Many automatic machines don’t deliver a dark espresso shot. This one does. And, the milk is nice and hot. Have owned this machine for about 3 years. Still loving it, as do friends and family. For its current price it may be the best deal around for a fully automatic machine.
Hi Mark! Thanks a whole latte for sharing your thoughts on the Gaggia Anima. Long-term reports are especially helpful for others considering a purchase! Marc
@@Wholelattelovepage Sure thing, Marc. I always enjoy your videos and benefit from your expertise. Interestingly, I just looked up how long I have owned the Anima Prestige, it has actually been OVER 7 YEARS not 3 as I initially thought. Can’t believe how time flies.
@@MarkMphonoman Well thanks for the kind comment! The lost Covid years? 7 years is wonderful and expected with good routine maintenance. We get regular reports of +15,000 brew cycles with nothing more than that. Any guess as to how many brew cycles on your Anima? I did my first of 44 videos on the Anima in November of 2015. You must have been among the first to own the machine! Marc
@@Wholelattelovepage Ha, that is a tough question to answer. Thousands of espresso shots because I have at least one shot a day. Not much on milk beverages because that only happens when family and friends request them. While I have had the Anima Prestige for 7 years, I also have a Gaggia baby from the 1990’s and about every other year it comes out of the closet and finds its old home on the kitchen counter for a few months. Must admit, I also periodically use a Nespresso machine for shots. So, while the Anima has been going strong for + years, and I truly love it, it does share time with other machines. Tell you what, I am eyeing the new Jura models and like what I see. Lol. Guess I just love and enjoy a variety of machines and coffees. Mark
@@Wholelattelovepage Sorry, I forgot to answer your question. I bought the Anima Prestige back in 2015. I believe that was when it first came out. Cost was $1,300.00.
Very proud to have ordered my Anima Prestige yesterday. After much research - 90% on this channel - I decided that this was the best value for what I need at home. The support from Whole Latte Love in reaching this conclusion was as good as it gets. The videos are also awesome. I cannot wait to get my Anima Prestige! Thanks Marc and team!
Hi Aldo, Thanks for the comment and happy to help you make a good decision. Please accept my apologies for a delayed response! Been offline for a few days with sickness. Typically try to respond to all comments and questions within 1 business day of receipt. Cheers on your new machine. May want to bookmark our support wiki for the Anima Prestige here: wiki.wholelattelove.com/Gaggia_Anima_Prestige Marc
cheeznhard love it. Just made me an espresso about half an hour ago. Very dependable and easy to maintain. Great espressos and other varieties as well. I try not to make too many milk drinks ... I do have co e up with my own “café con leche” - just 3 ounces or so of milk. After that just Americanos and an espresso early afternoon. Just live mine.
Stoked about this. I scored one of these on Craigslist only used ONCE (Prestige model), for under HALF the price! Deal of the century. Morning coffee will never be the same!
Just placed my order for the Gaggia Anima Prestige and can't wait to make use of it! Will respond with a review of my own once I've had some time with it. Looking forward to it!
Brian W Schmidt hope you are enjoying the machine! What are your thoughts about it? Does it make a good cup of coffee or Nice crema? Did you have any issues with it?
Hi, I’m wondering if it’s possible to make a chai latte with this machine, and how you’d go about it? Just cut open a bag of chai tea and put it in the place where you’d put pre-ground coffee? Thanks.
Hi mg, Thanks for the question. Can't say as I've tried that. Water would not be in contact with tea for very long so not sure it would work. The machine does produce hot water out of the spout on left front of the machine. Could use that to brew your tea.
Hello: I have enjoyed this machine for many months. I find a pool of water below. I wipe it up but it returns. I am unable to pull out the brew unit as shown in the video. It appears to be stuck. Don't wish to force it out for fear of breaking something. Any advice? Thanks
Hi M, here's a video showing how to solve problem of not being able to remove brew group from the Gaggia Anima: ruclips.net/video/YLv3c2krUQA/видео.htmlsi=1ocq6xBVSChFURws
Hi, between this anima prestige vs magenta prestige, which one is better aside from the more types of coffee produced of the magenta? Because they are almost at the same price point, which one would you recommend? Thank you.
Is it possible to make just a regular latte with this (not latte macchiato)? Would also like to know if it supports Americano and flat white. Thanks for any info!
Hi fupa, I'd have a look at the Gaggia Cadorna. It makes a proper flat white and true Americanos. Also has a much nicer UI than this machine. Here's a quick video highlighting those features and more: ruclips.net/video/jrAQQdug3Sc/видео.html Marc
@@Wholelattelovepage Thanks for the reply Marc! Funny, in the time between my question and your response, I actually bought a Cadorna Prestige, it's coming Wednesday, so we're really excited about that. Also, thanks for answering my question regarding flat whites and americanos - I'm going to assume there's some legal/copyright reason why no one can discuss regular lattes when it comes to these machines since basically no video out there addresses what is probably the most popular coffee drink ;)
fupa you’re welcome! In order to make a proper latte or flat white it’s espresso in the cup first then milk froth over top. Not many machines that’ll do that order. Machines in past always did milk first then espresso. With those in most cases you ended up with the macchiato look of espresso layered in the middle. Sorry for the delay in response. Had a big project last week and usually go offline for weekends. Enjoy your new machine! Marc
Hi AC, Thanks for the question. Most Italian machines do not put "latte" on the menu. If they do, it's just for frothed milk. As you may know in Italian latte means "milk". To get a latte (technically a caffe latte) use the latte macchiato. When complete, stir gently to combine the lower milk layer with the espresso layer in the middle and you have a standard latte! Marc
I'm torn between this machine and either the new Jura D6(limited reviews because it's new) or the Jura Ena Micro 9. Seems like these machines are a little nosier than the Juras based on the video reviews. Can you offer any help in reaching my decision. Is changing the grind size tedious for beginners with the tool on Gaggia machines as opposed to the turn dial? I'm upgrading form a Keurig so I know taste is going to be substantial on either machine. I've done a lot of research and my head is spinning.
Hi TT, These decisions can be difficult! What drinks will make the most. If doing mostly milk drinks, I'd go with the Gaggia as with the carafe it's more convenient. If mostly coffee/espresso I like the Jura ENA Micro 9 - It's what I have at home for coffee and espresso. As you mention any bean to cup machine will make a much better coffee than a Keurig. Also save you a bunch as whole bean coffee is far cheaper than the capsules! Sound wise the Jura may be slightly quite than the Gaggia but it's a subtle difference and not one I'd use to make a decision on. Changing grind size is not tedious with the tool. Marc
Is there any restrictions when using the ground coffee function on top? Can I use the ground flavored coffee ? I know you say don’t use flavored or dark coffee beans because they are too oily. Does that apply to the ground coffee?
