HDD + SSD: Replacing Your DVD/Optical Drive With an SSD or HDD (READ DESCRIPTION)

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  • Опубликовано: 22 авг 2024

Комментарии • 339

  • @EasyTechs
    @EasyTechs  4 года назад +13

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  • @tonyg_nerd
    @tonyg_nerd 5 лет назад +157

    I rarely comment on vids but will here. You've done MUCH better with this video than other who produce tech vids. You filled in gaps, those little bits of info that many people just skip over. You took the time to notice those little things and comment on them. You did this in both of your vids. Really, this is greatly appreciated. Thanks.

    • @EasyTechs
      @EasyTechs  5 лет назад +6

      Thanks so much for the feeback Tony, I very much appreciate your comments

  • @barry-qr5hi
    @barry-qr5hi 4 года назад +60

    the best video I've seen on this subject, I didn't know that the caddies came in different Heights, saved me a lot of time. thanks

    • @EasyTechs
      @EasyTechs  4 года назад +7

      So generous of you Barry. Good to know it helped you out, thanks so much for the feedback!

  • @banjomirandilla3917
    @banjomirandilla3917 4 года назад +9

    Ssd location does matter. Main drive sata vs optical bay speeds are different. If you want real performace, you want to swap the ssd to main drive and the hdd to the optical bay.

  • @jamesart9
    @jamesart9 3 года назад +6

    A very clear presentation and the fact that you identify issues such as caddy depth, Etc. with clear descriptions of everythign is wonderful.
    Very much appreciated.

    • @EasyTechs
      @EasyTechs  3 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @hihisham
    @hihisham 4 года назад +18

    This is the best video on the topic of HDD/SSD replacement

    • @EasyTechs
      @EasyTechs  4 года назад +4

      Good to know it helped you out, thanks so much for the feedback!

    • @leodamour2151
      @leodamour2151 4 года назад +4

      Yeah it’s by far the best!

  • @shadowr2d2
    @shadowr2d2 5 лет назад +5

    This is the most productive & professional video. You told us to check the laptop. Because all Laptop are different. You set out first. By telling the easy way. This has been very helpful to me. I have an old laptop. A Lenovo W500 that runs windows 10. It runs ok for now. But I know it could be better. Well you know what I will be doing next. You sir have a new subscriber. Thank you very much. Keep up the great work.

    • @EasyTechs
      @EasyTechs  5 лет назад +1

      So generous of you Nelson, you made my day!

  • @hmidham5707
    @hmidham5707 4 года назад +2

    I watch a lot of tutorial videos. And this video is the easiest to understand and straight to the point

    • @EasyTechs
      @EasyTechs  4 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @moisesmosso6328
    @moisesmosso6328 5 лет назад +8

    I wish I find your chanel before it would save me a lot of work, i bought the larger one so I got to cut the adaptor so it could fit on my laptop I'm glad it worked... But you have a nice chanel gonna follow you now on

  • @Mac-we3mq
    @Mac-we3mq 3 года назад +3

    Thanks a lot for the guide, worked perfectly for me. And so glad you added the part about size too!!

  • @PardeepSingh-se4kb
    @PardeepSingh-se4kb 4 года назад +10

    confusion of da highest odaaar...... nice video btw

  • @giljasontuna4840
    @giljasontuna4840 4 года назад +8

    Quick question. Does having the SSD in the caddy make that much of a difference in read/write speed compared to as when it is placed in main drive slot?

    • @hunterkanha6040
      @hunterkanha6040 2 года назад

      Yup it ll definitely

    • @chikensoops9922
      @chikensoops9922 2 года назад +3

      It shouldn’t, since it’s technically just a sata extension.

    • @hunterkanha6040
      @hunterkanha6040 2 года назад

      @@chikensoops9922 hmm right it's more imp to have windows file at ssd

  • @marceloarnez1491
    @marceloarnez1491 4 года назад +3

    Wouldn't you technically be able to do the software transfer after the 2nd hard drive is installed with the caddy rather than doing the software transfer before using a slow USB link?

  • @srinivasaraghavanraghurama8306
    @srinivasaraghavanraghurama8306 3 года назад +3

    Hi EasyTechs!! I find your video very informative. I had a HDD which I cloned and replaced with an SSD. I now want to swap my Optical drive with the old HDD, which still has the OS and all the old files still on it. Do I have to format my old HDD before swapping with the optical drive?

