lemagreengreen
    @lemagreengreen 3 дня назад +23

    Happy new year Tony, great fix as usual

  • @madaknevarski6478
    @madaknevarski6478 3 дня назад +39

    i love that moment when the solder balls melt into place.

  • @fowlizm9065
    @fowlizm9065 2 дня назад +6

    great to see old video style coming back, high(er) effort per video to edit but i love it

  • @MrShadow1617
    @MrShadow1617 День назад +3

    Yeah, glad you could get the card working again with simply reballing the memory chips. However, I noticed that the PCB itself was bent quite a lot, most likely due to being installed horizontally with no bracing for a long time. And since that card also has a massive and very heavy heatsink, its no wonder the pads got ripped from the chip right in line with the crack on the pcb.

    • @romangruber6685
      @romangruber6685 День назад +1

      An installation error.
      The cards are only tested in the usual mounting position.

  • @IceCreamePudding
    @IceCreamePudding 3 дня назад +46

    Thumps up for that zoom in.

    • @SuperFlawless2010
      @SuperFlawless2010 3 дня назад +6

      Ah I see you're a man of culture as well!

    • @northwestrepair
      @northwestrepair  3 дня назад +5

      At first i thought you were referring to the solder balls close ups but then 😂

    • @SuperFlawless2010
      @SuperFlawless2010 3 дня назад +3

      @@northwestrepair btw, what about that crack in PCB? Isnt that gonna be a problem at some point?

    • @viperpit-k5j
      @viperpit-k5j 2 дня назад

      Ikr I was like whoa

  • @technolucas3720
    @technolucas3720 2 дня назад +1

    You're my "don't miss" RUclips channel.....keep up the good work sir!

  • @Lazyman1975
    @Lazyman1975 2 дня назад +1

    Happy new year. I've probably been watching your videos for a year. Up to this day they still are ASMR to me. You're very smart man and I absolutely love your videos.

  • @natilevi5215
    @natilevi5215 2 дня назад +3

    I have no idea why, but I enjoy watching you work.

  • @The_Noticer.
    @The_Noticer. 2 дня назад +66

    Glad to see ASUS is still lying and denying RMA's over CID, someone send this to Steve...

    • @niklasniklasniklas1
      @niklasniklasniklas1 2 дня назад +15

      Tbh, if i were ASUS and a cracked card came into the shop, i wouldn’t accept RMA either.

    • @The_Noticer.
      @The_Noticer. 2 дня назад +4

      @@niklasniklasniklas1 But it wasn't the cracked PCB, they didn't even look.

    • @niklasniklasniklas1
      @niklasniklasniklas1 2 дня назад +7

      @@The_Noticer.what do you mean? Tony litterally says so in the first 10-20 seconds. Are we watching the same video? 😂

    • @niklasniklasniklas1
      @niklasniklasniklas1 2 дня назад +1

      @@The_Noticer. never done a RMA request myself, but i assume when sending in for RMA you get photo documentation of damages when they deny RMA.

    • @Dracossaint
      @Dracossaint 2 дня назад +4

      A cracked pci finger i dont feel is unreasonable to deny rma without checking.

  • @djmaury
    @djmaury 2 дня назад

    Without much to say. You are incredible, The editing and music are very well done, Your work is impeccable.

  • @coladict
    @coladict 3 дня назад +15

    ASUS got in hot water earlier in the year for illegally denying GamersNexus an RMA over microscopic cosmetic damage.

    • @despairdx
      @despairdx 2 дня назад +1

      Just watched his 2024 fails video before watching nw video and found your comment 💀 such a rare case

    • @henrytoler5023
      @henrytoler5023 2 дня назад

      To fix the cosmetic damage they would have had to replace the case .
      Look into what all that would involve.
      I watched his video ..

  • @DouglasHeyen
    @DouglasHeyen 3 дня назад +3

    Happy new year. Here’s to another year of great content. 🍻Thanks for sharing!!

  • @richhoeffer5245
    @richhoeffer5245 3 дня назад +10

    Happy New Year,Tony.
    May 2025 be a prosperous one

  • @glbernini0
    @glbernini0 2 дня назад

    AMAZING WORK! Great to see expensive hardware brought back to life!

