How to Haggle for a Used Car, an undercover demonstration by Broadcaster Elisabeth Leamy
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- Опубликовано: 12 дек 2013
- We go undercover in 2010 to show some key steps to successfully negotiating a car purchase. (NOTE the vehicle we were buying was just a couple years old at the time...)
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After you defeat the manager’s manager, it loops back around to him getting the janitor to haggle with you.
Janitors the final boss
And it’s not a deal unless he has his Mop!
SOLD
I used to play excite bike for nes with a game genie cheat code that let you jump so high you'd wrap back around from the bottom of the screen. That's what this reminds me of.
Lol right, he mopped the floor with those guys 😂
Yeah I tried that leave the dealership technique and when I went back to next day the car was gone…
Then feel good about yourself, because they cheated someone else.
doomslayer you’re stupid that’s not what it means. Scott missed out on a car he really wanted. If you see a used car buy it don’t play games.
Scott Free dont look back bro
@@christiancarrillo8690 You'r the stupid one!
Christian is 10000% right
homegirl said, "that's not my problem." I DIED!
My Mom did this !!! The dealer complained how little profit he was making on the car deal...my Mom told him to find another job...hahahahahahahha !!!
Dealer: actually it is. I have a car you want and I don't have to sell it to you. Actually the pride is now 27000.
Talk about one of your all time backfires huh?! 😂
Price
Lol!
@Mr RandomTV9000 There are many other dealers out there.
The whole time the dealership wanted to sell it for $21,500 and they marked it up to make you think you got a deal
,,, yup ,,, GOT EM !
So the manager and the manager's manager came out to keep up the facade? Right..
@@odopemanttv uuuh yeah. Car salesmen are like telemarketers.
For real loll
You can tell by her forehead she’s a smooth brain
@@odopemanttv yup. that is exactly how it works believe it or not
now in 2019..the Odyssey is worth $3,500..
Jokes on them right 😂
My car is worth from $3,000. to $6,800. New cost $19500. But who knows how I have maintained the car? I feel my car is good for at least another 100,000 to 125000 miles so I am in no hurry for a new one. Dont give your car away!
@@jimmccarley3191Agree! They assume every car that comes in is all worn out, so they give you junk price. Sometimes that junk price is hidden in the other numbers they throw at you. You want you starting point to be "book for book".
Ha! That junk is worth 2,000
Nah probably 16k
Having personal experience helping a friend of mine run a small dealership for ten years, I can say the last tip they gave is the most important one. Do not be influenced by a salesman telling you how little of a margin they have on a car or how much they are into the car for.
It is not your concern if they bought the car for a bad price or it had issues they didn't anticipate when they bought it that required them to dump money into repairs that cause them to need to sell it for above market value in order to make a profit. Do your research and know what the car is actually worth and absolutely do not agree to any price that is over market value. Whether they make a profit or not is irrelevant to you. If they can't sell it for a reasonable price then you walk away and let them sit on it.
Give more tips like do 1099-As-work?
The only problem is, I don't want to deal with this type of interaction.
You’re a pussy then
@@viralclips7905 lmao
Then stay on the City bus lmao
@@viralclips7905 As long as people like you are willing to put up with high pressure sales tactics the industry will always be this way. Maybe he's the smart one. Carvana just delivered to my neighbors house. Tesla is doing the same thing. You're the consumer, you have the power but you're playing their game like a pawn. Maybe the OP isn't the p****.
@@penguin12902 you're responding to a basic bitch. it's best to just let their opinions be ignored
Me: I want to buy this car
Dealer: okay it's 25000
Me: can we do 24000?
Dealer: no.
Me: okay
Lmfao I'm dead asl
LMAOOOOO
Me too! I’m such a sucker.
lol
Let me sell you a car
Here's what I did for my mom when she was purchasing a used vehicle...
We went to 2 dealerships that had the same model she was looking for. We then went into the dealership selling the one she preferred and told the salesman to give us his absolutel lowest price because we were then going to head over to the other dealer and ask them for their lowest price... with the lowest price getting our business
After giving us his "lowest price", we thanked him and headed for the door... where he then asked what it would take to prevent us from leaving...
I made a counter offer... which he begrudgingly accepted
what they failed to mention was how much the dealer charged them for title fees and doc prep after the final haggled price
That's why I make sure to include the phrase "out the door" in my offers
@@haforbjornsson2912 oh thats smart. I got boned hard with title taxes adn fees and random charges after haggling =(
No al that is included in the final price it least it was for me when I bought a used 370 z
@@ClearHeatVision Oh, no!! You had to pay taxes on a purchase!?!?! Those crooks!!!