  • @Aepek
    @Aepek 6 лет назад

    Like that in the description you actually leave a description of what steps you did & how to do. Most ppl don't do that, or some will at least link a doc file to view (which is better than nothing).
    Also like your accent. Have one of those voices that makes you want to listening to 😉👍🏻
    Cheers My Friend, A

  • @raypascualjr.2478
    @raypascualjr.2478 4 года назад +6

    Thanks to that caddy, everyone’s DVD burners are external now!

  • @fluffycloud4834
    @fluffycloud4834 4 года назад +1

    2:03 If you don't trust your own measuring abilities, you can also google the type mentioned on the drive. There will be atleast 1 site mentioning it's dimensions. (though >3mm is hard to overlook measuring)
    4:07 That's called a "bezel", for the ones who want to know.
    (You're welcome...)
    Optical Drives aren't used very often anymore anyway, so why not upgrade with let's say 1TB or 2TB. Harddisk and SSD prices are low these days. In some cases the optical drive even needs to be cleaned from dust inside, yes inside :S.
    I know i am replacing mine, in my HP Omen, with an SSD. The external optical drive is faster anyway, for some reason.
    Optical drives barely, or not at all, exceed USB3.0 speeds, while SSD can perform better connected directly to the motherboard.
    HP will suggest to not use a caddy, but external HDD instead. But they have it the other way around.

  • @makadibalazs
    @makadibalazs 4 года назад +3

    Hey I know this is an old video, but thanks, it just helped me a lot.

    • @EasyTechs
      @EasyTechs  4 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @christianpaolotiangco9468
    @christianpaolotiangco9468 4 года назад +1

    Best video about installment of caddy drive

    • @EasyTechs
      @EasyTechs  4 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @arkamitra5354
    @arkamitra5354 3 года назад +3

    Amazing video. Can I ask, is it possible to transfer my OS and files to my new SSD 'AFTER' fitting it in the caddy/optical drive bay? Or it it absolutely essential to make the transfer first externally?

    • @Andrewss0405
      @Andrewss0405 2 года назад

      Same question, did u get any reply/ answers ?

  • @madhavan566
    @madhavan566 6 лет назад +4

    Great video and made a decision to buy.
    I installed SSD in primary and HDD in optical caddy. Both are working fine. But the HDD is working slow. The transfer rate, opening a folder in HDD is very slow.....any suggestions???

    • @tanmay______
      @tanmay______ 4 года назад +2

      Might be a limitation of the data bus the optical drive was using

  • @lanunderhakaepin
    @lanunderhakaepin 5 лет назад +4

    thanks alot bro... i follow you tutorial.. and my laptop just fine.. thanks again.. double thumb up

    • @EasyTechs
      @EasyTechs  5 лет назад

      Good to know it helped you out bro, thanks for the feedback

    • @lanunderhakaepin
      @lanunderhakaepin 5 лет назад

      it okay bro..

  • @paradiesvogel_reggae8747
    @paradiesvogel_reggae8747 5 лет назад +5

    Thanks for your very informative videos!
    One quick question: is there any difference in placing the SSD in the optical drive bay and keep the HDD in its place? Or do you recommend to set up the SDD always in the hard drive slot? Thanks!

    • @EasyTechs
      @EasyTechs  5 лет назад +2

      Is better to have the SSD with the OS in the hard disk slot

    • @ritwikreddy5670
      @ritwikreddy5670 5 лет назад +7

      The optical drive slot is SATA 2, which is faster than hdd but not fast enough for ssd. The original hard drive slot is SATA 3, which is also slower than ssd but it is faster than sata2.

