The HIWIN company that increased the size of the market based on the Chinese market is amazing. It is a disadvantage that specialized products are lacking, but I think they have improved a lot.
This is the great product instead of using normal runners ,specially for base mounting . very smooth moving. I have used for ROLEX project in The Dubai mall
Thank you for your comment. This channel serves the Americas market. I will pass your comment onto another location. Glad to know you are happy with the product.
I called distributors of HIWIN in Mexico for a ballscrew quotation. None of them have stock, they only had rolled ball screws (that would be like C7 accuracy?) but I was requiring C3 accuracy which must be CNC machined. So, nobody of them was able to provide me any item immediately (within days) so I ordered from a factory in China (using Alibaba). The accuracy standards are the same for everyone, steel alloys are the same for everyone so it doesn't matter what brand do you buy (as long as your micrometer is Mitutoyo). That's my story of attempting to use HIWIN. I don't know if I lost something or not, but I am happy with my current machines. The guides and ballscrews are not HIWIN.
Thank you for your comment. As you have noted, ground ballscrews are typically used in OEM applications where highest accuracy is required. HIWIN does not stock replacement parts for OEM machines, because the configuration is proprietary. Users should buy replacement parts from the machine manufacturer. In the future, if you are having trouble reaching an OEM for replacement HIWIN parts in the USA, we may be able to help.
Hi. I just got some HGH20CA linear rails and blocks. What is the bolt size recommended for tightening the rails? The drawing says M6, but the rail's dimension "D" for the diameter of the hole for the head of the bolt is diameter 9.5mm. The problem I'm finding is that M6 SHCS bolts seem to have a 10mm diameter head. On a forum one user recommended grinding down bolt head diameters to fit, another recommended just using M5 bolts instead. One of my 1/4-20 bolts fits but another 1/4-20 doesn't fit (threads are larger). Anyway, what bolt size do you recommend? I bought 2 rail ball screw kits, and may end up with 8 kits for my current project. it will need almost 500 bolts, so, I don't really want to grind them all down... Thanks in advance.
Thank you for your inquiry. Please provide a complete application description, so that we can help you with a recommendation. If you are located in the America's, we invite you to send the details to engineering@hiwin.com. If you are located outside the Americas, www.hiwinglobal.com can help you to locate a subsidiary near you.
Thank you for your question. Depending on the application and environment, grease or oil may be suitable. If a central lubrication system is being utilized, the lubricant vendor should advise the suitability of their oil for the motion control application of HIWIN linear guideways. HIWIN sells seven types of grease to suit a variety of application and environmental conditions, as well as grease guns and a nozzle adapter kit. See www.hiwin.us/products/hiwin-grease-guns/ for more information and SDS for details.
@@hiwin-usa we are the cnc router wood carving machines manufacturer. We used only HIWIN 20raios and blocks but my question how to find out which is the original ? Because some time we import china and some time we buy at local in India, both are not same... Compare to purchased in India china product very smooth and long life... Please clarify how to identify original
@@Pratapushine Hello Gajula, Thank you for your email and your question about genuine HIWIN components. We are pleased to know that HIWIN linear guideways are utilized in your CNC machines. There have been fraudulent manufacturers of HIWIN products. Some have attempted to copy the outer markings closely, but cannot duplicate the inner-workings. The only way to ensure the purchase of genuine HIWIN components is to buy only from authorized distributors, or directly from HIWIN. This office handles all orders for direct sale, and distributor sales, shipping throughout the Americas. To purchase genuine HIWIN products in India, please let us know which state are you based in, we will recommend the right channel for you. Thank you for your business.
@@Pratapushine Hello Gajula, In your area, we have partnered with Fluro Engineering Pvt. Ltd. To contact Yasir at Fluro, email support@fluroengg.com or telephone +919819000458. Thank you for your ongoing interest in HIWIN.
Hello Acham, Thank you for your comment. I am glad to know your are happy with our company and its products. Are you waiting for information from HIWIN US? How can I assist you?
Hello Erik, Thank you for your question. Our linear guideway rails and blocks are marked with our logo. However, there have been fraudulent manufacturers of HIWIN products found in the world. Some have attempted to copy the outer-markings closely, but cannot duplicate the inner-workings. The only way to ensure the purchase of genuine HIWIN components is to buy only from authorized distributors, or directly from HIWIN. This office handles all orders for direct sale and distributor sales shipping throughout the Americas. If you are located outside the Americas, please let me know to where we should deliver, and, we will recommend the right channel for you. Thank you for your interest in genuine HIWIN products.
Thank you for your comment and commitment to purchasing genuine HIWIN components. We partner with best in class distributors in Canada and ship regularly. www.hiwin.us/company/distributors/ lists our authorized Canadian distributors. I hope the closest to you are able to help you!
You guys should do a series on how to use your load calculators in a real world application. If it's as clear as this video is, it would be amazing!
Thank you for this comment. I will communicate your suggestion.
The HIWIN company that increased the size of the market based on the Chinese market is amazing. It is a disadvantage that specialized products are lacking, but I think they have improved a lot.
This channel serves the Americas market. I will pass your comment onto another location. Thanks for your comment.
This is the great product instead of using normal runners ,specially for base mounting . very smooth moving. I have used for ROLEX project in The Dubai mall
Thank you for your comment. This channel serves the Americas market. I will pass your comment onto another location. Glad to know you are happy with the product.