@@haforbjornsson2912 I work at a car dealership and everything explained in this video would never work. Nowdays we barely have any mark up in our vehicles and we have tools to show that we are pricing our vehicles right. People always come in with unrealistic expectations thanks to these kind of videos. If you use your " out the door" and asking for a goofy price, Im always very honest about what I can do instead of wasting my time with you. Taxes have to be paid just like the taxes you paid on your chocolate bar you bought at Walmart lol
I think everyone should do a stint in sales. The skills you learn are truely invaluable to the everyday! Everyone sells something atleast once a day, be it an idea, themselves, or objects. Selling is just getting what you want, learning how to do that without looking like a complete arse is a true art.
And some of us can sell anything 👍
This video is from 7 years ago and it definitely shows. The way used cars are priced now is completely different at most dealerships so don't expect these "professional" tips of negotiating to work very well today.
What's happening right now is only temporary, and this video will be relevant again very soon. In the meantime. It's best to wait, if you can. I was planning on buying something myself, and now I'm waiting. No big deal really. Unless you're car is on it's last legs. Then you're going to have to navigate this crazy market. Good luck for those that do. You're going to need it. ✌️
Absolutely true. New and used cars are very overpriced right now because of the lack of inventory. Once the chip shortage problem goes away, the premium you paid will vanish into thin air.
I ended up leasing as it was the only way I could get a new car and not pay $3-5k above the MSRP.
Some dealerships have changed in my area where haggling a couple months ago was nonexistent. These weeks they are willing to negotiate a lot more but a lot of dealers aren’t budging so this is gonna be a very slow recovery :(
Before internet this may have been necessary, but these days it is not.
No hassle, no haggling needed.
Get off that facebook page and research what the car you want actually sold for in the last few weeks. Then you offer no more than that, with a 2 or 3 day expiration time, and "not subject to counter offer" clause. Then go home and wait for the call. If it doesn't come, you were saved from a bad deal.
Where can you research what cars sold for in the previous few weeks?
I know a few sites that do something similar but I'm interested in what site he uses as well.
+ericimi It doesn't exist.
VState60 Lmao...thank you for that reply because I didnt think sich a site did exist.
rockit730 Black Book is about 5th on the list of resources used by a car dealership when appraising a trade. I'll assume you weren't responding the previous comment we've all been cracking up about...
My wife makes car shopping a breeze. She is an excellent negotiator. I suck at it. I went to see a used LS 460 and I loved the car. Is she wasn't there I would have paid asking price with no problem. She got them to knock almost 20% off. It was a large dealer. We went on a Sunday afternoon, they hadn't sold any cars that day and they had the car on their lot for over a month. We actually left when they didn't accept our offer in person. My wife said don't worry they will call. Sure enough the saleswoman called an hour later and they accepted our offer.
How to detect an undercover reporter >> Blonde lady in office wear with a cap and glasses.
"How do you know if you're paying too much?"
Are you buying from a dealer? Then you're paying too much.
I’m sure you’ve paid too much for every car you’ve bought in your lifetime...just a guess though 🐸
@@itskeagan3004 Not unless you buy a 4 year old car minimum
I have gotten good deals on several cars from a dealer.
Yup good deals don’t come from dealers they gotta make money and they get the cars cheap when people trade them in. They’re like GameStop. Good deals come from private owners !
@@MrRichchris101 yeah, and if literally anything is wrong you're sol
I recently went to a Honda dealership and they tried to sell me a used Hyundai for $12,198.00. My credit union told me the car was only worth 7K. I'm disgusted by people in general.
At that point you should have asked your credit union to sell you thr one they have for 7000
@Kevin Acosta Lending institutions have many sources of data to determine the value of an automobile. They use Black Book, N.A.D.A (not readily available to the public) and other market indicators. Loan value is also a good tool to use when shopping for a used automobile.
That's a bad dealership I'm a salesman and trust me if it's not similar to the kelly blue book price don't by there. There are good dealerships and bad ones you just have to look
Happy girl,a least you found out, before you bought it,🤗
@itserich Reread my post.
"They were trying to sell me..."
I knew that car wasn't worth what they were charging.
I just happened to go to a dishonorable dealership.
In life we have lessons everyday, one of these lessons is to try and treat people with respect.
I'm so glad I have others around me to teach me and if I don't know or understand something, I'll try my best to find the answer.
But, I still think the majority of people are quite horrid.
I taught each of my kids how to buy cars by taking each one with me when I bought a car. The getting up when they go talk to their manager was one of my key teaching points.
That is the only tip that is dumb in this. If a salesperson tells you a price and you make a counter offer they do not have the authority to accept or decline your offer hence they need to speak with management. I have never had anyone do that, but if they did, they can leave because they obviously do not want to see if I can accomplish what they want for them.
@@tylerj7106 its not dumb bc you money hungry salesman will chase us for the sale. dont be a dick and try making people pay more than they should just to put some money in youre pocket at the cost of us
@@imattheer5794 You obviously did not read my comment. Nothing about that tip saves you any money. The best way to save money is know what the vehicles sale for on the market find something comparable that recently sold and make that your asking price. Then you sit there until they say they can not go lower then you leave. Then if they can actually go lower they will call you.If they do not call you they were at their bottom dollar. Understand it this way I have something priced at 35k. You say I offer 32k. I say let me go check with management. You get up and leave. What does that accomplish? How am I supposed to relay if we can get you 32k or how close we can get? I work per unit so I could care less what people pay for their vehicle.