Hi Bob, Thanks for the question - it's a good one! When using preground coffee via the bypass doser of a super-automatic machine it's okay to use darker roasts but we advise against using flavored coffee. Flavored coffee often contain added sugar which can gum up the brew unit in the machine.
Whole Latte Love thanks for the reply. What do I gotta do to get a pumpkin spice latte like in Starbucks. I already have a $600 machine. Lol One more question. I'm still confused about the aroma or strength button that highlights the beans on the front. I had 5 beams highlighted and the coffee was kind of strong that it upset my stomach. So I lowered it and highlighted two beans...what happens now? Do I get more water in my coffee now which makes it weaker?
Hi Bob, The aroma/strength button setting determines how much coffee is ground. It's that time of year...Almost time for the PSLatte!!! If you search our YT channel we have a few different recipes for making pumpkin spice lattes including completely organic with actual pumpkin in the mix. The easy way is to add some pumpkin spice syrup to a latte. Here's a link to Monin pumpkin spice syrup: www.wholelattelove.com/monin-pumpkin-spice-syrup-mopumpkin-1-pk
We were at Jura's North American headquarters a few weeks ago (see video link below) and sampled coffee made with and without PEP on their new Z6 machine. It seemed to produce an espresso with more crema and richer body/flavor. Of course a lot depends on the coffee being used. Here's the video which goes over the new PEP process: ruclips.net/video/cU5MMO4urwQ/видео.html
hello, I'm thinking of starting a coffee shop from scratch. im thinking of either getting 2 anima classics or 1 of these the deluxe. would you recommend this for something like that? those two are the best I can think of with the budget i have. thank you.
Hi urllez, These types of machines are not really suitable for use in commercial operation. Here's a link to commercial rated automatic machines: www.wholelattelove.com/commercial?p=2
Just bought one from Costco. Haven't managed to use yet - keeps flashing to close service door and replace drip tray. Can't for the life of me get drip tray out. Seems like it's solidly wedged. Wondering if faulty?!?
Hi Gina, A typical single espresso is 1oz/30ml. A cappuccino is usually made with 2oz/60ml of espresso and 4oz/120ml of frothed milk. Latte macchiato typically made with 1oz/30ml of espresso. If desired, you can go into the menu of the machine and reset to factory setting which should deliver these amounts. Hope that helps!
After watching many of your comparison and review videos, I purchased a Gaggia Anima Prestige . Having recently found myself short of funds, I had to get a used one that is not quite in perfect working order. Everything works as it should, except that it does not eject the puck. I must remove the unit and push up on the plunger mechanism from below, which does not seem to offer an excessive amount of resistance. Any idea where I should start troubleshooting? It's not obvious to me how the mechanism is activated (no spring or other mechanical pusher). Is it activated by vacuum from above or water pressure from below? If all else fails, do you sell just the brew group? Disassembling now...
Hi UTRB, You might start here with an in-depth video which goes thru deep cleaning of a brew group. Group in the video is from a Gaggia Brera machine but is very similar to thr group in the Anima: ruclips.net/video/HGmfnGN_JQA/видео.html This video demonstrates how to remove a stuck brew group on a Brera - also shows the proper position of various parts of a brew group. Might help in the off chance something is out of position on your group: ruclips.net/video/KxcZzpyu4Fw/видео.html We do carry replacement brew groups. If all else fails give us a call at 888-411-5282 and our tech support staff can help you out.
Thanks for the super quick reply. Sorry I wasn't around to do the same. But I did order a new brew group from youse guys, and at a pretty decent price. I had seen the videos you mentioned, and a couple of dozen more. No help. The new brew group solved the problem and now I can see what was wrong with the original. It seems that the ears on the black connecting rod (part number 996530001452, BLACK CONNECTING ROD BREW UNIT 8GR) are about 3-5mm too short, so they weren't catching the nubs on the interior sides of the brew group and forcing the puck up as the brew unit container came down. I'll have to take it apart again to see if the ends were broken, worn, or a manufacturing defect. You might let your techs know that this is a possibility for failure to eject. The person I spoke with seemed to think that the puck was ejected by being held to the plunger by vacuum, which was also one of my assumptions since I saw no mechanical mechanism for it in my brew group. All other guesses involved wet pucks, wrong grind setting, and cheap/oily coffee. Anyway, again, great price for the replacement part. We'll be doing business again.
Hi Mike, It technically makes a long coffee. It uses the espresso brewing process in which water is forced through finely ground coffee. In Italy, that is a regular coffee. To compare, most would say a Keurig machine makes a regular cup of coffee. Keurigs also use a form of the espresso process forcing water through pre-ground coffee in a plastic cup. Coffee made from fresh ground beans blows away that made from pre-ground!
How would this compare to the Jura E6. I'm looking for a super automatic machine and have narrowed it down to one of these. I mainly do espresso, with only the odd milky coffee so that is not a big deal. Any chance of a comparison video of the Anima and the E6?
Hi Chris, We do not currently carry the Jura E6. Believe it's a model only available in Europe so cannot do a comparison video :( I did look up the E6 and it uses Jura's PEP: Pulse Extraction Process. PEP pulses brew water through the coffee resulting in a fuller/longer extraction.
Hi Mark, Thanks for the question. It was awhile ago but most likely was Lavazza Super Crema: www.wholelattelove.com/lavazza-super-crema-whole-bean-espresso-coffee
Are you able to just get the steamed milk? It shows that the Velasca is able to, but I don't think I was able to find whether the Anima had this function.
Hi Adi, It's okay to use the finest grind setting - the smallest dot. Occasionally, when using very dark roasted beans the finest setting can choke the machine causing a slow or no flow condition when brewing. Also, as with any super-automatic machine refrain from using beans with oily surface sheen. Beans with oily surface may cause the grinder to clog.
I like lattes and other milk based drinks. I would like to purchase the most convenient, cost effective 1 touch machine (I don't know much about making them). I like the idea of the Gaggia Anima Prestige, but the numerous 1 star reviews worry me. I also didn't know if a refurbished machine is trustworthy or not. Suggestions? Thanks!
