This is why I make sure to tell people I've worked in fast food for years and never did this to people's food. Either way, why would this chick even ask to replace what SHE caused.
Working in retail or not doesn't make you better than anyone who has or hasn't. This was something that should have stayed of the internet but it's not outrageous what she asked and it didn't seem conceited either. She was like "oh well", paid and seems to have been kind to the cashier. Maybe in my culture people are more friendly because the backlash this is getting seem effin disproportionate. Moreover, it is not uncommon to replace a candy a child has dropped 🤨????
“I didn’t say anything.” Except she did. Online and to a bigger audience. It feels like she has a disconnect between real life and online, as if she doesn’t realize that what she says online is real and public and not just in her head.
I’m not on FB, I have an empty profile on X, and in the other socials I don’t share much about me. I cannot imagine putting every thought into a video for 150 million people to see. I also connot imagine putting every thought out there and expecting that no one will pick it apart-or worse-answer the questions that I ask! 😂 Crazy world. I’m just more private I guess. ☺️
"umm this is my PERSONAL page" is another good one like ppl think social media is their diary and they cannot be blamed for what comes out of their own mouth.
My response to the woman who had the M&M spill: You know the easiest way to avoid drama in your life? Stop posting your low-level incidents online, coupled with your opinions on the aftermath. You had a spill, you had to buy a product to replace the product that was spilled. This is a literal every day occurrence that does not need to be hashed out in an online debate.
The fact that she already did buy it and assumes it would be free the second time around. Why does the business lose money because you're an irresponsible parent
@@zerotodona1495 That's a bs and invalidating phrase that honestly needs to be done with. Abuse victims will generally tell you that the spoken and emotional sentiments hurt a lot more and far longer after physical wounds heal. Words have gotten people fired, gotten people in danger, started conflicts and started wars. 'Sticks and stones' is just used to excuse bad behaviour.
@@DrBoyZepho they most certainly don’t have insurance for spilled items lol Yes they have insurance for situations like “oh no our cooler went out and we lost $20,000 worth of beef” but they don’t get to just claim “oh someone dropped a candy cane we need $5 plz”. Just like how health insurance and car insurance do their best to cover the bare minimum, business related insurance is no better, if not worse because there are a lot more claims when you’re trying to ship all types of product across the country. Including breakable stuff like glass jars full of pickles, plates, etc.
I worked as a cashier, if she had given her a new one, it would have been out of the cashier's pocket. Is it sad the boy spilled the candy? Yes. Is it on the cashier to pay for a kid that's not her's? Absolutely not.
@@BrokebutCreativewhere I worked in retail it definitely would have been out of my paycheck if I didn’t want to lose my job. Because it would be considered stealing if I, who wasn’t a manager, gave something away for free. The first time would have been out of my paycheck . After that I would have been fired. It all depends where you work. We knew that policy from the start and knew only managers could give a replacement item for free lol. And it wasn’t a small business, it was a chain store lol.
Well Disney parks are known for trying to delight their guests and they do get a certain number of dollars per guest that cast members can spend without asking. But it’s like me getting mad that the motel 6 doesn’t have Ritz Carlton service lol
I don't understand her logic that it should have been replaced for free. The kid wasn't careful opening or she didn't carefully open it for the child. It's not the employee's responsibility to replace the item for free. As someone who works in retail only supervisors or managers can say something was replaced without having to pay.
entitlement is insane. yes, when you’ve purchased it, it is your problem now. unless the product is faulty, you don’t get a refund because YOU dropped it.
Thats true about most of what you said however it's untrue that "only managers or supervisors can replace items for free" because I've had more then 1 item replaced by associates who weren't management before and they weren't fired and nobody cared lol
@@Naturefan354 but how is spilling it the companies or employees fault? i can’t go to taco bell and get a taco, drop it in the parking lot, and then go ask for another one?
I work at Walmart, if someone spills something, we take the spilled item away and they just get another one off the shelf that isn’t open, you don’t get a free one. You just pay for one that isn’t opened
Right. She's literally asking the employee to st³⁴l, WHILE trying to come off as a baller. I've never worked in retail and I'd NEVER ask someone to st³⁴l for me. I'd also clean it up.
@@KelseyLovatoWhile I understand this, that is more of a employer problem to see their employees as a number instead of human beings. Everyone is acting as if she's the one responsible for the exploitation of employees or as if she behaved like a karen when in reality she just paid for another candy and didn't make a fuss. I'm very confused about this type of disproportionate reaction 🤨????
She's clearly not worked retail, but the people asking why she didn't clean her own mess sound like they haven't either. If I, as the employee, stood there while a customer cleaned up their mess, I'd get pulled aside for a talk by management.
If her child is old enough to open the candy cane, then he's old enough to pick up m&ms. Also, she didn't go to the register with three bags worth of stuff without a cart. She could've put the bags in the cart, hung them on the stroller or placed them on the ground to help pick up the candy while the cashier went to get the broom. Besides, according to her, she wasn't sure if the cashier was getting a broom or another candy. It's the fact that she didn't even attempt to try to help clean it up.
There's just a certaain level of wrongness of not helping someone clean up a mess you made, regardless if it's their job. Even when I eat at restaurants, I stack my plates and cups before leaving
Most people saying she should clean made it clear that she could have at least attempted to clean while the cashier was gone, especially since she said that the line was long. I don't think anyone expected her to make the area spotless, but standing like a deer in headlights waiting for a free replacement surrounded by your kid's mess is maybe not the best choice in the situation.
@@eveangel8967 you don’t have to work retail to know this, but if you don’t know this…. Not having any experience in retail will likely deter you from learning any better.
I never said that no retail experience = entitlement. However if you’re already entitled, not having any retail experience allows you to stay blissfully ignorant to the way things work
@@TradBarbie this comment wasn’t meant as an attack on all people that haven’t worked retail, just that it’s obvious she hasn’t because of her reaction to the situation. If she had worked retail she wouldn’t have made the video (I hope) because she’d have experience with similar situations and realize that sometimes managers are assholes. You both seem like empathetic people that would’ve understood that fact, without having to actually experience the situation yourselves. Not everyone has that ability so they literally have to experience it to understand it. This lady seems to be one of those people.
The cashier let her get a new one without waiting in line, which is more than a lot of people would do when there’s a long line. Her kid created a mess for the employee to clean up. The cashier didn’t get angry. I think they were more than fair.
Well... i dropped a rotisserie chicken in the parking lot of sams a few years ago. The lid wasnt on well so it slid out of my hands hit the ground, bounced and rolled. I chased the chicken for a solid 20 feet in the parking lot like a greased up pig catching contest. When i took it back inside to get another one (covered in chicken juice from trying to grab it) and explained what happened the employees got the giggles so bad they could barely speak. They replaced my chicken (and checked the lid) i think they walky talkied the incident through the store because when i made it back to the deli area they said, "chicken girl?" 😂😂😂😂😂 I was grateful for the new non escapee chicken and laughed for a few days about it. I hope anyone in the parking lot that day had a good laugh too 😂
OMG THIS! This is such a great point. I remember my coworker told me: if it breaks on our fault, we replace it; a bagging error, not wrapped well enough. If it breaks on their fault, they pay for a new one; them dropping it for example
@lindyloohoo I was actually just gonna buy another chicken.... at that point, covered in chicken grease, I just wanted to go hide in my house as quickly as possible lol It really was like that thing ran from me 😂
@lindyloohoo worse yet the deli was at the VERY back of the store. It was the slippery chicken grease walk of embarrassment. Plus I was carrying my run away slimy chicken to give back to them. Smh. It might have been preferable to have chucked the chicken in the garbage and just run in there grabbed another one paid and run out then to have interacted with anyone! 😂😂😂
I once THREW my rotisserie chicken in the Costco parking lot- because I was being absolutely SWARMED by yellow jackets. A Costco employee saw it happen and offered to go get me another one to replace it. I was so embarrassed I said no thank you but I am so sorry about the mess. And I think I’m stung. He said oh no- don’t worry about the mess. And he helped me finish loading my items into my car while the yellow jackets went to town on that chicken.
that's the thing! from my experience working at a grocery specifically at the customer aervice counter, if she had come to my counter and asked for a replacement, the first thing i would do is call a manager. they would tell me if we can give it or not. for the chicken of your story, i would have called the meat section manager who wouldve said to ho on ahead and offer a new one. what she wanted was the cashier themself to offer it up for freez but we can't make that decision.
She contradicts herself because clearly she did expect it since she'd never seen it not being replaced when someone breaks something in a store. But then she goes on to say I didn't expect it I was just hopeful 🤦♀️
@@ollie3746 So if and when the retail worker sees her video, does it really matter she didn't say anything direct, she is still indirectly saying things
@@GoodTimeForARoll yeah it does matter. complaining on your downtime vs making a problem for me at my job. she bought the replacement. she said something ignorant but inoffensive after the fact. yeah, didnt need to be posted. but literally who cares. do you really think the retail worker would gaf seeing this video? like outside of an eyeroll? your comment reads like she was calling the worker lazy or ugly or something.
@@ollie3746. 1:50 . “ i watched the retail worker :D leave .. but she came with a broom to clean :( “. .. . Shes weirdly being specific on being disappointed that worker was DOING HER JOB cleaning ? 😂 You cant say shes not saying anything about the retail worked while she’s giving so many details on the retail worker actions. “ oh .shes just here to clean it up “. Like yeah ?? If you spill food the employees are gonna clean it. That lady didn’t mean anything bad with her video, but she made herself look tone deaf when she said she expected the same customer treatment she gets at Disney ( place where you’re paying for staff to act like youre royalty ) on a regular store.
You'll be surprised to know that a lot depends on the store's policy (in case of retail) and some stores are more lenient if the item hasn't gone out of their location. If it's a small store or family owned that can influence it too. Why are we acting like this is out-of-our-imagination-wild when it's not that uncommon 🤨?
Same! And I probably would've gotten yelled at when I got home. No way would my mom have bought me a new one! Course she probably wouldn't have been buying me one in the first place... 😂
As a child and an adult ’ve dropped ice cream or drinks and had them replaced (without asking!!). But all of those things were Not Pre Packaged!!! If it’s on tap you can make another one. If it’s in an inventory system the employee would be stealing
@@my3daziesit depends on the store. Most of the time the manager would have to scan and put the reason for the item being disposed. As well as the new item having to be discounted for a specific reason. It's not just like if you dropped a glass by accident in the store and weren't forced to pay for it. If you already bought it it was no longer the stores responsibility. Some stores are more hard on policy than others.
Lots of companies get “marked” for damaged goods. Managers would rather sell damaged goods (including food) than “eat the cost” because its sadly on their heads. Major corporations dont care about the middle man. They just care about the number behind the dollar sign. If there are too many negatives, people get fired. The items that come en masse (like the ice cream and sodas you mentioned) tend to cost the company so little to purchase that a replacement every once in a while won’t hurt their end
Look, I’ve worked in retail and there have been times that things like this have happened. SOMETIMES IF I had the means, I would replace something that a child dropped. However, I wasn’t always able to do that and I certainly don’t expect the company that I work for to pay for it. Neither should the guardian/parent. How you could expect a company to eat that money because YOUR child spilled them is beyond me. Here’s the other thing, as a parent, I know what happens if you allow a child to open those candy canes that young. I would never let my three year-old try to open those candy canes on their own. Haven’t we all had that blunder at one point or another in our lives? This falls back on the parent. It’s mind-boggling.