Tyler J Auto genuis
Weak sales person. I rarley got up from the desk .
“We’ll lose money”
“That’s not my problem!”
Was the same response I said when I was haggling for a used Tesla Model S 😆
Been wanting that car too😫
Well I guess it really is your problem, you’re the one who wants the car.
wow - well done to you good sir .... come forward and ye shall receive thy medal of expenditure ... the highest medal of honour in the US I here ... well done
I work in sales and I would've immediately kicked you out if you said that. Even tho i'd probably never say "wel'll lose money" at first place
@@badisboussetta381 no you wouldn’t lol
Thank you for putting this video together. It's now June of 2018 and with three quarters of a million views it is impossible to even guess how many people you have helped.
Rule 1: Know what the car is worth
Rule 2: Know what the car is worth
Correct. The best haggling skills in the world will not get the dealer to sell you a vehicle at a loss. Research the market way before you intend to actually make a purchase. Once you have an idea of the fair market value, most dealers will work hard to try to get you a good price to make the sale.
... and it is TRULY that logical and simple :-)
"Worth"? Value is in the eye of the beholder. So for a person to "KNOW" what a car is "worth"(???) is decided upon by factors that may not be relevant to you, but they are to the next person. It's relative dude, totally relative.
Or maybe had high medical bills and this effected your fico. You could help yourself by shopping banking institutions (maybe a credit union) for a better interest rate before you even walk into a dealership.
If you have awful credit, you should not be walking into a dealership with the intention to finance a vehicle. People that take out car loans (financing) are idiots. Take the bus, save up your money, and buy an affordable daily driver with your cash savings. Use this vehicle until you have managed to save up more money to buy a better one. This advice will not only save you money, but it will help fix your bad credit situation.
My truck was listed at 26,900. WAY overpriced but i called and talked with the sales guy. Told him I want this truck, what my budget was and all that. Came down to 24,900 in a matter of minutes. Said ill look around else where if thats the best they can do. Called back and said 23,500. I said still not what i would like, and that my bank would only approve 20,000. He got frustrated and we ended the call. 2 days later called back and said 20,500 and i bought the truck. U just gotta bullshit them like they do to you.
Nice
Actually sir you did the right thing because you should take a trip to your bank first to find out how much they will approve you for and the interest rate that way when they try to tell you what they can do for you you show them what your bank can do I guarantee you they'll do everything you can to try and beat it just be careful because if they do the financing they are charging a finance charge that's in the loan somewhere
OR,.. both could drop the bullshit, treat one another with some respect and get the cars sold. I'm NOT attacking you Anton! I just don't understand sales people. I would rather sell a lot of cars at a lower price rather than sell a few cars at a higher price. I would make more money selling a lot of cars.
I will try that if it doesn't work or work I'll let you know
@@jeliarra
No. You'd go out of business with that attitude.
A dealer HAS to make killer deals or "pounding" deals to make up for the hard haggle deals where they make little profit.
Think of all the overhead a dealer has, I used to work at a major car dealer.
Watching this during pandemic….no stale cars to be found lol
This is my experience every time, can’t wait until Amazon solves this problem too.
Yep they love bringing out the entire staff to meet you, that's the oldest trick in the book.
Johnny Knoxville it's really not lol but when you have a dumb ass offer that's when they have to bring the whole staff
They usually bring more staff out when it leaves a new or weak salesperson, or to make sure the salesperson is doing their job
Actually the real secret is to have flawless credit. Then you get what you want.
Yup, I work at a car dealership and honestly this is truth, if you have Tier 1 credit, I know it’s a deal let’s just focus on the price 💯
They most likely got that piece of crap for around 12k through a stupid trade in
You still got bent over 🍡🍩
"I don't want to lose money" lol
I was saying the EXACT same thing!!!!! oh my gosh, I was going to post that comment until I found yours!
Spot on my friend
You guys are so misguided lol. This isn’t the 80s/90s anymore. People negotiate hard if not harder on there trade in then the actual car they are buying. The average used car will have 2-3k mark up. You would see sales people driving bmws and owning 500k homes if we had 10k markup in every vehicle lmao.
So much has changed since 2010 we need an updated video “steps to successfully negotiating a car purchase“ in 2024.
and the 2nd most important rule, dont buy all the extra warranties, service and etc packages they offer, $2100 for a 3 year warranty for my accord when it had its own manufacturers warranty but ofcourse they dont tell u that
Yes. If you really want the extra warranty you can go get one online from a reputable place for half of what the dealer will charge. Sometimes you can get the exact same company and warranty as you would have gotten at the dealer.
