Paysera products and services
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- Опубликовано: 18 дек 2022
- Paysera is an electronic money institution, operating internationally. It offers various financial services for private and business clients at competitive prices.
We offer a seamless integration of the financial services that you need, all in one place.
More about Paysera: www.paysera.com
Download the Paysera app today:
- iOS
apps.apple.com/us/app/paysera...
- Android
play.google.com/store/apps/de...
Thank you for using Paysera! 
Наука
Here is how I got my account restricted.
Is it because I was trading bitcoin?
No.
Is it because I was doing illegal stuff, or surpassing my daily/monthly limits?
No.
I got restricted because I added my passport document, 5 mins after I uploaded the document, they told me that my account is restricted.
Thank you so much PaySera, I literally had so little amount of money just to pay for the commission fees.
Now I'm pretty sure when I get a response from support team maybe a year from now, they will accuse me of something that I haven't even done. ( Sending a blind predefine, that's how much you care about your clients).
What a great new year start!
Hello,
We strive to ensure that our customers are satisfied with the services we provide and that the amount of negative feedback is kept to a minimum.
In rare cases, there may be blockages or request of documents, but they are never without reason. You can see more information about this here: www.paysera.lt/v2/en-LT/blog/why-is-account-restricted-blocked .
Also when you log in to your Paysera account you will be able to see all information why restriction is applicable. If you have more questions please contact to customer support www.paysera.lt/v2/en-LT/contacts
Kind regards
@@paysera Here is why they banned me:
"Paysera account is being closed in accordance with clause 9.1.14 of the General Payment Services Agreement"
I read about 9.1.14 and it is 10000% a false positive.
It's not a rare case, because it happened to many people I watched on RUclips and reading from their comments.
It's not my fault if your security BOT accuses people of the most illogical reason of the restriction.
Such a shame if that's how your security system work.
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And about calling the support, it costs a lot to contact a European number, I called them using Skype, they told me to contact us using your real phone number.
I told them we can have a video call, I show you all the documents, contracts, etc...
They said no.
Here is the thing, let's say I purchased an offer to talk with any European number, and looking how much you care about your clients, I would say it's going to be a waste of money, because the problem won't get fixed.
happened to me as well. and money disappeared.
Great app very efficient !,Continue to provide the best. I cheer for you
Hello,
Thank you! We appreciate you taking the time out to share your experience.
Greetings,
Paysera Team
Can't login to my account via the android app. Stuck at verification step. (works well via windows though)
Please contact our customer support team via support@paysera.com and they will be able to assist you. Thank you
not good app at all. better use something else
Мошенники не пользуйтесь воруют деньги !
Уважаемый клиент,
мы были бы признательны, если бы вы связались с нашей службой поддержки и объяснили причины вашего негативного комментария. Мы тщательно проанализируем ситуацию и ответим на все ваши вопросы. www.paysera.lt/v2/en-LT/contacts
С уважением,
Команда Paysera
Worse bank ever they block all cards with no reason they block accounts for days they dont have support at all they begin with 0.25€ for the fees of the card in 2 years its 1€ knowing that the changes are sudden and with no alert
Please contact our customer support team via support@paysera.com and they will be able to assist you. Thank you
that is what they do. not good company
That is why i use wise transfer, paysera will block your account without reason and take your money
Hello,
We are sorry to hear about your experience. Being a financial institution, we are required to comply with anti-money laundering and terrorist financing regulations to prevent frauds from using our services and posing a threat to society. Information about the reasons, why account can be blocked or restricted we also have written in a blog post: www.paysera.lt/v2/en-LT/blog/why-is-account-restricted-blocked .
Thanks in advance for your understanding. Please contact our customer support if you have any additional questions and we will be happy to help you.
Greetings,
Paysera team