T-Mobile AWAY™ Plan for RVers & Digital Nomads at $160/mo - Back to Coming Soon!
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- Опубликовано: 17 июн 2024
- After a delay in launch of T-Mobile's new AWAY plan targeted at RVers and digital nomads last month - they have updated their webpage with more details of the plan. It is currently marked as 'Coming Soon'.
Join us for a recap of this plan, that is priced at $160/mo (as opposed to the T-Mobile Home Internet / TMHI at $50/mo), the changes to the original announcement, alternative plan options and what we know about address validation on TMHI.
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The Mobile Internet Resource Center is dedicated to helping mobile travelers (RVers, boaters, nomads, etc.) keep connected!
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That is a TOTAL DEAL-BREAKER for me!
I'll wait until the Starlink-mini comes out.
T-Mobile was pushing the Home Internet to me as a RV solution. They also had a booth at a RV show pushing it as well. This is a betrayal. I'll be switching my RV internet to Star-link mini when it's out.
We have heard a LOT of reports of T-Mobile dealers selling these plans at RV shows - straight out telling people that mobility was fine, despite knowing that the terms of service said otherwise.
These dealers are pocketing the sales commission - and leaving T-Mobile in the awkward spot of needing to enforce terms that were in writing from the start.
A rotten situation.
I have been using the home plan locked in at $55 per month in our RV for over a year. We are RV travelers and only travel part time. We rarely boon dock or travel to remote locations. While I am not at all happy about the price increase I am happy that I can continue the service with “AWAY”. We have the WiFi linked to our Thermostat, Auto Gen Start and Dog monitor. I leave it plugged in and it operates all the time. When we stop anywhere it’s already set up and ready to go. No cables, no alignment, no box, , nothing for anyone to steal and it works while the RV is in my inside storage so I can monitor it from home. Can’t do that with a StarLink
There may be other options but this one was easiest for me.
I will get StarLink eventually but for me the T-Mobile option remains my top choice. I do like that I might be able to toggle it off a couple times a year which could help equalize the cost but I most likely will not.
I’m a truck driver, I was sold the service at a truck show and was told that it was perfectly fine using it in my truck. Been a mobile customer since they were voicestream… if they do this to me I’ll bail and go to a cheaper provider.
We have heard a LOT of reports of T-Mobile dealers selling these plans at trade shows - straight out telling people that mobility was fine, despite knowing that the terms of service said otherwise.
These dealers are pocketing the sales commission - and leaving T-Mobile in the awkward spot of needing to enforce terms that were in writing from the start.
A rotten situation.
@@MobileInternetResourceCenteryeah I had no idea, until one point I was in California and having really slow speeds and I called up support and got chewed out.
I’m going to get one of those Invisagig modems and one of those plans from FMCA if it comes down to it.
Will be turning in mine in. Not paying that much.
Here's the rant. I have been a TMO customer for a number of years and generally considered the service the best out there. I had 2 Magenta 55+ lines, A tablet line and a Watch line. Then I started having problems with calling certain numbers - they would fail and engineering couldn't figure out the problem. Still I was considering TMO Home internet(currently have FIOS . But after announcing the price increases occurring across the board i think Ive had enough. Since I'm going Nomad i went with Star Link but haven't set it up yet. Also got the PepLink B One 5G with their data plan. So I think I'm all set. Thanks for all the info. Never would have found some if this stuff without you.
Happy we could help.. our members make it all possible!
I Just got back from vacation out west about 9 states and could not believe how bad or non existent Tmobile service is between rural cities even though their coverage map says 4g service my back up visible phone had far less issues I believe Greed is taking over at Tmobile and customer service and customer appreciation is going down the toilet!
T-mobile shines with their B71 long range support - which does require a more modern device to receive that band.
im going to look at other options. thanks for the great info. if t-mobile is moving foward with this i will do my best to cancel!
150 for Star Link Exists I bet this won't end well at all. You can get star link ANYWHERE but I can't get t mobile in Western Oklahoma 80% of the time.
Starlink is a great option - as long as you avoid being parked under trees or obstacles.
I'm from Sacramento, but when I was in Las Vegas a couple months I went to a T-Mobile and talked about home internet, and she was like, technically you aren't supposed to get it in Las Vegas, but she would let me get it anyways and T-Mobile doesn't enforce this. I know things are probably going to change though. Something that might make a difference is starting to use your T-Mobile gateway in your home area first, instead of using far away in a different state. I just got my gateway and service a few days ago and I will go cross country pretty soon hoping it will work OK.
Have you all ever thought about expanding your marketing to OTR truck drivers as well? Many of us use T-Mobile 5G Home Internet in our trucks.
