The admin fee is disgraceful. I bet nobody even has to press a button to process it. I bet it's this automatic thing that takes no effort on their part. It's legalized stealing. I made the exact same mistake. The app is terrible.
Why did you decide to make a video and not just call them to get a refund? Attention to detail was the issue. Plus your email address is visible for the world.
Recently, I’ve been using this app to purchase tickets at a significant discount because they’re having a sale. Let me know if you’d like me to share the link with you.
The admin fee is disgraceful. I bet nobody even has to press a button to process it. I bet it's this automatic thing that takes no effort on their part. It's legalized stealing. I made the exact same mistake. The app is terrible.
I came across an app where I’ve been getting tickets cheaply thanks to a promotion. I can pass on the details if you need them.
I think next time you should click 'depart after' rather than 'arrive by' for outbound. That is why you accidentally bought the wrong ticket
Yes I realized that too. But then it kinda is their system design 's fault. I got my refund from them fully
Why did you decide to make a video and not just call them to get a refund?
Attention to detail was the issue.
Plus your email address is visible for the world.
@@bboyalanleung123 how you get full refund
Thanks for sharing, now we know and can avoid such errors
“It’s not my mistake” Well, it is for not checking before buying. Obviously its going to show all earlier trains if you use the arrive by format.
it's still misleading
I’ve been getting awesome deals on tickets through an app lately due to a special offer. Let me know if you want me to share it with you!
Recently, I’ve been using this app to purchase tickets at a significant discount because they’re having a sale. Let me know if you’d like me to share the link with you.