  • @iamapie13
    @iamapie13 3 года назад

    Thank you very much, my laptop's SATA port died and I've been running Windows portably through USB 3, this is a great solution since my laptop has no warranty (I got it for free since the previous owner deemed it hopeless)

  • @itsalldoable
    @itsalldoable Год назад

    Great video, thank you for making it and sharing it with us. All my parts have arrived to to this mod so I found your video really straight forward to follow. Before I start I do need to understand how I can clone my current drive onto my Caddy with a new SSD in so that the faster SSD will be my primary drive for the laptops functionality. Then I can use my slower HDD for other file storage, so I have a bit more research to do before I start.
    Kind regards. Paul from 48-SPOKES (UK)

  • @cecece775
    @cecece775 4 года назад

    People for have a problem of speed with this method , on you"re HDD there are little pin just on the left of the sata port , that mean that you're hard drive need to be pluged on the main place and put the ssd on the caddy

  • @ROMYDBOND
    @ROMYDBOND Год назад

    Nice and easy tutorial... 👍🏻
    Installing SSD makes the laptop faster??

  • @Lhawk2107
    @Lhawk2107 2 года назад

    Thank you very much, this came in very handy !

  • @anidfan2
    @anidfan2 2 года назад

    Thank you very easily explained 🙂

  • @nadeemkb4495
    @nadeemkb4495 3 года назад

    thanks again for the very informative video! :D

  • @Ada3691
    @Ada3691 5 лет назад +2

    It is possible to begin with replacing DVD with SSD on caddy, make the clone transfer from HDD to SSD, switch the HDD and SSD and boot from SSD ?

  • @Og_AkhilRjn
    @Og_AkhilRjn 4 года назад +1

    Hey I have a question , I am confused about my optical drives sata version because I've heard that putting an SSD in the optical drive which is sata 2 is less performance so I would like if I had some way to check what version my optical drive is

  • @pauldanster1239
    @pauldanster1239 Год назад

    Thanks. I already bought 9.5mm instead of 12.7mm. but it's working fine.

  • @ahmed.ea.abdalla
    @ahmed.ea.abdalla 5 лет назад +2

    Is there a speed difference if the SSD is connected in the optical drive rather than the HDD place?

    • @Mohamed.Shoukry
      @Mohamed.Shoukry 5 лет назад +1

      sure. it's better to be connected directly to the motherboard

    • @Tremor244
      @Tremor244 4 года назад +1

      @@Mohamed.Shoukry it is directly connecting to the motherboard, both are sata ports, but one is smaller formfactor

  • @prakashsingh-np8go
    @prakashsingh-np8go 4 года назад +1

    I have tried the same thing with my lenovo b570e laptop ssd is working fine but the data transfer speed of hdd is very very low(it is hardly 200kbps)

  • @richarddavid5365
    @richarddavid5365 2 года назад

    Thanks sir its very useful video

  • @mr.r2520
    @mr.r2520 Год назад

    Thank you for this idea. 1. Can I do clean install of Windows 11 to the ssd and use the old hdd as my storage drive? 2. Is it okay to just use 120gb ssd to install the Windows OS there?

  • @nortongartino4602
    @nortongartino4602 3 года назад

    Thank you so much for the video!

  • @pianoaddict772
    @pianoaddict772 3 года назад

    I'm in the process of upgrading my old laptop. The optical disk drive is not working properly. This is a great way to use the wasted space. Thank you

  • @giljasontuna4840
    @giljasontuna4840 4 года назад

    Thank you. Very clear instructions :)

    • @EasyTechs
      @EasyTechs  4 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @KeisarPR
    @KeisarPR 3 года назад +1

    Is there a chance that it won't fit to some laptop? Like the outer case part didn't match or some screws didn't match?

  • @BeatsByClover
    @BeatsByClover 6 лет назад +2

    BRILLIANT VIDEO

  • @anthonynorton666
    @anthonynorton666 3 года назад

    First of all, thank you for the video. What is the easiest way to make sure you get an optical drive bay tray that matches your current HDD or SSD?

  • @sandyaramani6853
    @sandyaramani6853 3 года назад

    Nicely explained thank u

  • @anshrawat5518
    @anshrawat5518 3 года назад

    Please make video regarding What company SSD drive we should buy?

  • @JAIMINPatel88
    @JAIMINPatel88 2 года назад +1

    Hi I installed a new ssd on place of dvd drive on my old laptop and installed OS on it.
    But the performance is not upto the mark.
    A local technician sa8d that it because i installed the SSD on olace of DVD DRIVE. I should have installed on place if the old HDD. And keep the Old hdd on olace of dvd.
    It it true?

