JetBlue Stranded on Tarmac for 7 Hours at Bradley International (ATC)
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- Опубликовано: 26 авг 2024
- On October 29, 2011, JetBlue flight 504 from Fort Lauderdale (FLL) to Newark (EWR) diverted to Bradley (BDL) due to poor weather at EWR. After landing, the plane was stranded on the tarmac for over seven hours with its passengers stuck on board and the crew unable to deplane them. This recording of the air traffic control conversations captures the final minutes of the debacle.
Edited by Daniel Mori
Audio Source: Liveatc.net
"Give me a welding shop and I'll make one myself"
That pragmatism.
+CraZy291 More like desperation, but I like your optimism ;)
+QemeH Haha yes, it's called making a virtue of necessity!
CraZy291
Uppity imbecile.
That made me laugh..and the southern accent that slipped out with it made me laugh harder.
This is undoubtedly the most entertaining ATC transmission I've ever heard. You could hear the frustration in the Captain's voice. He had enough.
Flight from Paris to London (About 50mins) 3hr delay (ok was in airport) stuck on plane for 1hr 10mins (missed slot) flight 1hr 30mins (included a hold) sat on tarmac at Heathrow for 50mins waiting for a Gate, waited 2hrs for baggage, they sent it to the wrong terminal.!!! total 8:20 let just say Eurostar trains have got a new customer..
You could also have driven there in rush hour taffic and taking the ferry faster than that.
I got stuck on a plane at Bradley, at the gate, for over 4 hours. We were at the gate, with the jetway attached, and they wouldn't let us off the plane. The guy next to me was threatening to open the emergency exit and bail out. It was insane.
WTH? Why on Earth wouldn't they let any passenger deplane???? Isn't that a form of kidnapping? Holding you against your will at the gate still attached? I mean unless the airport had an active shooter or it was on fire 🤷🤷🤷
😁😂 some people
@@grouperkng1 ehh if it was illegal many suits would have followed but I guess somewhere in the fine print says the airline can hold you for safety or something like that
One time when I was leaving a holiday in Fiji just as we got to the airport all their computer systems went down, they had to manually check us in which took around 4 hours (only about half of us got on the plane, they just stopped processing peoples boarding passes), then once we were on the plane we sat on the tarmac for just over 5 hours before we could leave. People were getting pretty pissed by the end.
@@chrismackay9268 p
I believe this mishap led to the passenger rights bill that was passed soon thereafter.
Coming back from Somalia as a solider, we sat on a hot tarmac in Kenya for 9 hours. Then we got on board a plane and flew 6 hours to Cairo. We then had to sit in the plane for 11 (yes 11 hours) for a mechanical issue. Then after flying 8 more hours we had to do an emergency landing in Shannon Ireland. From there they let us off the plane after a couple of hours and had to sit in this little holding area for 6 more hours. We were not allowed to leave anywhere. Then we flew 6 more hours to Rome NY and then finally a 2 hour bus ride to the base. It was fucking brutal.
Thank you for your service.
SeanP7195 That's 2 days of misery! So sorry you had to endure this!
Kenya - Cairo is 8 hour flight? Did you fly a cessna?
George Papadopoulos 6 hours.
Thank you Sir for putting yourself through so much brutality so that my loved ones and I can close our eyes and sleep peacefully while we lay in bed, instead of living with constant fear of Isis or infidels.
can't think of too much worse than being stuck on a plane on the tarmac for more than 7 hours. I think I would have needed some sort of medication.................
I was once stuck on the runway for over 12 hours! Definitely not something to enjoy
I got stuck somewhere in Belgium airport for 2 hours on the tarmac enroute from Kuala Lumpur to London on 22 September 1990. It was hell! Couldnt even begin to imagine getting stuck for 7 hours. My experience was hellishly terrible that i still remember its date of the event till this day 7 December 2020. 30 years ago!
I sat in a holding box at Denver on a 767 for 45 min and I thought id shoot myself....BUT 71/2 HOURS man oh man, Not enough Xanax in the world for that!!
Well I mean 7 hours seems absurd if all you need is a staircase
Captain could declare it an emergency after 3hours
why were they stranded on the tarmac for that much time? personally id ask for the air stairs after the 2 hour mark so I can deplane any and all passengers and crew. all in total everybody on board had been stuck on the plane for 10 hours
If I lock people in a theater for several hours AFTER the movie is over, it's kidnapping. In Aviation, it standard operating procedure.
Something needs to change.
after 7.5 hrs stuck in a crappy little seat, and not having a cigarette, you will find i become the Angry passenger
Airstairs are the stairs on the back of a truck used to board airplanes. The towbar is the thing that connects the tug to the airplane for towing.
I read about an incident in Spain where passengers of a Ryanair flight were kept on board for a long time w/o food and drink. I don't recall the reason, just the pilot's explanation that he'd lose his job and also have to pay for any extra costs arising from feeding and accommodating the PAX. Wonder if that was a factor here too.
