Medicine Interviews - Dealing With an Angry Patient | Role Play Scenario

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  • Опубликовано: 22 дек 2024

Комментарии • 36

  • @EddiePhillips7
    @EddiePhillips7 4 года назад +65

    Some things I'd mention, although video gets it spot on - great work Kenji as always:
    Introduction:
    1. State your name and role
    2. Ask patient name and DOB
    3. Ask the patient how they would like you to address them
    4. Ask for consent to ask a few questions and give a reason for wanting to talk
    5. Emphasise anything they share with you will be confidential within medical team
    Some other point I found really useful:
    - Apologise for any mistake
    - Active listening
    - Empathise
    - Ask for any ideas, expectations and concerns the patient may have (the actor may give you clues here)
    - Offer potential solutions (ask Kenji did with food)
    - Thank the patient for their time at end of roleplay

    • @DoctorKenji
      @DoctorKenji  4 года назад +3

      Thanks for those great suggestions!

    • @yeon1573
      @yeon1573 3 года назад

      thank you!! ⭐

  • @mahdiyahraza6974
    @mahdiyahraza6974 4 года назад +7

    I really want to be a doctor and currently am preparing for interviews. This was so helpful! Thank you❤️

  • @carolynesarracino4893
    @carolynesarracino4893 4 года назад +3

    Can’t wait, thanks for always sharing great content 🤩☺️ xx

  • @Eva12218
    @Eva12218 3 года назад +1

    Thank you so much for this! I'm due to have an Adult Nursing interview for university next week and they are MMI-based. Really helpful content!

  • @BobMarley-yz4wh
    @BobMarley-yz4wh 4 года назад +1

    Great video bro. Needed this in preparation for interviews coming up. Keep up the great work.

  • @alifmohammed4139
    @alifmohammed4139 4 года назад +3

    Mad content my guy ❤️💯💯

  • @21Something.
    @21Something. 4 года назад +3

    I still love you Kenji, I haven’t been able to watch your videos lately because I’ve been busy. But here I am, ready to binge-watch your last two videos, listen to your beautiful voice and learn more about medicine.
    Thanks for the top notch content. Love you !!!!😘😘😘

    • @DoctorKenji
      @DoctorKenji  4 года назад +1

      Thank you so much for the support!

  • @rahmahmohamed1598
    @rahmahmohamed1598 4 года назад +1

    Soo helpful!! Incredible work!!

  • @MacAddictForever
    @MacAddictForever 3 года назад

    This was a massive help thank you!! Amazing content

  • @FarzanasLaw
    @FarzanasLaw 4 года назад +4

    THIS IS A GREAT VIDEO!!!

  • @sobialaghari225
    @sobialaghari225 Год назад

    This was VERY good

  • @daniellea2495
    @daniellea2495 4 года назад

    Great video!

  • @حيدركرارذيابصبيح
    @حيدركرارذيابصبيح 4 года назад +5

    Kenji what if things become more of a stressful scenario...probably the patient starts shouting or anything like that
    Is there a way someone can make them calm down in a polite way
    Really like the idea of this interview series

    • @DoctorKenji
      @DoctorKenji  4 года назад +3

      Good question! You'd want to use de-escalation techniques. This mainly involves being as calm as possible, empathetic and listening to what the patient is saying and responding to it. Here's a good example www.bfwh.nhs.uk › 2016/02PDF
      Web results
      Conflict Resolution Training Manual - Blackpool Teaching Hospitals NHS ...

    • @حيدركرارذيابصبيح
      @حيدركرارذيابصبيح 4 года назад

      @@DoctorKenji thank you so much....big help bro❤️

  • @sashalewis3936
    @sashalewis3936 3 года назад +19

    YOOO ITS SAM SMITH

  • @natyra22
    @natyra22 4 года назад +2

    Hi Kenji, you might have already mentioned this, but what specialty(s) are you considering?

    • @DoctorKenji
      @DoctorKenji  4 года назад

      I'm considering GP or obstetrics and gynaecology :D

  • @hopistry
    @hopistry 3 года назад

    Kenji, do patients ever call you "doctor" without knowing you're still a Med student? 🙃

  • @yeon1573
    @yeon1573 3 года назад

    6 days away from my MMI-based interview and i am binge watching all of these helpful videos

    • @DoctorKenji
      @DoctorKenji  3 года назад

      Good luck I hope they went well!