  • @jetzagondadul3816
    @jetzagondadul3816 2 года назад

    Thanks for this tutorial.
    Btw, what will happen if I'm using that hard drive then I pop open the slot?

    • @JJFlores197
      @JJFlores197 2 года назад

      Nothing since there is way to 'pop' it open. the caddy is a tray. It doesn't have any mechanism to "open" like the DVD drive did.

  • @nikliyan
    @nikliyan 5 лет назад

    Excellent one. Was really helpful...

    • @EasyTechs
      @EasyTechs  5 лет назад

      Good to know it helped you out, thanks for the feedback

  • @jdtrini
    @jdtrini 3 года назад

    Thank you so much for this. Subscribed✌🏾

    • @EasyTechs
      @EasyTechs  3 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @anandraj.p0406
    @anandraj.p0406 3 года назад +1

    if I put new SSD in main storage slot and keep my old HDD in caddy cd drive and run new OS from SSD, then HDD work at same like it worked before? some saying that HDD is working slow when it is kept in caddy .. Anyone answer this

  • @tamertemo7635
    @tamertemo7635 4 года назад

    Thank you in these information

  • @Ameer_Abdullah_Ahmed
    @Ameer_Abdullah_Ahmed 5 лет назад

    A very good video thanks for the detailed procedures ... it was very usful for me.

    • @EasyTechs
      @EasyTechs  5 лет назад

      Good to know it helped you out, thanks for the feedback

  • @kotomiichinoseyun
    @kotomiichinoseyun 3 года назад

    Thank you for 'showing me da way'

  • @91364Steve
    @91364Steve 4 года назад

    This is a GREAT video. But I have one question: why did you put the SSD in the original drive bay and the old HDD in the converted optical drive caddy? Can I just put the SSD in the caddy and avoid messing with the HDD?

    • @EasyTechs
      @EasyTechs  4 года назад +1

      Good to know it helped you out. Yes you can, you just need to configure your BIOS to boot from the SSD. thanks so much for the feedback!

  • @ebsgood8396
    @ebsgood8396 4 года назад

    Very useful info. Thanks!

    • @EasyTechs
      @EasyTechs  4 года назад

      Good to know it helped you out, thanks so much for the feedback!

  • @JonKino828
    @JonKino828 4 года назад

    Will the following order work?
    1. Install the SSD straight into the (former) optical drive;
    2. Then transfer the OS (Windows 10) across to the SSD;
    3. Then change the bios to boot from the SSD.

  • @ansarimoni
    @ansarimoni 3 года назад

    Subscribed.. helpful video

  • @MrRobzkie
    @MrRobzkie 4 года назад

    so which one is better? replacing the whole hdd and putting all the files into an ssd or this -combining ssd (os) +hdd (for your files)??

  • @aadiizhere3240
    @aadiizhere3240 5 лет назад +1

    I migrated os to ssd and now placed the HDD at cd drive place , then how to do setting in bios ? For booting though ssd

  • @wildernessandme1744
    @wildernessandme1744 3 года назад +2

    "Follow me I know da wey!"

  • @amirsarabi3725
    @amirsarabi3725 5 лет назад +2

    thank you for this useful video, just please do me a favor, let me know is this procedure applicable for "ASUS K45 VD"? or need something else?

    • @EasyTechs
      @EasyTechs  5 лет назад +2

      Its a general method for all models

  • @mufarrijlukman21
    @mufarrijlukman21 4 года назад

    Can you tell me all the integrated/internal gpus on your laptop? And what is the card youre using on the eGPU

  • @mr.anirbangoswami
    @mr.anirbangoswami 5 лет назад +2

    i can't tell you how much this video helped me. :> can you keep a secret? it helped a lot. it also convinced my dad to buy me an ssd. :D so thanks for that too.

    • @EasyTechs
      @EasyTechs  5 лет назад +1

      Good to know it helped you out, thanks for the feedback

  • @Havs122
    @Havs122 4 года назад +1

    Excuse me, do you know where i can find the folder Documents in the HDD?

  • @abhishekpandey2991
    @abhishekpandey2991 3 года назад

    Is there any speed differences in the hard drive after putting in the CD drive slot.

  • @nashse7en
    @nashse7en 10 месяцев назад

    HI do you have any video on How to boot windows in the CAddy port ? My Main Sata cable is broke. I can only use the Optical caddy sata port.