Hi matt, Thanks for the question. The Anima Prestige is a very cost-effective one-touch machine. Not sure where you are running into the 1 star reviews - maybe the Amazon rabbit hole? Understand in general purchasers of this type of equipment from non-specialty mass market retailers are generally less educated about coffee. Have a look at the verified owner reviews here which come from people with a little more coffee knowledge: www.wholelattelove.com/products/gaggia-anima-prestige-super-automatic-espresso-machine currently has 4.7/5 stars in 115 reviews. As to refurb machines you can read about the process ours go through here prior to sale: www.wholelattelove.com/blogs/articles/why-buy-a-used-espresso-machine We have a 15 day return policy and refurbs come with a 6 month warranty. Hope that helps! Marc
Does this make an 8oz cup of coffee? I like lattes but my husband likes regular coffee or americanos. Will this work for us? Can the espresso lungo button be programed for more water?
Hi Kelley, Thanks for the question. The lungo button can be programmed for larger cups. I believe the max is about 6-7oz. Depending on how strong your husband like his coffee you might be better off programming the lungo for 4oz (or more), pressing the button twice and the machine automatically runs 2 brew cycles. I use Gaggia machines (mostly the Accademia) like that to make larger travel mugs to go. Marc
Hi Hernan, Here's a side by side Specification comparison of the machines with pricing: www.wholelattelove.com/product_comparisons/show?products%5B%5D=breville-bes870xl-barista-express-in-black&products%5B%5D=gaggia-anima-prestige-super-automatic-espresso-machine&products%5B%5D=krups-barista-ea9000-super-automatic-espresso-machine Here are my thoughts... The Gaggia and the Krups are super-auto machines. The Gaggia has a milk carafe. Attach it to the machine, push a button and it makes a cappuccino or latte start to finish with the push of a button. When done, put the carafe back in the fridge and it's ready to go for next time. It's quick and easy! The Krups is a little different in that you put milk in a glass place it on the machine and a steam wand extends down into the milk to froth. Then espresso is added to complete the drink. The Breville is completely different in that it's a semi-automatic machine with a built in grinder. Frothing on the Breville is a manual process using a frothing pitcher so more labor intensive. But, with the Breville you have more control over both the espresso and the milk froth. This comes at the expense of convenience but in the end you can make a more refined drink. A good example of this is the froth. Now we recommend a frothed milk temperature of 135-150F for best flavor. But, some people insist on having it hotter. If that's you then you will be disappointed with just about every super-automatic machine. They all froth to the "sweet" temperature range. With the Breville and manual frothing you can make the milk as hot as you want. You'll also have more control over the quality/density of the froth so you can make a super-fine microfoam for a latte or a much airier froth for a cappuccino. Be aware that manual frothing like this does take some user skill. Super-autos do a fine job of producing froth for cappuccino and layered lattes. They do struggle a bit in producing a microfoam appropriate for pouring latte art. Really takes manual frothing and user skill to make finely textured milk. Hope this helps!
+Miguel Rosa With milk from the fridge we measured milk froth in the 140F range which is what we recommend for best milk flavor. When combined with espresso you can expect overall capp temp to be in 150-160 range. Here's a video in which we discuss milk temps and flavors: ruclips.net/video/KdfCBMobz_M/видео.html
+Whole Latte Love Thanks so much for the response. Considering this machine over the Jura... Would you say this machine temperature make hotter coffee (e.g cappuccino) than Jura? Comparable good quality?
I love drinking coffees hot (like burning tongue hot) and the cappuccino temp was not hot at all. I had the highest (hottest) setting. I'd say the drink temp was warm but it seems like they're meant to be tolerable to drink once said and done.
I've read that to change the grind setting the grinder myst be running, however with this machine the grinder will not run if the lid is open. Thoughts?
Hi Rick, Thanks for the question. Although not stated in the manual it's always okay to change grind to a coarser setting without the grinder running. Three options when adjusting finer. 1. Hold any old magnet near the sensor that the lid would contact if it were closed. Do that and the grinder will run. 2. It's okay to adjust finer in 1 step increments without the grinder running. 3. Grind all the beans out before making grind size adjustment. Hope that helps! Marc
@@Wholelattelovepage . That makes sense, but how would I change the grinder setting to a finer setting while the grinder is running? with the door open to access this the grinder shuts off.
Hi Martin, Thanks for the question. Milk carafe is the big difference. It allows for making a cappuccino or latte with a single button press without moving your cup. It's a two step process on the Deluxe model. Marc
+Sann M. Naing Hi Sann, Gaggia machines have been very reliable over the years. This machine features an updated brew group so should be even better. We like the Jura machines as well. One basic difference between Gaggia and Jura however. Brew groups in Jura machines are not removable for maintenance while Gaggia brew groups are. Not a big deal with Jura machines so long as you keep up with maintenance using the Jura cleaning tablets which are applied through the bypass doser.
Hello, I have a question and I hope someone can guide me, I don't know whether to buy the DeLonghi Eletta Capuccino Super-automatic or Gaggia Anima Prestige. it's for my girlfriend. if someone could guide me. Thank you
Hi I have a new Gaggia Anima Prestige and it makes whistling noise while pouring coffee. I took it back to the shop and got a replacement and for one day it was working normally . The next day whistling noise while brewing coffee came back! What is the cause of this ? Brand new machine . Thanks
I talked with our tech support. This is an occasional issue with super-automatic machines. Here in the US we are supplying a free "boiler valve" replacement part which solves the problem. It's fairly easy for the edn user to replace. I would have your dealer contact Gaggia for the part. The boiler valve is behind the removable brew group in the machine. It's held in by 4 screws with 2mm allen heads. When you remove the brew group it's the part with 2 red rubber rings. Here's a link to the Anima Parts Diagram: wiki.wholelattelove.com/images/1/10/ANIMA_Parts_Diagram.pdf The part you need is in Table 5/6 of the linked pdf file at POS1 in the parts list it's "BLK PIN FOR BOILER VALVE 4BAR ASSY." Hope that helps! Marc
Hi ZA, Thanks for the question. Technically the higher volume coffees made by this machine are considered "long coffee". Espresso machines like this one use a finer grind than what you typically use for filter coffee. They also use pressurized brewing that's not part of making filter coffee. That said, I use this machine and similar to make long coffee and came from decades of drinking filter coffee. For filter coffee drinkers looking to take a step up in quality and convenience this machine can work. Many (myself included) coming from filter coffee find they love Americanos. It's simply espresso brewed normally then hot water added. You can do that in two steps with the Anima. Or, the Gaggia Cadorna models can do it in one step. I use the Cadorna in the studio for 2 Americanos everyday. The Cadornas feature and updated and power color display. If interested check out this video featuring the Cadorna machines: ruclips.net/video/dVQTikx5Ypc/видео.html Hope that helps! Marc
Hi SM, I'd need more details. Like is the machine making steam? Many milk issues go back to not keeping the frothing components clean. Here's a link to our support wiki for the machine which can help resolve common issues: wiki.wholelattelove.com/Gaggia_Anima_Prestige/troubleshooting If in US one on one phone/chat/email support available hear from our coffee pros: www.wholelattelove.com/pages/contact-us Marc
Very similar machines in capabilities and functions. A couple of key differences: Price with the Gaggia Anima Prestige typically available for about $200 less. Other is the bean switcher on the Saeco which shuts of bean flow making it easier to switch out beans.
