How to Reset & Trouble-shoot the SolarEdge Solar Inverter. How To Reset & Fix Solar Edge Inverter.
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- Опубликовано: 8 фев 2025
- Easy Step-By-Step How To Restart Any Solar Edge Solar Inverter. Troubleshooting...What Do Those Indicator Lights Mean? Watch This Video To Find Out If Your Solar Edge Inverter Is Working And How Restart it.
How to Reboot, Reset and fix Your SolarEdge Inverter.
In this video, Green Greg explains how to reboot a SolarEdge inverter when it malfunctions or stops producing power. Blinking Green lights or no lights indicates a malfunction. He begins by pointing out the different components of the SolarEdge inverter and how they vary in different installations. He then provides step-by-step instructions on how to shut down the inverter, which involves turning off the toggle switch, disconnect switch, and any circuit breakers that may be connected. He recommends doing this when the sun is shining for better results. After a few minutes, he instructs the viewer to reverse the process and turn everything back on gradually. The inverter will take about five minutes to reboot and during this time, the lights may blink and clicks may be heard, indicating that the inverter is booting up and the relays are working. The process is complete when the lights turn solid green and blue. Green Greg suggests being patient and waiting for the inverter to fully boot up. He concludes the video by encouraging viewers to subscribe to his channel where he discusses various solar-related topics.
Greg Can Be Reached at :
solarbygreengreg@gmail.com
727-219-9785 text
greenplanetsol...
For Product Sponsorships, Solar Consulting and quote , etc
I’m located in Tampa, Florida Area but I do have contacts with solar companies across U.S.A
Greg Can Be Reached at :
solarbygreengreg@gmail.com
727-219-9785 text or call
For Product Sponsorships , Solar Consulting and quote , etc
I’m located in Tampa , Florida Area but I do have contacts with solar companies across U.S.A.
I received a notice from solar edge stating inverter issue. I checked and the green light was solid I assume that indicates it's working iam I wrong?
Greg saved my bacon!!! Greg thank you so much for taking my call and providing the information that helped me get answers all the way in Texas! Greg provided an idea to contact a wholesale distributor here in Texas who led me to a solar servicing company who assisted me with the dreadful Solar Edge 18xB7 inverter death code... my original installer went out of business as most bs solar installers due (your door to door salesman) and I could not find a current install company that would take on my system... for those of you in a similar situation you have to find a solar servicing company of your original installer goes out of business. Greg thanks again!
WOOHOO we got our solid blue light back. THANK YOU! Saved us money we didnt need to call a tech. Min is $250. Something so simple thanks to you again.
Yay! Glad I could help!
This works well. I was quoted $475 for a site visit. This cost me 5 minutes of my time watching this video. Thanks sir
Glad it helped
Thanks, I followed your instructions and my system is back on!
Yay! Glad it worked. Thanks for watching.
Thanks, Greg. First I want to say I'm in Las Vegas, NV! 34 days ago i had a tech come out because my inverter wasn't communicating. The tech was there about 20 minutes. $299. Last friday it lost comm again. It took me a few tries but it communicated for a day. Call them back. They told me they will come out again but their prices increased to $349. I did get info out of the rep who said i may need a wifi booster near the inverter. I will try that and a reset tonight when i get home from work. Again, thanks for sharing valuable information.
Yes I’ve seen that before … a wifi booster should do it ..
Thank you for this. I had bills for 2 months and I was wondering why. This video helped me reboot it and got the solid blue and green lights and the meter arrow pointing back to the left
Great to hear! Yay! Thanks for watching! Save this video for future use ..
Sounds like you got lucky.
My wife takes care of bills and I got dumped on a 2500$ bill at the end of my 12 months…. Great
your advice really worked i did every step and my system come to a life !! thanksssss
Thanks for watching, I’m glad the troubleshooting steps worked for you!
Thanks for the video. The company that I bought my solar from went out of business so I have been on a crash course to figure out how things work. Your video was easy to follow and helped me a lot.
Great! Glad I could help ... stay tuned for more videos
Yes our company out of business too. We are left at the mercy of anyone charging us up the ying yang.