  • @ArcticBuzzard44
    @ArcticBuzzard44 3 дня назад +1

    HAPPY NEW YEARS!!! Thank you for everything this year and may next year be full of all kinds of great things for you my dude 🤘😎

  • @SupraSav
    @SupraSav 2 дня назад

    Happy New Year, Tony. I would not know half as much about GPUs and their construction if it wasn't for you. Thanks for saving many peoples' GPUs. All the best in 2025.

  • @eliotrulez
    @eliotrulez 2 дня назад +2

    Why do people dislike such a video? I don't get it :)
    Anyways, good job and happy new year!

  • @retroelectrofrance
    @retroelectrofrance 2 дня назад +1

    Thanks you Tony, you are the best !!! Happy New Year from France !

  • @thenfsoverclocker7143
    @thenfsoverclocker7143 День назад +1

    The best RUclips Channel of GPU repair

  • @nb1843
    @nb1843 2 дня назад

    sweet. HappyNewYear and keep up the good work 🎉

  • @_droid
    @_droid 3 дня назад +3

    Unbelievable skill! So cool

  • @michaelgarciarodriguez2969
    @michaelgarciarodriguez2969 3 дня назад +1

    Happy New Year man god bless you and the ones you love the most

  • @prabhath96
    @prabhath96 2 дня назад +1

    happy new year gpu wizard of our time

  • @napoficial7123
    @napoficial7123 3 дня назад +1

    Muy feliz aňo nuevo Tony. Thank you for all videos ❤❤❤

  • @thomasthonion9163
    @thomasthonion9163 2 дня назад

    Your work is incredible and your video are lvl up , Happy new years !!!!

  • @UnusedRap
    @UnusedRap 2 дня назад

    Very nice video really enjoyed the editing. Although I do love your soldering explanations.

  • @Peppy34420
    @Peppy34420 2 дня назад

    Best Dr in the world man, Love ya!

  • @teddp
    @teddp 3 дня назад +3

    Happy New Year everyone. Happy New Year Tony, May 2025 bring into your life all the good stuff that were missing from 2024 🎊🥳🎉

  • @stealthhydra8298
    @stealthhydra8298 3 дня назад +1

    Hella cool dude, your videos inspire me.

  • @kilowattpa
    @kilowattpa 2 дня назад

    Thank you. You are the best.

  • @Omega247
    @Omega247 2 дня назад

    You're the best!
    Hope 2025 will bring you as much joy as you do the customers who come to you for help when companies like Asus screw them

  • @xnx304
    @xnx304 2 дня назад

    happy new year, Tony

  • @c1q3
    @c1q3 2 дня назад

    nice video! Watching it in new year !

  • @vincentisaacvoces2553
    @vincentisaacvoces2553 2 дня назад

    happy new year to everyone. nice vid as usual.

  • @fichambawelby2632
    @fichambawelby2632 3 дня назад +1

    Happy new year, Tony!

  • @ToastenButter
    @ToastenButter 3 дня назад +15

    The other guy would’ve said “no fix charge a bench fee”

  • @hugobalder7447
    @hugobalder7447 День назад

    YOU ARE A GENIUS!!!!!!!!!!!! Love your work.

  • @hjdorn
    @hjdorn 2 дня назад

    Happy New year Tony!

  • @benthegoose
    @benthegoose 2 дня назад +5

    5:44 Ah, I see you're a man of culture as well.

  • @MerolaC
    @MerolaC 3 дня назад +1

    Hapyy new year, Tony!

  • @minnidot
    @minnidot 3 дня назад +2

    your videos are calming to me. when lining up such tiny pieces do they 'fall into place' much like how a CPU will sit in it's socket?

  • @thawadim6528
    @thawadim6528 2 дня назад

    great job all time waiting your video .

  • @custume
    @custume 3 дня назад +1

    nice video, also happy new year

  • @KamiKazeD
    @KamiKazeD 2 дня назад +8

    ASUS denying RMA as if thats something new 😂

  • @axellno1759
    @axellno1759 3 дня назад +1

    Happy new year!

  • @paranoiia8
    @paranoiia8 2 дня назад +3

    Sometimes I wonder how people manage to damage stuff in such weird way... Like that crack almost in the middle of connector? Do they throw those cards around like pillows?

  • @viperpit-k5j
    @viperpit-k5j 2 дня назад +1

    Should send this to gamers nexus. He has addressed this issue.

