📚I've just launched my Skool community where I'm putting all the resources from my videos (Join while its free!) www.skool.com/ai-growth-academy-5431/about
Good tutorial! FYI - Instead of looping to keep checking the status of the call, you can use the "Server URL" in Vapi to send you the end of call report. It's under the "Advanced' tab within your assistant.
Thank you, yeah I thought about doing it that way because that’s how I’d usually do it. But I’m not sure if it’s possible to have 2 triggers inside an n8n workflow with the second one being a webhook for the server URL…I could be wrong though
Thank you for your videos….You have a very pleasant manner, and don't rush….I am into my 60s, and am learning so much from your age group…..This is when the internet brings people together….I wish you well with your channel 😊
This was very useful and a great example of how to use n8n. Thanks Ahmed for making this! My only beef was the AI Agent voice was very mechanical sounding. I see others have mentioned this. Perhaps a follow up video on getting better voice results?
Great info. In Europe is 15 cent per minute too high for local calls. Should be around 1 cent per minute, otherwise it will not being used because there is a lot of competition and much better pricing in Europe.
As a potential user thank you for the video but I have some concerns: 1. The voice sounds very AI, that will make the person I'm calling to suspect that something is not right 2. Your example is for booking a service, what about answering or replying to phone calls I received? For example a studio manager gets 30 calls per day that need customer service about classes in the studio is this process similar? 3. I would love to try this for ordering food or booking other services Thanks for the video
Very valid question. Yes I actually realised that as I was editing I should’ve used a different voice - there’s a whole library and there are others that sound a lot more natural. Regarding the use case. The example I gave was for outbound call. However you can easily also set up a Vapi assistant to handle inbound calls. Check out my other video I had a demo of this.
@@AhmedMukhtarAIyeeeeesss!!!!! Just go straight in with an MVP skool community and we will join no questions asked while u add in more stuff! Looking forward to seeing many more videos soon!
Thanks for feedback. But the delays in the phone calls are limited by the VAPI platform. They already use streaming but the delays could be minimised by using faster models for llm, TTS and STT
This is awesome, would you be able to share the n8n template? I have a personal assistant workflow, so building out the tool. I am little stuck on the body of the "make call" node. Thanks!
Thanks for the great video Ahmed. A few months back I started working on some basic ai integration for my own small business but I came unstuck very quickly when it came to the accuracy of the speech to text tools that were available at the time. My plan at the time was to use speech to text to record customer details like address, phone number and description of the service they required, then send that into our CRM for further integration. Unfortunately at the time though the speech recognition was nowhere good enough to transcript the calls and so I put the project on hold. Would you say that the current available tools would be accurate enough to take down important details like I described? I realise its only a matter of time till this becomes viable if its not already, but I know how much I struggle even myself to understand people on the phone sometimes and 1 wrong digit can mean a lost customer.
Honestly the AI space and especially voice AI is advancing rapidly. Especially now with OpenAIs new voice models and realtime API. Theyre so good. But Ofcourse it’s never 100% however, for your case if you or the customer are speaking with a voice ai agent to capture details, you can prompt the agent to actually say back the numbers /emails for confirmation to double check. Then once confirmed you can send to your CRM
Great tutorial Ahmed! Question: From a developer's standpoint, what's you experience with n8n so far, compared to another automation platform like Make?
In my experience N8N is a lot more intuitive especially from developer point of view. I found it a lot easier to pick up and understand what’s going on.
thank you for creating helpful content about n8n I want to ask you to have more explanation in details and if you can try to share the template for the work you are explained in the video
Yes it’s possible to use open source model instead to reduce cost however, in my experience they don’t work well for agents. They hallucinate and find it hard to call tools and output the right information.
AI voices are definitely getting more human-like, but the goal isn’t to replace human interaction. It's about convenience-freeing up time for the important conversations. Imagine a world where a customer's personal AI calls up your business and talks to your inbound AI...you've just landed a sale without lifting a finger
Sounds great, almost like how I do the same thing now. In the amount of time I vocalize all the instructions I could have filled out an online order form. This just seems like a complicated Rube Goldberg mousetrap. Do we really need such over the top super-siri? I guess I just prefer to be the one with agency. Thanks for helping me see the benefits with less effort, more efficiency, and fewer mistakes.