@@evelynbravo-sanchez1920same!!!😢😢
I suggest asking solar edge for installers in your area … or alternatively call Greentech renewables -they are wholesale dist for solar edge you can ask them for solar installers in your area … this has worked for another customer who had same issue…. SolarEdge will cover equipment cost and shipping … you will need to pay for labor which usually only a few hundred or so …
When you talk to new solar installers you’re not asking them. To warranty just service and you will pay them …
I suggest asking solar edge for installers in your area … or alternatively call Greentech renewables -they are wholesale dist for solar edge you can ask them for solar installers in your area … this has worked for another customer who had same issue…. SolarEdge will cover equipment cost and shipping … you will need to pay for labor which usually only a few hundred or so …
When you talk to new solar installers you’re not asking them. To warranty just service and you will pay them …
Thank you soo much you have saved me May the dear lord bless you
Yay! Glad the video helped thanks for watching!
Thanks a lot for the tips. Your video is way clearer than the Sunrun instructions. Interestingly enough, Sunrun did not even notified us that the system was not producing for at least 5 days. It wasn't until a power outage in the area that we were able to tell there was an issue since the backup batter didn't kick in. We were able to get the backup system restarted with your procedure.
Great ! Glad it worked .. thanks for watching
@@solarbygreengreg BTW, would the reset process change much if there was a battery backup?
Thank you Solar Edge sent me the wrong instructional video but i found yours which helped me more thanks. What does the red light mean?
Red light if it does not go off means there is problem with solar system
Need to do a service call from solar installer
Great VIDEO!!! Just wondering if it should be in the end....Just a solid green light? Or a solid green and blue light?
Solid green light … blue light may come on and turn of or stay solid depends on communication type
Man this work perfect thank you
Yay! Great to hear this worked. Save thisvideo for future reference.
You’re awesome, thank you!
Glad I could help! 👍
your instructions helped to reset my system .. thank you.
Yay! Glad it helped. Thank you for watching have a wonderful day😀
Yay! Glad I could help!
I just watched your video and it helped me a lot. Thank you so much! 🙏🙏
You are welcome! Thanks for watching!
Thank you for explaining this.
Glad it was helpful!
Thank you so much
Glad the video helped!
Would it ruin the system or mess it up if the shutdown process wasn’t in that order? Ex. Circuit breaker pulled before turning off inverter?
Thanks for your video. My system was showing fault indicator and it started work after reset as you said. Thanks a lot.
Glad it helped! Thanks for watching .. be sure to gave video for future ...
Well my keeps blinking, the red comes on ro and turns off then both lights blink blue and green but they won't stay solid
Thank you. Very helpful
Glad it was helpful!
Thank you for the easy follow along video.
Glad it was helpful! Thanks for the comment.
Take care
Is there a shut-off and turn on order to follow? Can I shut off the PV circuit breaker indoors first? When I turn the system back on, can I close the circuit first? Thanks!
It's important to follow in order the steps in my video... If breakers indoors shut of breakers last... when turning on wiat a few minutes flip breakers on first , then follow other steps
Well done! thank you for the awesome video!
Thanks Tracy! More solar videos on the way soon.
Greg thank you very much for your gudiance and training. Our installer went out of business years ago. Our 3gl wifi reporting process is no longer supported by Solar Edge so we are blind eventhough we have the SolarEdge app installed. We connected ethernet cables to both inverters. our configuration is all internal. Meaning you must have the cover off to configure the reporting to LAN.
As previously stated we are BLIND, Trying to find out what were are generatimg. Getting high electricy bills from FP&L but no visibilty on what we are producing so we are are at a huge disadvantage.
What is the proper sequence to set up so the commincations with the Ethernet cable connected? Do you keep the power om with cover off when doing this lan configration process or not? I have experience with high voltage equipment from my time as technician in the military. Please advise on step by step procedure to properly and safely configre the LAN reporting process.