This was a hostage situation. JetBlue ops and execs should have been criminally indicted for holding people involuntarily beyond the scope of their transit agreement.
+lohphat No, try again.
Bootlicker.
lohphat Nope, just educated on the topic.
Shit, after 7 hours stuck on that plane, I'd pull the emergency lever and get arrested.
7 and a half hours sitting on the tarmac? I’d have gone nuts. Those poor people.
I got stuck somewhere in Belgium airport for 2 hours on the tarmac enroute from Kuala Lumpur to London on 22 September 1990. It was hell! Couldnt even begin to imagine getting stuck for 7 hours. My experience was hellishly terrible that i still remember its date of the event till this day 7 December 2020. 30 years ago!
My back, legs and ass hurt just listening to this.
I'd have asked clearly for assistance from Ground. If Ground was not willing to help deplane the paraplegic and the diabetic, declare an emergency on the ground, order the FAs to open all doors, deploy slides and evacuate the aircraft
Trek001 Exactly. If the captain didn't do it, I would have done it myself anyways, without hesitation, doubt, or regrets.
This kind of situation seems like it demands a "cut the knot" type solution.
In this case, it got an "untie the knot" solution instead, resulting in 7 hours on the tarmac.
If that kind of action could get you fired from your job, I'd say you should ask yourself if you really wanted to be working there anyways.
+Trek001 I'm a controller (though not at BDL) and we don't control the ramp areas. The city owns the airport and only delegates taxiways and runways to us. Ramps are owned by the city or they delegate sections (alleys) to individual airlines. Airlines usually lease individual gates from the city, so you can't just go to some other airline's gate without getting permission. There's nothing ground control could really do here, it was up to JetBlue's operations center to coordinate with other airlines or the city's airport administration which apparently they weren't doing (probably overloaded with a lot of the same problems).
Evacuating passengers by slides and having passengers wandering around is dangerous and would just shut the whole airport down. The best solution is to deplane at a gate where luggage could also be retrieved. That's what they were waiting for.
+kewkabe &7 hours!!!!
+kewkabe You are right. I have high respect for the captain, that he stayed calm, played all his options and stayed cool, humble and thankful through all of this. This being said - if the diabetic's situation had gotten acute (i.e. hypoglycemic shock), declaring an emergency would have been unavoidable. And if that shuts down the airport, that's the fault of the airport authority - they should have plans for that, get rescue out there and be done with the de-planing within half an hour or so. Most fire departements at airports have their own stairs and busses to de-plane rapidly.
@@kewkabe After 3 or 4 hours w/ no resolution, that all becomes someone else's problem. Pilot should have declared and evacuated.
I can understand that the weather was a problem, but the airport was totally unprepared to deal with those two planes and was an inappropriate place to divert the flight. After seven hours the toilets would have been overflowing and there must have been a shortage of water and food for the passengers. There was the potential for some serious medical emergencies arising. If JetBlue was overwhelmed by similar problems in other locations they should have had some kind of emergency plan to implement. Why did it take seven hours to round up buses to deplane the passengers?
I pity the Captain, who apparently did his very best to deal with this, but he was clearly at the end of his rope. He was receiving zero help from anyone. Had I been a passenger I would have been furious at the lack of cooperation from everyone concerned.
how do you off load a parapalegic down air steps?
Carry them down on chair. Same as if you can't have air stairs because too windy or at airport with no air stairs. Pretty scary land small airport fire fighters carry down
They said they didn't get help from their own people. So I've gotta agree with crapper over here
why couldnt they just taxi to the gates themselves or anything like that? some more background would be nice for this other than just bad weather
Also they didn't have a gate at that airport and no JetBlue staff at the airport at all with the exception of the crew on board. There is no place for them to go and no gate for them to use because they are all owned by other airlines and in use. Airlines keep their gates as busy as possible so there was no chance for them to get in.
What I would have hoped for as an alternate solution would be to depart the airport again and go to another nearby airport that JetBlue has a gate at so they at least had a better chance of getting off the plane after a 15-45 minute flight.
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Why were they stuck on the tarmac for that long was it weather or something or an issue with the plane?
what is airstairs, and what is towbar.
Could happen to any airline.
its not only that, they RAN OUT OF COFFEE!!!!
Is there a reason for such a long time on the tarmac?
Welcome to the world of the low cost airline. Unlike the mainstream carriers these outfits hire their gates, lounges etc only when they need them. Any delay or bad weather and they can find themselves in this situation with literally nowhere to park, RyanAir are another outfit that get caught out like this. What JetBlue Ops were playing at is the question, me I would have declared an emergency and evacuated the aircraft. (then looked for a new job)
I was a pilot for RYR for 3 years. Many times we were effectively stranded in small little airports in the middle of nowhere. Trying to call company we were holding on the phone literally for 3 hours.
@@Jonny94669 They gave me the wrong fuel card one day!! French Bowser driver was not amused!
