EXFO MAX Platform Software Update

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  • Опубликовано: 9 сен 2024
  • Walking through the update of EXFO's MAX platform. (MAX-FIP, MAX-7xxB and C series, MAX.5xx, and MAX-9xx series)
    Sound effects obtained from www.zapsplat.com
    More information at www.EXFO.com

Комментарии • 52

  • @richardmulopa7353
    @richardmulopa7353 3 года назад

    Thanks for the nice illustrations

    • @KevinPeres
      @KevinPeres  3 года назад

      You are welcome I am glad you enjoyed it

    • @boybetterknow8934
      @boybetterknow8934 25 дней назад

      ​@KevinPeres
      Good afternoon
      Hi there I been watching your videos for years I got to say, it has help me understand more about EXFO how it works etc.
      I wanted to ask few questions, I currently got MaxTester 730C fully loaded.
      How do I install Exchange?
      Can I use max700c to do update on MaxTester 730C?

  • @erikjimenez5582
    @erikjimenez5582 5 дней назад

    Hello Kevin, I just recently came about this video to update my EXFO Max Tester-730-SM2. I followed the steps to the teeth and now that the OTDR restarted my apps are no longer coming up on the screen, seems they are deleted somehow. Anyway or do you happen to have a solution for this? Would i need to send it off to get this fixed?

    • @KevinPeres
      @KevinPeres  4 дня назад

      Erik, It should not have done that. Reach out to our support group at support@exfo.com or 1-866-683-0155 it is free and they should be able to walk you thru it. If you still have issues email me at kevin.peres@exfo.com

  • @joffreg6178
    @joffreg6178 2 месяца назад

    Hello Kevin, I have a EXFO MAX-730C and recently the software OTDR and IOLM don't show me in the screen, I checked the optional softwares in configuration and they don´t show me any one.
    I am looking for a solution in internet, and I arrived to your channel. Maybe could you help me with the installation of these softwares?

    • @KevinPeres
      @KevinPeres  2 месяца назад

      Hello. Does it turn on? Do you have the home screen.? If so than go to this site and download the update. You will need a USB stick. Make sure it is plugged in. apps.exfo.com/en/exfo-apps/?platform=MAX-700C/D&platformCategory=Handheld+Units

    • @joffreg6178
      @joffreg6178 2 месяца назад

      @@KevinPeres Thank you Kevin, I upgraded it to the last version 3.7 and the software OTDR and IOLM are worked, but when I turn off the device and on it the functions are deleted, and if I turn on it with ac adapter the sofware show me again, it is so strange. If is possible maybe I could send you a video for email?

    • @KevinPeres
      @KevinPeres  2 месяца назад

      @@joffreg6178 that is very strange. Email me at kevin.peres@EXFO.com

  • @globaltecar
    @globaltecar Год назад

    Hello Kevin, a pleasure to say hello, my name is Maxwell and I've been following you for a while, your videos are excellent and they help me a lot in my laboratory, I repair fiber optic instruments. I wanted to ask you a question in relation to an EXFO 730C that does not appear on the display in the OTDR or IOLM applications. I updated the software (following your instructions in the video) but I don't know why no application appears in the "software options" tab... it's all blank... can you tell me what the cause would be and how I could solve it? thank you so much

    • @KevinPeres
      @KevinPeres  Год назад

      Hello Maxwell I am glad you liked my videos. I need to do more. Regarding your unit is the module itself showing up in toolbox ? You can email me at Kevin.peres@EXFO.com and we can troubleshoot it.

  • @MSB1180
    @MSB1180 3 года назад

    Hi, Kevin Peres. Do Macro bends show reflectance or just a loss?

    • @KevinPeres
      @KevinPeres  3 года назад

      Typically just loss.

    • @MSB1180
      @MSB1180 3 года назад

      @@KevinPeres thanks for the reply

  • @movistarandres
    @movistarandres Год назад

    My OTDR 715B doesnt update, iwant chance the System language from Chinnese to english I need help

    • @KevinPeres
      @KevinPeres  3 месяца назад

      Please email me or support. Kevin.Peres@exfo.com or support@exfo.com

  • @ABDULRAHMAN-jq5hg
    @ABDULRAHMAN-jq5hg Год назад

    ERROR COMING WHILE TESTFLOW TRACE UPLOADING

  • @josevelazquez8825
    @josevelazquez8825 2 года назад

    Hello Mr. Kevin
    I have an exfo-630 that gets stuck on the home screen when it starts up. How to force the exfo-630 to enter Recovery? So reload the software. Thank you and I await your response.

    • @KevinPeres
      @KevinPeres  2 года назад

      I am not overly familiar with our copper products. Email support@EXFO.Com and they can help you

    • @rikter53
      @rikter53 2 года назад +4

      First press the home button and then the power button without releasing, a blue screen will appear with 3 options, read the instructions and select the recovery option, then the device will restart for 10 minutes and that's it, fixed

    • @josevelazquez8825
      @josevelazquez8825 2 года назад

      @@rikter53 Gracias por su ayuda. Ya lo resolví. Gracias

  • @muhammadifrahimzafar5956
    @muhammadifrahimzafar5956 3 года назад

    Sir nice guidelines but I am facing issue that I am unable to run OTDR function on my MAX 720 and I am also unable to connect USB with my device

    • @KevinPeres
      @KevinPeres  3 года назад +1

      Muhammad I am sorry you are having issues. Reach out to our support group at support@exfo.com and they can help you troubleshoot the platform.