I called distributors of HIWIN in Mexico for a ballscrew quotation. None of them have stock, they only had rolled ball screws (that would be like C7 accuracy?) but I was requiring C3 accuracy which must be CNC machined. So, nobody of them was able to provide me any item immediately (within days) so I ordered from a factory in China (using Alibaba). The accuracy standards are the same for everyone, steel alloys are the same for everyone so it doesn't matter what brand do you buy (as long as your micrometer is Mitutoyo). That's my story of attempting to use HIWIN. I don't know if I lost something or not, but I am happy with my current machines. The guides and ballscrews are not HIWIN.
Thank you for your comment. As you have noted, ground ballscrews are typically used in OEM applications where highest accuracy is required. HIWIN does not stock replacement parts for OEM machines, because the configuration is proprietary. Users should buy replacement parts from the machine manufacturer. In the future, if you are having trouble reaching an OEM for replacement HIWIN parts in the USA, we may be able to help.
Hi. I just got some HGH20CA linear rails and blocks. What is the bolt size recommended for tightening the rails? The drawing says M6, but the rail's dimension "D" for the diameter of the hole for the head of the bolt is diameter 9.5mm. The problem I'm finding is that M6 SHCS bolts seem to have a 10mm diameter head. On a forum one user recommended grinding down bolt head diameters to fit, another recommended just using M5 bolts instead. One of my 1/4-20 bolts fits but another 1/4-20 doesn't fit (threads are larger). Anyway, what bolt size do you recommend? I bought 2 rail ball screw kits, and may end up with 8 kits for my current project. it will need almost 500 bolts, so, I don't really want to grind them all down... Thanks in advance.
Hello and thank you for your business. We recommend M5 SHCS for D=9.5mm on the rail.
@@hiwin-usa I'm impressed you answered his question on a youtube comments section!
HGR25R & HGH25CA this parts slidies 100kg machine?
Thank you for your inquiry. Please provide a complete application description, so that we can help you with a recommendation. If you are located in the America's, we invite you to send the details to engineering@hiwin.com. If you are located outside the Americas, www.hiwinglobal.com can help you to locate a subsidiary near you.
Lubrication grease or oil ? Which one suitable?
Thank you for your question. Depending on the application and environment, grease or oil may be suitable. If a central lubrication system is being utilized, the lubricant vendor should advise the suitability of their oil for the motion control application of HIWIN linear guideways. HIWIN sells seven types of grease to suit a variety of application and environmental conditions, as well as grease guns and a nozzle adapter kit. See www.hiwin.us/products/hiwin-grease-guns/ for more information and SDS for details.
@@hiwin-usa we are the cnc router wood carving machines manufacturer. We used only HIWIN 20raios and blocks but my question how to find out which is the original ? Because some time we import china and some time we buy at local in India, both are not same...
Compare to purchased in India china product very smooth and long life...
Please clarify how to identify original
@@Pratapushine Hello Gajula, Thank you for your email and your question about genuine HIWIN components. We are pleased to know that HIWIN linear guideways are utilized in your CNC machines. There have been fraudulent manufacturers of HIWIN products. Some have attempted to copy the outer markings closely, but cannot duplicate the inner-workings. The only way to ensure the purchase of genuine HIWIN components is to buy only from authorized distributors, or directly from HIWIN. This office handles all orders for direct sale, and distributor sales, shipping throughout the Americas. To purchase genuine HIWIN products in India, please let us know which state are you based in, we will recommend the right channel for you. Thank you for your business.
@@hiwin-usa thank you for reply, we are from Hyderabad India, please provide authorized dealer at our place
@@Pratapushine Hello Gajula, In your area, we have partnered with Fluro Engineering Pvt. Ltd. To contact Yasir at Fluro, email support@fluroengg.com or telephone +919819000458. Thank you for your ongoing interest in HIWIN.
High quality product best company waiting for job I am waiting
Hello Acham, Thank you for your comment. I am glad to know your are happy with our company and its products. Are you waiting for information from HIWIN US? How can I assist you?
Alibaba is full of Hiwin rails. Are they real or fake? How to tell?
Hello Erik, Thank you for your question. Our linear guideway rails and blocks are marked with our logo. However, there have been fraudulent manufacturers of HIWIN products found in the world. Some have attempted to copy the outer-markings closely, but cannot duplicate the inner-workings. The only way to ensure the purchase of genuine HIWIN components is to buy only from authorized distributors, or directly from HIWIN. This office handles all orders for direct sale and distributor sales shipping throughout the Americas. If you are located outside the Americas, please let me know to where we should deliver, and, we will recommend the right channel for you. Thank you for your interest in genuine HIWIN products.
@@hiwin-usa Thank you, I'll order from Offenbach, Germany.
@@erikschiegg68 I am happy to know that. www.hiwin.de/de/de/kontakt has contact information for HIWIN Offenbach office. Thank you.
now if they only ship to Canada. Haven't had any luck trying to order from their official sites. All the Alibaba entries are fakes.
Thank you for your comment and commitment to purchasing genuine HIWIN components. We partner with best in class distributors in Canada and ship regularly. www.hiwin.us/company/distributors/ lists our authorized Canadian distributors. I hope the closest to you are able to help you!