Our content applies to US based nomads of all sorts - but no one on our team has experience with OTR to know what differences might apply.
@@MobileInternetResourceCenterwe are more likely to be in high traffic areas. So, for your purposes, throttling caps/priority will matter most to us.
@@MobileInternetResourceCenterGood point. I’ve been using the T-Mobile 5G and before that used Visible by Verizon. I love the T-Mobile and may decide it’s worth it in the end. I haven’t experienced any throttling.
I ought to start speed testing different locations to get actual data.
PHD for the win, CHEERS Charee You're looking radiant.
Thanks - but not sure what PHD is referring to other than an advanced degree?
Good information
It seems very odd to me. Like you said Cherie, it does not seem like they are trying to compete with other plans....I wonder why?
$160 stills seems too high, but as a part time RVer who uses T-Mobile Home Internet in a fixed location normally, if they made it real easy to add and pay for AWAY service by the week or month, I would probably stay with them rather than switch.
We've asked our PR contact if they will have a way to switch betwen TMHI and AWAY as needed for part time RVers. Hopefully they have a solution in mind beyond having to start / stop plans and return to the device each time.
@@MobileInternetResourceCenter nice. If they are interested in actual customer examples, you can share our situation with them which is that we would like to use our TMHI 49 weeks a year at our normal service address and 3 weeks a year an a different fixed location where TMHI currently isn’t offered. If there isn’t a way to make that work with reasonable cost and effort we’ll probably switch to Calyx and fully drop TMHI, which I think would have the same impact to their network, cost us slightly less, but force us to use a device with a worse cellular antenna.
The terms of service state that the AWAY plan can not be used in a single location for an extended period of time otherwise they will cancel the plan so if you like to stay in one place for a long time (weeks on end for example) consider a different option
Until they better define what 'extended period' means.. hard to say. We have specifically asked our PR contacts for clarification on this term.
@@MobileInternetResourceCenter that's good but yea not saying what extended period is was kinda bad on their part
Away, yes, Away We Go, however, in All fairness to T-Mobile, they are in Business to do Business. Now, at least T-Mobile is offering a plan for RVers as an option…
$160 a month, are they out of their minds?!? I'd rather deal with issues with StarLink.
Many RV’ers have been sold their home internet as a mobile option. We were sold this in a T-Mobile brick and mortar location as such. We’ve since seen booths at several RV shows and they ALL market it this way and tell you straight out that they don’t enforce the home only location. We RV with it AND we are remote employees who are required to travel and work remotely on occasion. If they push this rule enforcement, someone should start a class action lawsuit since their own salespeople marketed it this way for the last couple years to build up the subscribers. Misleading people and then pulling this bait and switch. At least they should grandfather the people already subscribed.
Way to expensive
Dumped my home internet through T-Mobile. They must have bought stock in Starlink as they have handed Elon a bunch of customers.
They do have a partnership with their direct satellite to cellular initiative.
I'm one
Considering we only need it running half of the year, $160 is just barely over what we were paying to keep the home internet plan running all year. I'll make the switch. The service is just too good.
This is all still over the head of this 64 year old nomad. I know you will give us an update when yhe time comes. Ill just sit and wait till the comments on that video and see what everyone is doing. Thanks.
Crazy money for internet… nope!
Good, ‘That will keep many from invading bandwidth and causing congestion. No reason, RVers and Folks should be able to do that to permanent residents (Home Internet) of a covered area, without helping pay to accommodate them…
Not too smart. I took our TMobile 5G internet to our place in FL. We keep it down there in the summer but it is registered to our home. We use 2 cameras to keep an eye on the place and probably use 20GB a month. We get over 100Mbps. We will simply get local wired internet and cut them off. Not sure what their end game is.
Someone needs to talk to Elon and have SpaceX by Dish, so they can use Dish 5g in where trees block Starlink signal
Starlink and T-Mobile have been pairing up recently, bringing cellular service direct from satellite. Haven't heard of them going the other way around.
Still not at all practical for a part time RVer WHATSOEVER!!
Can I change the TMHI to most any new address? We state we are moving (the TMHI gateway). We may switch the TMHI to the granddaughter for her education use and use the FMCA TMI sim plan for us as we travel.
I would switch to the business plan, but there are potential other conflicts between remote workers and fixed locations Cheri mentioned, so I do not need to work around one plan and then have it all happen again.
Seems like we must change every year as someone changes the terms of service. Musical wireless ISPs. Changed four times in five years.
Giddy up for the wild ride. 🤠🤠🤠
With TMHI, you can only change your address to where they have open capacity for the service. And indeed, the constant changes have kept our team busy for over a decade now tracking.