That's prolly the crux there! In the countries I shop in that kinda falls into the cashier's responsiblity too and they only need persmission if it's something particularly big.
@@mikeandlyzz um... have you worked in retail before? It depends on the store but in my store, it actually does count in the loss of revenue for the store along side anything that has been stolen as well. I worked 10 years as a cashier, I have learned a bit about this at least for my own store.
@@angelsinthewindowstores lose far more in theft by the workers from cashiers, white collar crime and transport than any actual damage to goods in the stores. This wouldn't have hurt them at all.
She's the one who brought it to the internet by posting it on TT. It's so incredibly frustrating when people use public platforms like TT as their rant/therapy sessions, then get upset when the people outside of their following can see and criticize their hot takes. Do i think she deserves the mean comments shes getting? No, absolutely not; but she's the one who brought it to a public platform, where anyone can have their say on what she posts.
Yep, she's getting called entitled because she went on the internet and whined. If it wasn't a big deal, then you go on about your day and keep your mouth shut, you don't go on the internet and whine.
Did she expect the cashier to eat the cost?? Dude she was already so nice to let her skip the line. They could’ve offered it for free as an act of kindness but to expect it is crazy!!!
They usually write it off as waste, at least in some stores. I've had it happen, although I've never asked for it and always refuse but they've insisted, and have worked at stores where we write it off. Ofc it really depends on the store though. Not every store is gonna have a write off list or they'll have strict rules for what they write off. So I'm guessing she was probably expecting something like that but idk
@@BriEMcN yeah it really depends on so many things, like who the manager is that day, what the item is and how much is in inventory, what the sales are at. I've also given away replacements for a broken items with manager approval before but it was always for something that was either a necessity or we had a surplus and were doing good in sales that it was okay to eat the cost of a free replacement. We would just have to adjust inventory as soon as possible afterwards.
@@BriEMcNYeah, I dropped pickles and they insisted that they would replace it. In my 45 years, I've seen it happen and personally had stores do it for me and it was the cashier. I think for one it's a Joanne Fabrics store, not a Walmart, Kroger, Disney, or whatever big box stores or grocery store she was dealing with, two she probably shouldn't have said she expected it because I know that I never expected any store to replace an item because I dropped something and broke it. She honestly should've just left it alone and if she did make a video she definitely could've maybe asked about it without saying she expected it and mentioned how grateful she was to be able to skip the line and thanked the cashier for cleaning the mess up.
@@BriEMcNIt depends, my manager would probably refuse to cover it because it was “human error” but he was a dick so I don’t think he’s a good metric lol 😂
Went to the local garden centre with my 2.5 year old to see the Christmas display and for him to pick an ornament for the tree. He chose one and within 5 seconds of him choosing he got over excited, fell over and broke it (it was glass but we didn't realize that at the time and he was fine). We got him to choose a different one, took both to the till, explained what happened and paid for both. If it had happened after we purchased it, I wouldn't be expecting one for free, id have run back round and grabbed a different one myself for him. It's entitled to think you're owed one just because you've paid for it and then your child breaks or spills it.
When I worked pet retail, I had a similar situation where a dad and his daughter bought some decorations for a fish tank. He paid and I was bagging up most of them when the little girl, probably around 5-6 years of age, starting reaching and saying she wanted to carry something so her dad handed her one of the ceramic ornaments. Just as he gathered up the bags and went to leave, she dropped the ceramic one and it broke. I went to get a brush and a replacement, and he seemed genuinely shocked when I handed him a new one, just as he finished up his little teaching moment with the kid about being careful. Had similar cases where people broke stuff and we didn't replace it, cause they had shitty, entitled attitudes. It's not an unspoken rule of retail, it's a case by case.
Perfect explanation, you can tell when someone is in good faith (the little girl wanted to help her dad), vs a hungry kid opening food in a busy store. It wasn’t the child’s fault in the either case. The girl didn’t know how to carry it (learning experience) while the little boy could’ve been told to wait 5 minutes to eat in the car
We've had situations like that in the store I work at. If the person is friendly, understanding and not entitled, then yeah the managers sometimes just give them a free replacement. But that's at a managers discretion and not always going to happen. But the attitude of the customer always helps. If you're being a dick, then you definitely won't get anything.
I work at a pet store and we do the same think in such situations. In those cases our store keeps the broken item and sends the customer off with an unbroken one. If the lady in this story wanted to keep the broken candy and get a new free one then yeah no that is not happening.
I think the main issue is parents not thinking about what their kid will do with items they let them hold. They are kids. Uncoordination and dropping everything is part of life. But when one is a parent the damaging items should not happen in stores. Would these same parents hand their kids ceramics to hold on a tiled floor at home? Or open weirdly sealed candy package on their own in the car? I used to be a nanny for literally 8 kids in one family. All day. Every day. I never let the kiddos open packaging (we should always check for tampering) or hold fragile items. I always took their own toys if they wanted to stim (which is what "can I carry something" is, which was cool to learn). Or if I prepare ahead of time I buy something small and not breakable so each kid got to carry something.
I spilled my iced coffee once as I got home so went back to buy another and the lady was nice and gave it to me for free since I'd only been gone a few minutes, made my day, but I wasn't expecting it at all and never would assume someone would, even if I spilled it right in front of them. Especially if just a cashier, and not a owner of the business. Being a bit disappointed is fine. You feel how you feel. Bringing it to the internet to complain though is the rough part since it show she thought there was actual wrong doing by not getting it for free, and of course their wasn't.
I've had both experiences. I have a 5-year-old. Shit happens when you have a small child. He dropped a sucker in home Depot and it busted before he could even get it open. I told him to go grab another one and we would get him another one. When I walked up to pay for it the lady at the register said "don't worry about it". I've also had an experience where we were at a fair and he dropped his ice cream. I went and bought him another one. They didn't offer to give him another one for free, but I didn't expect them to either. I've had other experiences where things have been replaced for free and where things haven't. I would never expect somebody to replace an item that I or my child dropped for free though. It's great if they offer and they can, but I don't set those expectations on others.
@@lindyloohoo home Depot was just an example. I've had that happen in big box stores and in mom and pop shops. It all really depends on the person it happens in front of.
Your ice cream story reminded me of the beach stand that had a sign up that said something like " The seagulls don't work for us. If they take your food we aren't going to replace it for free" 😂
I would also like to point out that she wanted the kid to have the free candy because she was the most concerned about “being a good mom.” So it wasn’t about the kid it was about her.
@@YellaBellaRenoYes she did. It starts at 2:00. Her child is crying/sad and she wants to give him more (free) candy in order to be a good mom. Those are her words, Jan.
@@YellaBellaRenoeverything she said was wrong either way lol but she definitely saw it as being a good mom and compared it to a restaurant, which is an asinine comparison. This woman should barely be allowed to look after children
@@Usagi393 No, she says (pretty much verbatim) that she feels like, as a good mom, she wants to get him more because she knows it was an accident. She’s saying she doesn’t want to punish him for an accident, which is something no parent should take pleasure in; and she’s certainly never says that the candy has to be free in order to be replaced. She’s implying that she might feel like a bad mom if she didn’t, since she has the ability to pay to replace it. She’s not making statements, so much as running us through the thoughts she was having in the moment. Bad parents don’t typically ask themselves if they are being a good parent or not; that’s the universal quality of bad parents everywhere, and to me, it sounds like she’s asking herself what a good parent would do. Your interpretation of her words is about as bad faith as it could get, I think…
@@YellaBellaReno I don’t know what to tell you. Reframe her statements all you want but that’s what I hear so agree to disagree. You may call me bad faith while I think you’re sugar coating and sweeping
2:07 as a parent you don't get free food because the kid dropped it, it's not the shop owners job or problem. it is at the discretion of the shop owner/worker, for example you've known them since the oldest was born ECT.
"if it was me" but it's NOT you and it's NOT the cashier, it's the corporation behind the store. Who do you think is going to pay for your "free" candy? Because it won't be free. How does an adult not grasp this concept to the extent that they make a tiktok about it? I have to wonder, if this happened before she got to the register, would she have just put the half-empty one back and grabbed a new one and acted like it never happened? I get the impression she might be that type.
Alot of moms (and I'm not bashing moms, I'm a mother of 4) think people care about their kids as much as they do. Sorry lady, I dont care that your kid is sad bc HE made the mess. I dont think he should get one for free bc he's a little kid.
@amiLore Thank you! That really seems to be a big problem in society. Yeah, I think my 2 boys are amazing but no one else has to especially if they don't know them from a hole in the wall.
At the store I used to work at, we would replace any item that broke or cracked in-store, both before and after purchase. We had a company mandate about it. Joann is a craft store, not a candy store, and comparing it to Disney is a level of entitlement I am so glad I never have to deal with ever again
I don't know why but when anyone says 'I'm a really kind person', alarm bells ring in my head. Like a kind person wouldn't need to specify that, so something defo sketchy there.
I agree. I also don't trust her comment saying "I'm a good mom". Most good parents will usually say something like, I'm not a perfect parent, but I do my best. I used to know someone who called herself a "great mom". She bullied and abused her kid.
Just as bad as "I'm a good christian" I'm sorry if you feel the need to tell people that you're a " good anything" you aren't because genuinely good people don't need to let other know they're good!
bro yall seriously overreact to stuff. she’s being put on the spot and is struggling with all of the attention and doesn’t really know what to say. i’m not even defending her because i honestly don’t care enough but all of the comments being too reactive to a situation like THIS like bruh
She was being clueless, but it wasn't that big of a deal. The way people get nasty over anything and think they're morally superior. Like, how is that a normal answer? 7:15
I think everyone is overreacting here. She didn't have to make a video for the whole world to see about a stupid little incident where she was disappointed. When you put in out to the public, you give the right for the public to form an opinion. And people definitely shouldn't be nasty over a stupid little video of someone complaining about a low-level everyday annoyance that had no real consequences. The fact that a $4 candy could manage to start an online drama is the proof that people need to stop oversharing their personal life, they need to stop getting so riled up over silly videos, and maybe go out and touch some grass. (Myself included. I really need a gidital detox in the near future...)
I’ve worked in retail and I promise you there is no unspoken rule to replace an item if it falls. My kid did that once and we both cleaned it up and I didn’t buy him another one to teach him a lesson. This is how you raise good young men
@ she definitely hasn’t. Retail workers have the hardest job. The amount of cleanup I would have to do during the day because people didn’t care about the mess they would make.
I think in some countries there is a law that kids under 6 aren't accountable for small damages, such as dropping a joghurt. But that's before you paid for it. Maybe she heard about it once and just made her own rule out of it 😅 But still, I've gotten food replaced after I paid for it and I'm fully aware that this was pure kindness and within the person's power. I don't expect it the next time I'm clumsy.
Everytime I’ve ever dropped/broke something in store or seen someone drop/ break something, we always were told to grab a new one, so it does happen a lot BUT I would NEVER expect to get a replacement.
The type of people who allow their children to rip in to things in the store are the same ones who would expect to get a free one because their kid dumped it on the floor.....shocker she did both.