The problem I can see with this machine is that it only makes 11 grams single shots. I like my lattes with a double shot espresso ~17 grams and this would not work for my taste unless you just run an extra shot inside your drink but that defeats the purpose of super automatic. Is there a machine similar to this that will give you a double and single shot and you can choose between them?
Hi im, Thanks for the question. Yes there is! Check out the Gaggia Cadorna Prestige or Cadorna Milk. Here's a quick video on those machines: ruclips.net/video/jrAQQdug3Sc/видео.html In the video I cover 5 features of the machines. Feature #5 highlights how these machines will make a flat white (basically a standard latte) with a double shot. Machine uses 2 grind cycles to make the flat white so depending on your coffee strength setting you could go up to a true triple shot in a milk based espresso beverage. Also does the milk espresso prep order the right way with espresso first then milk but can flip that prep for macchiatos. Also does true Americanos! Check out the Cadorna Prestige here: www.wholelattelove.com/products/gaggia-cadorna-prestige Hope that helps! Marc
@@Wholelattelovepage Thank you for the suggestion I went ahead and purchased that. Now how to go about returning the Gaggia anima Prestige because it already shipped. I shot you an email. Hope to hear from one of your staff members soon Marc =)
I’ve got a gaggia anima prestige (few months old) and I’ve noticed that I can no longer get the spout to stay high without holding it (keeps sliding back down to lowest position). Has anyone else encountered this problem? (I can’t seem to find anyone with the same experience online) Is there a way to fix it? (I know it is only aesthetic and doesn’t actually affect functionality) Any input will be appreciated.
Hi AM, Thanks for the question and wow... your timing. No kidding I was shooting videos right about the time you left your comment on how to fix the issue. Video is not posted yet but here is the quick fix (this and a more involved fix will be demonstrated in the video): Pull the spout down. With a firm grip and sharp forceful motion pull down on the spout to basically yank it free of the machine. With the spout out you will see 2 tabs at the top on either side of the spout. There are black rubber rings around the top of the tabs. Using pliers or similar gently bend each tab toward the center of the spout assembly. Be gentle and don't bend too far as that could break the tab. You just want to bend to slightly decrease the distance between the tabs so they create more friction. Once bent, re-insert the spout into the machine. Make sure the track lines up when re-inserting. You may need to use a little force to push the spouts back up. If after you re-insert the spouts slide repeat the process and bend the tabs in a little more. That should do the trick. Hope that helps! Marc
You should be on commission just ordered my Gaggia Anima Prestige One Touch Cappuccino Machine making the move from a Nespresso machine thumbs up to your videos
Hi CC, Lol, Thanks for the comment. OMG you will love this compared to a Nespresso. It's more convenient and adaptable plus you'll get better coffee from fresh ground whole beans that cost a whole latte less than those capsules! Marc
Hi peter, Thanks for the question. No preset for a flate whit on the Anima. This Gaggia Cadorna does have one and it makes a true flat white with a double shot using 2 grind cycles so coffee dose range of up to 23g per drink and makes espresso 1st then milk froth: www.wholelattelove.com/products/gaggia-cadorna-prestige Marc
He Zzpped right thru it.. never did get where the water filter goes.. but I have a manual.. didn't get the water testing strip..but I know the water here is hard, but can't program it in. Get the manual and read it before making coffee.. coffee is good despite a not so good tutorial.
Hi Lisa, Thanks for the comment. Sorry about that! Video not intended as a tutorial for machine setup/operation. It's a review of capabilities and features. For owners, lot's of info available in our support section here including manuals, how tos and troubleshooting: support.wholelattelove.com/hc/en-us Marc
Many automatic machines don’t deliver a dark espresso shot. This one does. And, the milk is nice and hot. Have owned this machine for about 3 years. Still loving it, as do friends and family. For its current price it may be the best deal around for a fully automatic machine.
Hi Mark! Thanks a whole latte for sharing your thoughts on the Gaggia Anima. Long-term reports are especially helpful for others considering a purchase!
Marc
@@Wholelattelovepage Sure thing, Marc. I always enjoy your videos and benefit from your expertise. Interestingly, I just looked up how long I have owned the Anima Prestige, it has actually been OVER 7 YEARS not 3 as I initially thought. Can’t believe how time flies.
@@MarkMphonoman Well thanks for the kind comment! The lost Covid years? 7 years is wonderful and expected with good routine maintenance. We get regular reports of +15,000 brew cycles with nothing more than that. Any guess as to how many brew cycles on your Anima? I did my first of 44 videos on the Anima in November of 2015. You must have been among the first to own the machine!
Marc
@@Wholelattelovepage Ha, that is a tough question to answer. Thousands of espresso shots because I have at least one shot a day. Not much on milk beverages because that only happens when family and friends request them. While I have had the Anima Prestige for 7 years, I also have a Gaggia baby from the 1990’s and about every other year it comes out of the closet and finds its old home on the kitchen counter for a few months. Must admit, I also periodically use a Nespresso machine for shots. So, while the Anima has been going strong for + years, and I truly love it, it does share time with other machines. Tell you what, I am eyeing the new Jura models and like what I see. Lol. Guess I just love and enjoy a variety of machines and coffees. Mark
@@Wholelattelovepage Sorry, I forgot to answer your question. I bought the Anima Prestige back in 2015. I believe that was when it first came out. Cost was $1,300.00.
Very proud to have ordered my Anima Prestige yesterday. After much research - 90% on this channel - I decided that this was the best value for what I need at home. The support from Whole Latte Love in reaching this conclusion was as good as it gets. The videos are also awesome. I cannot wait to get my Anima Prestige! Thanks Marc and team!