But if you use your time well you can do double of the super technical stuff and shaking hands with the big wales it gave you and close more deals. It’s just like calling the pharmacy. At first everyone was like ah I hate that auto bot I want to talk to a real pharmacist. But you know how much pharmacist get paid? They are insultingly more qualified and can do much more technical things that a bot and than taking 1,000 calls a day from people asking: “can I check the status of my prescription?” You are going to tell me that we need to hire someone and pay them $70K a year just to answer those calls? Nahhhh brah. Bot me up. Let me know. I’ll lace you up with one so you can make more money.
I get the benefits of that but is that AI? I remember being able to book a flight in the early 80s speaking to an automated teller. But like all tech we create its focused around working for humans, using the same system like windows screens and phone numbers by AI is a bit of a Rube Goldberg mousetrap, overly complicated for a machine to use a machine designed to be used by humans. AI probably is better suited for managing robotic movements or even driving cars, not planning my kids birthday party or writing great screenplays. We need to use tools as effectively and efficiently as possible.
But I like your example, in the case of customer service with a pharmacy the AI screener is there to help the pharmacist directly, the customer indirectly. It isn't what the customer is calling about, and not knowing what they need to say or know about can be frustrating and daunting when navigating a Maze of submenus and never feeling like they're being helped, just corralled like cattle.
Wrong!! The model is using a Speech to Speech and that’s what makes it innovative. Speech to text was what they were offering until this release. You should study your sources before making a video. Gosh!
📚I've just launched my Skool community where I'm putting all the resources from my videos (Join while its free!)
www.skool.com/ai-growth-academy-5431/about
Good tutorial! FYI - Instead of looping to keep checking the status of the call, you can use the "Server URL" in Vapi to send you the end of call report. It's under the "Advanced' tab within your assistant.
Thank you, yeah I thought about doing it that way because that’s how I’d usually do it. But I’m not sure if it’s possible to have 2 triggers inside an n8n workflow with the second one being a webhook for the server URL…I could be wrong though
Thank you for your videos….You have a very pleasant manner, and don't rush….I am into my 60s, and am learning so much from your age group…..This is when the internet brings people together….I wish you well with your channel 😊
Thank you for your kind comment. I’m glad you found it helpful 🙏🏽
tq smooth 😅
I’ll join the Skool asap.
Killer tutorial mate
This was very useful and a great example of how to use n8n. Thanks Ahmed for making this! My only beef was the AI Agent voice was very mechanical sounding. I see others have mentioned this. Perhaps a follow up video on getting better voice results?
Great job for only having 2 videos listed. Very useful example. Definitely earned my sub and like, thanks.
Thank you 🙏🏽
Ayy I appreciate the tutorial man! That was a quick turnaround
Any time!
Great info. In Europe is 15 cent per minute too high for local calls. Should be around 1 cent per minute, otherwise it will not being used because there is a lot of competition and much better pricing in Europe.
Great tutorial Ahmed! 👍
simple and great tut mate!
As a potential user thank you for the video but I have some concerns:
1. The voice sounds very AI, that will make the person I'm calling to suspect that something is not right
2. Your example is for booking a service, what about answering or replying to phone calls I received? For example a studio manager gets 30 calls per day that need customer service about classes in the studio is this process similar?
3. I would love to try this for ordering food or booking other services
Thanks for the video
Very valid question.
Yes I actually realised that as I was editing I should’ve used a different voice - there’s a whole library and there are others that sound a lot more natural.
Regarding the use case. The example I gave was for outbound call. However you can easily also set up a Vapi assistant to handle inbound calls. Check out my other video I had a demo of this.
awesome video mate!
don't know how you only have 546 subs - you just got another one 💪💪 what do you use for your video editing btw?
Thanks , premier pro
Great Job, Ahmed 👍
Good luck with your new channel!
Thank you 👊🏽
Mindblown 🤯 Okay we need a skool community stat!
Thank you! I'm definitely considering it...
@@AhmedMukhtarAI Where can we find the blueprint?
I'm working on a way to share it soon
@@AhmedMukhtarAIyeeeeesss!!!!! Just go straight in with an MVP skool community and we will join no questions asked while u add in more stuff! Looking forward to seeing many more videos soon!
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
If you really want to wow the viewers, change the audio in, the text generation out, and the TTS to all use streaming. Latency will approach real-time
Thanks for feedback. But the delays in the phone calls are limited by the VAPI platform. They already use streaming but the delays could be minimised by using faster models for llm, TTS and STT
This is awesome, would you be able to share the n8n template? I have a personal assistant workflow, so building out the tool. I am little stuck on the body of the "make call" node. Thanks!