As soon as she said she never worked retail it was enough to understand shes detached from reality. Then she said 'if you knew my heart' and i knew right then that she was mormon lol
When I heard the title of her TikTok I thought "Mormon?" I had to look up her page where she describes herself as: "twin/boy mom x4. homeschool. love Jesus." She loves Jesus apparently but also apparently loves things for free... I'm freelance and had two periods of my life where I worked with a bunch of Mormons and then a bunch of Evangelical women and I'm very sensitive to their world view, which to me can be surprising judgmental and insular.
she's also like oh I have all these kids, i couldn't clean it up because of that 🙄 and then she defends herself by saying i have a good heart, and I'm a good person, really? a good person wouldn't make a tiktok complaining about how the store didn't cater to her entitled attitude
She had a very entitled and self-centered attitude and the fact that she didn't even help pick them up was rude. I wouldn't even expect a manager or customer service to give her a free one because that was completely on the customer. I dislike family vloggers on principal so maybe I'm being too harsh idk
she literally bought a new one. she worded her first video wrong. which is why the addendum was made, she was HOPEFUL that it'd get replaced but she paid for a new one and left the store without a fuss. a woman complains about anything on the internet and people act like she's literally the worst person ever lol.
Yes. Disney does it. My kid had an accident at Disney (I didn’t have extra clothes because he hadn’t had accidents in a year at that point), and Disney gave me literally an entire outfit/ensemble for him. Regular degular 7-11 or CVS NOPE. They’re not there to give you a medical experience.
I have 4 kids and my youngest is 3 and my wild child. I was mortified when she accidentally broke a small ornament (it was $7). What did I do? I picked up as much glass as I could, told my child to be careful next time and stop touching stuff (I had already warned her before she touched it and because she didn’t listen she didn’t get the candy she originally wanted) and I PAID for the broken ornament. The money that would have gone towards the candy went towards the broken ornament. To expect something for free because your kid was careless and spilt it is wild to me.
Also, do you really believe that every incident she has witnessed or had happen to her before where an item was dropped and broken/spilled was replaced for free? I don't!
I work in fast food and we can replace stuff but it would still need to be accounted for. Most shops and supermarkets are far stricter and the cashier could have got into trouble or even fired for giving them free items.
@@claudiabothmaI don’t know where she got the “they’d give it for free” The only time i got a meal replaced for free was when i was 8 and ordered a waffle that i ended up disliking. The place was very kind about it (i was crying and i adored this restaurant). The rest of my life, ive had to pay for an additional side or eat the cost. It’s life.
Oh my god this situation is asinine. Yeah, people like this woman need to stop using public social media like their personal diary, and yeah saying “I’m a nice person” in your response videos is always going to be tacky. But as far as I can tell her worst crime here is… being ignorant of how retail chains work. She didn’t yell at the worker,she was trying to calm down her kid, she paid for the replacement. Coming online and saying “I wish this had happened but it didn’t and that sucks” deserves, at most, a polite explanation about why it wasn’t possible from a couple people. Not half of the internet unleashing their pent-up frustrations towards their own Karen experiences at someone they can yell at without getting fired. As an ex-retail worker myself: get fucking over yourselves, you’re no better than she is.
Nah. You post your shit online, people are gonna smell it. You just sound obnoxious. If you don’t want peope to have opinions then don’t make your every thought public. It’s that simple. You can’t control others and criticism is always a chance you accept whenever you post online.
@@rivap.4791 Man idk how to convince you people that "strangers being excessively mean on the internet" does not and should not just be an inevitability we just have to accept. Being kind of cringe online does not warrant hundreds of tiktok users ripping into you and we can call that shit out. It's not good-faith criticism, its just being an asshole. Also what about "people need to stop using social media as their public diary" did you miss, I didn't think she should have posted the original video either. I also think the people upset over it need to go touch grass.
@@rivap.4791 Saying that people are having disproportionate reactions to someone thinking something that is ultimately harmless is a grounded take. Your comment is psychotic.
omg yes i agree with you, like what the hell are these comments? people are raging over such a minor issue when barely anything even happened. hoping to get a free replacement is not entitlement, demanding it is, which she didn't do
For real. 😂 Why tf would you be entitled to free stuff? If you buy a tv and you drop it, by ACCIDENT, while trying to install it, you expect a free new tv?… You know what, people like this probably would…
@tomtommertje oh no my son recklessly crashed my car the same day i bought it. off to the car dealership to ask them for a free replacement because i'm such a good mom
Okay I keep seeing this, do you really have to pay out of Pocket for things you break at the stores you worked at? I am clumsy as hell and drop things all the time and yet I keep and check all my paystubs as soon as I get them, and i have never had any money taken out of my account due to an accident caused by me or a customer remake. Im not sure how legal that is but you need to get a new job if they're making you pay for what you break.
@@realsmosher53 just because you haven't experienced something does not mean it hasn't happened, we learn things like that in kindergarten. It's also insanely privileged to tell someone they should "just get a new job" when it's not as easy as just "getting a new job"
Title should be: Entitled Woman Disappointed by Reality, "I got my own hopes up, and expected others to read my mind, and was big sad when i didn't get my way."
Spoiled, & entitled. Sounds like she’s putting these traits off onto her children as well. Kids have to learn, embarrassment is a part of life. Things happen.
Yes, you're spot on. I wouldn't have bought my child a replacement... They have to learn to be careful and patient and their actions have consequences. Why not make them wait 5 minutes till they're in the car. I've also never bought my child a treat because they're whinging and crying... That sets a bad precedent.
Ive broken items in stores before (salsa jar, candle, ect.... i have problems being clumsy) and they never charged me but ONCE YOU PAY ITS YOURS..... i did drop a 30 pack of beer in the parking lot of a gas station a few Christmases ago and the cashier replaced it OUT OF THE KINDNESS NOT BECAUSE OF SOME UNSPOKEN RULE.....
You know if the shops replace things like that it costs the customer just like stealing the wastage is clawed back in the prices . With small bits and children it’s always better to let them open it at home or the car .
As some one who has worked in a grocery store before we would 100% give a replacement if something for a CHILD was dropped or spilled but maybe thats just our store
I did work in retail at a CVS many many years ago, so things have probably changed, but we did have the ability to damage out something if something like that happened. But I’m sure it depends on the company and even the manager you work for. I would never expect it.
Things have definitely changed at least in aus, friend of mine got fired doing exactly that, well technically he quit before he was fired. The shop wanted any excuse to fire him though, he was a damn good union rep and they hated him for it.
@@elleash3040 no but if it was an accident and they were apologetic, I might have if I knew my boss wouldn’t care. But like I said, it was long time ago.
I mean. They would just note the item is damaged and move in. Do you think Walmart pays people to sit there and describe how everything is damaged before claiming it? Lmao what?
@ babes I guess you’ve never worked retail because those inventory reports need to be accurate… so YES LMAO they count every item. Tell me you’ve never worked a day in your life before without telling me. I don’t know what kind of world do you live in but everything is accounted for in retail. They do mark broken items of course but that’s when they are broken. You can’t expect an employee to decide something is broken just bc someone wants something for free. Not when somebody fumbles opening a tube of candy. Check your entitlement. I hope how inventory reports isn’t new information to you but if it is, I’m glad to have helped you understand it.
Idk how people will receive this, but no one in this world, that is a stranger to you, is responsible for helping with the children you decided to bring into this world and out shopping with you. Now people will help more often than not because they're nice people, but it's not expected. She's definitely entitled as hell and even after people have pointed out nicely where her attitude towards the situation was wrong, she doubled down on her stance. Maam, sometimes you gotta just close ya mouth and open your ears
Those things are Sealed in with the brand label with all the ingredient info. I have to use a knife to open them, there is no accidently opening one without a concerted effort, and without tools, a prolonged one. Either the kid had been trying to get into it long before she paid, she opened it, or the kid picked up an open one already. For the many years I have been getting those things, they are not easy to get into, and that is clearly on purpose to prevent people from opening them in store.
i think the most unreasonable party are the commenters, to be honest. was the original vid entitled? yeah. is it worth tearing someone to shreds three times over for it? no
I honestly think we all have dumb thoughts and expectations sometimes. Social media opens us up to being judged harshly by the masses for those random, perhaps not well thought-out ideas. Usually, you just tell a friend and they let you know that you’re being irrational about the situation. It’s not thousands of angry strangers coming for you.
Right? She was clueless but it wasn't the big deal people are making it out to be. The fact that people were being that nasty talking about her kids is much worse than her expecting to get another one for free and sharing the story on tiktok.
Completely agree. And also, depending on the area you live in, they absolutely will replace it sometimes. It's not unusual. And as long as she paid for it who cares.
THIS!! thank you!! I was surprised reading all the comments! Her reaction to the situation deserved no where near the outcry it got! People are acting like she abuses her kids or is the stupidest/most entitled mom on the planet, from ONE snippet of a situation, and then assume everything about her life (and everyone else’s in these situations). Was ‘expect’ a poor word choice? Sure, but as you said, it’s something we’d say to a friend. When something like this comes up in a conversation, the friend’s push back/question, or even hearing yourself say it out loud, could help you reword/clarify what you meant (or realize you do actually need to adjust your viewpoint on the situation). The people that get soooo vitriolic at videos like these (not talking about anything where the anger is clearly justified & based on more than just vague assumptions) concern me. People act like they’ve never once used the wrong word in conversation, been mildly upset about something that happened in their day - which you’ll quickly move on from because you know it isn’t that big of a deal, just *(insert negative emotion the internet will tear you apart for)* in that moment. It’s exhausting watching the masses rip people to shreds over anything & everything while deeming them horrendous people in all aspects of their life, just from a 30 second video!!!
Here in Austria, as long as you didn't pay for it and it still belongs to the store, you don't have to pay if you break it (ofc not if it was clearly no accident). As soon as you handed over the cash it's yours and your responsibility if something happens, you don't get a free replacement. In some cases the cashier could give you one, but I've only ever seen this happen once so I'd never expect it. I think that's a pretty fair way of doing things. Kinda strange for her to put these thoughts on the internet as if she's expecting everyone to be on her side..
An additional note. YOU don't get to decide whether YOU are entitled. That's for other people to decide. So bizarre that you think you are entitled to decide whether you are entitled or not 🤣
@@MeshelllChambers And just because folk wanna label someone doesn't make it true no matter how many of you want to be so so nasty towards her....I mean giddy over being nasty, wow.
Her saying “I’ve never worked in retail” says so much. She is entitled, that whole dating scenario is definitely entitled to be disappointed when you don’t express your expectations. She’s way out of touch with this.
Cashiers cant just make the decision to give away merchandise for free. This isnt a restaurant, theres very strict inventory thats being kept. The entitlement is insane.
Why does she think a cashier has the ability to give her something for free? Also, there was nothing wrong with the product, so there was no reason for it to be free even if she could have given it to her. It isnt a restaurant, so that comparison makes zero sense...and WHY on earth did she give it to the kid to open it anyways? 🤦♀️
The only time it prolly would be free is if the employee was the one who inconvenienced you in some way; like dropped one of your items, dropped your food, or in her case, was the one who spilled all the M&M’s. If you the customer was the one who inconvenienced yourself, nine times out of ten, it won’t be free
She was clueless but it wasn't the big deal people are making it out to be. The fact that people were being that nasty talking about her kids is much worse than her expecting to get another one for free and sharing the story on tiktok.