  • @lifenext4433
    @lifenext4433 2 года назад

    Thanks alot sir ♥

  • @CruzXz
    @CruzXz 4 года назад

    Whats the difference between putting ssd on caddy and on hdd spot i need to open up my pc to put ssd on hdd spot its going to be a hassle for me because i don’t trust myself to pry open the laptop and replace ssd on hdd spot and hdd on caddy

  • @JamesSamples
    @JamesSamples 3 года назад

    That's cool! I've got an ASUS similar to the one in the video. I'd like to add a third drive. Does the optical drive use the same SATA ports as a SSD/HDD? If the optical drive is different, what type of port is it? Is the port used by the optical drive slower than a SATA port?

    • @VidarrKerr
      @VidarrKerr 3 года назад +2

      The idiot liked your comment, but doesn't even answer your question. I have the same question.

  • @muhammadamirulfirdaus7224
    @muhammadamirulfirdaus7224 4 года назад

    Which one is better SSD in HDD compartment or optical drive compartment?

  • @tain4388
    @tain4388 2 года назад

    Will this affect the performance of the HDD in question?

  • @superbrightbrat7647
    @superbrightbrat7647 3 года назад

    sooo it's okay for both drives to have the OS and you basically just pick one of em in the bios?

  • @gopalkokate9854
    @gopalkokate9854 2 года назад

    Hi Sir,
    I have HP Elitebook 8460p laptop .
    Which Type of SSD and Caddy support to my laptop.
    Please suggest... ?

  • @saikatkundu7773
    @saikatkundu7773 3 года назад

    is there any speed difference in optical drive port and in main storage port ? any in port i can install ssd and can get the same speed ?

  • @dipuzid
    @dipuzid 4 года назад

    Hi I want to add my old laptop’s hdd to my new laptop’s optical drive bay which I found is 12.7 mm type. But the problem I am facing now is that my old hdd is of serial ata 150 type. So will it work? And where can I get a caddy with sata 150 connectors?

  • @amitaniket5472
    @amitaniket5472 3 года назад

    Do caddy has an indicator light just like dvd drive?

  • @sarajgimba4705
    @sarajgimba4705 3 года назад

    What will be the difference in performance while placing ssd in caddy or in the main sata where there is hard drive

    • @terranovaspace
      @terranovaspace 3 года назад

      Optical drive speed is slower than sata drive

  • @Hello-qn5ov
    @Hello-qn5ov 5 лет назад

    Is there any difference doing these steps in both windows and Ubuntu ? I use Ubuntu. Help me out please.

  • @RajMhamane
    @RajMhamane Год назад

    If I replace CD drive with ssd
    will it affect booting speed and read write speed ?

  • @danmiguelsangcap6762
    @danmiguelsangcap6762 3 года назад

    Your videos are very helpful. I want to upgrade from HDD to SSD. Can I ask if it is ok that I put the SSD (has the transferred OS from HDD) into the caddy? and still make the HDD act as the storage and not having the OS.

  • @ashkanaghazadeh1463
    @ashkanaghazadeh1463 3 года назад

    @easyTechs Thanks for the video. I do have a question though. Doesn't the carry pop out when the button on the DVD Rom - now the new compartment - is pressed?

  • @bhagasasi425
    @bhagasasi425 3 года назад

    Sir, I put my hdd on my caddy. But, there is a clicking sound while booting up, shutdown, and restart. Is it okay to my hdd sir? Or, is it better to change the position? Hdd on its original place and ssd on caddy..

  • @dennisjohnston7967
    @dennisjohnston7967 3 года назад

    Will an ssd fit in the caddy or will it be a different model of the caddy?

  • @corriemunnik2833
    @corriemunnik2833 4 года назад

    Hi there and thanks for a very informative video! Quick question though, is it possible to boot a copy of Windows from the Hard Drive in the caddy? I'm planning on getting a SSD for Windows 10 that will sit in my laptop's storage bay, but want to run Windows 7 off of the HDD in the caddy as I need Windows 7 for some older programs.
    Any help would be much appreciated!