  • @kanarieparkietje
    @kanarieparkietje 3 дня назад +1

    Happy New Year!

  • @15dejo
    @15dejo 3 дня назад

    Dear Tony happy new year I wish you all best in 2025 a bottom of my heart ❤ I learn so mouch from you that I can't say thank you more than enough God bless you 😊😊

  • @JeremyScott14
    @JeremyScott14 3 дня назад +3

    HAPPY NEW YEAR

  • @bosnianvibe
    @bosnianvibe 3 дня назад +2

    Sretna Nova Godina Buraz 🎉❤

  • @diskgrind3410
    @diskgrind3410 2 дня назад

    Cool video, thanks for sharing. What did you do about the cracked PCI area?

  • @SpudCommando
    @SpudCommando 3 дня назад +2

    Happy New Year 🎉

  • @luddog537
    @luddog537 2 дня назад

    You the man!

  • @tonict2302
    @tonict2302 2 дня назад

    Awesome video

  • @FodrMichalych
    @FodrMichalych 2 дня назад

    Happy New Year for all of you!

  • @SeithonJetter
    @SeithonJetter 3 дня назад +5

    Possibly stupid question. But would it be worth it to invest in a test tool for ram modules? Like something with pogo pins you slot it onto and it just runs some automated tests?

    • @northwestrepair
      @northwestrepair  3 дня назад +3

      I would love to have a tester like that but i dont know where to get one

  • @SovereignKnight74
    @SovereignKnight74 2 дня назад +1

    Great Job! What I want to know is, how the hell did the user crack the PCI-e edge connector?!

  • @DeanoEssex
    @DeanoEssex 3 дня назад +2

    You're a genius..

  • @RobertRidgley
    @RobertRidgley 3 дня назад +1

    Happy New Year.

  • @siwasub
    @siwasub 3 дня назад +2

    Happy New Year! This is my first comment. I discovered your channel last year and have always admired the great work you do. Keep up the good work this year!

  • @JaredPitchford
    @JaredPitchford 3 дня назад +2

    Another card saved from the landfill good job

  • @michaelzuniga8280
    @michaelzuniga8280 2 дня назад +1

    Happy New Year! I will be sending you 2 4090s in a couple of weeks.

  • @dontrotter1099
    @dontrotter1099 3 дня назад +3

    so what about the pcb crack? great job

    • @teddp
      @teddp 3 дня назад +2

      I believe that the crack in itself was insignificant. It was at the edge without cutting any traces

  • @RaymondSwanson-u9y
    @RaymondSwanson-u9y 3 дня назад +6

    Did you fix the crack on the PCB?

    • @LuneyToonz-lk2de
      @LuneyToonz-lk2de 3 дня назад +2

      Not sure if it really needed it, he did test the data lines.

  • @kukkelekuuu
    @kukkelekuuu 2 дня назад

    Happy New Year

  • @Tutankhamun1333
    @Tutankhamun1333 2 дня назад

    Honestly manufacturer RMA sucks seriously bad so send them off to these excellent workers who know how to fix the issues from the smallest issue to a cracked pcb from a heavy 3 slot unsupported card.

  • @nouton7432
    @nouton7432 3 дня назад +1

    nice work keep it up =)

  • @JoyTrader999
    @JoyTrader999 2 дня назад

    Hey Tony, how much do you typically charge for these kinds of repairs?

  • @c1q3
    @c1q3 2 дня назад

    nice editing. as always. )

  • @lucataszarek8782
    @lucataszarek8782 3 дня назад

    Happy new year Tony 🤝all the best in 2025💥💥💥💥👋👋👋👋👋👋

  • @1kreature
    @1kreature 19 часов назад

    Computers used to be designed with support on both ends of expansion cards.
    When did someone decide that was not needed?

  • @JohnChrysostom101
    @JohnChrysostom101 2 дня назад

    Happy new year Tony bologna lol

  • @iamdmc
    @iamdmc 2 дня назад

    Ah, Asus's Legendary, Rock Solid, Heart Touching 0 years warranty

  • @waynetaylor2784
    @waynetaylor2784 3 дня назад +2

    Any chance you could do BGA socket replacement video LGA1700 LGA1851 etc ?

    • @northwestrepair
      @northwestrepair  3 дня назад +2

      did that. search for motherboard repair

    • @joaomiguelxs
      @joaomiguelxs 3 дня назад +1

      @@northwestrepair still waiting for an am5 socket replacement tho.