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
Good video. Subscribed 👍🏻
Thanks for the great video Ahmed. A few months back I started working on some basic ai integration for my own small business but I came unstuck very quickly when it came to the accuracy of the speech to text tools that were available at the time. My plan at the time was to use speech to text to record customer details like address, phone number and description of the service they required, then send that into our CRM for further integration. Unfortunately at the time though the speech recognition was nowhere good enough to transcript the calls and so I put the project on hold. Would you say that the current available tools would be accurate enough to take down important details like I described? I realise its only a matter of time till this becomes viable if its not already, but I know how much I struggle even myself to understand people on the phone sometimes and 1 wrong digit can mean a lost customer.
Honestly the AI space and especially voice AI is advancing rapidly. Especially now with OpenAIs new voice models and realtime API. Theyre so good. But Ofcourse it’s never 100% however, for your case if you or the customer are speaking with a voice ai agent to capture details, you can prompt the agent to actually say back the numbers /emails for confirmation to double check. Then once confirmed you can send to your CRM
Great Video mate, Where to find resources?
I’m working on releasing this very soon
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
Great tutorial Ahmed! Question: From a developer's standpoint, what's you experience with n8n so far, compared to another automation platform like Make?
In my experience N8N is a lot more intuitive especially from developer point of view. I found it a lot easier to pick up and understand what’s going on.
thank you for creating helpful content about n8n
I want to ask you to have more explanation in details and if you can try to share the template for the work you are explained in the video
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
Good information 🎉
Well done
Brilliant nice work!
Phenomenal
sir, can you show more detail on how to query data for calling tool, I have stuck there for a couple days
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
You mention providing the source code. Where can we find the your n8n flow code?
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
thanks! is there a way to make it even cheaper like using LLama or OpenAI as the LLm?
Yes it’s possible to use open source model instead to reduce cost however, in my experience they don’t work well for agents. They hallucinate and find it hard to call tools and output the right information.
@@AhmedMukhtarAI intresting, would be cool if you can cover this topic maybe an idea for a good video ;)
Please can you share this work flow?
I've just launched my skool community where I'm putting all the resources from my videos: www.skool.com/ai-growth-academy-5431/about
can this be multilingual. can bot speak some other language?
Yes, you have a selection of voice models for different languages.
What is the name of app for the automation?
N8N
@@AhmedMukhtarAI Thx,
good tutorial :)
Mhm. Ok, now do it by hand.
Great, but I'll hang up on any AI calling me. If I go out of business that's fewer businesses you can choose from. Lose-lose.
AI voices are definitely getting more human-like, but the goal isn’t to replace human interaction. It's about convenience-freeing up time for the important conversations. Imagine a world where a customer's personal AI calls up your business and talks to your inbound AI...you've just landed a sale without lifting a finger
Sounds great, almost like how I do the same thing now. In the amount of time I vocalize all the instructions I could have filled out an online order form. This just seems like a complicated Rube Goldberg mousetrap. Do we really need such over the top super-siri? I guess I just prefer to be the one with agency. Thanks for helping me see the benefits with less effort, more efficiency, and fewer mistakes.
But if you use your time well you can do double of the super technical stuff and shaking hands with the big wales it gave you and close more deals. It’s just like calling the pharmacy. At first everyone was like ah I hate that auto bot I want to talk to a real pharmacist. But you know how much pharmacist get paid? They are insultingly more qualified and can do much more technical things that a bot and than taking 1,000 calls a day from people asking: “can I check the status of my prescription?” You are going to tell me that we need to hire someone and pay them $70K a year just to answer those calls? Nahhhh brah. Bot me up. Let me know. I’ll lace you up with one so you can make more money.
I get the benefits of that but is that AI? I remember being able to book a flight in the early 80s speaking to an automated teller. But like all tech we create its focused around working for humans, using the same system like windows screens and phone numbers by AI is a bit of a Rube Goldberg mousetrap, overly complicated for a machine to use a machine designed to be used by humans. AI probably is better suited for managing robotic movements or even driving cars, not planning my kids birthday party or writing great screenplays. We need to use tools as effectively and efficiently as possible.
But I like your example, in the case of customer service with a pharmacy the AI screener is there to help the pharmacist directly, the customer indirectly. It isn't what the customer is calling about, and not knowing what they need to say or know about can be frustrating and daunting when navigating a Maze of submenus and never feeling like they're being helped, just corralled like cattle.
Wrong!! The model is using a Speech to Speech and that’s what makes it innovative. Speech to text was what they were offering until this release. You should study your sources before making a video. Gosh!
You should watch the explanation until the end before making a comment 😁