If you didn't know your warranties lapsed, I don't know what to tell ya.
It's one of the most predatory yet best profit centers in a dealership. The old extendEd warranty. And it happens at the finance guy's desk. Your guard is down, you perceive them as "helping" you since the deal has already been done. Then, when your emotions are up and your guard is down, the finance guy drops the "fear" pitch on the extended warranty. Just Say No Thank You. And tell them if they ask again, your intelligence will have been insulted for the second time forcing you to rescind your offer.
@@mikefinney423 if you’re that scared about buying a car then just don’t. No need to say you feel “intelligence has been insulted” you sound like an asshole. The man/woman in that office is just doing their job and they are instructed to go over every option they offer, you can simply say no after each item. No need to be difficult about it.
Lady: We have another appointment soon..
Dealer: Ah, I gotcha.
Lady: An appointment with another dealership actually..
Dealer: Yes I know what you mean.
Lady: ..with another dealership that could potentially earn our business today!
Dealer: Oh, I understand completely.
Lady: ...In which case means we may end up leaving their lot in a car we purchased from them and NOT you!
Dealer: ....ok.
Lady: And if that happens then it means w-
Dealer: Just shut up already lady.
Mistah J Hahahaha
Awesome.
Exactly!
She was annoying as hell and yet she thinks she got a good deal.
She thoight she was like... idek fuck her
Now this is a good video and good information. Finally something worthwhile
They saved $3500 "bucks, And still got screwed...........Ha.!.!.!
They have zero negotiation skills.
Out of the door is still close to 25000
@@serialkilla23 yeah once they tack on all the made up fees and wrestled them into a likely shitty financing deal.
This has to be the best example of car buying.
she's lucky the other guy was with her. her snide comments for the sake of looking tough and emoting for the camera would turn off most people and make them more apt to try to stick it to her.
@@packingten how is their skin color relevant to the story?
This was a weird story
I like the part where he mentions the buyers' race in the anecdote as if it were relevant.....
@@LadyWhistled0wn bro thought everyone here was white and racist cuz it’s about money.. little does he know 🤣🤡
@@LadyWhistled0wn You people are plain IGNORANT!
These days, it's hard to do. Most places don't haggle because the demand for used cars is so great right now.
Thank you, Melanie. Perfectly and succinctly put. Blessings 🙏☮️💜
"If you are in the car industry be ready for a ,"MAJOR SHAKEUP!"
My amazing haggling skills:
Me: Hi, I'd like to buy a new car
Car Salesman: No problem, that will be $25,000
Me: No....I was thinking of paying somewere around $45,000
Car Salesman: REALLY! Okay...Okay DEAL!
this video was made in a very respectable gentlemanly way. You people have class.
Go to a private owner and you’ll never pay what they asking for.
Fucking hell. Made me laugh. So true
Yeah and turn around and spend thousands of dollars to keep it running.
Great video! Have been using these tips for years with success. Thx for posting to help others.
I cannot get mad at the customers for being customers. The problem is with the salesman and sales managers. They did absolutely nothing to justify why they were selling the car at the price they were selling it. Nowadays, you have to build value in yourself as a salesperson and the vehicle. the vehicle sells itself, if you can get your customer to fall in love with you typically they will buy the vehicle. However, when you go in there talking about how much money you don't want to lose and how you have to make a profit, and how Edmonds is an accurate, you just make a complete ass out of yourself. The key is to build value and justify your price. Also, customers have to understand that vehicles do have a value and you can just pay whatever you want for it.
joecookDE Well said my brother. VALUE VALUE VALUE....
Dang I'm looking forward to my next truck purchase thank y'all very much this really helped
every dislike for this video was from a salesman. Haha
@Damnit Bobby They made the video in 2010. so the van was 3 years old...
Just buy a used car bro
I want to let people know this is no longer applicable in 2020. Never go into a dealership unless its to sign papers. You can negotiate with many more dealerships from sitting on your ass at home.
Amen
Yeah just do it at home
The only reason I would go in is to check the car out and to make sure nothings screwed up.
@@texanerection492 yea
Facts!
honestly my favorite part of buying a car is haggling. can be exciting at times. and you get the car for what you want.
Another tip. Find the rookie salesman at the end of the month. He's usually the lowest earner and is trying to earn their keep. Therefore more willing to take a lower commission
Of all these videos I've watched, I've never seen one that actually tells you how much you are getting screwed for if you accept the dealers terms. Or how much you can save if you successfully haggle with them.
I bought a 2015 Acura RDX and haggled for almost an hour and half. Ended up paying $6,780 less than the MSRP. Go in with a budge and start off with a really low ball offer (an offer you know will get denied), the dealer will most certainly lower the original price. Once you get that price, give them a hint that you are willing to purchase, and then ask or one final discount.
You overpaid.
