CUSP: Effective Patient and Family Communication

Effective communication between patients, family members and clinicians can increase understanding of why certain practices are important to follow once the patient leaves the hospital. This CUSP technique improves patient safety, satisfaction, and outcomes of care.
Video also available at: www.ahrq.gov/hai/cusp/videos/...
For more information on the CUSP program at AHRQ, please visit: www.ahrq.gov/hai/cusp/index.html

[@shree017]

It's very helpful for those who are preparing for oet exam

[@TheAirtrans]

Excellent nursing communication

[@devitolole617]

This video very help me in my time to learning.
Succes everytime and God Bless🙏

[@abbaaminu5788]

Good

[@isack707]

So lit

[@haibui2844]

Some segments in the video are stamped not adjacent to each other

[@kawaiicake8038]

FYI these replies are my notes for and assignment and to help me organize my thought

[@kawaiicake8038]

They are encouraging and helpful

[@kawaiicake8038]

Asking her good questions like how are you

[@kawaiicake8038]

Not making any promises

[@kawaiicake8038]

Explaining what they did and what happened to husband/relative about what would happen

[@kawaiicake8038]

Communicates very clearly and answers all questions clearly and well

[@Ladygaga4047]

In real life another nurse will be waiting on you and upset because you took the time to explain because your wasting her time! In real life this doesn't happen but I wish it did.. this is the reason I got into nursing although I'm not a nurse but I work with nurses. The nurse's have too much to do that the system just doesn't work out