  • @magicwolrdstudio8526
    @magicwolrdstudio8526 5 лет назад +1

    really its help full

  • @shahabdmc7928
    @shahabdmc7928 5 лет назад

    Thanks for this nice video, I want to have windows 10 on the new SSD (I have a licence key) and I want to keep my original Win 8.1 on the mechanical drive AND be able to boot into Win 8.1 as well, could you please advise about making my laptop dual boot?

  • @meganoldavo
    @meganoldavo 4 года назад

    Can i use the DVD adapter to SSD like a primary disc? my HDD port doesn't work on my laptop

  • @leebaohong3938
    @leebaohong3938 4 года назад

    Hi there, thank you so much for the video. But just want to confirm. The process of transfer of file using minitool is before I install the SSD inside my laptop or after ?

    • @EasyTechs
      @EasyTechs  4 года назад +1

      It can be before or after, both drives need to be connected to the laptop at the same time

  • @rickymutreja9103
    @rickymutreja9103 2 года назад

    hello sir.....i am confused wheather to install ssd in disk slot or hdd slot......is there any difference??

  • @akshitmangotra5370
    @akshitmangotra5370 4 года назад

    Should i Add my SSD to CD ROM Slot or Replace SSD to Hard drive slot and keep Harddrive to CD Rom slot. Because i heard that there may be issue of frequency of CD ROM which is 1.5 GHz and it doesnot performs better. So is it advisable to replace HDD slot with SSD and put HDD in CD ROM slot?

  • @amirulacap3214
    @amirulacap3214 3 года назад

    Hi, I facing an issue.I replacing my HDD with new SSD and plan to put new SSD in harddisk bay while the old HDD in caddy. When I boot up my laptop, I can see the HDD in boot menu but I cannot see the HDD in disk management after my laptop finish boot up.

  • @garrtrigger
    @garrtrigger 4 года назад +1

    Is this mod possible for the Acer Aspire E15?

  • @karangiri7317
    @karangiri7317 6 лет назад

    Thanks for your video, please solve query asap,
    I have a question, If I put SSD in optical drive and clone windows in ssd and running my system with SSD in optical drive, Should I
    need to change the place of SSD from optical to main HD slot, If I continue it in optical drive what are disadvantage of it ???

    • @WhereWeRoll
      @WhereWeRoll 5 лет назад

      Karan Giri There’s no downside to running it in the optical drive slot. Both are sata drives.

  • @waletherbschannel9285
    @waletherbschannel9285 3 года назад

    Hai sir...the minitool partition wizard need serial key... I just install the latest version.. can't futher the next step of copy disk..need to buy license for the software

  • @johndoeee888
    @johndoeee888 3 года назад

    Ok I know I'm late. But can I use the caddy to copy my os to my ssd? Or do I need to get the sata adapter? To do that?

  • @simpzic772
    @simpzic772 3 года назад

    hello sir, can u clone to ssd using caddy drive? Because i don't have sata cable to do cloning

  • @afiqkhusairi2452
    @afiqkhusairi2452 4 года назад

    Hi, i would like to ask about the ssd. If i change my dvd drive to ssd. Can i directly mirror the windows to the ssd from my current hdd? Do i need to change any setting in the bios?
    Is there any difference if i put the ssd in hdd slot or the dvd drive slot? Thank you.

  • @jerryorder9084
    @jerryorder9084 5 лет назад

    So if I have an SSD already, I can add another SSD no problem? Also would it increase my PC speed? Like whatever I put on that SSD.

  • @bdwapt
    @bdwapt 5 лет назад +1

    I have an empty m.2 ssd slot in my laptop. If I follow the steps of software migration (as you stated in another video), install the ssd and configure it according to this video. What will happen to my previous C:/ drive which is in hdd?

    • @idonthaveballs_
      @idonthaveballs_ 4 года назад

      Nothing will happen on your HDD. i think.

  • @PeterNasello
    @PeterNasello 5 лет назад

    Thanks a ton, followed this tutorial exactly to get a second hdd into my optical bay. However, I am noticing very slow read & write speeds (around 2 MB/s) from the optical bay? It wasn't like this before, any ideas as to why or if this is normal? Or maybe an error made on my part? Appreciate the help

    • @EasyTechs
      @EasyTechs  5 лет назад

      Thanks for the feedback, it shouldnt be that slow, but I'm not sure what the problem could be in your case