I live to haggle, buying a car is the most fun if your a real people person, you get to know the person, you find out there weaknesses and strengths. I once haggled so long they offered to buy me lunch and I said sure why not.
Many years ago I spent four hours in negotiation. They were exasperated when I got done with them. About two years ago I went with my daughter to negotiate the purchase of a car. I played along with them as they sought to cheat us through add-ons and financing. Our plan was to finance the car through the local credit union one day later. The seller kept the price low and sought to get money in other ways. Both of us noticed that and let them think we didn't know. We had a good laugh as we left buying the car. I can imagine the laugh they got when they learned things did not work as they planned.
can't believe people don't enjoy doing this more. it's like gambling to an extent. the thrill is there and big money is on the line
I wouldn't even negotiate with her.... you better get going, I wouldn't want you to be late to your next appointment.
Kyle K hahaha died
You’d assume if it was a regular person but it’s a car salesman we are talking about. Lowest of the lowest don’t be afraid to leave
My 2019 Ram Longhorn with a sticker of $69,500 was on the Ram lot for $57,000 because it was a dealer demo with 4k miles. After 2 days of negotiating I got them down to $50,000 and when I went it to buy with wife she wasn't happy with the price and eventually after some tough negotiations we got it for $47,000! That's $10k off asking and $22,500 less than a 0 mile model in exchange for 4k miles on odometer. We walked away victors.
Also go for vehicles that nobody else really wants, like sedans. You can get an awesome deal on Camrys and Accords. Dealers aren't likely to negotiate much on trucks or SUVs
I picked up my "stale" car. worked the dealer for over 4 months on a used unit. finally agreed on my price which was private party price. when i went to receive the vehicle they pulled the " we can't let it go for that" routine. Wife and i promptly got up and left. They called and called, now i dropped my offer and said take it or leave it. then they tried to hook me for all the options. i did my research on this vehicle, it had extended warranty to 50k that the previous owner purchased but i didn't tell them that. . 2 weeks later it was sitting in my driveway. it was what i was looking for. options, color, diesel, milage.
As a ex car salesmen, 17 years, they did a good job. Not to mention the first weak salesmen, no one asked for the deal. No one asked them if they would buy today, until the last manager came out. Sorry dude. Never leave your desk, why do you have to ask your lazy sales manager a number. Just hang in there and dig in. Get a number out of the customer first, then just ask them if they would buy at those numbers. Most good salesmen do not make money on the sales price, but on how many units a month they sell. Don't be afraid to ask for their business. Ask them first.,,,.,
They offered a bunch of nice tips. But they forgot one of the most important of all: make sure you have a diamond credit (720 and up) in order to make it work like in the reportage. Otherwise you lose all leverage in the negotiations. Good credit doesnt talk or shop like that, but they're always buyers though.
+Barry Croft So in $21,500 its include taxes and others reasonable fees right? Do you have to pay taxes or dealer can pay for you.
Your budget has literally 0% relevance to the price of the car.
your budget has literally 100% relevance to the price you are willing to pay on that car
@@CasperTheRestless no dealer will drop the price of a car because you cant afford it
As a sales person This was always my biggest pet peeve. Yes I understand you only have/want to spend 20k. But no I can’t take that offer on a 27k car 😂
This absolutely changed my mind
3:30 "That's not our problem"
+Keirnoth '
Yes it is. I had 5 different dealerships all looking for a style of truck in a price range with the options I wanted. I first saw one truck from a dealership online, made an appointment, and did research on both it, and my car. I had all the numbers in my head, some on my phone to refer back to. When we first test drove the truck, I noticed something was wrong and it had been fixed - they attempted to fix it and tried covering it up (it pulled to the right, but it had brand new tires and there was a type of spray liner under the right wheel well). Anyways, I knew I didn't want the truck, but I used this to get an offer for my car. We talked about my car first, they offered $15k, I countered with $22 (I could get $21k, $19 was my bottom $ that day). They countered with $17, I started to walk away, they came back with $19. I tried to get their purchase price of the truck down, but they didn't budge because they were paying more than they wanted to on my trade. I left. (There was much more to this visit, but for reading's sake, I left a lot out.)
Two weeks later, I received a call from another dealership who had a truck that fit what I was looking for. I test drove it, and everything was perfect. We worked on the price of the truck first, agreed on that, then talked about my trade value. They offered me $12 LOL. I told them Dealership X offered $19 and I turned it down, but I like their truck and I will take $19 from them. They didn't even counter and made the deal then.
In the end, I received between rough and average NADA trade for my car and gave between average and clean NADA trade for the truck I purchased. The whole process lasted about 5-6 weeks, and I know I received a good deal.
Also a later update... Part of the agreement with the dealership was to align the truck for free after I installed new tires (not purchased from them BTW). When they started the alignment process, they realized the wheel bearing were near bad and needed replacing. They did about 1-2K worth of work on the truck 2 weeks after I bought it at no cost. They wanted to make a good impression and they did. I will be going back to this dealership!