“ive never worked in retail, i don’t know” we can tell, baby. there’s a difference between a $20 meal at a restaurant and a $4 m&m candy cane at joannes. 💀💀
People are so "holier than thou" for making this a controversy. Stuff like this *does* happen in retail, which, yes, I have worked in. It doesn't always happen. If you're talking to a cashier and not a manager, yeah, they probably can't do it without asking a manager, but if you do go to customer service about it, it may be replaced for free, it happens. People drop groceries, items fall off of shelves and break in store floors all the time whether they are already purchased or not. "You break it, you bought it" is more likely to be the policy at a small business that manufactures its own products than a chain store. Joann's can afford to give out another candy cane, maybe they will if you give a shit, but if you don't, then the cashier doesn't, which, fair. This woman didn't do anything to incriminate herself as an asshole, she paid for another like everyone is telling her she should have. I don't know why this video in which she asked an honest question respectfully pissed people off so badly. Touch grass.
Yeah it's so weird people have made it such a big deal. Even the employee involved isn't that bothered that this lady made a video about it. Meagan was polite with them and immedialty offered to buy a second candy, which is why the employee didn't think about giving the new one to her for free. All Meagan had to do was ask and she would've proably gotten the new on for free, but she kind of screwed herself by immediatly saying she would purchase the second one. Since she never worked retail I don't think she realized that giving a new one away wouldn't have been the first thing on the employee's mind, with the new stress of having to clean up a mess, on top of getting a long line of grumpy holiday customer rung up.
I've worked retail. A kid spilling some candy is nothing. Better than kids who spill sugary drinks and just leave it. Honestly, the chick was nice to the cashier, she just rambled about her thoughts afterwards. If THAT is an issue, find a job not working with people
The only inconvenience to the worker was cleaning up the candy and letting her skip the line. She didn't even actually ask to get it for free. Making the video saying she "expected" to get it for free is really the only thing she did wrong. As someone who has worked in retail, I would much prefer dealing with her than with the countless rude people that retail workers encounter daily.
At least she didn’t say anything to the cashier about it and just accepted what happened while in the store, so she really didn’t make the cashiers job harder aside from the candy needing to be swept up, which isn’t all that uncommon. If she never went to TikTok about it, nobody would have known what her expectations were. I swear some people need to think back to when social media didn’t exist, and you didn’t automatically blast all your inner thoughts to millions of people shamelessly. This is something that should stay inside your head or something you just mention to your spouse later over dinner. Why people feel the need to share every experience and every thought that enters their head online to potentially millions of strangers is mind boggling to me. I will say, I have experienced and witnessed some instances where the store will just offer to replace the product at no cost when something like this happens, but in no way should that EVER be your expectation. That’s the kind of thing that if you are lucky enough to experience it, you should just be extremely grateful and thankful for it and recognize that it is not the standard for stores/employees across the board, nor does it make the stores/employees who don’t do that in the wrong. It is a nice and very generous kind gesture, that goes above and beyond normal expectations, for a store to do such a thing, and that is all it should ever be seen as.
Her fr saying she expected Disney level service. Then her saying “I didn’t even say anything!” When she posted a whole ass video complaining about it. Edit: Yea I’ve dropped stuff, broken it, cried in the store, embarrassed, got it replaced… still ridiculous to just expect that of people! Especially since CRYING makes a big difference and people will OBVIOUSLY take more pity on you then. And comparing it to “well sometimes a woman expects something from her man” the cashier at Joann’s is NOT your husband! What are you on about
this is exactly why my store has rules for certain items that are more fragile that we have to set them at the register for you and you can’t carry it until you’ve paid for it. then if you break it you’ve already paid for it.
Didn’t JoAnn’s file bankruptcy? Or give a press conference saying they were being forced to file by their creditors? Miss Entitled probably has more money than the struggling business.
You've paid for it, you own it. No matter if it breaks in front of me at my workplace, after you've paid for the item, it's not our problem anymore. And I say this to our customers when they try something like this because things don't go that way. And real kind and nice people don't exclaim it out loud, people know it when they know you - this is just a front. Fake niceness and kindness is more harmful than being honest about who you really are.
From my point of view and experience each time ive had something broken like in store/in view, it has been replaced. So i can defniately understand where shes coming from since ive always had things replaced id kinda expect it too lmao
This is another situation where I'm confused why she even went as far to make the video and post it in the first place. Even if she were in the right to believe she should have gotten the second for free, it just seems like a lot of effort over having to repurchase a $4 thing of candy.
Because she was expecting everyone else to agree with her and jump to her defense. My mother's the same way. She wanted validation of her entitlement and was shocked she didn't get it
9:38 "I've seen other things break in stores, prior to purchase, and people get it replaced! Do it for MEEEE!! But after purchase and I actually just a free one basically..."
What a totally insane expectation… what if her son didn’t want that candy cane thing but instead just started messing with it and opened it and spilled it all over the floor? Would she just assume that’s on the store to figure out for themselves cause she didn’t wanna buy it anyway so she’s not gonna pay? It was just “an accident.” No, honey, parent your kids at home however you do, but if your kid spills a snack at home and you happily give them a new one, you are now down two snacks for the price of one in your house. Just because it was previously purchased and you don’t notice the waste doesn’t mean stores should join in on your parenting logic.
Replacing his M&Ms at the expense of a store when it was my mistake for letting him open them, would not even enter into my brain.. I would’ve cleaned them up, apologized profusely, and my kid would get what was left. Period. This lady’s entitlement is disgusting and I know it’s a small thing but it’s really not. Thinking the employee was going to get her crying brat a new thing of M&Ms as opposed to clean up the slip hazard for all the other customers that her and her son just created,yeah it’s gross.
I work retail at a chain store, and I've had situations where people break things in the store . I'm a cashier and it's usually up to my discretion if I want to damage it out (store takes the loss) or not. I almost always do, but if a mom is trying to teach a lesson I'll let them pay. It happens sometimes. My managers have given me express permission to do this... If I wasnt sure if I was allowed to, I wouldn't even think of doing it. I happen to work with kind and compassionate people. It really is up to the policy of the individual store, as well as factors like time and the price of the item. I probably wouldn't do that for a customer if they were rude to me, though. LOL
It's no excuse at all. I was a twin mum, my own siblings and I are all 5 sets of twins and 19 of us kids in total and my mother would do a full xmas food shop during school holidays usually with 8 or 9 of us at a time, 5 or 6 under 5 years and still, have us all behave. There's no excuses for lazy parenting
'Ive never worked in retail' yeah we can tell lol
I've never worked retail, but I have eyes and ears and I live on earth. 😆
This is why I make sure to tell people I've worked in fast food for years and never did this to people's food.
Either way, why would this chick even ask to replace what SHE caused.
"I have ~had experience~ in this area"
That part annoyed me so much.
Working in retail or not doesn't make you better than anyone who has or hasn't. This was something that should have stayed of the internet but it's not outrageous what she asked and it didn't seem conceited either. She was like "oh well", paid and seems to have been kind to the cashier.
Maybe in my culture people are more friendly because the backlash this is getting seem effin disproportionate. Moreover, it is not uncommon to replace a candy a child has dropped 🤨????
“I didn’t say anything.” Except she did. Online and to a bigger audience. It feels like she has a disconnect between real life and online, as if she doesn’t realize that what she says online is real and public and not just in her head.
🎯🎯🎯
💯
I’m not on FB, I have an empty profile on X, and in the other socials I don’t share much about me.
I cannot imagine putting every thought into a video for 150 million people to see.
I also connot imagine putting every thought out there and expecting that no one will pick it apart-or worse-answer the questions that I ask! 😂
Crazy world. I’m just more private I guess.
☺️
"umm this is my PERSONAL page" is another good one like ppl think social media is their diary and they cannot be blamed for what comes out of their own mouth.
“If I purchased it, is it my problem now?” Yes, Megan. Yes it is.
Oh my gawd, she said that with some stank lmao. How obnoxious
Exactly, yes! That’s how that works
That was a WILD fucking statement she made 😂😂😂
The audacity of her to say she's not entitled after saying something like that 💀
And even if she hadn’t paid for it and spilled it, consumed it, destroyed it - she would HAVE to pay for it.
My response to the woman who had the M&M spill:
You know the easiest way to avoid drama in your life? Stop posting your low-level incidents online, coupled with your opinions on the aftermath.
You had a spill, you had to buy a product to replace the product that was spilled. This is a literal every day occurrence that does not need to be hashed out in an online debate.
Thank you!!
Lol I love this cause this is what tiktok is. They talk about every aspect of their life and find a way to make it “problematic”.
I thought “you break it, you buy it” was something everyone was told growing up
Stick and stones should also still be a said.
The fact that she already did buy it and assumes it would be free the second time around. Why does the business lose money because you're an irresponsible parent
Technically you don’t have to pay for a broken item, unless the store explicitly states it
That stopped with gen z
@@zerotodona1495 That's a bs and invalidating phrase that honestly needs to be done with. Abuse victims will generally tell you that the spoken and emotional sentiments hurt a lot more and far longer after physical wounds heal. Words have gotten people fired, gotten people in danger, started conflicts and started wars. 'Sticks and stones' is just used to excuse bad behaviour.
She didn't ask...but she did come to the internet to complain.
Lol at her saying she'd give it away for free when she admits she never worked retail
Right! That was a $5 item and if a store replaced all the things people broke they would be out of business in a week lol
Right??😂
LOVED that. this is exactly why everyone SHOULD work in retail. she assumes so much about something she has 0 experience with.
I mean.... sometimes they will replace it. they have insurance for broken or spilled items
@@DrBoyZepho they most certainly don’t have insurance for spilled items lol
Yes they have insurance for situations like “oh no our cooler went out and we lost $20,000 worth of beef” but they don’t get to just claim “oh someone dropped a candy cane we need $5 plz”.
Just like how health insurance and car insurance do their best to cover the bare minimum, business related insurance is no better, if not worse because there are a lot more claims when you’re trying to ship all types of product across the country. Including breakable stuff like glass jars full of pickles, plates, etc.
I worked as a cashier, if she had given her a new one, it would have been out of the cashier's pocket. Is it sad the boy spilled the candy? Yes. Is it on the cashier to pay for a kid that's not her's? Absolutely not.
Thr cashier wouldn't have had to pay. Be real. The store rights it off and moves on as it is just shrink as usual.
Yeah we def don’t pay for it. Stores write it off. Cashiers never pay thank god. It shouldn’t come out of our paycheck.
@@BrokebutCreativewhere I worked in retail it definitely would have been out of my paycheck if I didn’t want to lose my job. Because it would be considered stealing if I, who wasn’t a manager, gave something away for free.
The first time would have been out of my paycheck . After that I would have been fired.
It all depends where you work. We knew that policy from the start and knew only managers could give a replacement item for free lol. And it wasn’t a small business, it was a chain store lol.
If it was a big store though, I’m sure customer service could tho. But I don’t think most people would go wait in another line lol
We weren’t allowed to do that at many of the retail stores I worked at. This lady needs to try working retail.
Why did she let her YOUNG son open that candy cane by himself? I'm an adult and I struggle with stupid packaging like that!
Right! I just got a plastic candy cane full of peppermint kisses and I almost had to saw it off at home!3
Yeah, that's what I was thinking. Those things are not easy to open.
