9 Sales Tips for Introverts [Outsell Those Extroverts!]
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- Опубликовано: 28 май 2024
- Be sure to register for my free training on, "The 5-Step Formula to Closing More Deals without the Price Pushback, 'Think-It-Overs' or Ghosting": salesinsightslab.com/training/
1. Know that extroverts have a massive weakness.
As an introvert, you have a huge advantage over extroverts. Mainly, your advantage is that extroverts naturally want to talk, talk, and talk some more. This is a massive weakness in sales because they’re focused on what they’re going to say next, instead of focused on what the prospect is saying.
This means that extroverts are inwardly focused as opposed to outwardly focused.
2. Engage your prospects early.
Because you’re naturally introverted, it's easier for you to engage prospects in conversations. This might sound counter-intuitive, but while extroverts are more naturally talkative, introverts are far better at actually getting other people to talk and open up.
Use your natural inclinations to get prospects talking early on-so that they’re doing most of the talking, and you’re doing most of the listening. Leverage your natural ability to really listen and get them going.
3. Use your intuition to ask questions.
When you were a little kid, if you were stuck in a room with someone, you probably naturally asked that person questions rather than have to awkwardly try to come up with a mouthful to say on your own. Use this intuition to ask prospects questions, keying off what your prospects say to pose thoughtful, relevant questions throughout the sales conversation.
Asking questions really keeps your prospects focused on themselves, which is all they really care about anyway.
4. Really listen to what they say.
Introverts are naturally better listeners than extroverts, because they’ve been listening to others for their entire lives. You were never the motor-mouth in high school or the person at a party who had a million things to say to everyone-instead, you were listening.
You’ve built up the skill of active listening over the years. Now it’s time to use it.
Listen closely to what your prospect says, clarify when things don’t make sense, and make sure you understand exactly what they mean.
5. Dig even deeper.
Building off of the last tip, it’s important that introverts dig deep to truly get to the bottom of what their prospects mean.
Let's say your prospect uses some type of vague term, such as “operations,” i.e.: “Things have been crazy these days with operations.” The typical extrovert would say, “Oh, yeah, I totally know what you mean, things are crazy over here with operations, too…” and launch into a full-on detour.
But as an introvert, you can easily tap into your instinct to dig deeper by clarifying with questions. Say, “Can you tell me what you mean by that? What do you see going on right now with operations exactly?” and get the prospect to open up and go deeper.
6. Summarize what you’ve heard.
Once you’re active listening to your prospects and prompting them to go deeper by asking questions, you can harness your natural abilities as an introvert to summarize what they’ve said and demonstrate your understanding of their challenges.
7. Present only to their challenges.
This is so important-and it's such a natural skill for introverts.
When you present, be sure to present only to the prospect's challenges. Whatever you present should be based on real solutions to the challenges your prospect has already mentioned. This means that you're not going on tangents, you're not showing everything that you do-you’re tapping into your inner introvert and focusing on the prospect, only presenting to their challenges, and leaving yourself out of it.
8. Keep your presentation short.
As a natural introvert, your tendency is not to talk for an hour straight. That's a huge advantage over extroverts because, when it's presentation time, they get so excited to talk about themselves that the prospect ends up tuning out and getting bored.
Keep your presentation really short; be ruthless. Don't go in with a scalpel, go in with a machete, and cut out any wasted language in your presentation. Keep it as short as possible. If you do a good job of this, your prospect will actually start asking you questions to help lead the conversation around what they care most about.
9. Leverage the skills you’ve honed over a lifetime.
I cannot emphasize enough the degree to which introverts have a massive advantage over extroverts. You have developed the natural skills to listen, to engage, and to really focus on the individual in front of you at any given time. This is absolutely key to selling. The old-school idea of the super-extroverted salesperson who has the gift of gab isn’t actually what prospects want. They want the opposite. And that’s you.
Be sure to register for my free training on, "The Formula to Closing More Deals without Price Pushback, 'Think-It-Overs' or Ghosting" salesinsightslab.com/training/
I am an Introvert and an extrovert depending on the customer & energy I get from my customers but I love working with people!
Wish me luck. Today is my interview for sales marketing. Good luck for all introverts!💪🏻😊
1. Know that extroverts have a massive weakness. 2. Engage your prospects early. 3. Use your intuition to ask questions. 4. Really listen to what they say. 5. Dig even deeper. 6. Summarise what you've heard. 7. Present only to their challenges. 8. Keep your presentation short. 9. Leverage the skills that you have honed over a lifetime.
tomorrow is my first day at job as a salesman and its first job too ;d im nervous af ;d thank u for ur useful tips
My best advice would be to stand by the door and greet & get comfortable with people and take them to your desk and add them into prospect don’t wait until you’re “trained.”
Check Andy Eliott
that's great! how did it go?
Any updates how did it go?
Omg me too .. when they asigned me to be in sales department i was so scared .. plz share ur experience after ..