@@jaguar3248 lol sounds accurate!
Why were they stranded if they landed?
I'm good just pass out the beer 😉
Why were they stranded for so long?
it has been done before. I believe a pilot jumped out of the cockpit window during a terrorist attack.
perhaps if a few captains deployed the inflatable slides they'd get more attention - at least on national TV.....
I get you. But as a former f/a. I can tell you it takes forever for them to repack the slides and the plane would be pulled out of service. And the slides are not user friendly. But you should have been allowed to deplane. I cannot imagine what those bathrooms smelled like
This doesn't explain- can't you manuallyunboard a plane in America. In Narita airport, we got on the plane by bus and off by bus. Couldn't the majority of passengers just walk it?
Mark Smith Welcome to Obama-controlled air....
Where passengers have to wait because TSA says they can't get off the plane.
F Huber #ThanksObama Congratulations sir on posting the dumbest comment I've read today.
F Huber
Fuck. That.
That's why planes have escape slides. Might not be a "plane's on fire" emergency, but 7 hours wait is AT LEAST as severe of an emergency. You don't just leave people packed tighter than sardines in a tin can and forget about them. That kind of action has consequences that cost much more than the fine for opening an escape slide without a "valid" emergency.
Like I said: I don't care what the law says, 7 hours on the tarmac IS an emergency, therefore use of the emergency escapes is not a crime in that situation.
I didn't say it was smart to keep the people on the plane...
Just that Obama and his retarded buddies want it that way.
F Huber
Even if he did (he doesn't) there wouldn't be a way to enforce it short of shooting anyone that exits the plane. No president would do or order that.
Sorry. Captain didn't seem to care until 7 hours went by. Gimme a break
Tip: use [at] , instead of @, or spambots will raid your inbox.
Unacceptable
This flight and any other flight that sits on the ground for hours needs to be able to be emptied. Proof positive that we need a national passenger bill of rights that is binding upon the airlines, airports, port authorities and other controllers. Don't make people stay on a plane for hours.
Give me the train EVERYTIME
Amtrak, fun as it is, seems to plow into a Bubba-driven truck on the tracks almost daily, according to the news. At least you can then board a bus to your destination.
poor weather at EWR
great training video for a future air traffic controller
that would suck
Greatest country in the world my sticky rice.
wow that must be boring
I hope they had some inflight entertainment to keep them busy. Or booze.
I would not have defered
Ok
Talk about a crappy experience.
Zee, Zee - what is this Zee? It's ZULU :-)
professional :)
Can’t get them to a gate for 7 hours but they can get a cop onboard in minutes. JB is the worst.
Will not fly jet blue for this reason
A bunch of idiots blindly following procedures and refusing to try anything creative or different. The authorities are more focused on following rules then helping passengers.
They have to follow the rules or they will be held accountable. As annoying and inconvenient as it is for passengers to waste 7 hours of their lives, violating those rules could negatively impact the remainder of the lives of the people involved. They can get fired, lose licenses, get fined, even goto jail.
Especially in our post 9-11 world where everything that happens at airports the government is EXTREMELY anal about.
JetBlue and Ryanair are bottom feeders.
+BobEckert56 pretty sure Jetblue has consistently ranked as the best airline based in USA
HunterSeeker Maybe I was thinking of "we made a 737 into a sardine can" Southwest Airlines.
Note to self.......never fly jetblue.
can i marry you?
I was sitting on an A320 for 8 hours on the ground due to snow, before the plane got de-iced and take off 8 hours 45 minutes after boarding the plane. Not single person complained.
You are full of shit sir. No one sits for 9 hours and doesn't just beg to get off the damn plane. That only happens in movies when the zombies are coming and its the only plane left in the world.
Deni Hatesyou It actually happened, and surprising enough, it was a flight from Shanghai to HongKong. They kept giving us food and drink. The catering truck came 3 times to reload food and drinks, we were provided brunch, lunch, and dinner in the air. and drinks were served every 1 hour. Perhaps thats why nobody complained.
musicvideo291 oh, that is the reason, everybody keep quiet!.
The difference is that you had an obvious and unavoidable reason for the delay, snow. This sounds like people were just being stupid or that the staff at the airport had been cut back for money reasons and could not process the passengers.
musicvideo291 Did the poop trucks come also? If you fill the passengers up with food and drink...it has to go somewhere.
JetBlue Pilots are pretty impatient and mad
+FCISuperGuy 10 hours on an airplane is not THAT bad. People do it all the time when flying long legs (e.g. over the pond) - but it is NOT okay, when you only planned for a 3-4 hours flight. You run out of water, medication and patience real quick. Especially when you have a condition that either requires acutely timed medication (like hypoglykemia) or gets worse with stress (like epilepsy).
@@QemeH Not to mention not being able to use the bathroom.
Plus, passengers who got their drunk on, start to revive after a while. Plenty of anxious (and alcoholic) flyers out there who are only tame when sedated.