My mom gets me one of those candy canes every year for Christmas and I have to be so careful opening those because they are so easy to spill
I actually spilled my kid’s in the store once when I tried to open it 😂
Shit, I thought you were asking ME for a second! 😂
Comparing Disney who is known for being strict and severely hostile to workers for the smallest mistakes to an everyday store is crazy
Well Disney parks are known for trying to delight their guests and they do get a certain number of dollars per guest that cast members can spend without asking. But it’s like me getting mad that the motel 6 doesn’t have Ritz Carlton service lol
I don't understand her logic that it should have been replaced for free. The kid wasn't careful opening or she didn't carefully open it for the child. It's not the employee's responsibility to replace the item for free. As someone who works in retail only supervisors or managers can say something was replaced without having to pay.
entitlement is insane. yes, when you’ve purchased it, it is your problem now. unless the product is faulty, you don’t get a refund because YOU dropped it.
Thats true about most of what you said however it's untrue that "only managers or supervisors can replace items for free" because I've had more then 1 item replaced by associates who weren't management before and they weren't fired and nobody cared lol
@@Naturefan354 but how is spilling it the companies or employees fault? i can’t go to taco bell and get a taco, drop it in the parking lot, and then go ask for another one?
@nicole757 yeah you can lol that's legitimately standard customer service.
It cost the company nothing to replace the candy that was spilled on accident. They write it off as spillage.
I work at Walmart, if someone spills something, we take the spilled item away and they just get another one off the shelf that isn’t open, you don’t get a free one. You just pay for one that isn’t opened
Your kid's hanger and embarrassment doesn't constitute an employee risking their job giving out free product lol
Sounds like she wasn’t asking for it. I don’t think she should’ve assumed.
So true, people have been fired for way less than $4…
Right. She's literally asking the employee to st³⁴l, WHILE trying to come off as a baller. I've never worked in retail and I'd NEVER ask someone to st³⁴l for me. I'd also clean it up.
@@KelseyLovatoWhile I understand this, that is more of a employer problem to see their employees as a number instead of human beings. Everyone is acting as if she's the one responsible for the exploitation of employees or as if she behaved like a karen when in reality she just paid for another candy and didn't make a fuss. I'm very confused about this type of disproportionate reaction 🤨????
Also, letting a 3 year old eat that whole damn thing? 😬
She's clearly not worked retail, but the people asking why she didn't clean her own mess sound like they haven't either. If I, as the employee, stood there while a customer cleaned up their mess, I'd get pulled aside for a talk by management.
She could have at least attempted to help.
She could offer, or at least apologize profusely, It not seems like she did
If her child is old enough to open the candy cane, then he's old enough to pick up m&ms. Also, she didn't go to the register with three bags worth of stuff without a cart. She could've put the bags in the cart, hung them on the stroller or placed them on the ground to help pick up the candy while the cashier went to get the broom. Besides, according to her, she wasn't sure if the cashier was getting a broom or another candy. It's the fact that she didn't even attempt to try to help clean it up.
There's just a certaain level of wrongness of not helping someone clean up a mess you made, regardless if it's their job. Even when I eat at restaurants, I stack my plates and cups before leaving
Most people saying she should clean made it clear that she could have at least attempted to clean while the cashier was gone, especially since she said that the line was long. I don't think anyone expected her to make the area spotless, but standing like a deer in headlights waiting for a free replacement surrounded by your kid's mess is maybe not the best choice in the situation.
“I don’t work in retail, and I never have” and THERE it is.
I've never worked in retail either, and I know very well, they can't give her free stuff.
you don't have to have worked in retail to not expect free stuff for no reason
@@eveangel8967 you don’t have to work retail to know this, but if you don’t know this…. Not having any experience in retail will likely deter you from learning any better.
I never said that no retail experience = entitlement. However if you’re already entitled, not having any retail experience allows you to stay blissfully ignorant to the way things work
@@TradBarbie this comment wasn’t meant as an attack on all people that haven’t worked retail, just that it’s obvious she hasn’t because of her reaction to the situation.
If she had worked retail she wouldn’t have made the video (I hope) because she’d have experience with similar situations and realize that sometimes managers are assholes.
You both seem like empathetic people that would’ve understood that fact, without having to actually experience the situation yourselves. Not everyone has that ability so they literally have to experience it to understand it.
This lady seems to be one of those people.
The cashier let her get a new one without waiting in line, which is more than a lot of people would do when there’s a long line. Her kid created a mess for the employee to clean up. The cashier didn’t get angry. I think they were more than fair.
Well... i dropped a rotisserie chicken in the parking lot of sams a few years ago. The lid wasnt on well so it slid out of my hands hit the ground, bounced and rolled. I chased the chicken for a solid 20 feet in the parking lot like a greased up pig catching contest. When i took it back inside to get another one (covered in chicken juice from trying to grab it) and explained what happened the employees got the giggles so bad they could barely speak. They replaced my chicken (and checked the lid) i think they walky talkied the incident through the store because when i made it back to the deli area they said, "chicken girl?"
😂😂😂😂😂
I was grateful for the new non escapee chicken and laughed for a few days about it. I hope anyone in the parking lot that day had a good laugh too 😂
OMG THIS! This is such a great point. I remember my coworker told me: if it breaks on our fault, we replace it; a bagging error, not wrapped well enough. If it breaks on their fault, they pay for a new one; them dropping it for example
@lindyloohoo I was actually just gonna buy another chicken.... at that point, covered in chicken grease, I just wanted to go hide in my house as quickly as possible lol
It really was like that thing ran from me 😂
@lindyloohoo worse yet the deli was at the VERY back of the store. It was the slippery chicken grease walk of embarrassment. Plus I was carrying my run away slimy chicken to give back to them. Smh.
It might have been preferable to have chucked the chicken in the garbage and just run in there grabbed another one paid and run out then to have interacted with anyone! 😂😂😂
I once THREW my rotisserie chicken in the Costco parking lot- because I was being absolutely SWARMED by yellow jackets. A Costco employee saw it happen and offered to go get me another one to replace it. I was so embarrassed I said no thank you but I am so sorry about the mess. And I think I’m stung. He said oh no- don’t worry about the mess. And he helped me finish loading my items into my car while the yellow jackets went to town on that chicken.
that's the thing! from my experience working at a grocery specifically at the customer aervice counter, if she had come to my counter and asked for a replacement, the first thing i would do is call a manager. they would tell me if we can give it or not. for the chicken of your story, i would have called the meat section manager who wouldve said to ho on ahead and offer a new one. what she wanted was the cashier themself to offer it up for freez but we can't make that decision.
She contradicts herself because clearly she did expect it since she'd never seen it not being replaced when someone breaks something in a store. But then she goes on to say I didn't expect it I was just hopeful 🤦♀️
yeah, that's what's really annoying, the doubling down
"I didn't say anything...." Girl, yes you did. You literally made a whole video about it.
😂😂😂 💯
I think we're being purposely obtuse here, she said she didn't say anything meaning TO the retail worker. Like be fr.
@@ollie3746 So if and when the retail worker sees her video, does it really matter she didn't say anything direct, she is still indirectly saying things
@@GoodTimeForARoll yeah it does matter. complaining on your downtime vs making a problem for me at my job. she bought the replacement. she said something ignorant but inoffensive after the fact. yeah, didnt need to be posted. but literally who cares. do you really think the retail worker would gaf seeing this video? like outside of an eyeroll? your comment reads like she was calling the worker lazy or ugly or something.
@@ollie3746. 1:50 . “ i watched the retail worker :D leave .. but she came with a broom to clean :( “. .. . Shes weirdly being specific on being disappointed that worker was DOING HER JOB cleaning ? 😂 You cant say shes not saying anything about the retail worked while she’s giving so many details on the retail worker actions. “ oh .shes just here to clean it up “. Like yeah ?? If you spill food the employees are gonna clean it.
That lady didn’t mean anything bad with her video, but she made herself look tone deaf when she said she expected the same customer treatment she gets at Disney ( place where you’re paying for staff to act like youre royalty ) on a regular store.
I guess because I've worked in retail, I immediately thought, "Hell, no, she doesn't get a free replacement."
“If I purchased it, is it my problem now?” Yes! What does she think the meaning of purchased is?
You'll be surprised to know that a lot depends on the store's policy (in case of retail) and some stores are more lenient if the item hasn't gone out of their location. If it's a small store or family owned that can influence it too. Why are we acting like this is out-of-our-imagination-wild when it's not that uncommon 🤨?
Even if you purchase a service...you get what you paid for! She must live a pretty privileged life lol.
I bought a car the other day and then just walked off. It’s not my problem now 🤷🏻♀️😂
@@paolagarcia1581it was a big box store
@@paolagarcia1581 Key word here "depends on" and "some" this is not the majority and shouldn't be an expectation.
The way my mother would have said, "Look what happens when you can't be patient" and kept on trucking.
Same! And I probably would've gotten yelled at when I got home. No way would my mom have bought me a new one! Course she probably wouldn't have been buying me one in the first place... 😂
As a child and an adult ’ve dropped ice cream or drinks and had them replaced (without asking!!). But all of those things were Not Pre Packaged!!! If it’s on tap you can make another one. If it’s in an inventory system the employee would be stealing
Same. I've done it, my children did it. That barcode means everything.
No, they wouldn’t be. It’s considered damaged. The store puts it with the other damaged things and they get credited for it.
@@my3daziesit depends on the store. Most of the time the manager would have to scan and put the reason for the item being disposed. As well as the new item having to be discounted for a specific reason. It's not just like if you dropped a glass by accident in the store and weren't forced to pay for it. If you already bought it it was no longer the stores responsibility. Some stores are more hard on policy than others.
yea its abundantly clear shes never had to do inventory before lol
Lots of companies get “marked” for damaged goods. Managers would rather sell damaged goods (including food) than “eat the cost” because its sadly on their heads. Major corporations dont care about the middle man. They just care about the number behind the dollar sign. If there are too many negatives, people get fired.
The items that come en masse (like the ice cream and sodas you mentioned) tend to cost the company so little to purchase that a replacement every once in a while won’t hurt their end
Look, I’ve worked in retail and there have been times that things like this have happened. SOMETIMES IF I had the means, I would replace something that a child dropped. However, I wasn’t always able to do that and I certainly don’t expect the company that I work for to pay for it. Neither should the guardian/parent. How you could expect a company to eat that money because YOUR child spilled them is beyond me. Here’s the other thing, as a parent, I know what happens if you allow a child to open those candy canes that young. I would never let my three year-old try to open those candy canes on their own. Haven’t we all had that blunder at one point or another in our lives? This falls back on the parent. It’s mind-boggling.
As a cashier, we are unable to give things for free. Sometimes, the manager can damage it out but that is a ding on the store.
That's prolly the crux there! In the countries I shop in that kinda falls into the cashier's responsiblity too and they only need persmission if it's something particularly big.
No it isn’t. The tax benefits balance out the cost but the goodwill is priceless.
@@mikeandlyzz um... have you worked in retail before? It depends on the store but in my store, it actually does count in the loss of revenue for the store along side anything that has been stolen as well. I worked 10 years as a cashier, I have learned a bit about this at least for my own store.
@@angelsinthewindowstores lose far more in theft by the workers from cashiers, white collar crime and transport than any actual damage to goods in the stores. This wouldn't have hurt them at all.