+vaiouser I've used that line on various sales people in life. I love how they try and act like them taking a hit is my problem, my response is "maybe you overpaid yourself then".
vette0812 TLDR
Meeker Extreme your not a real customer. Stay away from as many stores as you can . No wants your business
Kevin Knox - maybe you should read more, you might learn something.
Always shop at multiple car dealership on the same day that seems to get their attention.
Now can you do a video on how to go to walmart and haggle them for the price of their milk.
And the McIdiot sandwich goers to Toe Knee !!!
As a car salesman this is some what true. These days it's a little different but definitely expect to be sold on something
Bravo Elizabeth and Phillip for well played chess match. Unfortunately the Honda Odyssey you selected is Red on cream or grey. Any Red/Blue/Beige is generally sold at auction for 5 to 8% less than a White, Black Gray. Silver being the gray zone :) I'd say there was at least another $1500 left on the table in discounts. One other glaring omission, is that Elizabeth and Phillip did not opt for a third party inspection. Even though purchasing a Honda from Honda may be a no brainer, the inspection reveals little items that can put you in a better position to request further discounts or free service work and repairs.
Know your Car, Know your Number and Know the Market.
Felix Shaye yea we learned that lesson the hard way, my dad bought a bmw from a dealer and it turned out to have quite a few problems even though my dad is good at identifying problems and such, dealers are sneaky and hope you dont notice until months later when the problems start coming up, i hate dealers
There is never a good deal when your buying a depreciating asset from a car dealership new. Unless your making 6 figures a year no one should really buy a new car. Rich people buy new tires when their old tires need replacing. Poor people buy a new car when their tires need replacing
Shit even if you are making 6 figures it still sounds like a bad idea to me. I mean unless you're making pretty high 6 figures. But if you make lets say 120k a year, and go out and get a 40k new car, that sucks.
@itserich and people like you are the ones who lines the rich man's pocket. But at the end if you don't mind giving away your money then that's fine too. Just as long as your happy
I buy my tires at wrecking yard...
@David Dieni see how long it takes to pay of $40k and then get back to me. That payment will rob you of your ability to get ahead in any other area of your life.
Would be interesting to see the best approach now that many cars are bought on PCP and the dealer can basically defer the balance and reduce the monthly payments to whatever you're happy with.
Remember this definite fact: No car salesman or dealership in the history of the world has ever taken a loss on a deal, no matter how far down the price was haggled. Now, go get ‘em.
If you only knew my friend! I work in car sales, up until the chip shortage this year we would take a loss on at least one car every single day. Can’t tell you how many cars I’ve sold that the dealership has lost money, broke even, or even made only a few hundred bucks on.
Not true Kenny Beans.
@@TwoFiveThirteen
Well, I could argue that it’s still a good mindset to have going into one. LoL.
@@briandoile5011
Maybe not definitively, but at least the larger dealerships would have to take 50% off MSRP a new car to begin seeing a loss. It’s more about how many units they’re going to move and not necessarily the price they let each car go for. I’m not talking about mom and pop dealerships.
Yeah, these idiots think that saving $500 on a $25,000 car is somehow coming out ahead and winning. You lost the moment you bought a car worth more than $15k. All cars are junk and a liability and buying new is stupid. Even if you save 3k, you still losing.
Did Robin say, “The art of the deal,”. I think around the 1st 30 seconds.
Based Robin
If it’s going to save me $3,500, I’d be willing to pay someone to haggle for me.
I almost bought a car listed at $9,998 and the final cost they gave was $14,717. How the heck did that happen?
Uh, taxes, title, license..
@@alymetz2020 I know how to do math. Those bring the total to $11,444, which already ridiculous.
@@-PURPLE-HEAD yeah, and probably had add-one like tint, paint protection, etc
Tax alone in my state would put the total to $11,121...
@@alymetz2020 yeah I didn’t realize how lucky I was with auto tax until I saw what others had to pay.
For my 38,000 grand msrp 2015 ford edge SEL awd fully loaded I got 4 grand off. Was that a good deal?
Great report.
She irritated me, the guy used all the best lines and I learnt a lot. She on the other hand was just shitting on them. If I were a car salesman I'd just be like " Shop elsewhere Karen."
Its called negotiating, dealership just didn't have shit on her or any leverage. They admitted to wanting to make more money off the car like what? Id walk the fuck out after that tbh. That shit was pathetic.
Just put most points into speech and charisma.
This is the video I need to see right now! I did some variation of all this but I lose my cool with these people. I like the way they handled themselves. I tend to be a little more aggressive and I don’t like be like that. It feels weak not confident.
thanks. very helpful!