Hi Aldo, Thanks for the comment and happy to help you make a good decision. Please accept my apologies for a delayed response! Been offline for a few days with sickness. Typically try to respond to all comments and questions within 1 business day of receipt. Cheers on your new machine. May want to bookmark our support wiki for the Anima Prestige here: wiki.wholelattelove.com/Gaggia_Anima_Prestige
Marc
I will bookmark it for sure. Thanks again. The machine will be here tomorrow and I can’t wait. Have an awesome day and rest of the week.
How are you liking it so far?
cheeznhard love it. Just made me an espresso about half an hour ago. Very dependable and easy to maintain. Great espressos and other varieties as well. I try not to make too many milk drinks ... I do have co e up with my own “café con leche” - just 3 ounces or so of milk. After that just Americanos and an espresso early afternoon. Just live mine.
Aldo Redaelli awesome thanks for the reply! Keep going back and forth between this and the Philips 3200 super automatic
Stoked about this. I scored one of these on Craigslist only used ONCE (Prestige model), for under HALF the price! Deal of the century. Morning coffee will never be the same!
That's what I call luck! Damn!!
Tell me about it! I'm a kid in a candy store! Thing works amazing!
Just placed my order for the Gaggia Anima Prestige and can't wait to make use of it! Will respond with a review of my own once I've had some time with it. Looking forward to it!
Hi Brian, Congrats on your purchase. Look forward to your thoughts on the machine!
Brian W Schmidt hope you are enjoying the machine! What are your thoughts about it? Does it make a good cup of coffee or Nice crema? Did you have any issues with it?
How are you liking it so far?
Thanks for providing excellent espresso machine reviews.
+Mark Mathosian You are welcome. Thanks for watching!
Hi, I’m wondering if it’s possible to make a chai latte with this machine, and how you’d go about it? Just cut open a bag of chai tea and put it in the place where you’d put pre-ground coffee? Thanks.
Hi mg, Thanks for the question. Can't say as I've tried that. Water would not be in contact with tea for very long so not sure it would work. The machine does produce hot water out of the spout on left front of the machine. Could use that to brew your tea.
Hello: I have enjoyed this machine for many months. I find a pool of water below. I wipe it up but it returns. I am unable to pull out the brew unit as shown in the video. It appears to be stuck. Don't wish to force it out for fear of breaking something. Any advice? Thanks
Hi M, here's a video showing how to solve problem of not being able to remove brew group from the Gaggia Anima: ruclips.net/video/YLv3c2krUQA/видео.htmlsi=1ocq6xBVSChFURws
Qual esse modelo de Cafeteira? A minha não veio esse encaixe que você tirou para colocar o reservatório de leite. Compra separado??
Hi, between this anima prestige vs magenta prestige, which one is better aside from the more types of coffee produced of the magenta? Because they are almost at the same price point, which one would you recommend? Thank you.
I’m also wondering this!
Is it possible to make just a regular latte with this (not latte macchiato)? Would also like to know if it supports Americano and flat white. Thanks for any info!
Hi fupa, I'd have a look at the Gaggia Cadorna. It makes a proper flat white and true Americanos. Also has a much nicer UI than this machine. Here's a quick video highlighting those features and more: ruclips.net/video/jrAQQdug3Sc/видео.html
Marc
@@Wholelattelovepage Thanks for the reply Marc! Funny, in the time between my question and your response, I actually bought a Cadorna Prestige, it's coming Wednesday, so we're really excited about that. Also, thanks for answering my question regarding flat whites and americanos - I'm going to assume there's some legal/copyright reason why no one can discuss regular lattes when it comes to these machines since basically no video out there addresses what is probably the most popular coffee drink ;)
fupa you’re welcome! In order to make a proper latte or flat white it’s espresso in the cup first then milk froth over top. Not many machines that’ll do that order. Machines in past always did milk first then espresso. With those in most cases you ended up with the macchiato look of espresso layered in the middle. Sorry for the delay in response. Had a big project last week and usually go offline for weekends. Enjoy your new machine! Marc
Will it make a regular latte besides latte macchiato ?
Hi AC, Thanks for the question. Most Italian machines do not put "latte" on the menu. If they do, it's just for frothed milk. As you may know in Italian latte means "milk". To get a latte (technically a caffe latte) use the latte macchiato. When complete, stir gently to combine the lower milk layer with the espresso layer in the middle and you have a standard latte!
Marc
@@Wholelattelovepage Awesomeness!!! Thank you Marc :)
I'm torn between this machine and either the new Jura D6(limited reviews because it's new) or the Jura Ena Micro 9. Seems like these machines are a little nosier than the Juras based on the video reviews. Can you offer any help in reaching my decision. Is changing the grind size tedious for beginners with the tool on Gaggia machines as opposed to the turn dial? I'm upgrading form a Keurig so I know taste is going to be substantial on either machine. I've done a lot of research and my head is spinning.
Hi TT, These decisions can be difficult! What drinks will make the most. If doing mostly milk drinks, I'd go with the Gaggia as with the carafe it's more convenient. If mostly coffee/espresso I like the Jura ENA Micro 9 - It's what I have at home for coffee and espresso. As you mention any bean to cup machine will make a much better coffee than a Keurig. Also save you a bunch as whole bean coffee is far cheaper than the capsules! Sound wise the Jura may be slightly quite than the Gaggia but it's a subtle difference and not one I'd use to make a decision on. Changing grind size is not tedious with the tool.
Marc
Is there any restrictions when using the ground coffee function on top? Can I use the ground flavored coffee ? I know you say don’t use flavored or dark coffee beans because they are too oily. Does that apply to the ground coffee?
Hi Bob, Thanks for the question - it's a good one! When using preground coffee via the bypass doser of a super-automatic machine it's okay to use darker roasts but we advise against using flavored coffee. Flavored coffee often contain added sugar which can gum up the brew unit in the machine.
Whole Latte Love thanks for the reply. What do I gotta do to get a pumpkin spice latte like in Starbucks. I already have a $600 machine. Lol
One more question. I'm still confused about the aroma or strength button that highlights the beans on the front. I had 5 beams highlighted and the coffee was kind of strong that it upset my stomach. So I lowered it and highlighted two beans...what happens now? Do I get more water in my coffee now which makes it weaker?