    • @waynetaylor2784
      @waynetaylor2784 3 дня назад

      @northwestrepair Lol yeah I repair them myself, but not alot of good work done.. not as easy to replace sockets as many think

    • @despairdx
      @despairdx 2 дня назад

      Need da lga 1150 replacement too

  • @lucasco031194
    @lucasco031194 3 дня назад

    ah yes this is the kind of ASMR i need before new years dinner.

  • @NavyGuy2OO7
    @NavyGuy2OO7 2 дня назад

    I've seen a few videos like this and i had a question. What is the cost for a repair like this? I could see it being feasible on a high end card, but for a mid-range would it be cost effective vs just buying a new card? Not trying to be critical just curious.

  • @yapyaaa9060
    @yapyaaa9060 3 дня назад

    HAPPY NEW YEAR!!! :D

  • @krypton1260
    @krypton1260 3 дня назад

    Asus will also deny warranty if they see that the card has been opened before, such as marks on the screws. Meaning that the end-user *has* to use the stock thermal pads, paste and cooler for the duration of the warranty.

  • @I_Trade_Negative_RR
    @I_Trade_Negative_RR День назад

    When doing this do you need to replace thermal pads? Or just put it back together with original pads?

  • @fish4096
    @fish4096 3 дня назад +2

    0:44 - That's what she said

  • @paulh6395
    @paulh6395 3 дня назад +1

    Warranty was refused because of a crack which was not the fault .It is much easier to refuse rather than finding out what the actual fault is .

    • @titgig7232
      @titgig7232 2 дня назад

      As much as I dislike corporations, in this case there was reason to deny. The owner dropped or installed the gpu incorrectly. There is a connection between the crack and ram and it's force applied.

  • @SolomonBon
    @SolomonBon 3 дня назад +1

    Hello sir my Asus gtx 750 still running fine. Hope can run 20 more years.

    • @despairdx
      @despairdx 2 дня назад

      My intel hd graphics 4000 still runnin so im good for the rest of da life 🔥🗣️

  • @JamesSmith-sw3nk
    @JamesSmith-sw3nk 2 дня назад +1

    You didn't fix the crack?

  • @marlonjamesbayaras8981
    @marlonjamesbayaras8981 3 дня назад +3

    Someone probably forced it to pci slot

  • @lahcendenden5484
    @lahcendenden5484 3 дня назад

    happy new year

  • @RANDOMNATION907
    @RANDOMNATION907 3 дня назад

    🎆 Happy New Year 🎆

  • @brianb9838
    @brianb9838 2 дня назад

    Hello, great video. What is the name of the song that starts @ 1:18 in the the video?

  • @tekniikanihmelapsi
    @tekniikanihmelapsi 2 дня назад

    for lack of a better word, Magical!

  • @guerraldo
    @guerraldo 2 дня назад

    These companies that refuse to provide a guarantee to a user in the US should be subject to legal proceedings. They could even be punished financially with a large fine and prevented from selling their products in the US because they are of Asian origin.

  • @yoppindia
    @yoppindia 2 дня назад +1

    did it fail due to dry solder or heat from the card?

    • @titgig7232
      @titgig7232 2 дня назад

      Or what happened to cause the crack

    • @yoppindia
      @yoppindia 2 дня назад

      @titgig7232 mishandling or fall

  • @saifalmaaytah636
    @saifalmaaytah636 3 дня назад +1

    Did you fix any galax gpus?
    What is the quality of their boards ?

    • @northwestrepair
      @northwestrepair  3 дня назад +1

      Maybe one or two, the usual.

    • @despairdx
      @despairdx 2 дня назад

      @@northwestrepair B580 repair soon? Somebody gotta brake it…

  • @silverstone7778
    @silverstone7778 2 дня назад

    I just bought an ASUS RTX 3060 12GB Dual Fan 😐. This is my first GPU after the GTX 10xx Series. Hopefully this is much lower Weight and Length so it's not going to be so prone to Cracking ...

    • @pedroferrr1412
      @pedroferrr1412 2 дня назад

      Not cards that use 2 slots, but 2,5 and 3...

  • @Swatlord60
    @Swatlord60 2 дня назад

    Happy New Year to you all 🍾🥂🎉🎆