SHAME on YOU RYANAIR What happened on FLIGHT FR3153 was TOTALLY UNACCEPTABLE! I had to HELP the LADY
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- Опубликовано: 8 май 2023
- Fly with me on Ryanair Flight FR 3153 from Tenerife South to East Midlands Airport. Experience the take off, in flight and landing, see some amazing air to ground footage and have your say on what happened mid flight. I think it was totally unacceptable, humiliating and I had to step in and help the lady. I think Ryanair should be ashamed. What do you think? What would you have done?
#flight #ryanair #airplane #aircraft #aircraftlanding #shame
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Hi It was my mum that you bought the cup of tea for...she does have a card but she has found that if she says she hasn't the bloke next to her buys her one.🤣🤣
That made me hoot! 😂
Bloody Ryanair, O'Leary can buy 300 new Boeing 737MAXs, but not an elderly lady a cup.of tea!
Bloody mean, but who is going to fly in those new Boeings, not me, after a reporter asking Boeing technicians if they would fly in the planes they were building, and they said NO WAY.
@@capnpugwash5403 cry
Recently, I went with my sister and bro-in-law to Arnhem, to visit the grave of my uncle, who died there in the airborne ladnings in 1944.
Arriving at Stansted, we got to the gate and I was confrinted by a young lady, who asked me to put my miniscule "case" into a frame, then decided it was "too tall" to go into the cabin, advising me that I would be charged £45.99p to put it into the hold. It happened to my sister as well. When we got on the plane (none of us wanted to miss this pre-arranged trip), only two of ALL the overhead lockers, along the length of the cabin, had any luggage at all in them.
The case I took has been on many flights with me, both short and long-haul and often, I have flown Ryanair. I never came across this before.
I knew Ryanair were sly, but this took the biscuit, especially as the overhead lockers were all bloody empty! We plan to go back for the annual Arnhem memorial service in September - I won't be taking a bag. They can stuff their £45.99p charge! Shysters.
Lee you do keep banging on about wanting to pay with card only. This is what happens when the banks and government get their way. Control.
I like card, BUT I believe we should have the choice.
As I said when you first went back to Tenerife, didn't have a lot of interest in these videos, as never been to Tenerife, but I do enjoy your travel and flight videos like this one. It has me excited for my first solo trip away to Ibiza at the end of September. Looking forward to the upcoming New York and USA trips and videos, and am now starting to plan to go back to New York next year, either spring or summer, with my son. Will defintiely try and visit Hoboken this time, and Bleecker Street Pizza is calling again!
Onwards, my freind. 🕶
I feel I’ve been hoodwinked. Sat through the whole video. Only to find Ryanair doesn’t take cash . Like most airlines now. I thought it was going to be about something serious. Like flight cancelled for a day . Or someone kicking off . Or a medical emergency. No, far from it. Some old dear couldn’t get a cup of tea , but did . And it wasn’t Yorkshire tea. But the screen shot gets you sucked in big time like a major issue . Classic salesmanship at its best . Bravo.
I agree, and its a shame they refuse cash. I in the last year now have tried to use more cash as its far easier to save that way rather than tapping everywhere! I was on Ryanair recently and they refused cash for 4 orders of drinks and food so I just said we wont have it then out of principle, only had an hour wait until landing. But its more the principle of taking that choice away from people like you have mentioned.
Indeed.. problem is elderly people may struggle to obtain a credit cards and won't be familiar with using debit cards. There is a real gap here which the likes of Age Uk and the Government should address to help elderly folk and make them feel more comfortable in an ever changing modern society.
How do they obtain cash? Then manage to go abroad.
well done LEE with the lady and shocking they didn't just give her a cup of tea 🤬
Cash is King,Just wait until the Government get there way.We will be sorry.
No filming in duty free allowed because its cheaper back home in't supermarket
Coffee, tea, water should be free on all flights. I mean for goodness sakes how much does a bag of tea and some hot water cost? Shame on these airlines.
Its nit about the cost it's about the airlines creaming the profit
Not the case. The food&drink is not from the airline themselves. If we did not pay for these items then the suppliers would go out of business then you would simply get nothing. Even has crew we would get a small cut from everything sold onboard.
Never mind beverages, O'Leary tried to charge a pound to have a wee-wee several years ago. He said that people should go before getting on the plane. He gave up on it when people started using empty plastic bottles and jam jars which they had brought with them for the purpose.
@@TheCarlanthony Sorry but that is BS. Food and drink are free on most international flights. The airlines could pick up the cost at least for coffee, tea and water. Just like they pay for paper towels and toilette paper.