Hi Bob, The aroma/strength button setting determines how much coffee is ground. It's that time of year...Almost time for the PSLatte!!! If you search our YT channel we have a few different recipes for making pumpkin spice lattes including completely organic with actual pumpkin in the mix. The easy way is to add some pumpkin spice syrup to a latte. Here's a link to Monin pumpkin spice syrup: www.wholelattelove.com/monin-pumpkin-spice-syrup-mopumpkin-1-pk
Whole Latte Love I purchased 4 bottles of your syrup including the pumpkin spice. Thank u. Oh and 4 pumps too....
Thanks for the response. Does the pulse extraction make much of a difference to the flavour of the espresso?
We were at Jura's North American headquarters a few weeks ago (see video link below) and sampled coffee made with and without PEP on their new Z6 machine. It seemed to produce an espresso with more crema and richer body/flavor. Of course a lot depends on the coffee being used. Here's the video which goes over the new PEP process: ruclips.net/video/cU5MMO4urwQ/видео.html
hello, I'm thinking of starting a coffee shop from scratch.
im thinking of either getting 2 anima classics or 1 of these the deluxe.
would you recommend this for something like that? those two are the best I can think of with the budget i have. thank you.
Hi urllez, These types of machines are not really suitable for use in commercial operation. Here's a link to commercial rated automatic machines: www.wholelattelove.com/commercial?p=2
Sounds Great thank you
what is the difference between gaggia anima and saeco incanto they are the same machine ???
Just bought one from Costco. Haven't managed to use yet - keeps flashing to close service door and replace drip tray. Can't for the life of me get drip tray out. Seems like it's solidly wedged. Wondering if faulty?!?
How much coffee do I put for the expresso/cappuccino/ and latte macchiato.
I have extra coffee left over in the machine?
Hi Gina, A typical single espresso is 1oz/30ml. A cappuccino is usually made with 2oz/60ml of espresso and 4oz/120ml of frothed milk. Latte macchiato typically made with 1oz/30ml of espresso. If desired, you can go into the menu of the machine and reset to factory setting which should deliver these amounts. Hope that helps!
After watching many of your comparison and review videos, I purchased a Gaggia Anima Prestige . Having recently found myself short of funds, I had to get a used one that is not quite in perfect working order. Everything works as it should, except that it does not eject the puck. I must remove the unit and push up on the plunger mechanism from below, which does not seem to offer an excessive amount of resistance. Any idea where I should start troubleshooting? It's not obvious to me how the mechanism is activated (no spring or other mechanical pusher). Is it activated by vacuum from above or water pressure from below? If all else fails, do you sell just the brew group? Disassembling now...
Hi UTRB, You might start here with an in-depth video which goes thru deep cleaning of a brew group. Group in the video is from a Gaggia Brera machine but is very similar to thr group in the Anima: ruclips.net/video/HGmfnGN_JQA/видео.html
This video demonstrates how to remove a stuck brew group on a Brera - also shows the proper position of various parts of a brew group. Might help in the off chance something is out of position on your group: ruclips.net/video/KxcZzpyu4Fw/видео.html
We do carry replacement brew groups. If all else fails give us a call at 888-411-5282 and our tech support staff can help you out.
Thanks for the super quick reply. Sorry I wasn't around to do the same. But I did order a new brew group from youse guys, and at a pretty decent price.
I had seen the videos you mentioned, and a couple of dozen more. No help.
The new brew group solved the problem and now I can see what was wrong with the original. It seems that the ears on the black connecting rod (part number 996530001452, BLACK CONNECTING ROD BREW UNIT 8GR) are about 3-5mm too short, so they weren't catching the nubs on the interior sides of the brew group and forcing the puck up as the brew unit container came down. I'll have to take it apart again to see if the ends were broken, worn, or a manufacturing defect.
You might let your techs know that this is a possibility for failure to eject. The person I spoke with seemed to think that the puck was ejected by being held to the plunger by vacuum, which was also one of my assumptions since I saw no mechanical mechanism for it in my brew group. All other guesses involved wet pucks, wrong grind setting, and cheap/oily coffee.
Anyway, again, great price for the replacement part. We'll be doing business again.
Great video. Can this machine make a regular cup of coffee?
Hi Mike, It technically makes a long coffee. It uses the espresso brewing process in which water is forced through finely ground coffee. In Italy, that is a regular coffee. To compare, most would say a Keurig machine makes a regular cup of coffee. Keurigs also use a form of the espresso process forcing water through pre-ground coffee in a plastic cup. Coffee made from fresh ground beans blows away that made from pre-ground!
How would this compare to the Jura E6. I'm looking for a super automatic machine and have narrowed it down to one of these. I mainly do espresso, with only the odd milky coffee so that is not a big deal. Any chance of a comparison video of the Anima and the E6?
Hi Chris, We do not currently carry the Jura E6. Believe it's a model only available in Europe so cannot do a comparison video :( I did look up the E6 and it uses Jura's PEP: Pulse Extraction Process. PEP pulses brew water through the coffee resulting in a fuller/longer extraction.
Marc, do you remember what brand of coffee you used for this video? Heck of a crema head. Thanks, Mark
Hi Mark, Thanks for the question. It was awhile ago but most likely was Lavazza Super Crema: www.wholelattelove.com/lavazza-super-crema-whole-bean-espresso-coffee
Are you able to just get the steamed milk? It shows that the Velasca is able to, but I don't think I was able to find whether the Anima had this function.
Hi Moses, Thanks for the question. The Anima does one style of milk which does contain some air (frothed).
Marc
Hello wholelattelove
what number in grinder setting? 2 or 1? it's okey to max / fine setting the grinder?
thank you.
Hi Adi,
It's okay to use the finest grind setting - the smallest dot. Occasionally, when using very dark roasted beans the finest setting can choke the machine causing a slow or no flow condition when brewing. Also, as with any super-automatic machine refrain from using beans with oily surface sheen. Beans with oily surface may cause the grinder to clog.
Thank you :)
I like lattes and other milk based drinks. I would like to purchase the most convenient, cost effective 1 touch machine (I don't know much about making them). I like the idea of the Gaggia Anima Prestige, but the numerous 1 star reviews worry me. I also didn't know if a refurbished machine is trustworthy or not. Suggestions? Thanks!
Hi matt, Thanks for the question. The Anima Prestige is a very cost-effective one-touch machine. Not sure where you are running into the 1 star reviews - maybe the Amazon rabbit hole? Understand in general purchasers of this type of equipment from non-specialty mass market retailers are generally less educated about coffee. Have a look at the verified owner reviews here which come from people with a little more coffee knowledge: www.wholelattelove.com/products/gaggia-anima-prestige-super-automatic-espresso-machine currently has 4.7/5 stars in 115 reviews. As to refurb machines you can read about the process ours go through here prior to sale: www.wholelattelove.com/blogs/articles/why-buy-a-used-espresso-machine We have a 15 day return policy and refurbs come with a 6 month warranty. Hope that helps!