“The art of the deal...” foreshadowing 3 years later 😂
0:59 I don't agree here. In winning negotiation, when you have access to info the sellers cost and their target profit margin (from Edmunds) you should NEVER let the other side state their number first or the negotiations will, more often than not, end up closer to their number than it will to yours. Always start with YOUR number FIRST. You should do you own research in advance and establish your fair and reasonable offer. Then walk in the door, already knowing the facts and knowing your own number(s) and put your stake in the sand first. Force the negotiations based on your number as the target, not theirs. Asking the salesperson "How much are you really selling them for?" is a waste of time. So stupid. LOL. You really think they're gonna tell you the truth. Hell no they're not. As a buyer, you need to walk in the showroom already knowing the truth and make THEM sweat it out. Heck, make them cry if that's what it takes. I had a dealership manager actually get visibly angry with me once. He didn't want to sell the car at the price I stated, but he knew he needed to sell that car. When they show emotion, now THAT is when you know you're winning in the negotiations. Car buying negotiation is a tough game. As a buyer, if you really want the good deal, make a fair and educated offer be cool, but show no mercy, (i.e. "That's not my problem") and take no crap. And if negotiations aren't going in your favor or it gets weird, show them you're not playing around and just walk out the door.
I got a mint 87'mercury cougar with two sets of brand new toyo tires, with only 138000km on it. Dealer was asking 6500$. I offered 4000, they said no. Kept haggling, ended up paying 4500$ I was super happy. It had a broken brake light, and one door lock not working, so I used this to my advantage.
yessss ... and didn't they do almost everything you have so kindly shared with us oh wise man giver of car lot wisdom (we're not worthy we're not worthy oh great purchaser of 2nd hand cars) ??? The exception being of course, who said what first ... such a minor point really - provided of course you stick to your guns... if you do, then doesn't matter who spoke first, as it becomes irrelevant within about 1ms
@@aussiesurfer805 I think the commenter made some very valid points , and that you are just one sad angry Aussie.
You must be fun to live with. 😂
@@Theyralltakenfu i think i made some very valid points and you are just one very sad and angry non-Aussie. You must be fun at parties. 😂
@@aussiesurfer805 Well, you have one thing right, which shows you do have some common sense.
I am fun at parties 🎉
Hang on! Never buy without first leaving the dealership (1st example). 2nd dealership, bought there and then? Did they leave that one and I missed it?
I have a question how do you tell if the car was used for Uber/lyft? Because normally when you buy a vehicle that was used for commercial purposes like a used taxi limousine or rental you get a better price but since lyft & Uber vehicles do not get commercial tags how would you know? And don’t give me wrong you cannot always tell but the mileage because I do know people that drive to work and put on a lot of miles on their vehicles how our window vehicles used as commercial there’s a lot of idling time on the engine
I don't negotiate. I make an offer and if it isn't accepted, I walk. and I don't pay $600 added dealer profit fee ("doc fee") either.
Can they waive the doc fee ?
@@tete8661 sir you should never pay more than $75 worth of doc fees so they want to go ahead and charge those these great but stick to your price if you say 20000 don't go over that what they want you to do is agree to the price and then add all these extra fees and you must be careful and review your documents when you sit down with the finance manager who believe me does not have your interest but his or hers
@@tete8661 In California, we are allowed to charge a certain amount by law up to $×××. Which means we can charge zero dollars. I don't charge doc fees.
Bet you're fun at parties
jairo wong if they won’t waive the doc fee then lower your offer by the same amount.
These strategies don’t work now a days. Dealers move cars so easily now even before the pandemic, that they know they can let you walk and still sell the vehicle for what they want. I always come in and offer a fair out the door price and it’s either yes or no for me.
This is the truth right now. If you walk into a dealership and expect 6k off msrp.... you're crazy. All they want is for the deal to be fair for both parties. Since the era of the internet, markups are way down. MSRP is usually only a couple thousand over Wholesale, and if you expect a dealership to stay in business by giving away the farm, you are an asshole. Buy a car on facebook or craigslist and hope the private seller told you about everything wrong.
did you haggle from the invoice or msrp? thanks
Now that was a great video.
haha...this is the 1st rule sales 1on1, know the value of what you buying/selling.
2nd rule, know more then the other guy/gal.
i bought my 09 370Z last year with 40k miles for 17500, which they originally listed for 20800.
The biggest mistake people make is telling them your budget and what you can spend per month. When they ask, you tell them they payment will be relevant based on the price of the car with financing. If you twll them $400 they will find away to make it $400. NEVER TELL THEM THAT INFORMATION. ONLY YOU SHOULD KNOW WHAT YOU CAN AND CANNOT SPEND.
Never give them any leverage they can use against you like your budget. Never tell the sales person what you have to put down, they will tell your finance person so they upsell you on everything else. Do that when you get the terms from the finance person. Better option get pre-approved from your own bank before you go. Its a game of poker and chess.
Well said AND FACT!