We are snowbirds and T-Mobile Home Internet wasn't available at our summer home or at our winter home. Is this "Away" plan going to be available regardless of your address when you sign up or do you still need to be in an area where it would be available for the regular Home Internet?
The AWAY plan should be available for any address.
@@MobileInternetResourceCenter Thanks for the reply. The plan was supposed to be available in early May but it still isn't available. I contacted T-Mobile and the woman I spoke to said there hasn't been a new release date set as of today. I'm interested because the regular 5G home internet isn't available to me as I said in my initial post.
Calyx is looking better all the time.
Calyx is a great alternative option, although does have 2.5 mpbs video throttling reported.
@@MobileInternetResourceCenter Has this throttling issue been mentioned in your videos?
We have the home device, but under our plan, on the website, it says it can be used for remote use. I was surprised when I found it under our profile
We've never seen those terms.. it's always been clear it was for the authorized service address only.
@@MobileInternetResourceCenter After I saw your response, I called them (I was on for over an hour) because I knew I had not lost my mind and saw the comment mark - lol. This is a quick way of explaining what they said. They said I would not be penalized if I used my device remotely. They explained that two customers could go into a store and leave with the same type of device. One customer has the Home plan, and the other has the AWAY plan, and even though the devices are the same, the account configuration determines the service on the device. She explained that the Home Service is receiving what she calls HOME internet access, and the Away Plan is receiving a combination of Home internet access and CELLULAR access (she said it is like a hotspot). The home plan will only ever receive HOME internet access no matter where you go, and your service may be limited due to limitations of obtaining home internet access where you may take the device with you. The Away Plan is charged more because the system is switching back and forth between its services to ensure a stable connection no matter where you are. You may receive the home internet access signal because in a particular area it is clearer for the AWAY customer while traveling and when you move to another area (city/state) you may be consistently on cellular internet access because it is more stable. Because the Home Internet plan only receives Home Internet Access, when customers want service, they have to have their address checked to ensure the area can receive the Home Internet Access signal. She said, yes, the old way has worked for some people who travel , but there have always been limitations and people complained; the new AWAY plan resolves this by using two types of services to service the customer, making it a better plan than the HOME Plan and why it costs more.
Can you post your TOS please?
I may have to hit up Elon.
T-Mobile needs to grandfather in anyone currently on TMHI. Many of us were sold by T-Mobile employees that we could travel with our service. I realize this is not part of the TOS but the T-Mobile employees outright lied. I know I was lied to. My home address is in the service area, but I travel most of the year in my RV. I specifically asked and was told that traveling with the service was completely fine. I was told that Internet might be slower in busier areas, but that the plan allowed me to take the service with me. Going forward they are fine, locking the service, but not for those of us who were sold we could travel. It’s the right thing to do. In no way will I ever purchase a $160 a month TMHI. That is beyond ridiculous.
Indeed - a lot of T-Mobile reps pocketed sales commissions pushing this plan to nomads. Some T-Mobile authorized retailers even set up booths at RV trade shows.
128kbps is a deal killer, are they joking? 10mbps symmetrical maybe... limit should be 400 or 500GB, not 200. That said, pricing isn't issue...I'm fine up to $299/month .. maybe need different levels
The unlimited option is $160/mo.
This plan makes a lot more sense now. The 4k was a dealbreaker
It’s a dumpster fire.
My take is that they are trying to figure out the market. $160 is too high.
And people are supposed to be excited about this? $160.00 a month. Get lost
Welcome to rural America prices for the internet besides phone.
File a complaint they have lied and told many rv owners to get home internet and lie about address and people who have reported them T-Mobile has shy for them not to continue with the complaint, but we got to keep complaining because they lie about a lot of things like they’re carrier claims price when they don’t price anything and they are trying to cut off many Internet, even though they were our own fault for telling users something they didn’t know it was gonna come
We have heard a LOT of reports of T-Mobile dealers selling these plans to RVers - straight out telling people that mobility was fine, despite knowing that the terms of service said otherwise.
These dealers are pocketing the sales commission - and leaving T-Mobile in the awkward spot of needing to enforce terms that were in writing from the start.
A rotten situation.
All I cared about was video throttling.. it’s gone so I’ll switch 🤷🏾♂️ I get inner 500 down and 20 up .. daily
Yes, the lack of video throttle will be an advantage of the plan.
Until you hit your 200gb cap and with high resolution video that could be quick
@@philpilkington it’s unlimited at 160$
Unlimited at dog slow speeds. I thought 128k I seem to remember from the slides.
Greedy mobile companies, but I'm not sure what the difference is between using T-Moblie Internet at home and on the road.
TMHI is intended only for areas where they have excess 5G capacity and solid signal. Travelers are moving between such locations and staying in locations where there really isn't capacity for it.