Marc
Does this make an 8oz cup of coffee? I like lattes but my husband likes regular coffee or americanos. Will this work for us? Can the espresso lungo button be programed for more water?
Hi Kelley, Thanks for the question. The lungo button can be programmed for larger cups. I believe the max is about 6-7oz. Depending on how strong your husband like his coffee you might be better off programming the lungo for 4oz (or more), pressing the button twice and the machine automatically runs 2 brew cycles. I use Gaggia machines (mostly the Accademia) like that to make larger travel mugs to go.
Marc
How does this machine compare to krups superautos or to the breville barista in terms of beverage quality? Especially cappuccinos
Hi Hernan, Here's a side by side Specification comparison of the machines with pricing: www.wholelattelove.com/product_comparisons/show?products%5B%5D=breville-bes870xl-barista-express-in-black&products%5B%5D=gaggia-anima-prestige-super-automatic-espresso-machine&products%5B%5D=krups-barista-ea9000-super-automatic-espresso-machine
Here are my thoughts...
The Gaggia and the Krups are super-auto machines. The Gaggia has a milk carafe. Attach it to the machine, push a button and it makes a cappuccino or latte start to finish with the push of a button. When done, put the carafe back in the fridge and it's ready to go for next time. It's quick and easy! The Krups is a little different in that you put milk in a glass place it on the machine and a steam wand extends down into the milk to froth. Then espresso is added to complete the drink. The Breville is completely different in that it's a semi-automatic machine with a built in grinder. Frothing on the Breville is a manual process using a frothing pitcher so more labor intensive. But, with the Breville you have more control over both the espresso and the milk froth. This comes at the expense of convenience but in the end you can make a more refined drink. A good example of this is the froth. Now we recommend a frothed milk temperature of 135-150F for best flavor. But, some people insist on having it hotter. If that's you then you will be disappointed with just about every super-automatic machine. They all froth to the "sweet" temperature range. With the Breville and manual frothing you can make the milk as hot as you want. You'll also have more control over the quality/density of the froth so you can make a super-fine microfoam for a latte or a much airier froth for a cappuccino. Be aware that manual frothing like this does take some user skill. Super-autos do a fine job of producing froth for cappuccino and layered lattes. They do struggle a bit in producing a microfoam appropriate for pouring latte art. Really takes manual frothing and user skill to make finely textured milk. Hope this helps!
Can you elaborate a little more on how hot the cappuccinos end up to be? Is the milk froth hot enough even when you take it right out of the fridge?
+Miguel Rosa With milk from the fridge we measured milk froth in the 140F range which is what we recommend for best milk flavor. When combined with espresso you can expect overall capp temp to be in 150-160 range. Here's a video in which we discuss milk temps and flavors: ruclips.net/video/KdfCBMobz_M/видео.html
+Whole Latte Love
Thanks so much for the response. Considering this machine over the Jura...
Would you say this machine temperature make hotter coffee (e.g cappuccino) than Jura? Comparable good quality?
+Whole Latte Love gggdhf
I love drinking coffees hot (like burning tongue hot) and the cappuccino temp was not hot at all. I had the highest (hottest) setting. I'd say the drink temp was warm but it seems like they're meant to be tolerable to drink once said and done.
I've read that to change the grind setting the grinder myst be running, however with this machine the grinder will not run if the lid is open. Thoughts?
Hi Rick, Thanks for the question. Although not stated in the manual it's always okay to change grind to a coarser setting without the grinder running. Three options when adjusting finer.
1. Hold any old magnet near the sensor that the lid would contact if it were closed. Do that and the grinder will run.
2. It's okay to adjust finer in 1 step increments without the grinder running.
3. Grind all the beans out before making grind size adjustment.
Hope that helps!
Marc
@@Wholelattelovepage . That makes sense, but how would I change the grinder setting to a finer setting while the grinder is running? with the door open to access this the grinder shuts off.
Is there any other difference between this and the deluxe besides the contained milk system? Thanks
Hi Martin, Thanks for the question. Milk carafe is the big difference. It allows for making a cappuccino or latte with a single button press without moving your cup. It's a two step process on the Deluxe model.
Marc
How would you rate the reliability of this particular model (it seems it is a newer model) compared to Jura ENA 9 or Impressa A9?
+Sann M. Naing Hi Sann, Gaggia machines have been very reliable over the years. This machine features an updated brew group so should be even better. We like the Jura machines as well. One basic difference between Gaggia and Jura however. Brew groups in Jura machines are not removable for maintenance while Gaggia brew groups are. Not a big deal with Jura machines so long as you keep up with maintenance using the Jura cleaning tablets which are applied through the bypass doser.
Hello, I have a question and I hope someone can guide me, I don't know whether to buy the DeLonghi Eletta Capuccino Super-automatic or Gaggia Anima Prestige. it's for my girlfriend. if someone could guide me. Thank you
Have a look at the Gaggia Cadorna Prestige: www.wholelattelove.com/products/gaggia-cadorna-prestige
Marc
Hi I have a new Gaggia Anima Prestige and it makes whistling noise while pouring coffee. I took it back to the shop and got a replacement and for one day it was working normally . The next day whistling noise while brewing coffee came back! What is the cause of this ? Brand new machine .
Thanks
Hi Anna, Are you in the US?
Hi i'm in the UK .
I talked with our tech support. This is an occasional issue with super-automatic machines. Here in the US we are supplying a free "boiler valve" replacement part which solves the problem. It's fairly easy for the edn user to replace. I would have your dealer contact Gaggia for the part. The boiler valve is behind the removable brew group in the machine. It's held in by 4 screws with 2mm allen heads. When you remove the brew group it's the part with 2 red rubber rings. Here's a link to the Anima Parts Diagram: wiki.wholelattelove.com/images/1/10/ANIMA_Parts_Diagram.pdf
The part you need is in Table 5/6 of the linked pdf file at POS1 in the parts list it's "BLK PIN FOR BOILER VALVE 4BAR ASSY."
Hope that helps!
Marc
Thank you very much for your help Marc. I will look into this .
Thank you again ♥️
Thanks for the update. I could be tempted by the Jura then.