I used EasyJet couple weeks Manchester to Hamburg,they were exactly the same , “ we are a cashless airline “ it’s a bollocks,but that’s how’s it gone 😕
Good on you buying a cup of tea to the lady next to you. Small gestures can make someone's day. It also just shows that some big organisations have lost what the concept of customer service really means. 😊
Shame on Ryan air . Well done Lee for buying lady a brew 👏 👍
Another brilliant trip Lee as always thanks for taking us all with you🤩 brilliant reviews people and sights and adventures looking forward to the next ones!!😎😎
An enjoyable video, as always. But I must say my mother - at 84 - is always irked by the assumption her generation isn’t tech savvy. She has an iPad, iPhone and Apple Watch and used all three to navigate/pay round New York last month.
That’s great 😃 my dad is 69 and can’t even use the tv remote 😂
@Martin Sterling that's great haha 😂I am not technical savy sometimes I want to give up , because I am doing my family tree.
Good video once again Lee! Michael O’Leary’s running the show there at Ryanair. As we say here in the U.S., “he’s nickel & dime’ ing ‘em”. Didn’t he want to charge for the use of the lav?
Since your seatmate didn’t have a charge card, you did a nice act of charity by treating her to a tea (although it was not a Yorkshire tea). But seriously I think Ryanair should have some vouchers to purchase prior to flight for covering any on-board purchases just for those not having charge cards. She probably had a third party do all her arrangements maybe a travel agent. Ryanair should advertise these travel options. Anyhoo, your usual travelogues are much appreciated!!! Onward! ✈️
Hey mate - looks like a good trip was had. All the taxi tariffs on canaries are shooting up by a few eeuros. Theyre in the middle of changing all the meters at the minute - re-calibrating etc. So, if youre lucky, you’ll still get a cab with the old rates but as time goes in, these will be fewer & far between, until at some point soon, they’ll all be charging new higher rate 👍👍
Well done Lee and big thanks for bringing me sunshine this week loved it ! As still no sunshine in the UK yet ! Little john from chichester
I had some dodgy taxi fares when there last week, they pressed a button and added a couple of euros on and them some drivers didn't, 8 euros from Mercadona to paloma beach when the meter said 6 til she pressed, "The Magic Button"
Thank you for the Tenerife Vlogs. so glad you went back our favourite holiday destination. Hopefully that's not the last you go back
Lee, I've enjoyed this latest Tenerife series of videos. I find the bittersweet feeling of leaving to go home quite tough these days. Always nice to get home, but hard to leave the artificially nice lifestyle we have on holiday. A glimpse of how nice life could be without the financial constraints most of us have. Cheers me duck - when will you be doing Route 66 ?
I enjoyed the video and glad you're back. I've never flown with Ryan Air, and wouldn't do now if I were going anywhere, the seats look really cramped together and the no cash thing sucks and I'd rather pay with cash too. I don't have a credit card, never have and neither has my partner, don't want one, all we have are debit cards and cash and that's how we like it, we don't have contactless on our cards either, don't want it. If somewhere doesn't take cash, we will avoid and I'd avoid Ryan Air and others should too. It was good of you to help the lady on the plane.
Another suggestion for a trip in future which I think would be interesting would be for you to go to Gibraltar ... hope you'll consider it.
Another totally O.T.T. reaction from the MacMaster. I find it hard to believe that anyone in UK does not have a CARD of some description. How does a person access wages and PENSIONS , as these ,to the best of my knowledge, are no longer payed in cash. The only other way to withdraw cash is by cheque. I would appreciate it if someone would correct me, if I am wrong.
Bank book. Walk into the bank and withdraw over the counter. My Mum always did that.
Easyjet too are the same, they don,t take cash neither , they did before covid and haven,t reverted back.
it is not acceptable, they should give you the choice.
Hope you return to tenerife again soon absolutely love the vlogs thanks lee 👍🏻☀️😎
I noticed few weeks ago in East Mids Airport a place only took cards and duty free also its bloody crazy. Their loss ate elsewhere and it was cheaper on the plane for duty free
Do love those views out of the window seat lee hope you enjoyed tenerife loved the videos as always great work my friend 👍
If I was cabin crew I would of handed the lady a tea and said nothing.😉
Exactly Rachel, 'a' teabag would not of gone amiss, the cabin member missed a golden opportunity of customer tufty points. But alas the crew member could be on camera or its a common ruse etc etc. More leeway & discretion should be afforded to staff in the front line, without fear of being of fired.