@@angelsinthewindow in mine it wasn't, so I guess it just depends lol
She's the one who brought it to the internet by posting it on TT. It's so incredibly frustrating when people use public platforms like TT as their rant/therapy sessions, then get upset when the people outside of their following can see and criticize their hot takes. Do i think she deserves the mean comments shes getting? No, absolutely not; but she's the one who brought it to a public platform, where anyone can have their say on what she posts.
Yep, she's getting called entitled because she went on the internet and whined. If it wasn't a big deal, then you go on about your day and keep your mouth shut, you don't go on the internet and whine.
@@byMidnyt it's like a vicious circle of entitleness...
Did she expect the cashier to eat the cost?? Dude she was already so nice to let her skip the line. They could’ve offered it for free as an act of kindness but to expect it is crazy!!!
They usually write it off as waste, at least in some stores. I've had it happen, although I've never asked for it and always refuse but they've insisted, and have worked at stores where we write it off. Ofc it really depends on the store though. Not every store is gonna have a write off list or they'll have strict rules for what they write off. So I'm guessing she was probably expecting something like that but idk
@@BriEMcN yeah it really depends on so many things, like who the manager is that day, what the item is and how much is in inventory, what the sales are at. I've also given away replacements for a broken items with manager approval before but it was always for something that was either a necessity or we had a surplus and were doing good in sales that it was okay to eat the cost of a free replacement. We would just have to adjust inventory as soon as possible afterwards.
@@BriEMcNYeah, I dropped pickles and they insisted that they would replace it. In my 45 years, I've seen it happen and personally had stores do it for me and it was the cashier. I think for one it's a Joanne Fabrics store, not a Walmart, Kroger, Disney, or whatever big box stores or grocery store she was dealing with, two she probably shouldn't have said she expected it because I know that I never expected any store to replace an item because I dropped something and broke it. She honestly should've just left it alone and if she did make a video she definitely could've maybe asked about it without saying she expected it and mentioned how grateful she was to be able to skip the line and thanked the cashier for cleaning the mess up.
@@BriEMcNIt depends, my manager would probably refuse to cover it because it was “human error” but he was a dick so I don’t think he’s a good metric lol 😂
entitlement
Went to the local garden centre with my 2.5 year old to see the Christmas display and for him to pick an ornament for the tree. He chose one and within 5 seconds of him choosing he got over excited, fell over and broke it (it was glass but we didn't realize that at the time and he was fine). We got him to choose a different one, took both to the till, explained what happened and paid for both. If it had happened after we purchased it, I wouldn't be expecting one for free, id have run back round and grabbed a different one myself for him. It's entitled to think you're owed one just because you've paid for it and then your child breaks or spills it.
When I worked pet retail, I had a similar situation where a dad and his daughter bought some decorations for a fish tank. He paid and I was bagging up most of them when the little girl, probably around 5-6 years of age, starting reaching and saying she wanted to carry something so her dad handed her one of the ceramic ornaments. Just as he gathered up the bags and went to leave, she dropped the ceramic one and it broke. I went to get a brush and a replacement, and he seemed genuinely shocked when I handed him a new one, just as he finished up his little teaching moment with the kid about being careful.
Had similar cases where people broke stuff and we didn't replace it, cause they had shitty, entitled attitudes. It's not an unspoken rule of retail, it's a case by case.
Perfect explanation, you can tell when someone is in good faith (the little girl wanted to help her dad), vs a hungry kid opening food in a busy store. It wasn’t the child’s fault in the either case. The girl didn’t know how to carry it (learning experience) while the little boy could’ve been told to wait 5 minutes to eat in the car
You said it perfectly. Some people don't deserve such kindness!
We've had situations like that in the store I work at. If the person is friendly, understanding and not entitled, then yeah the managers sometimes just give them a free replacement. But that's at a managers discretion and not always going to happen. But the attitude of the customer always helps. If you're being a dick, then you definitely won't get anything.
I work at a pet store and we do the same think in such situations. In those cases our store keeps the broken item and sends the customer off with an unbroken one. If the lady in this story wanted to keep the broken candy and get a new free one then yeah no that is not happening.
I think the main issue is parents not thinking about what their kid will do with items they let them hold.
They are kids. Uncoordination and dropping everything is part of life. But when one is a parent the damaging items should not happen in stores.
Would these same parents hand their kids ceramics to hold on a tiled floor at home? Or open weirdly sealed candy package on their own in the car?
I used to be a nanny for literally 8 kids in one family. All day. Every day. I never let the kiddos open packaging (we should always check for tampering) or hold fragile items.
I always took their own toys if they wanted to stim (which is what "can I carry something" is, which was cool to learn). Or if I prepare ahead of time I buy something small and not breakable so each kid got to carry something.
I guess it can’t be a teaching moment for your kid if it’s a lesson you haven’t learned yourself as an adult
"i have never worked in retail..". yeah. no shit.
I spilled my iced coffee once as I got home so went back to buy another and the lady was nice and gave it to me for free since I'd only been gone a few minutes, made my day, but I wasn't expecting it at all and never would assume someone would, even if I spilled it right in front of them. Especially if just a cashier, and not a owner of the business.
Being a bit disappointed is fine. You feel how you feel. Bringing it to the internet to complain though is the rough part since it show she thought there was actual wrong doing by not getting it for free, and of course their wasn't.
I've had both experiences. I have a 5-year-old. Shit happens when you have a small child. He dropped a sucker in home Depot and it busted before he could even get it open. I told him to go grab another one and we would get him another one. When I walked up to pay for it the lady at the register said "don't worry about it". I've also had an experience where we were at a fair and he dropped his ice cream. I went and bought him another one. They didn't offer to give him another one for free, but I didn't expect them to either. I've had other experiences where things have been replaced for free and where things haven't. I would never expect somebody to replace an item that I or my child dropped for free though. It's great if they offer and they can, but I don't set those expectations on others.
Exactly this! Wish more people were gracious.
Home depot: can eat the cost (usually
@@lindyloohoo home Depot was just an example. I've had that happen in big box stores and in mom and pop shops. It all really depends on the person it happens in front of.
Your ice cream story reminded me of the beach stand that had a sign up that said something like " The seagulls don't work for us. If they take your food we aren't going to replace it for free" 😂
@elaexplorer that's too funny, lol
10:43 this girl is an out of touch elitist. She probably thinks a banana cost 12$
I would also like to point out that she wanted the kid to have the free candy because she was the most concerned about “being a good mom.” So it wasn’t about the kid it was about her.
That’s not what she said…
@@YellaBellaRenoYes she did. It starts at 2:00. Her child is crying/sad and she wants to give him more (free) candy in order to be a good mom. Those are her words, Jan.
@@YellaBellaRenoeverything she said was wrong either way lol but she definitely saw it as being a good mom and compared it to a restaurant, which is an asinine comparison. This woman should barely be allowed to look after children
@@Usagi393 No, she says (pretty much verbatim) that she feels like, as a good mom, she wants to get him more because she knows it was an accident. She’s saying she doesn’t want to punish him for an accident, which is something no parent should take pleasure in; and she’s certainly never says that the candy has to be free in order to be replaced. She’s implying that she might feel like a bad mom if she didn’t, since she has the ability to pay to replace it.
She’s not making statements, so much as running us through the thoughts she was having in the moment. Bad parents don’t typically ask themselves if they are being a good parent or not; that’s the universal quality of bad parents everywhere, and to me, it sounds like she’s asking herself what a good parent would do. Your interpretation of her words is about as bad faith as it could get, I think…
@@YellaBellaReno I don’t know what to tell you. Reframe her statements all you want but that’s what I hear so agree to disagree. You may call me bad faith while I think you’re sugar coating and sweeping
2:07 as a parent you don't get free food because the kid dropped it, it's not the shop owners job or problem. it is at the discretion of the shop owner/worker, for example you've known them since the oldest was born ECT.
"if it was me" but it's NOT you and it's NOT the cashier, it's the corporation behind the store. Who do you think is going to pay for your "free" candy? Because it won't be free. How does an adult not grasp this concept to the extent that they make a tiktok about it? I have to wonder, if this happened before she got to the register, would she have just put the half-empty one back and grabbed a new one and acted like it never happened? I get the impression she might be that type.
Alot of moms (and I'm not bashing moms, I'm a mother of 4) think people care about their kids as much as they do. Sorry lady, I dont care that your kid is sad bc HE made the mess. I dont think he should get one for free bc he's a little kid.
this exactly
@amiLore Thank you! That really seems to be a big problem in society. Yeah, I think my 2 boys are amazing but no one else has to especially if they don't know them from a hole in the wall.
At the store I used to work at, we would replace any item that broke or cracked in-store, both before and after purchase. We had a company mandate about it. Joann is a craft store, not a candy store, and comparing it to Disney is a level of entitlement I am so glad I never have to deal with ever again
I don't know why but when anyone says 'I'm a really kind person', alarm bells ring in my head. Like a kind person wouldn't need to specify that, so something defo sketchy there.
yes! exactly!!
I agree. I also don't trust her comment saying "I'm a good mom". Most good parents will usually say something like, I'm not a perfect parent, but I do my best. I used to know someone who called herself a "great mom". She bullied and abused her kid.
Just as bad as "I'm a good christian" I'm sorry if you feel the need to tell people that you're a " good anything" you aren't because genuinely good people don't need to let other know they're good!
🙄
bro yall seriously overreact to stuff. she’s being put on the spot and is struggling with all of the attention and doesn’t really know what to say. i’m not even defending her because i honestly don’t care enough but all of the comments being too reactive to a situation like THIS like bruh
She was being clueless, but it wasn't that big of a deal. The way people get nasty over anything and think they're morally superior. Like, how is that a normal answer? 7:15
This! Yes, she said stupid things, but people in the comments act like she robbed someone.
I think everyone is overreacting here. She didn't have to make a video for the whole world to see about a stupid little incident where she was disappointed. When you put in out to the public, you give the right for the public to form an opinion.
And people definitely shouldn't be nasty over a stupid little video of someone complaining about a low-level everyday annoyance that had no real consequences.
The fact that a $4 candy could manage to start an online drama is the proof that people need to stop oversharing their personal life, they need to stop getting so riled up over silly videos, and maybe go out and touch some grass. (Myself included. I really need a gidital detox in the near future...)
I’ve worked in retail and I promise you there is no unspoken rule to replace an item if it falls. My kid did that once and we both cleaned it up and I didn’t buy him another one to teach him a lesson. This is how you raise good young men
This. It shows that she's never worked retail.
@ she definitely hasn’t. Retail workers have the hardest job. The amount of cleanup I would have to do during the day because people didn’t care about the mess they would make.
I think in some countries there is a law that kids under 6 aren't accountable for small damages, such as dropping a joghurt. But that's before you paid for it. Maybe she heard about it once and just made her own rule out of it 😅
But still, I've gotten food replaced after I paid for it and I'm fully aware that this was pure kindness and within the person's power. I don't expect it the next time I'm clumsy.
Exactly! If my kids did this, it'd be "Too bad, so sad". Or, "Five seconds rule"! 🤣🤣
@ I do like the 5 second rule!
Everytime I’ve ever dropped/broke something in store or seen someone drop/ break something, we always were told to grab a new one, so it does happen a lot BUT I would NEVER expect to get a replacement.
