Inandon V5 PRO Troubleshooting + Factory Reset Instructions

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  • Опубликовано: 25 окт 2024
  • This guide is for V5 Pro based systems.
    If you're having reboot issues, song missing issues, crashing, RUclips not working, etc..... try our step by step guide !
    YOU WILL NEED A USB MOUSE AFTER FACTORY RESETTING!! YOUR TOUCHSCREEN WILL NOT WORK.
    Song Scanning (Fixes most issues)
    Select Service - Settings - System Maintenance - Song Scan
    Factory Reset (Last Resort)
    1) Service - Settings - System Maintenance - Other Settings - Factory Reset
    2) Plug in USB mouse
    3) Change language back to english in Service
    Touchscreen fix
    4) Settings - System Maintenance - Other Settings - Setup System
    5) Change touchscreen band rate to 9600
    6) Update to latest firmware using our other guides
    All Firmwares here: Make sure you check your serial number!!! Using the wrong number will result in a bricked system.
    drive.google.c...
    Like and Subscribe!!
    BEWARE OF PURCHASING INANDON ON AMAZON and Ebay!
    I have received numerous reports of fake drives, defective systems, and selling 5 year old hardware are new. These sellers are doing everything to slash prices and save money but the one who pays the price is the buyer. There are multiple sellers copying my listing style. Only the direct RPEG Electronics store product is mine and guaranteed with 1 year warranty and full customer support in english and NYC based. I know the low price are tempting but its not worth it get a old or broken machine. Please message me direct if you have any questions or just wanna chat about karaoke!
    Purchase Direct from RPEG Electronics on ebay
    www.ebay.com/i...
    Or Message me directly for a better deal ! RPEGelectronics@gmail.com
    Wechat: Magicray1028
    Text: 646-705-4951

Комментарии • 97

  • @chadwu6816
    @chadwu6816 9 месяцев назад +1

    What does “Full net expression” do when it’s On?

  • @violetglx443
    @violetglx443 Год назад

    Hi Raymond, thanks for the instruction. If you've already downloaded a few song from cloud to local, is the factory reset going to remove all the new songs? Also, each time you turn on the machine it updates the songlist -- are those "new" songlists removed as well? Thanks.

  • @englean1756
    @englean1756 Год назад

    Nice instruction , are u a dealer for inandon ?

  • @eddieng3075
    @eddieng3075 10 месяцев назад

    HI Ray From beginning my system no any problem at all, but i don't like the recent up grade setting , so I try to reset the system back to factory original setting. After i push the factory reset icon, my karaoke go to completely does't work at all, one rectangle bar appear on the center screen and no any responds with any touch, can you teach me how to fix it, thanks

  • @selinajustes2184
    @selinajustes2184 9 месяцев назад

    Thank you so much

  • @galaxypro7845
    @galaxypro7845 10 месяцев назад

    I did a factory reset, got everything back except google and youtube. I'm currently on version: cv96x1_V4.4_2.19. I've tried almost everything and I can't get youtube loaded back on this box. Can you help me?

  • @goloben2734
    @goloben2734 3 года назад

    Thank you, Raymond. I will give your suggestions a try. If I understand you correctly, a faulty hard drive could prevent the system from giving out video output signal, right? Just wondering if you would sell a V5 Pro stand alone without the touch screen? And do you ship to Canada? Thanks.

    • @raymonddai
      @raymonddai  3 года назад

      A faulty drive will prevent boot up, and yes I do sell the 503 desktop unit which is without a touchscreen. And yes we do ship to Canada , just add me on wechat : magicray1028

  • @saradonna2k
    @saradonna2k 4 дня назад

    Please help! I got my Inandon karaoke for years but today i decided to explored with your video and then i just did a CALIBRATION and then the screen froze! I restarted the machine and the touch screen is now upside down, it is all messed up! Eg the Power button which is on top right is actually HOME, im so scared cos it cost my family a lot of money to buy the karaoke system and i just messed up! 😢😢😢😢 appreciate for your help

    • @raymonddai
      @raymonddai  4 дня назад

      Will have to send it in for repair at a fee if it wasn’t purchased from us

  • @sonylean
    @sonylean 7 месяцев назад

    Thankful 😅

  • @paulteale6503
    @paulteale6503 Год назад

    How do you connect the mouse? I plugged in usb but it doesn’t show up.

  • @florazeng3579
    @florazeng3579 4 месяца назад

    Someone accidentally deleted youtube from the system but the app is not showing up on the app market. What do I do?