Enjoyed the video, love the view of Donnington Park as you landed into East Midlands
You're totally correct lee regarding Ryanair. But they couldn't care less unfortunately.
Well done Lee for buying that person tea ❤😊
Well he did make sure you watched him doing that...
Lee, that was such a kind thing to have bought the lady a cup of tea, it's such a sad reflection that Ryanair could not have stretched their customer. service
Well done Lee, for buying the lady a cup of tea. I take Wizz Air when I fly to the UK from Romania and they offer a 5% discount if you use a card: it saves them having to scrabble for change. But they also accept lei, GBP and euros. Glad you enjoyed Tenerife as did I vicariously. I stayed at the Alexandre Hotel Gala on my visit. Thoroughly recommended.
You know it wasn't that long ago that tea and coffee were complementary on airlines ,the actual cost of a cup of tea is pennies ,I'm sure that a cup of tea isn't going to bankrupt anybody I know we're in a cashless society but still shame on you Ryan air cheers,
There's not many people like Lee about, kindness is a rarity these days.
Love your Tenerife vlogs and hope it isn't to long before you go back again. The quads is on my "to do list" next time I'm over. Downside I'm flying Ryanair to Alicante in July from East Midlands. 🤦
Love your in-flight videos, they always make me feel like booking a holiday.
Always sad for me leaving all that beautiful atmosphere and coming home to UK 🥺
Great video Lee as always ❤💎xx
Great vlog as always..but yes it's a total nightmare everything being online these days has my mom is in her 80s and if you phone most places these days you have to start pressing numbers to speak to who ever you need to speak to what's happened to people to talk to because the is enough people in the world and it's the same when you go to a supermarket and use the self check out and you have got more members of staff there if someone has a problem than the is on the tills..so yes I can understand when the older generation say the good old days..plus the reason the taxi was cheaper going to the airport because the hotel probably set it up to get rid of you after you slated their breakfasts 😊
Even in 2011 I remember escorting a patient from Glasgow to Toronto who was similarly irritated as Air Transat wouldn't take cash or debit. I also bought her some refreshments.
No airline I know now accepts cash anymore, and that's a real problem for some people.
Great video though.
O'Leary can't keep track of the volume of coffee in the flask and a member of staff might put the money for ONE plastic beaker of coffee in her pocket. OH DEAR. I don't think that O'Leary trusts his staff to handle cash. He is after every penny that he can grasp.
I never do the queue. I was queued once. Terrible experience. Beautiful plane-view photography. The lady was blessed to sit with you. I am blessed, too.
Great video Lee, I remember as a kid on a plane you could spend your euros on the way back to the uk. But since Covid it’s all changed, it’s just card payments only !
@The MacMaster great video. Remember when an airline stood for service and a smile?! Long gone.
Lol , that bait click title.. we all know well ryanair as cashless , not saying it's right.... but there's always many other airlines.
Well done Lee for some lovely videos from Tenerife this time I especially enjoyed the electric car video to the top of the volcano with your friend from Lilly's kitchen why no visit to the palms fish and chip shop this time I thought it was one of your favourite places on Tenerife !
Love these videos, especially the views of the UK near the end. At 31:24 Selsey Bill, which is also mentioned in the Madness Hit, I am driving in my car. Also 31:27 can see my house. Wish I knew in advance as would then take a picture of you flying by with my zoom camera :) Take care
Plenty to see on the landing. It wasn't cloudy &I saw my old house and all the houses in the village where we used to live until 7 yrs ago!
You're lucky, flying into Northern Ireland we are ear-tagged and have to go through sheep dip.
Enjoyed the photography and lovely of you to buy the elderly lady a Cuppa even if it wasn't Yorkshire. 🤗
I was delayed for 2 hours in January going to benidorm got to run way then had to turn back, due to a fault on the plane.we sat and waited to go on another plane .never even offered a bottle of free water and that was on jet2
Love the video's Lee keep them coming iv just one suggestion to improve the viewing experience. During the flight could you say where you are flying over. Thanks
Mc Master sir, looking at the queues to board an a/c, it has made me realise how many bodies (sorry souls, for emergency reasons) these a/c can cram in. Amazing.