Please advise
John
you can replace comm card with LTE card about $300 ...or ethernet connection to your router ... if you have inverter with no screen ... you will need to download solar edge setup app to configure
I've had the same experience. I was happy with my panels for a couple years, but with obsolete hardware and companies not servicing their products, I wish I could go back in time and never make the purchase.
Sorry to hear that… I think that customers hear 25 yrs warranty and they expect there should be no service required … but just like a vehicle, hvac , or any major items there may be a need for service …this is why it’s important to go with a local company that has great reviews and been around and the same with the equipment mfr …
If your installer out of business contact mfr … thanks for watching .
Thank you
Glad you found it helpful !
If it's legal in your country , you can turn all breakers/dials/switches off , take off cover, and investigate any corrosion, bad relays, shorted components, bulged capacitors etc. But only if it's legal and you are savvy.
Yes .. but I'm cautious about recommending this to anyone who does not have electrical experience .... a home grid-tied solar inverter can be upto 430 volts and a shock can be fatal ... even turned off capacitors and transformers may still have stored electric so only for someone who is an electrician or has proper solar training. to do this.... thanks for your comment. Best Regards
Hey thanks for the content! Are there any resources you would recommend for learning Solar Maintenance for an aspiring tech?
If you want to be a solar tech … Solar edge and enphase offer training I recommend getting certification with them
@solarbygreengreg hey where is the training school
After following your directions heard relays clicking and now green light is SOLID and panel is buzzing and system is not producing at this time. Any thoughts?
The relays clicking is normal .. solid green light means solar is producing ... note it may take 15-20 min for solar edge app to show production
This a great video, thank you for the information. I have requested a service call but have not heard from the company. But this looks like something I can do myself, at least try. Thank you for the time you put in, very vey helpful!!!!
Glad it was helpful!
@@solarbygreengreg Thanks for the reply, turns out the Inverter was bad and had to be replaced. System down for about 6 weeks.
@@austinwilliams4269 glad to hear you got a solution thanks
@@austinwilliams4269 will they reimburse you for the down time or do they expect you to eat the additional costs caused by their defective system?
@@JusMG559 As fas as reimbursement I'm not sure. I did receive a claim request form but required to submit the form after the first year. The system performed well when it was working and some months over performed. Because of the months when the system over performed on average I may not receive any reimbursement. I am tracking on a spreadsheet. Any advice would be welcomed. I am also looking for a company that would pay for excise energy the system is producing when working, right now I get credit up to the amount of the usage, any extra is sent back to the grid. I'm Texas.
Hey Greg how you doing, quick question what does a solid green and solid red light indicate ?
Thank you
yeah i want to know the same
Same here I would like to know
Nice, Thx.
Glad you found it helpful!
Glad you found it helpful!
Great video, very helpful thanks
Thank you for compliment…. Means a lot ! Glad it was helpful .😀
Very helpful, thanks!
Glad it was helpful!
Tks, will try - no power display now!
Make sure no breakers tripped .. if still no power maybe a power surge that knocked it out … may require inverter replacement.
I just got charged for no solar production from july, aug, & september! I'm hoping rebooting the system will help. I'll update soon...
Same. My solar company also wont respond to customer support requests. Odd
@ttfcars I had to call the manufacturer pretending to be am installer in order to get someone to help. They did a diagnosis and found I have a bad inverter and are sending a replacement
@@Ssquanchh good to know, followed the steps in this video but same results so probably a bad inverter here too. Already filed a claim with solaredge customer support but thinking that is a dead end. Will try calling my local installer hope your issue gets solved quickly!
@ttfcars yeah it sucks when they won't help the regular person and are only accepting calls from installers. I'll update once I get it installed. Hopefully, it gets fixed cuts those panels aren't cheap!
Ok … if you need inverter replacement I’m in Tampa Bay Area … if you can’t find installer I can reach out to my network … see pinned comment for my contact info
Hey Greg I got a solid blue and a solid green light on and they are not blinking. What does that mean?
It means system producing and communicating with solar edge
You’re all set!
What if you have those solid lights, but you aren't generating power? Time to get a support ticket?
I have a battery in my garage, im assuming i have to reset that as well?