  • @medalibenkhelifa1185
    @medalibenkhelifa1185 3 года назад

    Hi, how to interpret in an OTDR curve, is the last reflectance a cut, or the end of fiber? since i don't know the fiber length

    • @KevinPeres
      @KevinPeres  3 года назад

      Sir, which video are you commenting on? This one is for a software update

    • @medalibenkhelifa1185
      @medalibenkhelifa1185 3 года назад

      @@KevinPeres it's a question outside the vidéo. How to interprète the last reflectance in an OTDR curve: does that mean a cut or the end of the fiber. Thank you

    • @KevinPeres
      @KevinPeres  3 года назад +2

      @@medalibenkhelifa1185 How the end or an OTDR trace looks will vary. If we have a flat cleave connector on the far end like a UPC you will see a nice big spike with reflection in the range of of mid teens like -14.7dB. If it is a APC connector the reflection will be much less and depending on how far out it is could be -45dB or better. A break will usually round off on the end. If you are plugged into a device that is absorbing light it will round off as well. I hope this makes sense

    • @medalibenkhelifa1185
      @medalibenkhelifa1185 3 года назад +1

      @@KevinPeres thank you verry mutch, BIG BOSS .

  • @tedjo9111
    @tedjo9111 Год назад

    Hi Bro, what's the problem, when I update the software, an IOException error appears, Thanks

    • @movistarandres
      @movistarandres Год назад

      same here

    • @KevinPeres
      @KevinPeres  5 месяцев назад

      Sorry for the super late response. Did you get this resolved? If not email support@exfo.com and they will take a look at it for you.

  • @kristofferballaran5315
    @kristofferballaran5315 3 года назад

    i have a exfo max-730b-m2 i cannot get a new software ware i can get that

    • @KevinPeres
      @KevinPeres  3 года назад

      You can download it from EXFO.com under support. You will need to register fir access which is free and instant. Download from here. www.exfo.com/en/exfo-apps/?platform=MAX-700B&platformCategory=Handheld+Units

  • @TRIODUCKTO
    @TRIODUCKTO 2 года назад

    hello am getting an iol error when updating when am on 45% extraction

    • @KevinPeres
      @KevinPeres  2 года назад

      Trixta what platform are you upgrading and what means are you using? USB or online?

    • @TRIODUCKTO
      @TRIODUCKTO 2 года назад

      @@KevinPeres exfo maxtester 715b - is what am trying to upgrade

  • @manas4848
    @manas4848 2 года назад

    l have a EXFO 715B OTDR
    HOW TO INSTAL IOLM SOFTWARE

    • @KevinPeres
      @KevinPeres  2 года назад

      Hello. iOLM is part of the software but is an option you need to purchase a license.

    • @manas4848
      @manas4848 2 года назад

      @@KevinPeres Sir,how 715b software update INSTAL

    • @KevinPeres
      @KevinPeres  2 года назад

      It is a paid option. You must have a paid license. Contact an EXFO representative at Sales@EXFO.com

  • @medalibenkhelifa1185
    @medalibenkhelifa1185 3 года назад

    Hi,Did you read my question below?

    • @KevinPeres
      @KevinPeres  3 года назад

      I did and answered it. Let me know if you need anything more

  • @K_Koyote
    @K_Koyote 3 года назад

    Hi, Mr. Peres,
    my Name is Daniel.
    I´m from Germany.
    I use the Exfo 635 Vx2aa for cable faults.
    I use the auto test, TDR and RFL.
    Its really great, before that we use the Riser Bond, but EXFO is so much better.
    Now my question.
    I tryed to contact Exfo support but nobody answered me.
    I order 2more 635x2aa but these only had DSL free,
    so my question is, is it possible to update or buy this options to set TDR autoTest and RFL free on the new one?
    Or is it not possible?
    I did not know that the copper options are not free, but there must be a way for an update......
    Would be great if u can help me please.
    Regards
    Daniel

    • @KevinPeres
      @KevinPeres  3 года назад

      Daniel, I apologize I remember reading this and thought I responded. I am sorry you were not able to get a hold of someone. Did you call or email? try emailing them at support@exfo.com If you do not hear back from anyone send me an email at kevin.peres@exfo.com and I will forward it on to my counterpart in Europe.

  • @Rupturedspace
    @Rupturedspace 3 года назад

    I got IOEXCEPTION while downloading, any tip?

    • @KevinPeres
      @KevinPeres  3 года назад

      Does it download at all? When does the error come up ?

    • @Rupturedspace
      @Rupturedspace 3 года назад

      @@KevinPeres right after the % countdown at the beginning.