KNOW THE PRICE OF THE VEHICLE IN DISCUSSION - AND - FOCUS ON THE TOTAL PACKAGE DEAL COST -
VEHICLE PRICE PLUS ANY/ALL RELATED CHARGES FOR A TOTAL COST TO YOU - UPON PAY OFF!
READ THAT AGAIN -
THE NEGOTIATED CAR PRICE IS NOT NOT NOT YOUR TOTAL COST
ASK FOR THE TOTAL PACKAGE NUMBER - AND WALK IF IT IS NOT W/IN THE COST YOU HAVE BUDGETED IN RELATIONSHIP TO THAT VEHICLE - PERIOD - WALK - THEY WILL GET TO A FAIR PRICE OR YOY BUY ELSEWHERE !
Rich C really? i sold my 07 350Z with 54k miles for 17k. so how did you come to that conclusion?
Rich k - Didn't you say 16700 intially? Now 13000, Interesting...
21,500 but with 20% interest for 84 months
michael meza you've got garbage credit if you're getting anything over 3% interest on a used car loan
Lmao it was a joke people
Wrex Wrecks Not true.
My credit Is 745 but I still got a 4% on a used csr
you got fleeced, should have went to a credit union. with a 680 and only 2 years history i got 35K at 2.7% @ 60 months on a 2012 ....
LOL sounds like a prison sentence with no parole
This is the most 2010s video I've ever seen.
Im lovin this
I mean I know you might want a good deal, but you never want a car that's been sitting for a while. Could have a slew of problems.
This is why you have any used car inspected by your mechanic before you buy.
Been down this road and I think I’m quite good it , rule number one call around to multiple dealerships don’t go in tell them you want the best price they can do out the door with TTL everything. Don’t negotiate payments nothing just total price don’t go in yet either . Now once you have a idea of prices then go in , and only negotiate out the door price . That’s all that matters don’t be afraid to walk away. If you finance with you own bank , already have the loan approved for the amount you want
to spend . Next if you are financing at the dealership take your time and look at everything carefully , and watch out because dealerships will get you a monthly payment you want but at a higher interest rate . So be prepared for this . They can also factor in bs fees ,sales but that’s why you only negotiate out the door price that’s all that matters . Yea finance is where they screw so many people that get caught up on just price , then get hit with a higher apr interest rate then they can get.
I'm looking at a 2015 Toyota Camry XSE for $17800k with 30k miles from Toyota dealer. what number should I start negotiating?
949surferdude I would pull up nada value it’s much more accurate , and what most dealers use . You really need to price shop around , see what other used are selling for . Never offer a price , call tell them you want the best price they can do , don’t give out a price you want to see what they will do . On a newer lower mileage car like that , I don’t think they will negotiate much . It’s already depreciated in the year a lot , 4-6k.
Was that total price with taxes,fees, and apr included?
Seen those mini vans go through car auctions (only open to licensed dealers), for around 15-18k. So that dealership, DID make a good profit on it while the customer thought they the new deal.
Look at the year.
When I went with my friend they got mad at me for telling my friend it wasn't a good deal or call them on there bs
I also learned that if you purchase a car in December (preferably on dates 17th thru the 23rd) you will end up getting a good deal simply because NOT TOO MANY people are out purchasing cars in December. I did this years ago and then AGAIN 3 yrs ago, and I got a great deal TWICE.... not only because I purchased the auto in December, but did the SAME haggling as these people did.
One of the funniest things was that due to chronic illness, my DH didn't drive...and when these salespeople would ask him questions about certain things, he'd smile and say "Hmmm....You need to really be talking to my wife, SHE is the one driving the car and it's pretty much up to her what she wants. LOL! WOW, most salespeople just didn't know what to say or do simply because the DH didn't drive? How ridiculous is that? LOL!!!
What I do is research for my used car I look for the years I want and price that's lowest compared to miles and trim level. Found a car at dealer for $11800 and at other places was $14000. Even if I dont get them down more your getting a decent deal...more off a great deal. Had to drive a city over but was worth it.
Nothing I hate more than dealing with car sales people. A salesman told me once that it’s the customers that make the process so painful. I asked him to explain. He said “if customers would just pay the asking price, they could be in and out very quickly.” I almost smacked him.
The one and only rule that anyone *MUST* know is: What the car is worth.
Now you really can't haggle, unless you go at the end of the year or new models come out period and see what kind of loan you can get from the Dealer's Bank. Dealers don't sell cars anymore they sell the loans
False, ive personally helped multiple of my friends and family negotiate down new and used car prices within the last 6 months. You just have to remember that at the end of the day they need you to buy the car so they can get paid. Even if they take a "loss" they still make money. You don't need to buy anything, you can always sit and wait.
When I bought my car i did all the negotiating part online. I researched the blue book value and got a good out the door price and a low interest rate financing offer before ever setting foot in the dealership.
What was the blue book on the van I wonder
Leaving when the salesperson leaves, how rude can you be? They are messengers. Why would you leave when they go try to get you a better deal?