  • @themusicguy819
    @themusicguy819 3 года назад

    Great video Raymond! Have ever seen an issue when using the web interface on your phone, the singer list would not change as I go through the categories like TWMen from All. Do you know if a factory reset will help? Thanks

    • @raymonddai
      @raymonddai  3 года назад

      Where did you purchase ?

    • @themusicguy819
      @themusicguy819 3 года назад

      @@raymonddai I bought it at a Canadian dealer. Just thought to ask you since you seem pretty knowledgeable about these machines. I'm pretty sure it's nothing hardware but an software issue.

    • @raymonddai
      @raymonddai  3 года назад

      @@themusicguy819 depending on the model
      You need a firmware update , that issue was fixed a while ago

    • @themusicguy819
      @themusicguy819 3 года назад

      @@raymonddai I checked the label on the machine and the model says KV-V5 PRO and the serial number starts with 0908, the software version is F99s_V1.6_2.87. I was guessing the firmware is the cause. Thanks for the answer Raymond! I found your link to the firmwares. Thanks for sharing!

  • @dellam000
    @dellam000 7 месяцев назад

    Thank you.

  • @MaggieLi-l8e
    @MaggieLi-l8e 10 месяцев назад

    Hi Raymond, I just bought this system, but I am not able to make autio work. No sound comes out. Wound you mind to help me with instruction? Appreciated it!

    • @raymonddai
      @raymonddai  10 месяцев назад

      Where did u purchase?

  • @spiderboss825
    @spiderboss825 Год назад

    I just lost most of the songs. Anyway to recover them.

  • @robertstubbs1508
    @robertstubbs1508 4 года назад

    Raymond I have the KV--V5 pro hooked up to our TV with Bose sound system. Everything works except the Mics ? Kind of useless with no mics any suggestions. Thanks

    • @raymonddai
      @raymonddai  4 года назад

      You need a mixer , the karaoke doesn’t have an internal mixer built in. Message me on wechat or text if you want a recommendation, 646-705-4951

  • @peteryien5646
    @peteryien5646 3 года назад

    You did a wonderful job in this video. I have a question... When I rebooted to factory settings, I lost the RUclips icon in the tope left corner. How do I bring that back?

    • @raymonddai
      @raymonddai  3 года назад

      So when you factory reset it went back to the original China firmware , you will need to update it to the international version again. If your serial number starts with 0909 you need to use this firmware to get RUclips back. I want to emphasize you must have serial 0909 or else it will brick. I’m not responsible for anything that may happen to your system. drive.google.com/file/d/1fFINjTJiNfjEFRG59AinQ15tCnqtJtM1/view?usp=drivesdk

  • @ignatiusli
    @ignatiusli 2 года назад

    Hi Ray - thank you very much for this on the touchscreen issue! Will give it a try and hopefully it solves my issue after reboot. I have two mics but now only one mic works at any one time - I will have to turn one off for the other to work. Any suggestions on how to resolve this? Thank you!

    • @raymonddai
      @raymonddai  2 года назад +1

      Both mics are on the same frequency , have to change one

    • @ignatiusli
      @ignatiusli 2 года назад

      @@raymonddai thank you so much for your reply! They are already on different channel and on different frequency but still it doesn’t work…

  • @ericlym4611
    @ericlym4611 3 года назад

    Machine switch on. Unable to proceed. Every button does not respond.

  • @gkknow
    @gkknow 11 месяцев назад

    The touch screen is locked. Can’t go to service menu. How can I unlock or re-enable touch screen? It also show message if I push button in the back of touch screen, hit “menu” then “auto” to unlock

    • @raymonddai
      @raymonddai  11 месяцев назад +1

      Use a usb mouse

  • @marlenehoang
    @marlenehoang 3 года назад

    thank you so much for this video. i did a system upgrade and the touchscreend didnt work... i was like "fked, its broken now..." thank god for u video!!!

  • @jh.2828
    @jh.2828 Год назад

    Scan fail. Then what should I do? Your video show scan success. But mine shows scan fail… so my question is, what’s my next time? I already tried restore factory setting.

    • @raymonddai
      @raymonddai  Год назад

      Where did you purchase? Scan failed means your harddrive is corrupted

  • @BetsyKissman
    @BetsyKissman 9 месяцев назад

    My system wont boot up to the home screen. Just stuck on loading. Any suggestions??