The type of people who allow their children to rip in to things in the store are the same ones who would expect to get a free one because their kid dumped it on the floor.....shocker she did both.
I'm sorry...,"crotch goblin" made me bust out laughing. Maybe not Nice, but hilarious 😂😂
As soon as she said she never worked retail it was enough to understand shes detached from reality. Then she said 'if you knew my heart' and i knew right then that she was mormon lol
When I heard the title of her TikTok I thought "Mormon?" I had to look up her page where she describes herself as: "twin/boy mom x4. homeschool. love Jesus." She loves Jesus apparently but also apparently loves things for free... I'm freelance and had two periods of my life where I worked with a bunch of Mormons and then a bunch of Evangelical women and I'm very sensitive to their world view, which to me can be surprising judgmental and insular.
Oh my word! I thought the same, good thing I’ve got confession today.
Same. My eyes rolled when she said that
she's also like oh I have all these kids, i couldn't clean it up because of that 🙄 and then she defends herself by saying i have a good heart, and I'm a good person, really? a good person wouldn't make a tiktok complaining about how the store didn't cater to her entitled attitude
You dont have to work in retail to have some common sense lol
10:41 "the unspoken rule"?!? She must have lived a very privileged life up until this point.
She had a very entitled and self-centered attitude and the fact that she didn't even help pick them up was rude. I wouldn't even expect a manager or customer service to give her a free one because that was completely on the customer. I dislike family vloggers on principal so maybe I'm being too harsh idk
"Mom of littles." IS honestly such a red flag of a name.
So, instead of taking accountability, she wanted the minimum wage worker to eat the cost of the M&Ms her kid wasted? Talk about Karen's behavior!
oh my god. talk about some interpretation problems right here
she literally bought a new one. she worded her first video wrong. which is why the addendum was made, she was HOPEFUL that it'd get replaced but she paid for a new one and left the store without a fuss. a woman complains about anything on the internet and people act like she's literally the worst person ever lol.
@@nataliar6419 what part was interpreted wrong?
@@ollie3746 Yeah no! She wasn't “ just complaining! “
@ollie3746 she could have just not shared her entiteled thoughts publically lmao and avoided this whole situation
Yes. Disney does it. My kid had an accident at Disney (I didn’t have extra clothes because he hadn’t had accidents in a year at that point), and Disney gave me literally an entire outfit/ensemble for him. Regular degular 7-11 or CVS NOPE. They’re not there to give you a medical experience.
I have 4 kids and my youngest is 3 and my wild child. I was mortified when she accidentally broke a small ornament (it was $7). What did I do? I picked up as much glass as I could, told my child to be careful next time and stop touching stuff (I had already warned her before she touched it and because she didn’t listen she didn’t get the candy she originally wanted) and I PAID for the broken ornament. The money that would have gone towards the candy went towards the broken ornament. To expect something for free because your kid was careless and spilt it is wild to me.
11:56 I have to stop watching this. The more she speaks, the angrier I'm getting.
Maybe get some anger management? This isn’t something to get angry over. She was nice and understanding
Also, do you really believe that every incident she has witnessed or had happen to her before where an item was dropped and broken/spilled was replaced for free? I don't!
I work in fast food and we can replace stuff but it would still need to be accounted for. Most shops and supermarkets are far stricter and the cashier could have got into trouble or even fired for giving them free items.
In South Africa, if you spill or whatever in a resturant, you don't get a free replacement.
@@claudiabothmaI don’t know where she got the “they’d give it for free”
The only time i got a meal replaced for free was when i was 8 and ordered a waffle that i ended up disliking. The place was very kind about it (i was crying and i adored this restaurant). The rest of my life, ive had to pay for an additional side or eat the cost. It’s life.
If the item isn’t damaged out, it is considered unaccounted for and considered stolen, i love your explanation.
Oh my god this situation is asinine. Yeah, people like this woman need to stop using public social media like their personal diary, and yeah saying “I’m a nice person” in your response videos is always going to be tacky.
But as far as I can tell her worst crime here is… being ignorant of how retail chains work. She didn’t yell at the worker,she was trying to calm down her kid, she paid for the replacement. Coming online and saying “I wish this had happened but it didn’t and that sucks” deserves, at most, a polite explanation about why it wasn’t possible from a couple people. Not half of the internet unleashing their pent-up frustrations towards their own Karen experiences at someone they can yell at without getting fired. As an ex-retail worker myself: get fucking over yourselves, you’re no better than she is.
Nah. You post your shit online, people are gonna smell it. You just sound obnoxious. If you don’t want peope to have opinions then don’t make your every thought public. It’s that simple. You can’t control others and criticism is always a chance you accept whenever you post online.
@@rivap.4791 Man idk how to convince you people that "strangers being excessively mean on the internet" does not and should not just be an inevitability we just have to accept. Being kind of cringe online does not warrant hundreds of tiktok users ripping into you and we can call that shit out. It's not good-faith criticism, its just being an asshole.
Also what about "people need to stop using social media as their public diary" did you miss, I didn't think she should have posted the original video either. I also think the people upset over it need to go touch grass.
Her worst crime is having more kids than she can handle.
@@rivap.4791 Saying that people are having disproportionate reactions to someone thinking something that is ultimately harmless is a grounded take. Your comment is psychotic.
omg yes i agree with you, like what the hell are these comments? people are raging over such a minor issue when barely anything even happened. hoping to get a free replacement is not entitlement, demanding it is, which she didn't do
1:46 Yes. Because if she got it for "free", the cashier would be the one to pay for it. The entitlement 😂
For real. 😂 Why tf would you be entitled to free stuff? If you buy a tv and you drop it, by ACCIDENT, while trying to install it, you expect a free new tv?… You know what, people like this probably would…
@tomtommertje oh no my son recklessly crashed my car the same day i bought it. off to the car dealership to ask them for a free replacement because i'm such a good mom
Right? Just because she doesn't know that, doesn't mean other people that do can't roast her ignorance
Okay I keep seeing this, do you really have to pay out of Pocket for things you break at the stores you worked at? I am clumsy as hell and drop things all the time and yet I keep and check all my paystubs as soon as I get them, and i have never had any money taken out of my account due to an accident caused by me or a customer remake. Im not sure how legal that is but you need to get a new job if they're making you pay for what you break.
@@realsmosher53 just because you haven't experienced something does not mean it hasn't happened, we learn things like that in kindergarten. It's also insanely privileged to tell someone they should "just get a new job" when it's not as easy as just "getting a new job"
Title should be: Entitled Woman Disappointed by Reality, "I got my own hopes up, and expected others to read my mind, and was big sad when i didn't get my way."
Spoiled, & entitled. Sounds like she’s putting these traits off onto her children as well. Kids have to learn, embarrassment is a part of life. Things happen.
Yes, you're spot on.
I wouldn't have bought my child a replacement... They have to learn to be careful and patient and their actions have consequences.
Why not make them wait 5 minutes till they're in the car.
I've also never bought my child a treat because they're whinging and crying... That sets a bad precedent.
She's full of bull crap. Her kid wasn't embarassed he was upset all his candy was on the floor that's why she wanted free candy. She was embarassed.
Ive broken items in stores before (salsa jar, candle, ect.... i have problems being clumsy) and they never charged me but ONCE YOU PAY ITS YOURS..... i did drop a 30 pack of beer in the parking lot of a gas station a few Christmases ago and the cashier replaced it OUT OF THE KINDNESS NOT BECAUSE OF SOME UNSPOKEN RULE.....
I wouldn't even make a "response video" as if I'm some celebrity or brand. I would've just learned a lesson and moved on.
💯
Exactly, it just makes the situation worse.
@@angelwings1979 tbf, it was not a good response video
You know if the shops replace things like that it costs the customer just like stealing the wastage is clawed back in the prices . With small bits and children it’s always better to let them open it at home or the car .
2:32 No one care what YOU would do YOU don't have to deal with dumb customers making your life worse.
As some one who has worked in a grocery store before we would 100% give a replacement if something for a CHILD was dropped or spilled but maybe thats just our store
I did work in retail at a CVS many many years ago, so things have probably changed, but we did have the ability to damage out something if something like that happened. But I’m sure it depends on the company and even the manager you work for. I would never expect it.
I manage a retail store. A kid dumping candy on the floor doesn’t count as “damage” for me.
Things have definitely changed at least in aus, friend of mine got fired doing exactly that, well technically he quit before he was fired. The shop wanted any excuse to fire him though, he was a damn good union rep and they hated him for it.
@@elleash3040 no but if it was an accident and they were apologetic, I might have if I knew my boss wouldn’t care. But like I said, it was long time ago.
9:33 i wasn’t expecting it for free but i was expecting it for free…
Can you imagine writing that up in an inventory report?
“One unit of m&ms marked as lost due to a child spilling their candy”.
Right 😂
I mean. They would just note the item is damaged and move in. Do you think Walmart pays people to sit there and describe how everything is damaged before claiming it? Lmao what?
@ babes I guess you’ve never worked retail because those inventory reports need to be accurate… so YES LMAO they count every item. Tell me you’ve never worked a day in your life before without telling me. I don’t know what kind of world do you live in but everything is accounted for in retail. They do mark broken items of course but that’s when they are broken. You can’t expect an employee to decide something is broken just bc someone wants something for free. Not when somebody fumbles opening a tube of candy. Check your entitlement.
I hope how inventory reports isn’t new information to you but if it is, I’m glad to have helped you understand it.
Idk how people will receive this, but no one in this world, that is a stranger to you, is responsible for helping with the children you decided to bring into this world and out shopping with you. Now people will help more often than not because they're nice people, but it's not expected. She's definitely entitled as hell and even after people have pointed out nicely where her attitude towards the situation was wrong, she doubled down on her stance. Maam, sometimes you gotta just close ya mouth and open your ears
Those things are Sealed in with the brand label with all the ingredient info. I have to use a knife to open them, there is no accidently opening one without a concerted effort, and without tools, a prolonged one. Either the kid had been trying to get into it long before she paid, she opened it, or the kid picked up an open one already. For the many years I have been getting those things, they are not easy to get into, and that is clearly on purpose to prevent people from opening them in store.
i think the most unreasonable party are the commenters, to be honest. was the original vid entitled? yeah. is it worth tearing someone to shreds three times over for it? no
I honestly think we all have dumb thoughts and expectations sometimes. Social media opens us up to being judged harshly by the masses for those random, perhaps not well thought-out ideas. Usually, you just tell a friend and they let you know that you’re being irrational about the situation. It’s not thousands of angry strangers coming for you.
Right? She was clueless but it wasn't the big deal people are making it out to be. The fact that people were being that nasty talking about her kids is much worse than her expecting to get another one for free and sharing the story on tiktok.
The amount of times people have responses worse than whatever behavior they're criticizing not realizing the irony
Completely agree. And also, depending on the area you live in, they absolutely will replace it sometimes. It's not unusual. And as long as she paid for it who cares.