Cheaper taxi going back could be cheaper due to the airport surcharge for pickup, not sure if it's applied to dropping off. I'd have asked to see their signs saying no filming lol. It isn't just Ryanair that are now card only after the pandemic, many, MANY airlines are now card only, and they do state on the website and at the time of booking that they are card only, so I stand that you should always have both card and cash, (on a flight it does make sense for a quicker turn around time and quicker service, but in most places, if I see card only, I avoid), use cash as much as you can, especially in the Canary Islands as a lot of wholesale companies delivering to bars etc are cash on delivery so it REALLY helps out the bars by not having to close/get extra staff etc to go to the bank and get cash out to pay for a delivery
Always booked a private transfer to and from the airport. I fancy trying a taxi next time.....Any problems encountered Lee? Good on ya for buying that lady's tea
Great flight vlog as ever, top man for helping someone out with a cup of tea. Come on Ryanair, it’s a tea bag & hot water. Next short flight, try Leeds Bradford for a change. Why???? Because it’s in Yorkshire & it’s the best 😉😁
Quite true
I have a policy of not using a shop if they do not give choice of cash or card. As for Ryanair I would suggest plan ahead and take your own on board.
I used Ryanair return from stansted to Barcelona and was absolutely fine. Priority boarding cabin luggage own seat and was fine. Guess they hit and miss with some passengers etc
We are a Sheila and Dave😂🙋🏼♀️🙋♂️..and yes we do say that hahahaha!
LOL!!!!! xx
Poor lady how can you expect an old lady to go all that time without a drink
I think we have a duty to take care of the elderly and kids. Shirley might need to take medication, she might not have had anything to drink for a few hours. Discretion should have been used in this circumstance. Good man Lee for getting Shirley a cuppa. Shame on Ryanair staff.... That could be your mother or granny. How would you feel.
👓
So if you're old you're not capable paying with a card aboard but you can buy your ticket on the Internet, travel to Tenerife, get around...Ummm
Great finale to this Tenerife episode Lee. Myself I'll use cash as long as i can but i can see the convenience of card only while on a plane for the staff on board.
Another pleasant little vlog Lee xx
Totally agree with the queue situation. Looks like you enjoyed the sun while you were there.
Next time they tell you that you can't film in Duty-free... Tell them that you can film in public places and that's why they are allowed to have cameras all over the place filming us.
Great series again Lee and nice one for buying the lady a cuppa... Discusting the amount of money they make and they can't give you a tea bag and a bit of hot water... 🙄
Way the world is going lee but while we sit back and let it happen more and more of our freedoms will be taken off us we will be living in a cashless world before long
Excellent views from the plan again well done really love these videos
Hey Lee, it's a sad day when it's time to come home, especially these days and the standard of the UK etc.
I've not been away for 10 years now, I'd so much love to but not possible.
I'm sure if you didn't have Sarah and the kids you would be staying a lot longer!
Great video as always. 👍
Looks like you had a fantastic holiday fella. Cheers for the vids.
Last summer I flew from my home in Romania to visit my family in the UK on Wizz Air. Cabin crew announcement before they came round with the trolley said they would accept payment by card, Romanian Lei, Euros or GBP.
Nice one Lee, a true gentleman 👍
I went Dublin the other day from East Midlands airport and because it was late we had to wait outside as they had to quickly clean the plane before we could board and it was pissing it down, but £24 return I couldn’t complain haha, and yeah the priority could board first whilst we were waiting outside 😂
Was on a jet 2 flight over Easter they accept both cash and card, I think you should have the option really, great concept as usual lee 👍👍
Sadly everything is going cashless today and the government and banks support this not just in this country but happening in many other countries across the world. Many bank branches are closing in many towns and cities where people especially who are elderly like the lady you helped have no Internet access to banks and may be unable to even know how to use a computer or smart phone. I have a younger sister who is nearly blind and has to be able to have access to her local branch where she lives in Lytham St Annes to assist her with finances. She can't use a mobile phone because she also has fits at times which would trigger her fits if she ever got one. Luckily she has a home assistant and a good neighbour to help her with things when needed. Thanks for helping the lady on the return flight it probably meant a lot for her. I would have done the same in that situation. Well done.
The last time I was in Pasadena, I was in thick traffic on the freeway heading home to Arizona.😊
After working in retail for many years we were always told to tell customers not to record due to it actually being on private property and not out in public 🤷🏼♀️
Sometimes I wonder if it was so you couldn't see the pricing and how much it fluctuates over time.
Another good Tenerife Vlog❤️
Well done you buying the lady a drink
Just missed you again I fly out to Tenerife Saturday 13th 🥲🍺🍺🍺🍺☀️😎😎
I'm not one for queuing at the boarding gate, but the problem is these days, so many take a carry on case/bag on, that if you last on a full flight you can end up with it being the other end of the plane, cos all lockers are full or Ryanair will put it in the hold. Either way you end up having to wait to get your case! It's also a bit odd the old dear not having a card or PC but was on a Ryanair flight that can only be booked online with a card 🤔
I’m not sure how the booking system works, but could it be possible that someone else may have booked or gifted it for her? As I say, I don’t know the booking system etc
@@joannedelaney3866 possibly but look at the end of the day, these people knock Ryanair, but as said elsewhere their policies are well documented. You wouldn't get on a bus with a fifty quid note would you? Some forget had it not been for Ryanair and their policies, low cost airlines would probably not exist. ATB.
