Effortless Scaling: AFMC's Journey to a Seamless Contact Center Experience

Meet Nathan Ray, Senior Vice President at AFMC for Business Operations. AFMC, provides essential services to healthcare providers and patients in Arkansas and beyond, including quality improvement and expanding contact center operations.
In this video, Nathan shares AFMC's journey from struggling with a legacy on-premise phone system to discovering a scalable, cost-effective solution with BluIP. Learn how BluIP's integrated approach as an internet service provider, telecom, and hosted PBX provider helped them overcome scaling challenges, optimize their infrastructure, and enhance service quality.
Discover how BluIP's comprehensive solution, including AI-driven quality assurance, has allowed them to better serve our customers and improve patient care. If you're considering transitioning from an on-premise or another cloud solution, AFMC highly recommends BluIP.