Yes
Thanks for the information - I have some other questions regarding solar panels that perhaps you might be able to help with. If you don't mind - I'm not sure how to contact you directly and have some sensitive questions that I'd rather not post publicly. Long story short - I am in a battle with my deceased fathers Solar Lease provider and need some advice. Thanks much!!
Hey what's up man, I know I'm a little late and you might not need any advice at this point; but If you do still need some advice or if you still have any questions I would be more than happy to chat and answer any questions you have about your system and lease agreement.
I quit solar for awhile because it's a very dishonest and corrupt business.
I've been in the industry for a while now. I've worked for 8 different solar companies in two different states and everyone of them has had leadership that was in over there head and or barely knew what they were doing.
They've ALL been a shit show!!
I've worked as an installer, an apprentice, and spent a little time in sales as well. My brother has been doing it for 10 years and we briefly ran our own company in California before he got sick....
So I have a pretty decent understanding of the financial side of things and how the lease agreements work as well. So if you need any advice or have any friends that do; let me know.....I want to help educate the consumers , because they'res alot of people out there that are in the same boat you are or some quick talking salesman talked them into something they didn't quite understand and realize what they were signing.
But anyway, here to help anyone that could use some. This is a standing offer for anyone that come across this. ........💯
Can you please tell me if another company can help me because the company that put the panels broke down and nobody wants to help me fix it and It’s not ok because I am just paying the solar panels and my bill is the same
Call Solar Edge ..1 (510) 498-3200 ask if they can tell you a solar installer in your area..
Hopefully someone calls you back. I was able to find only one installer in the whole south Florida area from that tool and they never call back.
Having the same problem i need a company from solar edge to come and help but solar edge is VERY VERY unreliable. My advice for future reference go with TESLA this companies are the worse to go solar with.
Same my company went our of business
Ours in Texas did too!
Toggle switch is on in which direction?
The 1 is on , 0 is off.
I’m installing one currently but after everything I’m only getting a flashing green light which means connected but not producing is there any way to fix this?
If after a few minutes the Flashing green not stop it means not producing most likely it’s a wiring issue somewhere most common in junction box where strings come together
Thank you!
You helped a bunch:))
You're very welcome!
@@solarbygreengreg so a solid green and solid blue mean WiFi is synced and system is producing?
@@PerkyLemon Yep ! Your all good ...
Thanks for this video I have a flashing green and red lights going on. So I will try this out. We have inherited this system with the home we just moved into. We also want to connect the system to the Internet. Is there a way to do that ourselves? Seems kinda silly to have the company out and charge us a service call just to connect to our home Internet router.
Hi! I have the same problem as you. Inherited a 3 years old system for a purchased house. Wifi were never set up and the installer wanted to charge $350 for a service call. Can you let me know what you did to get yours to work? Thank you!
I have the same issue anyone know the reason why . My solar company won’t even return my calls
I highly suggest to have the solar edge app and tesla app (if you have tesla powerwall) so you can monitor your system daily. This has happened to ours about 8 times in 3 years. Had to have a new inverter installed less than 1 year. Personally I'm not very happy with the inverter. Sucks when it doesn't work and then you have to do this over and over. Customer service in Hawaii is virtually nothing after you buy the system.
I agree the monitoring apps are there notify owner and installer if there is a problem...
What it the “P / O” stand for on the toggle switch
My guess is p stands for pair and o stands for off
Thanks Greg, I paired my App to the inverter last night and now I have a blinking green light with a solid blue and now I have no data on the app or website for Solar Edge. Will this reset help with my issue?
Blinking green means not producing solar electric yes try resetting ...
Solar can produce electricity without WiFi networks?
Wi-Fi is only for monitoring … so yes it will still operate without wi-fi
@@solarbygreengreg thanks 🙏
Hello, I have a flashing green light. My system has never worked and the company that installed it went out of business. I rebooted the system as you explain in this video, however I still get a flashing green light. What can it possibly be? I contacted another installer, but they have yet to respond. The inverter is from Solar Edge (the same system you show on this video).