Another good flight vlog, totally agree that modern technology and government are forgetting about the elderly my mother in her late eighties relies on me to pay her bills, she has always been independent and I see the frustration in her eyes every day, local Government don't want to know as they are lining their own pocket !! some earning more than the PM .🙄
Good on you for buying the lady a cuppa. Did l hear you say Yorkshire tea is not good? Usually can't buy it in Australia,but coles supermarket had some a while ago.
Yorkshire Tea is the best. 👍🏼
Welcome to the re set. Only going to get worse over time
What is really concerng is the fact that ordinary people [staff] are willing to allow a person to go without a drink. Would they allow it with their own parents? Same in other businesses. Society is in one big mess when staff and management behave in this [uncivilized] way.
When you mentioned the rubber glove treatment in the airport an advert popped up for constipation tablets 🤣😂
Lol. 😂
Good on you Lee I would've done the same shame on Ryanair
I agree we should have a choice of card or cash as like you say there are older people and people with impairments who only use cash,I read a while ago of this young man with learning difficulties who can only deal with cash he went to take his mum out for mother's day and restaurant was cashless so he couldn't pay and he was distraught for a long time,they just need to think of others and keep the option of cash it's outrageous
On our trip to Liverpool once we were sat next to a lady who had special assistance they helped her in knock but in Liverpool they just said well get off then luckily on the way back that didn’t happen
Love Corrie, but no I'm never ready to go home. You travel loads but we know it's going to be months b4 we go anywhere else again 😭
Thanks for your videos. It's not only Ryanair,just recently flown with both Air Europa &Vueling and they too are 'cashless' airlines.Will only accept payment by card
Fantastic lee, its a shame at big companies dont use compassion with people. Top man
Mate, only recently found your channel. Looking for tips on places for an upcoming holiday. Did you stay all inclusive, half board or B&B? How long was you there and could you give price!!! Cheeky I know. Think that might be something to put on the last vlog of your trip. Look forward to catching up on your vlogs. Only 10 months worth to go thru lol.
Not watched all of your video yet but wanted to comment on a couple of things you mentioned from the start. Airport to the hotel was probably more expensive due to a taxi pick up fee/surcharge from the airport. I’ve never been to Tenerife so only basing it on taxi’s here in thailand. Going to the airport is just a standard taxi fee of course as no surcharges. As for being ready to go home at the end of a holiday, I think that most people really don’t want to go home and would much rather stay on their holiday for as long as possible, as, let’s face it, once most people are back from their holiday it back to the grind again trying to save up enough money for the next holiday.
Im of to Lanzarote later in the year , wont be flying ryanair .
Cheers for the vid Mac .
A really good vlog glad everything kinda went off with no hitch.👍🏾👍🏾👍🏾👍🏾👍🏾
click bait,but nice scenery
It’s always the worst part of a holiday flying back home to rainy cold England. Great travel vlog nevertheless. What was the lady’s problem at Tenerife South Duty Free. Can’t see the problem with filming a bottle of whisky. Nice gesture to buy the lady a cup of tea at the end, but no Yorkshire tea! We certainly live in a cashless society now.
That's awful not accepting cash.. They should cater for everyone... You're so right shame on them 👍
@@mickbowler9111 A family member might of paid with their card and she paid them in cash, We have had to do it with my elderly parent's...
The government need to sort this we don't except cash out . Whilst cash is still legal tender in this country then it should be mad law that cash should be excepted on trains , planes and buses or anything else . Sick to the back teeth of hearing about this we don't take cash.
Brilliantly done the macmaster 👍👍👍
Fair play Lee , my mum is old skool 81years if age , never used an atm card in her life and at this stage won’t ever lol, I’d do the very same thing , we’ll done buddy 👌👌👌
the taxi prices in spain used to be regulated so everyone knew the price beforhand maybe thats changed or you have got unlicensed taxis
blimey you said gracias twice before you got too far es stupendo mi amigo
Hello Lee, I think as a society we are marginalising the older generation. Anyone retiring pre 2010 will have pushed around paper instructions. Just past 70 myself but fortunately worked in IT and still embrace changes in technology. Shame on any business that does not take both cash and card.
Never fails!
Nice one.