Ohhh... This gave me the needed boost. Thank you Marc
Is it possible to make a video of the different types of prospects there are? I know it varies from field but I imagine people fall under certain types of groups via their personalities.
I work in sales as an introvert, my boss complains that I don’t smile much and need to be more confident and socialize. I’m a great listener but I guess I can’t really come up with questions since my boss does all the talking, he can talk for hours, he can answer all my answers and confusion, yet he still ask me if I have any questions, I say no not at the moment since he already answered them all lol yet he says that I need to start asking more questions 🤦🏽♀️
😭😂 I swear I'd stay confused with a boss like that.
Everyone has their unique skillset and none is better than the other as long as you know how to use it.
Hello Marc. I would like to say that I loved this video. I found it inspiring and encouraging. I used to watch your videos couple of years ago, and now as I finally started my first role as a sales person I believe I will be a frequent visitor to your channel. I learner a lot from your book/Audio book and look forward to this role.
As an introvert myself this video gave me a good push at this time. Looking forward to seeing you again
I stumbled across your channel, and must say I am sold! Your content is extremely engaging and easy to consume. Very insightful quality content, thank you Sir!
Very helpful info Marc… thanks for your tips and clips!
Your videos are always so practical. ❤️
Love these tips for introvert sales people! Very inspirational and inspiring.
I was thinking about what video to check out that addresses what’s tied to fear of selling as an introvert. Selling my services as a music coach gets me stressed and you’ve identified why. Massively helpful. Thank you!
Excellent sales tips. Truly motivating. Helpful video. Thank you Marc.
This was some pretty cool advice. I really enjoyed this educational experience.
Amazing video. Spoke to my soul. Thank u.
Thank you so much for this video. I needed this. I’m starting a side job in sales! …and of course I’m also an introvert.
This video means a lot, it’s not only informative but inspirational ❤
Wow thank you so much! God bless you for making a video for introverts. Highly appreciated !
The gift gab I give to you listen just be open and honest. Get throw any process. I'm always in super hurry but not sure why my voice goes throw roof when I'm nervous. Joke telling is just clowning on people gossiping is great way bullshit. I don't say much to my friends I act like I'm listening
Thank you I think I've tried this in a job interview and got the job. Thank you!!
Nobody is 100% Introvert
None are 100% Extrovert
You just keep "oscillating" between these 2 depending on the situation or people
This gives me hope
This is exactly what I needed
thank you!
One month into the customer service/sales job and I need help... I am amazing with customer service, but we are supposed to keep them as subscribers when they call to end their subscription and try to sell them subscriptions on other products too, and I am terrible at that part. And the worst thing is that they give us bonuses and we can win stuff by making special sales and they have amazing competitions etc, but I am not motivated by money and items. Win AirPods? I have the broken headset that I taped together 2 times, and it works perfectly! I do not want nor need AirPods. nor do I need the extra money I would get from that sale, the money doesn't motivate me. The thing that motivates me is that I want to succeed, but I don't know how to do that. So now after a month of really getting the customer service part right, I really need to figure out the sales part. I feel like this is something I could be able to do, but there's just this last jump to take me from having them say "I'll think about it" to "yes" that is left, and I am really struggling with cracking that last code. I'm going to try all these tips tomorrow and see how I do!
How have you been doing? Im looking into getting into sales
Thanks!
Thank you for this. I’m in sales and I feel like I have been trying to force myself to be extroverted..
good tips
very interesting
I am here because I just started a small business and I feel like I'm not going anywhere because of my introversion.
I hope this video helped you! How is the small business going?
Did you learn sales
All I can say is. WOW!
Let say, im okay with the talking and listening part of the sales, but how do i help myself to close the sales? All the prospect that ive been engaging to will eventually end up saying 'i will think about it' and of course they will not think abt it and will not getback to me eventho i already update and follow up with the prospect. Help, ive been so frustrated these days, How do i close the sales??
Were these subtitles meant for a different video?
I've watched plenty of videos now and I noticed that they are all kinda just rinse and repeat.
1. drop the sales voice
2. JUST cold calling is not enough
3. script is good but don't sound scripted
4. personalize your script
5. dig deeper
6. feedback loop
👍🏻
Was that 5 of the same bullet points 🤔
The title is misleading by the way... these are not tips but these are "Why Introverts are better than Extroverts in Selling"
Sir , you trying to teach us new techniques for sales but at the end of each video , you back to use the traditional way for sales trying to sales your stuff , useless
I think it's a myth that introverts are better listeners than extroverts.
It seems to depend on the person or the topic you talk about I guess.Sales does seem to require both listening and talking so you'll persuade a person better so seems like it.
My advice to introverts is to do something else. Work with animals or flowers you will be much much happier and less tortured.
Might be happier but might be stuck in poverty.
@@128mrboss you will never be wealthy playing to your weaknesses and never at ease. Most sales people I know are poor always hopping job to job.
@@retribution999 where I’m from and the salesman I know they all happen to be very successful entrepreneurs or atleast live well above the poverty line. Conquering your fears is scary but it’s also what makes life challenging and rewarding.