I doubt they’ll see this, but this is a good question. I often take calls from our customers who are handicapped and are unable/unwilling to enter a ticket online. Having the ability to create a ticket for them (and adding to them so they’re notified of updates) is a good thing.
Very informative. Thank you for sharing.
Time Stamp Breakdown
1:40 - Meet Paula, CRMD consultant
2:05 - Agenda & Introduction
4:06 - Benefits of using Portals
6:30 - Types of Portals and Functionalities
10:50 - Portal Features & Set-Up
12:50 - Portal Tab
13:32 - Websites
13:58 - Content Layout
16:23 - Content Data
19:35 - Content Security
22:26 - Content Localization
23:22 - Demo
42:40 - Q&A
is Paula a Filipina?
thanks for the video, is it also possible for me to create a case and assign it for my customer?
I doubt they’ll see this, but this is a good question. I often take calls from our customers who are handicapped and are unable/unwilling to enter a ticket online. Having the ability to create a ticket for them (and adding to them so they’re notified of updates) is a good thing.
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