Flashing green means it's not producing .. it could be optimizers are not paired .. it could be wa wiring fault for example .. yes get another comapnay to service the unit also you can check solar edge to see if it can be remotely trouble shooted .... Here is link to Solar Edge Support www.solaredge.com/us/service/support/system-owner
@@solarbygreengreg thank you for your response. Unfortunately, they can't. The company that installed the system never gave us access to the app or is connected to the internet. Since they went out of business, they don't care. But again, thank you for your help. I called another company that's authorized by solar edge this morning. We'll see.
@@japp333 Ok .. yes any installer that does Solar Edge should be able to help ... See if new installer can give you access to Solar Edge Monitoring --he may have to request the solar edge monitoring be transferred to his company
No other solar company eill touch ur system to fix it.
I get inquiries every week for same thing, even though in my *services NOT offered - I put in bold letters " do not replace, fix, maintain any PV system components,inverters, or electrical that our company didnt install" i feel bad but theres so many reasons why we wont touch them
I understand many solar companies feel that way … there’s more money installing a new solar system … and you don’t want to be responsible if someone else installed improperly also not enough volume. To make a living on service …
But I think we have reached a point where there may be enough volume for service .in many areas .
What I do is … I can service their solar installed by someone else.. ie replace inverter etc. Abbut I’m not going to warranty the workmanship of someone else’s installation. …
Dude that is a loooong time to trouble shoot this problem.
Solar edge crapped out on me 2 days in.
I did this cycling and it did nothing
Thanks for watching .... if this doesn't work then a service call will need to be done ...call your solar installer ... thanks
Thanks Greg! Thanks for the video. I have the same system. Is it normal for the light green to blink during raining day as it’s not producing power?
yes normal
I just replaced my inverter that solar edge sent. My installer is out of business and there's no one close by. I need it commissioned, the book says how but only lets me view the app not activate. Solar edge is no support. Is there another way it can be done remotely.
here is Solar Edge phone (510) 498-3200. You need a different app for set up" solaredge inverter SETApp " Free ihn app store . Thanks for watching
Do I need to shut house electric box switches 1st off? I turn red toggle to the right and blinking red /blue/green lights came on for a bit then it just went solid green in middle again. I’m trying to get back to solid green and blue
Now I have blinking green
@@beachjeanie Blue is only only sometimes --when its communicating with Solar Edge Monitoring . Blinking Green means still a problem .... Yes if you have circuit breakers labeled Solar .. you can switch those of and back on again .. then try steps in video ..lights will be blinking upto 5 minutes if still blinking green after 5 minutes .. there maybe a problem with inverter , solar setup , or wiring ... You will need a Solar Tech to repair system.. Thanks, Greg
What if you have no lights blinking at all. Or just a solid blue light
the green light should be solid after a few min..if not then there is inverter or wiring problem.. If no lights please confirm everything switched on including breakers .. if not a service call is needed
How I can download the app to see how much produced how set up the app
your solar installer must set up solar system in Solaredge system designer .. then sends you an e-mail link friom solaredge inviting you to the app and your monitoring. So go back to your installer and ask... In case your installer is not in business contact Solar edge for help
Red and green blinking light only. Please help
Ok ... This is going to require a service tech... likely a wiring problem somewhere...these are very high voltages so I recommend getting a solar tech to fix.
Hi. Im getting green light but it's supposed to be blue. Please help!
Blue light --communicating with solar edge,, this may go on and off ... Solid green: Solar production Green Blinking : Solar not producing... Thanks for watching.
For some reason, after a power surge and it will not come back on. I ran through the process and still nothing. I am getting no lights on the inverter.
Sounds like inverter is dead contact installer or solar edge to get replacdement
I have solid green, but blue light is not coming back
Solid green is producing
Don’t worry about blue light it only lights occasionally when downloading or uploading data to solar edge
Thanks for watching
@@solarbygreengreg thanks so much for the video, you are very helpful, God bless you Sir
God Bless you too! Thanks for watching.