Can you make a Filter coffee with this machine?
Hi ZA, Thanks for the question. Technically the higher volume coffees made by this machine are considered "long coffee". Espresso machines like this one use a finer grind than what you typically use for filter coffee. They also use pressurized brewing that's not part of making filter coffee. That said, I use this machine and similar to make long coffee and came from decades of drinking filter coffee. For filter coffee drinkers looking to take a step up in quality and convenience this machine can work. Many (myself included) coming from filter coffee find they love Americanos. It's simply espresso brewed normally then hot water added. You can do that in two steps with the Anima. Or, the Gaggia Cadorna models can do it in one step. I use the Cadorna in the studio for 2 Americanos everyday. The Cadornas feature and updated and power color display. If interested check out this video featuring the Cadorna machines: ruclips.net/video/dVQTikx5Ypc/видео.html
Hope that helps!
Marc
Sir milk is not working
Wher is tha problam pls
Tell me
Hi SM, I'd need more details. Like is the machine making steam? Many milk issues go back to not keeping the frothing components clean. Here's a link to our support wiki for the machine which can help resolve common issues: wiki.wholelattelove.com/Gaggia_Anima_Prestige/troubleshooting
If in US one on one phone/chat/email support available hear from our coffee pros: www.wholelattelove.com/pages/contact-us
Marc
how does this compare to the Saeco Molto 8869?
Very similar machines in capabilities and functions. A couple of key differences: Price with the Gaggia Anima Prestige typically available for about $200 less. Other is the bean switcher on the Saeco which shuts of bean flow making it easier to switch out beans.
Retail price?
Hi David, Here's a link to current pricing: www.wholelattelove.com/products/gaggia-anima-prestige-super-automatic-espresso-machine
Marc
How hot does the milk come out at??
Jonathon Dawley typically in the 135 to 150F range depends on temp of milk in carafe
The problem I can see with this machine is that it only makes 11 grams single shots. I like my lattes with a double shot espresso ~17 grams and this would not work for my taste
unless you just run an extra shot inside your drink but that defeats the purpose of super automatic.
Is there a machine similar to this that will give you a double and single shot and you can choose between them?
Hi im, Thanks for the question. Yes there is! Check out the Gaggia Cadorna Prestige or Cadorna Milk. Here's a quick video on those machines: ruclips.net/video/jrAQQdug3Sc/видео.html In the video I cover 5 features of the machines. Feature #5 highlights how these machines will make a flat white (basically a standard latte) with a double shot. Machine uses 2 grind cycles to make the flat white so depending on your coffee strength setting you could go up to a true triple shot in a milk based espresso beverage. Also does the milk espresso prep order the right way with espresso first then milk but can flip that prep for macchiatos. Also does true Americanos! Check out the Cadorna Prestige here: www.wholelattelove.com/products/gaggia-cadorna-prestige
Hope that helps!
Marc
@@Wholelattelovepage Thank you for the suggestion I went ahead and purchased that. Now how to go about returning the Gaggia anima Prestige because it already shipped. I shot you an email. Hope to hear from one of your staff members soon Marc =)
I’ve got a gaggia anima prestige (few months old) and I’ve noticed that I can no longer get the spout to stay high without holding it (keeps sliding back down to lowest position). Has anyone else encountered this problem? (I can’t seem to find anyone with the same experience online) Is there a way to fix it? (I know it is only aesthetic and doesn’t actually affect functionality)
Any input will be appreciated.
Hi AM, Thanks for the question and wow... your timing. No kidding I was shooting videos right about the time you left your comment on how to fix the issue. Video is not posted yet but here is the quick fix (this and a more involved fix will be demonstrated in the video):
Pull the spout down. With a firm grip and sharp forceful motion pull down on the spout to basically yank it free of the machine. With the spout out you will see 2 tabs at the top on either side of the spout. There are black rubber rings around the top of the tabs. Using pliers or similar gently bend each tab toward the center of the spout assembly. Be gentle and don't bend too far as that could break the tab. You just want to bend to slightly decrease the distance between the tabs so they create more friction. Once bent, re-insert the spout into the machine. Make sure the track lines up when re-inserting. You may need to use a little force to push the spouts back up. If after you re-insert the spouts slide repeat the process and bend the tabs in a little more. That should do the trick. Hope that helps!
Marc
@@Wholelattelovepage Thanks Marc, looking forward to the video. Love all your work.
@@autthararsheinmangalatotsa9582 My pleasure!
You should be on commission just ordered my Gaggia Anima Prestige One Touch Cappuccino Machine making the move from a Nespresso machine thumbs up to your videos
Hi CC, Lol, Thanks for the comment. OMG you will love this compared to a Nespresso. It's more convenient and adaptable plus you'll get better coffee from fresh ground whole beans that cost a whole latte less than those capsules!
Marc
How are you liking it Chipster?
Nice machine thanks for the info
Hi, You are welcome and thank you for the comment!
flat white?
Hi peter, Thanks for the question. No preset for a flate whit on the Anima. This Gaggia Cadorna does have one and it makes a true flat white with a double shot using 2 grind cycles so coffee dose range of up to 23g per drink and makes espresso 1st then milk froth: www.wholelattelove.com/products/gaggia-cadorna-prestige
Marc
Why do I get soupy pucks?
Hi t, Soupy pucks can be normal. Much depends on the grind size, strength setting and amount of water through the puck.
Just received my espresso machine and I had the same experience. The cappuccinos tasted great tho!
I love my prestige. Don’t have to mess with frothing and perfect cappuccino every time. Regular coffee just won’t do anymore.
Hi W, Thanks for sharing your love.
Marc
What kind of coffee you use? I still did not found a perfect one..i tried most lavazzas
He Zzpped right thru it.. never did get where the water filter goes.. but I have a manual.. didn't get the water testing strip..but I know the water here is hard, but can't program it in. Get the manual and read it before making coffee.. coffee is good despite a not so good tutorial.
Hi Lisa, Thanks for the comment. Sorry about that! Video not intended as a tutorial for machine setup/operation. It's a review of capabilities and features. For owners, lot's of info available in our support section here including manuals, how tos and troubleshooting: support.wholelattelove.com/hc/en-us
Marc
Can I have that latte
Sure - come and get it!
Gaggia espresso
يم يم
Where's the girl? she was cute
+Jack Johnson Morgan was on vacation.
xxx
khg e a142%
😔😞
ااااا
دم
غ66
no me interesa ver estos videos.
uuuu
just kept hearing enema :|