Hello, thank you for reaching out. The same login credentials can be used across all IBKR trading platforms including Client Portal, IBKR Mobile, TWS, and IBKR Desktop. However, users can only be logged into one platform at a time and must log out of one platform before logging into another. For a login issue, please click the "Need help?" on the Client Portal log in page and follow the prompts to regain access. ndcdyn.interactivebrokers.com/sso/Login?RL If the above does not work, you will have to call our Client Services team for account security reasons. IBKR DOES NOT reset passwords, provide usernames, or unlock accounts via e-mail or chat. Thank you for understanding. You can find our available phone support here: spr.ly/IBKR_ClientServicesyou
@@interactivebrokers You guys should not provide services still haven’t even received a response to this RUclips message. No one should use you guys, your support is none existent and you are dealing with people’s money. Crazy.
hi what can I do if I forgot IB App password? But my account password I still remember it
Hello, thank you for reaching out. The same login credentials can be used across all IBKR trading platforms including Client Portal, IBKR Mobile, TWS, and IBKR Desktop. However, users can only be logged into one platform at a time and must log out of one platform before logging into another.
For a login issue, please click the "Need help?" on the Client Portal log in page and follow the prompts to regain access. ndcdyn.interactivebrokers.com/sso/Login?RL
If the above does not work, you will have to call our Client Services team for account security reasons. IBKR DOES NOT reset passwords, provide usernames, or unlock accounts via e-mail or chat. Thank you for understanding.
You can find our available phone support here: spr.ly/IBKR_ClientServicesyou
Something is not right. Are these AI voice models reading scripts?
Your guys support sucks. My ticket still hasn’t been attended to in two weeks.
If you have created a web ticket with IBKR, please provide the ticket number. We would appreciate the opportunity to turn around your experience.
@@interactivebrokers My ticket number keeps getting deleted, is there an email i can send?
@@interactivebrokers You guys should not provide services still haven’t even received a response to this RUclips message. No one should use you guys, your support is none existent and you are dealing with people’s money. Crazy.