When do i turn on the house breaker (labeled solar)
Follow same steps and order in video. If you have a solar labeled breaker turn that off just before switching off disconnect switch
When turning back on do reverse order
Disconnect , breaker , inverter dc switch , inverter toggle switch
What are the green light is still blinking been about 3 minutes
Need to give it 5 min … if still flashing solar not producing need a service call … Thanks for watching
Thanks mine is in both blue and green lite are on
All day long.
Yep that is fine ...
Had to reset it after the storm. Just glad I found you again working now. Had 3 days without Solar. Just glad I found you again. Thanks ✨️
Great to hear Ronnie!
Those lights are not flashing at all on my panel, what should I do please?
Double check that no breakers are tripped check your circuit panel and and breakers outside near meter.. if no breakers tripped then the inverter may have had a power surge that burned out inverter... Inverter needs replacement...
Hey Greg I just got my inverter replaced an is on night mode how long does it usually stay in night mode ?
In night mode during the day?
we have a brand new system that is doing the same thing. night mode all day long.
If your inverter is in Night Mode/Sleeping during the day, you have a string fault. No DC voltage is coming down from the modules so the inverter thinks it's night! Make sure connections in the junction boxes are tight! -- I train people to diagnose issues with solar :)
If you have dc voltage there's been a boom boom in the top of the inverter
Good to know! Thanks for watching!
hello can you guide me 3 phase 17kw machine to 1 phase 5kw sine thanks
Sorry,
I'm not familiar with this ...
We reset the system the blue is steady the green is blinking the red is off
ok Blue --it's communicating with Solaredge monitoring... Blinking green --Inverter is not producing. Most likely a wiring problem. Please contact the solar installer to service . There should be stickers with phone number on solar inverter.
I have the same unit but the blue light is sometimes intermittent. Why is it not on solid all the time and is this normal? It doesn't blink. It's just sometimes intermittent.
Blue light is on only when inverter uploading data to solar edge... it is not on all the time... so yes normal
Ok thank you!@@solarbygreengreg
I
Have the same problem ,my installerfiled fir bankruptcy.please put mein touch with some one who can get me up and running again.
Hi Ken, I suggest calling your local location of GreenTech Renewables .. this coimpany ios distributor of Solar Edge .. ask them if they can provide a few solar installers that can assist with servicing your solaredge... thanks for watching.
So what was the result?🤔
if solid green solar edge is producing .,.. thanks for watching
what does it mean when all lights are on solid?
All light solid is fine means its working ... The blue light however may only occasionally be solid.... Blue is transmitting information to Solar Edge
it’s necessary the blue light stay on? because only green stay solid
The blue light is not always on ...it may blink or be solid then turn off ... Blue is communication with Solar Edge Server to upload solar data... THe solid green mean solar is producing .... Thanks
I tried to reboot and have a solid blue but a blinking green and it’s been blinking for over a day what do I do
Hey Garrett, binking green means it's not producing... a tech will need to troubleshoot... schedule a service call. thanks
Thank you very helpful video I have another question when picking a buy back provider should I pick more months like 36 months at 16.9c rather than 12 months at 18.3 cents per 1000 KWH ?
That's hard to know without looking at all the terms and conditions ... and also. need to know what will happen to electric rates in future .in your area .... if electric rates are rising in your market I wouldn't want to be stuck at 16.9 .... There are a l;ot of factors on electric rates .. such as fuel costs ie natural gas ... etc .. Electric fees and taxes, electric transmission etc What state regulators alllow by law, etc ... I suggest searching state chapters of ASES American Solar Energy Society and SEIA. www.seia.org/. and see what they say about this ...
Is there anyone in the Charlotte NC area
so what does one do if the box doesn't reset?
Hey Ron, Then there must be other issues .. a solar service tech will need to troubleshoot.
my issue is that i can not get the inverter to connect to the mysolaredge app.. nothing i try works, it never gives me an option to configure my wifi settings..