    • @raymonddai
      @raymonddai  9 месяцев назад

      You either have a corrupted harddrive or a damaged motherboard . Repair is $400+

  • @sharonoconnor7099
    @sharonoconnor7099 3 года назад

    Hi I have a KV503, was working fine then the touch screen failed to turn on one day. I tried the reset button next to the HDMI port as mentioned below but no difference. The power supply is on and powering up the base unit just nothing at the screen. Any ideas please?

    • @raymonddai
      @raymonddai  3 года назад +1

      Either the vga output isn’t connected, or the touchscreen is off. There’s a little button underneath to turn it on. Or the lower supply for the touchscreen is dead . If the hdmi output to the tv still working?

    • @sharonoconnor7099
      @sharonoconnor7099 3 года назад

      @@raymonddai I connected the HDMI output to a Television and there is what looks like an advertisement but it is all in Chinese. I don't get anything on the touchscreen and I can not find any button to turn it on. There are two small slots on the bottom that look like it might be for a screwdriver to pry the rear plastic cover off? The VGA cable is connected to the box but as you know the cables out of the touchscreen ( 3 cables) came connected with no obvious access in the back.

    • @raymonddai
      @raymonddai  3 года назад

      @@sharonoconnor7099 sounds like you have a bad motherboard and a bad touchscreen. needs replacement.

  • @hoiyanchim9462
    @hoiyanchim9462 4 года назад

    Hi Raymond, do you know if there is a function to randomized the song list?

    • @raymonddai
      @raymonddai  4 года назад

      Unfortunately no there is no randomize function on this system

  • @AnitaPho
    @AnitaPho 4 года назад

    Hi Raymond
    I was wondering if you would know why my machine keeps starting up again when I try to go to my favorite and enter the collection number? I had to create a new collection number and readd all my favorites again...this happened a few times already.

    • @raymonddai
      @raymonddai  4 года назад

      Phoshirley hi Shirley thats a known bug with the 4.3.2.4 version of the firmware , you can resolve it by either creating a new collection , or doing a factory reset using this method then upgrading to the latest firmware in my other youtube video. Feel free to message me for details on this

    • @AnitaPho
      @AnitaPho 4 года назад

      @@raymonddai yes, can you please provide more details. I have upgraded the firmware to 2.5 and it's still the same. Also I don't see the themes app and the favorites still requires me to enter the collection number.

    • @raymonddai
      @raymonddai  4 года назад

      @@AnitaPho send me a message on wechat, ill explain more clearly

    • @raymonddai
      @raymonddai  4 года назад

      Phoshirley magicray1028

  • @kc00609
    @kc00609 3 года назад

    Hi sorry to bother you again, but how come I see “Not found DB.” And I can only access system setup, the Home Screen menu is gone.
    Tks

    • @raymonddai
      @raymonddai  3 года назад

      Your hardrive is corrupted

    • @kc00609
      @kc00609 3 года назад

      @@raymonddai ahh I moved it to another room, so is there anything that can be done? Tks again

    • @raymonddai
      @raymonddai  3 года назад

      @@kc00609 where did you purchase it

  • @HollieLee-l3i
    @HollieLee-l3i Год назад

    hi Ray-i am notable to set up my wi-fi, please help.

  • @goloben2734
    @goloben2734 3 года назад

    Hi Raymond, I have an InAndon KV-i5 system. Today, I tried turning it on. The Power light was on, and there was no video signal from both the HDMI and VGA. I tried replacing my HDMI cable to see if that would make a difference, but to no avail. Is my system toasted? Do you have any suggestions that I can try? Is the issue repairable or worth repairing? Thanks, Ben

    • @raymonddai
      @raymonddai  3 года назад

      i5 is a rebranded V5 Plus system. Is there any signal to your touchscreen at all? are you using the correct 12V 5A power supply? there is a small reset hole next to the HDMI port, you can try holding that down with a pin while powering on and see if it can boot. If not your motherboard might be fried

    • @goloben2734
      @goloben2734 3 года назад

      Thanks for your prompt response. The power adaptor output is 12v 2.5A which came with the system. There is no signal to the touch screen either. The system has been working fine up until today. I will try your suggestion. Thanks again.

    • @raymonddai
      @raymonddai  3 года назад

      @@goloben2734 usually a 2.5a supply is barely enough , you may want to buy a 12v 5a on amazon and test , otherwise your options are to try and replace the drive or replace the whole base unit, the touchscren is probably still fine

    • @remagelosnoc
      @remagelosnoc 2 года назад

      Having the same issue after 2 months of working fine. No picture on hdmi but audio comes through to tv via hdmi. No video on VGA to touchscreen. Will probably call them for warranty repair. Power supply works and has the right voltage and amp.