THIS!! thank you!! I was surprised reading all the comments! Her reaction to the situation deserved no where near the outcry it got! People are acting like she abuses her kids or is the stupidest/most entitled mom on the planet, from ONE snippet of a situation, and then assume everything about her life (and everyone else’s in these situations). Was ‘expect’ a poor word choice? Sure, but as you said, it’s something we’d say to a friend. When something like this comes up in a conversation, the friend’s push back/question, or even hearing yourself say it out loud, could help you reword/clarify what you meant (or realize you do actually need to adjust your viewpoint on the situation). The people that get soooo vitriolic at videos like these (not talking about anything where the anger is clearly justified & based on more than just vague assumptions) concern me. People act like they’ve never once used the wrong word in conversation, been mildly upset about something that happened in their day - which you’ll quickly move on from because you know it isn’t that big of a deal, just *(insert negative emotion the internet will tear you apart for)* in that moment. It’s exhausting watching the masses rip people to shreds over anything & everything while deeming them horrendous people in all aspects of their life, just from a 30 second video!!!
Exactly, thank you! Was it kind of a silly/dumb thought? yeah- but is it really serious enough to bash this lady all over the internet?? no?? 😭
Here in Austria, as long as you didn't pay for it and it still belongs to the store, you don't have to pay if you break it (ofc not if it was clearly no accident). As soon as you handed over the cash it's yours and your responsibility if something happens, you don't get a free replacement. In some cases the cashier could give you one, but I've only ever seen this happen once so I'd never expect it.
I think that's a pretty fair way of doing things.
Kinda strange for her to put these thoughts on the internet as if she's expecting everyone to be on her side..
Her entitlement is so LOUD.
An additional note. YOU don't get to decide whether YOU are entitled. That's for other people to decide. So bizarre that you think you are entitled to decide whether you are entitled or not 🤣
@@MeshelllChambers The ones who are entitled the most never think they are.
@@MeshelllChambers And just because folk wanna label someone doesn't make it true no matter how many of you want to be so so nasty towards her....I mean giddy over being nasty, wow.
@@MeshelllChambers that's the higher level of entitlement, lol
Her saying “I’ve never worked in retail” says so much. She is entitled, that whole dating scenario is definitely entitled to be disappointed when you don’t express your expectations. She’s way out of touch with this.
‘I’ve never worked in retail’ we can tell
Would she expect it to be free had he opened it the same way at home? Nope. So why would it be any different in the store?
I have no doubt in my mind the she would have expected a replacement. The woman has no clue.
Cashiers cant just make the decision to give away merchandise for free. This isnt a restaurant, theres very strict inventory thats being kept. The entitlement is insane.
Why does she think a cashier has the ability to give her something for free? Also, there was nothing wrong with the product, so there was no reason for it to be free even if she could have given it to her. It isnt a restaurant, so that comparison makes zero sense...and WHY on earth did she give it to the kid to open it anyways? 🤦♀️
The only time it prolly would be free is if the employee was the one who inconvenienced you in some way; like dropped one of your items, dropped your food, or in her case, was the one who spilled all the M&M’s. If you the customer was the one who inconvenienced yourself, nine times out of ten, it won’t be free
See i think she genuinely didn't know it wasn't like that, I get the idea she was very sheltered growing up.
Yeah, people in the comments are pretty harsh. At the end of the day she paid for another one. It’s really not that deep.
I think her restaurant comparison really showed she had no idea what was going on.
She was clueless but it wasn't the big deal people are making it out to be. The fact that people were being that nasty talking about her kids is much worse than her expecting to get another one for free and sharing the story on tiktok.
@ezzb i get entitlement pisses ppl off but she was just clueless maybe they all learned but I doubt it
“ive never worked in retail, i don’t know” we can tell, baby. there’s a difference between a $20 meal at a restaurant and a $4 m&m candy cane at joannes. 💀💀
I’ve worked many cash registers . Only a manager or owner could make that call!
People are so "holier than thou" for making this a controversy. Stuff like this *does* happen in retail, which, yes, I have worked in. It doesn't always happen. If you're talking to a cashier and not a manager, yeah, they probably can't do it without asking a manager, but if you do go to customer service about it, it may be replaced for free, it happens. People drop groceries, items fall off of shelves and break in store floors all the time whether they are already purchased or not. "You break it, you bought it" is more likely to be the policy at a small business that manufactures its own products than a chain store. Joann's can afford to give out another candy cane, maybe they will if you give a shit, but if you don't, then the cashier doesn't, which, fair. This woman didn't do anything to incriminate herself as an asshole, she paid for another like everyone is telling her she should have. I don't know why this video in which she asked an honest question respectfully pissed people off so badly. Touch grass.
Yeah it's so weird people have made it such a big deal. Even the employee involved isn't that bothered that this lady made a video about it. Meagan was polite with them and immedialty offered to buy a second candy, which is why the employee didn't think about giving the new one to her for free. All Meagan had to do was ask and she would've proably gotten the new on for free, but she kind of screwed herself by immediatly saying she would purchase the second one. Since she never worked retail I don't think she realized that giving a new one away wouldn't have been the first thing on the employee's mind, with the new stress of having to clean up a mess, on top of getting a long line of grumpy holiday customer rung up.
Thank you. So many people in the comments are acting like she’s crazy or entitled. Free stuff is given out all the time in retail and food service.
It’s people like this that make retail service workers’ lives a living hell.
I've worked retail. A kid spilling some candy is nothing. Better than kids who spill sugary drinks and just leave it. Honestly, the chick was nice to the cashier, she just rambled about her thoughts afterwards. If THAT is an issue, find a job not working with people
@@JYJnKumi LOL such an angry little guy..why so angry?
The only inconvenience to the worker was cleaning up the candy and letting her skip the line. She didn't even actually ask to get it for free. Making the video saying she "expected" to get it for free is really the only thing she did wrong. As someone who has worked in retail, I would much prefer dealing with her than with the countless rude people that retail workers encounter daily.
At least she didn’t say anything to the cashier about it and just accepted what happened while in the store, so she really didn’t make the cashiers job harder aside from the candy needing to be swept up, which isn’t all that uncommon. If she never went to TikTok about it, nobody would have known what her expectations were. I swear some people need to think back to when social media didn’t exist, and you didn’t automatically blast all your inner thoughts to millions of people shamelessly. This is something that should stay inside your head or something you just mention to your spouse later over dinner. Why people feel the need to share every experience and every thought that enters their head online to potentially millions of strangers is mind boggling to me.
I will say, I have experienced and witnessed some instances where the store will just offer to replace the product at no cost when something like this happens, but in no way should that EVER be your expectation. That’s the kind of thing that if you are lucky enough to experience it, you should just be extremely grateful and thankful for it and recognize that it is not the standard for stores/employees across the board, nor does it make the stores/employees who don’t do that in the wrong. It is a nice and very generous kind gesture, that goes above and beyond normal expectations, for a store to do such a thing, and that is all it should ever be seen as.
@BhappyD I agree lol I don't get why everyone has to share everything online...
She should have swept his mess up as well. It’s your child it’s your responsibility the entitlement when you are so clearly the problem makes me gag
Only the store owner can offer free merchandise, it doesn't belong to workers. And spilled drinks and food aren't free either.
Her fr saying she expected Disney level service. Then her saying “I didn’t even say anything!” When she posted a whole ass video complaining about it.
Edit: Yea I’ve dropped stuff, broken it, cried in the store, embarrassed, got it replaced… still ridiculous to just expect that of people! Especially since CRYING makes a big difference and people will OBVIOUSLY take more pity on you then.
And comparing it to “well sometimes a woman expects something from her man” the cashier at Joann’s is NOT your husband! What are you on about
this is exactly why my store has rules for certain items that are more fragile that we have to set them at the register for you and you can’t carry it until you’ve paid for it. then if you break it you’ve already paid for it.
Didn’t JoAnn’s file bankruptcy? Or give a press conference saying they were being forced to file by their creditors? Miss Entitled probably has more money than the struggling business.
YUP!!! It's very hard to open as an adult, let alone a 3-or 6-year-old, whichever one got the candy.
I’ve had some that are impossible to open and some that opened and surprised me just like in the video… sometimes they just aren’t packaged properly
Guess what? KIDS DROP THINGS
For ppl to say that her kids are “bad” because they dropped something is just wrong smh
You've paid for it, you own it. No matter if it breaks in front of me at my workplace, after you've paid for the item, it's not our problem anymore. And I say this to our customers when they try something like this because things don't go that way. And real kind and nice people don't exclaim it out loud, people know it when they know you - this is just a front. Fake niceness and kindness is more harmful than being honest about who you really are.
From my point of view and experience each time ive had something broken like in store/in view, it has been replaced. So i can defniately understand where shes coming from since ive always had things replaced id kinda expect it too lmao
This is another situation where I'm confused why she even went as far to make the video and post it in the first place. Even if she were in the right to believe she should have gotten the second for free, it just seems like a lot of effort over having to repurchase a $4 thing of candy.
Because she was expecting everyone else to agree with her and jump to her defense. My mother's the same way. She wanted validation of her entitlement and was shocked she didn't get it
9:38 "I've seen other things break in stores, prior to purchase, and people get it replaced! Do it for MEEEE!! But after purchase and I actually just a free one basically..."
4:12 this is maddening!!!! The cashier can’t just give away product - there’s inventory and it has to be accounted for!!
Right! The cashier would have had to buy it for her not just give it away for free. Crazy entitlement from this mom lol
12:55 personally if you have to say your a nice person your probably not you just pretend to be
What a totally insane expectation… what if her son didn’t want that candy cane thing but instead just started messing with it and opened it and spilled it all over the floor? Would she just assume that’s on the store to figure out for themselves cause she didn’t wanna buy it anyway so she’s not gonna pay? It was just “an accident.”
No, honey, parent your kids at home however you do, but if your kid spills a snack at home and you happily give them a new one, you are now down two snacks for the price of one in your house. Just because it was previously purchased and you don’t notice the waste doesn’t mean stores should join in on your parenting logic.
Replacing his M&Ms at the expense of a store when it was my mistake for letting him open them, would not even enter into my brain.. I would’ve cleaned them up, apologized profusely, and my kid would get what was left. Period. This lady’s entitlement is disgusting and I know it’s a small thing but it’s really not. Thinking the employee was going to get her crying brat a new thing of M&Ms as opposed to clean up the slip hazard for all the other customers that her and her son just created,yeah it’s gross.
I work retail at a chain store, and I've had situations where people break things in the store . I'm a cashier and it's usually up to my discretion if I want to damage it out (store takes the loss) or not. I almost always do, but if a mom is trying to teach a lesson I'll let them pay. It happens sometimes.
My managers have given me express permission to do this... If I wasnt sure if I was allowed to, I wouldn't even think of doing it. I happen to work with kind and compassionate people. It really is up to the policy of the individual store, as well as factors like time and the price of the item. I probably wouldn't do that for a customer if they were rude to me, though. LOL
The blood lust! Sheesh, she asked a question, she's naivete not evil.
I was with her up until she assumed that she could get one for free. 💀 stop. I know with 2 twins it’d be hard to clean up, but I’d even offer to try.
It's no excuse at all. I was a twin mum, my own siblings and I are all 5 sets of twins and 19 of us kids in total and my mother would do a full xmas food shop during school holidays usually with 8 or 9 of us at a time, 5 or 6 under 5 years and still, have us all behave. There's no excuses for lazy parenting
@@maddydavidsdottir9862fun fact! not everyone is you
She sounds like the people who complains about the food and exoect a refund after fimish half of the food.
Entitled and rude AF