You might not have admin role to make changes to wifi ...... Contact the solar installer or Solar Edge support .. they can help with this
Solar edge is the worst. I have two of them. They only have a couple lights, no LCD screen to display power being generated. Mine, installed by TESLA, always have issues and then it takes months to get service
It does not have a display because there is a phone app and desktop app used. to monitor the solar system .. the app gives more information then a display ever could .. such as individual solar panel monitoring ...Did Tesla give you access to solar app ? I think in Tesla... they have own app that works with solar edge. Regarding taking months to get service..... that is Tesla's fault not solar edge .... Unfortunately Tesla has reputation for poor service .... and also if not installed properly your going to have problems ... But This is deal you made with Tesla to get lowest price in the country .... lowest price often means they are cutting services and / or using installers not properly trained... Lesson here don't just buy lowest price! I wish you the best with your solar system...
Can you help me on my I fallow all your steps an the green light is still blinking
This means Solar not producing ... You will have to get a solar company to do a service call.
What if the green and blue light is still on?
Solid Green mean it's producing , blue means it's communicating with Solar Edge .. the blue may blink or be off .. it's only on sometimes . In case green is blinking .. then you will need a solar technician to troubleshoot ... thank you for your comment .. have a great day.
ADVICE PLEASE. my solaredge inverter when new was essentially silent, now 3 year later it is making a buzzing/humming noise that seems like it has been getting progressively louder. given that the noise was not there before, what should i do? there are NO error messages, beeps, lights and the dashboard seems to show normal operation.
I have not heard of that before … are you sure it’s from solar edge ? I’ve seen some old worn breakers do this … so check that … if it’s from inverter I’m thinking there is not good electrical contact inside … I would suggest calling a solar installer for service call
@@solarbygreengregsolved: removed the inverter housing cover, found that the noise was from a 40mm fan. best guess are the ball bearings are failing
Tried and it’s stuck on blinking green every five seconds on a clear sunny day..
This likely a wiring issue need to get a service call
My systems doesn't have any lights on at all. Please help. Sun is shining and I have no service.
Check your circuit panel .. is there a breaker labeled "Solar" if yes switch off and back on again.... If you still have no lights ... It might be a bad inverter or wiring problem .. you will need to schedule a service call.
What does it mean when the system is on but the LED are not illuminated
If leds are not lighting and sun is shining that means the inverter is not operating ,,, check make sure to go through all steps in video .. also check your circuit panel .. is here a breaker labeled "solar " --if yes turn breaker to off , then on ..... note if solar edge mounted side of home then there might be a circuit panel near meter..... If niether of these help then schedule a service call...
I only have a solid green light after the reboot. The blue lights not even blinking not even showing up just a solid green light….
solid green solar is producing ... blue solar edge monitoring communicating to solar edge servers.... It may bev that your inverter is not communicating .... check your solar edge app ... is inverter uploading data ie solar production yesterday etc ? if not check internet connection ... if you have a cell card --anntena near inverter it may need replacing the cell card
Anyone know how to get it back on day mode my inverter is staying on night mode 24/7 I can switch off but then saying night mode off
Nightmode is either roof issue or thermal damage in inverter. If you're comfortable test the strings coming in when DC is off for safety voltage. It's gotta be at least 8vdc. If the string voltage is there there's likely an issue in the top cabinet of the inverter
@@AnActualCoconut yes I believe bad inverter you all are correct
My toggle is off but the lights won't stop flashing for me to power off
Do you have a battery hooked up to solar edge ? If you shut off disconnect switch that should cut power to inverter … If you have a battery you will need to shut off breaker in your circuit panel -there should be a breaker labeled SOLAR..
If these don’t work then i suspect there is a wiring issue … you will need a solar tech to come out..
if you don’t have a battery and you put toggle to OFF there is a wiring issue … hope this helps ..
So be honest. Did it ever turn on?
Sure did!
I inadvertently connected my neighbours wifi to mine and do not know how to get rid of there connection to my inverter please help
Hey Dave, Great suggestion ... but we use Cell card connection instead of Wi-FI ... I'll have to see if I can find one with WI-FI ... to demo .... Thanks , Greg
Nice explanation but dang, that camera movement made me dizzy :-)
My Inverter had a green light but there is no blue light
Solid Green is fine .. inverter is producing... Blue light is only on when communicating with solar edge server .. this is light on just a short time usually...