  • @kwokwaichan9336
    @kwokwaichan9336 Год назад

    Hi ,my touchscreen is not responding completely after factory reset ,any ideas pls?

  • @ericlym4611
    @ericlym4611 3 года назад

    Reboot half way and power went off..... How to make it right?

  • @ijosephng
    @ijosephng 4 года назад

    Thanks Raymond ,when and why you need to do that ,if reset does everything back to when you first got the V5 ,and all the songs you add will be gone ?

    • @raymonddai
      @raymonddai  4 года назад

      Joseph ws Ng resetting will not affect your song library at all , but your favorites and public playlist will be empty . It’ll default play a video about the dangers of drugs , so you’ll have to add some songs to the public playlist

  • @nellyh7415
    @nellyh7415 2 года назад

    If I forget the password on the machine, how can I recover or retrieve the password? Thanks

  • @kc00609
    @kc00609 3 года назад

    Hey I just moved my machine to another room, and now it needs a password input to start up. Anyone have similar problem? Thanks !

  • @Zhou-Fengmin
    @Zhou-Fengmin Месяц назад

    I forgot my Google ID and password. how to reset ID and password for open youtube for 2021 karaoke system, inandon karaoke player 15.6 inch

    • @raymonddai
      @raymonddai  Месяц назад

      @@Zhou-Fengmin where did you purchase?

  • @juliomuzio8284
    @juliomuzio8284 3 года назад

    Under Service there is an icon "Manual" but nothing happens when pressing it

    • @raymonddai
      @raymonddai  3 года назад

      It’s not in service , on the main screen there’s an icon on the left of the small music video called analog or digital . Press that

    • @raymonddai
      @raymonddai  3 года назад

      On the right of skip

    • @juliomuzio8284
      @juliomuzio8284 3 года назад

      @@raymonddai On the right of skip is Replay, nothing like analog/digital

    • @raymonddai
      @raymonddai  3 года назад

      @@juliomuzio8284 what system are you using Inandon V5 ? It’s right on my video screen. You can add me on WeChat and send me a screen shot . Magicray1028

    • @juliomuzio8284
      @juliomuzio8284 3 года назад

      @@raymonddai My WeChat didn't work. My machine is the KV-503 Pro. The bottom has Home, Pause, Skip, Guide (that doesn't work), Replay, then the small scree, then Mute, Volume, Playlist and WeChat. I don't see digital/anolog anywhere

  • @HollieLee-l3i
    @HollieLee-l3i Год назад +2

    Hi Ray- i forgot my password, how do I reset my password?

    • @rafaelnava3139
      @rafaelnava3139 Месяц назад

      Where you able to reset your password

  • @larrytam4237
    @larrytam4237 Год назад

    How do I reset settings passwords?

  • @juliomuzio8284
    @juliomuzio8284 3 года назад

    How I can control the vocals, even on or off

    • @raymonddai
      @raymonddai  3 года назад

      press the analog / digital button on the bottom left

    • @juliomuzio8284
      @juliomuzio8284 3 года назад

      @@raymonddai The only analog button i can find is in the upper right corner and is highlighted. Notghing happens when pressed

  • @ngocthanhle2133
    @ngocthanhle2133 Год назад

    Hello, machine can't connect to the wifi

  • @nellyh7415
    @nellyh7415 2 года назад

    The original setting password has been changed the new one, which has been forgotten.

    • @raymonddai
      @raymonddai  2 года назад +1

      You’ll need to do a hard reset by pressing the little button next to the HDMI port while booting up

  • @TuvsheeFX
    @TuvsheeFX 25 дней назад

    what is a file manager default password

  • @claretsang6020
    @claretsang6020 3 года назад

    how can i get the wechat app to choose songs

    • @raymonddai
      @raymonddai  3 года назад

      theres no app , set it to web mode and scan the QR with your phones camera

  • @claretsang6020
    @claretsang6020 3 года назад

    screen could
    not turn on

  • @edwintan8507
    @edwintan8507 6 месяцев назад

    Does anybody know the password on the setting?

  • @saradonna2k
    @saradonna2k 4 дня назад

    My screen is all out, upside down and i cannot shut the machine manually, and after i restart the same problem happen 🥹🥹🥹🥹

    • @raymonddai
      @raymonddai  4 дня назад

      Upside down is usually a hardware issue where someone installed it incorrectly . Needs physical repair