My POS stopped working reset didn't work, now I don't know who to get ahold of😡.
Well it was worth a try .... For support contact your solar install company ... or if they are not around contact Solar Edge ...
You made a mistake. After shutting down the system...the next to last step you showed was turning off the breakers inside the garage. When rebooting the system (turning it back on after shutdown), you didn't close the main breakers during the process.
The system I showed is connected entirely outside ....... It does not have breakers for solar in gargage.... I did mention that some systems may have garage breakers and if so those need to be part of shut down process ... Thank you
@@gregm448 Are you saying that the main breaker to the house (regardless of location) is not part of the Reset process for the Inverter?
I fallow all your steps an the green light is still blinking it pass more than 5 minutes
Hello, if green blinking light not turn solid green after reset ..then it might be a wiring or inverter problem. You will have to get a solar service technician to visit your home to repair.
My wifi password is not working
No light at all😢
If you flipped all breakers and still no lights … the solar edge may have fried out from a power surge … will need replacement … contact your installer to get RMA from solar edge
gave it over 5 minutes and its only been flashing green
If Flashing green solar is not producing .. it's likely a wiring or connection issue on roof... you will need a service call.
He forgot turn on the brakes in the electric panel that,s why no lights came up
Buy a tripod. So dizzy I might puke. Thank for the info anyway. 👍
Please learn to be more kind and greatful! This was my first video! I am giving information to save homeowners cost of a service call! I'm helping people for FREE! The Camera WAS on a tripod.most oftime ..But Also I did have to being camera closer to inverter to show toggle switch... that is between the 2 boxes because to difficult to see from far away.
Mine has a solid red and blue LED. The green one is blinking… at this point I want a refund and to have them remove their garbage from my property.
Sorry to hear that …. Contact your solar install company and see what they can do.
My Solaredge cell card quit after five years. The inverter completely failed after six. For the price I paid why would I ever buy another Solaredge product? The answer: DON'T.
I understand that you expected SolarEdge to be problem free and never need maintenance or repair ?
your vehicle may need minor repairs after a number of years that’s why there are still repair shops … solar is same way …occasionally it needs repair.
Regarding cell card … the old cards were on 3 g network which many cell companies are closing down … you can either get a new LTE cell card about $300 plus install. Or get a WiFi card
As far as solar edge failing 6 yrs this is still in warranty with solar edge they will ship replacement unit for free. You may have to pay labor which shouldn’t be more than a few hundred
@@solarbygreengreg sadly my track record on the Solaredge system is better than most. I merely expect it to perform on par with other household appliances for which I paid similar prices. An inverter is not a car which is taking a beating for hundreds of thousands of miles through all kinds of weather. I can't think of one household item - appliance or electrical or plumbing, unless it's a $20 toaster - that fails after six years, especially complete failure. And when it provides half your electricity that's expensive on top of the repair/service/order costs. I am still waiting to hear back from the original installation company, while the electric bill runs up and the sun shines, as Solaredge has no information anywhere as to how to warranty out a failed inverter. Don't gaslight me and tell me it's not a nightmare dealing with their product.
It’s an inverter it can get very hot … and is outside it’s taking lots of abuse… and operating most of day … much different than toaster …… most failtures I’ve seen are because getting too hot and mounted on a south wall - which gets most sun and heat …
I recommend trying to provide shade by planting a tall hedge or bush in front of it … by the way solar edge is not only one with faultures… many other brands having same issues … solar edge has revised design of their inverters about a yr ago … to address this issue.
SolarEdge has warranty 12 yrs standard … and you can buy extended warranty 25 yrs .
Your installer is supposed to be servicing your solar … once solar edge determines it’s a product failture a new unit is shipped within 7-10 days …SolarEdge has been very quick in replacing units.
So I hope your installer can help …
I have had my solar for 6 years and I just had my 3rd solar edge inverter die. Have had customers with this experience?
@@seanward5957 My system is almost 6 years old, and the inverter just died for the second time. One power optimizer is out as well.