I sold this on eBay and it’s been STOLEN! Don’t make my mistake which allowed the thief to steal it
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- Опубликовано: 8 сен 2024
- I put this antique object on an eBay auction and I sold it to a buyer in the USA (California) but it’s been STOLEN! I’ll show you the auction and how much it sold for, but I made a massive mistake which allowed a thief to steal the object. I’ve been talking about antiques, how to make money, buy and sell here on RUclips for 6 months and on the BBC for 20 years, so I should be the last person in the world to get done! However, although I’m embarrassed about it, I’ll share the story of how I was done and how it happened, so you don’t make the same mistake I made…I know I won’t! And if by watching the video, sharing, commenting and liking it, someone might recognise this item we could catch the thief… wouldn’t that be great! If the item is returned or I get the money, then I’ll donate it or the money to a charity of your choice. Cheers, David Harper
If you have anything interesting to sell that would make a great youtube video, please get in touch - www.david-harp...
#ebay #ebayseller #ebayreseller #ebayfails #ebaysalestips #ebayhustle #ebayfraud #ebaystolen #stolen #scam #david harper #antiques roadtrip #antiques roadshow #selling antiques
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My suspicion is the buyer has your item. The quick off the mark 'send me proof of purchase' followed by 'didn't receive it' has happened to us too. Maybe worth taking a scroll through their feedback comments, as sellers will sometimes flag this kind of practice with a positive comment (frustratingly the only kind we're allowed to leave.) Hope you solve the mystery.
Snuff bottle, crazy!! Its lovely!
He obviously has it, there are too many people taking the p*ss out of the eBay buyer protection scheme. However if you have proof of postage you should be intitled to insurance either up to or over £20, worth enquiring mate.
Yes you’re right, I’ll do that thanks
yes, good thinking.
Lots of things disappear in the mail and delivery services here in California, it's quite common for things to get lost or damaged in the mail. Always use tracking and insure those packages.
Hi David, 100% the buyer!
Thank you for warning us.
Love your openness!
A fourth option is that it is lost in the mail someplace. It does happen. It could also be held up in customs someplace. While I live in China currently, I have bought books from an English website that is usually pretty good with shipping products. It took me three months to receive my products due to Covid and Customs. Of course I am an optimist and hate to accuse anyone of something until I have proof, so I prefer to think it as lost. Regardless, hard lesson learned. Thankfully it was less than $100. It could have been worse.
How horrible for you David. What is this world coming to? I appreciate your transparency, you've taught a lesson to many people, including me. (🇨🇦)
Thank you Susan. We never stop learning do we !
David most of us honest sellers have been stung more than once,first time i was stung i sold a mobile phone to someone in the USA,he asked me if instead of sending to him,would i send it to his brother in Pakistan,because i was am a decent trusting person i agreed to do this,some weeks later PayPal got in touch with me and because i sent it to an address other than the original they took the money back,i was livid and 100 pounds down lol,lessons we learn
Yes, I’d have done the same. When I had my antiques shops pre the internet, I’d often let people take antiques home with them on approval before they paid. They would then either post a cheque or bring the item back. All on trust and I was never scammed…how things have changed!
The buyer has your item. It's the only reason he asked for proof of postage. So sorry you got conned! ✌️
Have you read the feedback for the buyer ... from other sellers ... thank you for this ... a really valuable lesson for 'oh it will be ok' thank you for being so honest you have helped stop this happening to others - Karma will happen I know
As soon as the buyer knows it’s not tracked it won’t arrive, can’t trust anyone anymore sadly.
I think you’re right Andrew.
The clever buyer got you. So sad
Being glass....possibility it had lead???? If so, it may possibly have failed x-ray and sent by ship....which can lead to a very long period of time for it to reach the USA and especially during Covid.....3 to 4 months wait time to Australia if sent by ship...which occurred to me on 2 occasions with glass paperweights from the UK. And unfortunately with eBay they believe the buyer and NOT the seller in 100% of the time. Ebay used to to be a wonderful place to buy and sell in years past....NOT NOW...they have become TOO GREEDY and expensive with their own postage and fees....Sorry for you David. ps...lodge an insurance claim with your postal service as you have receipt of postage...not sure if your postal service have insurance on "lost" items posted overseas, but Austalia Post certainly has. Good Luck David.
David, I guess you still have the receipt with you you can use the reference number to track the item within the UK and ask royal mail to help you track it father even in the US try it
I've been selling all over the world using eBay for a while now, selling antiques and collectibles just as you do. I have been using the Global Shipping Program by eBay and all you have to do is pay postage to the eBay depot in the UK, and once it reaches there it's eBay's issue. It costs no more than normal UK shipping for you and eBay charge the buyer abroad as they see appropriate to get it from the UK to wherever it's going.
You’re right Mark, that was another section I forgot to click!!
@@DavidHarperAntiquesTV well we all learn lessons one way or another, I’m just glad it wasn’t for anything more valuable
@@markcarroll6537 blimey…me too! Cheers Mark
eBay always sides with the seller…I was a high rated seller of small vintage and antique items, with also lots of costume designer jewellery…on one single purchase, the customer complained non receipt, went into dispute, I did due diligence with Post Office, and long story short, after doing all I could do and even giving customer a full refund, eBay basically snuffed me out. No appeals, nothing, and I am being completely honest here. Over night I was shut down…first bad rating after ten years!,,
So frustrating, I sympathise.
To be honest, I've shipped things within the US that have taken over 2 weeks. That's pretty crap that the buyer did this to you (and that eBay was so quick to side with them and refund their money). Does the buyer also sell? You should be able to see their account to see whether they are strictly a buyer or whether they sell as well. I'm just glad the bottle didn't sell for even more, so that you weren't out even more money. :(
use ebay global shipping program when sending items abroad if the item go's missing they protect both you and the buyer
The buyer saw your Post Office receipt, saw no tracking and thought kerching !!
bang on i think!
So sorry this has happened to you, David. First I do know that COVID has definitely lengthened delivery time (I mailed something to my friend in Canada (I live in Michigan USA) and it took almost a MONTH for her to get it.) But, I really believe that the buyer got the item and because of your mistake and not doing tracking/signature he figured out he could get a refund from you. Lesson learned!!! From your #1 FAN!!!
I would say the buyer is responsible David. I've been selling on ebay since 2004 and have nearly 14000 positive feedbacks. The most recent problem I had was with a vintage telescope, it was perfect but the buyer stole a lens he obviously wanted from it, cross threaded the scope returned it and opened an item not as described case, of course ebay sided with him and refunded his purchase cost plus return postage!
The seller has little respect from eBay, we are on our own. Thankfully most people are honest, it doesn't happen often.
That’s so frustrating Otto. I’ve heard of similar situations from friends. Nothing you could have done about that one. Chin up, they always get their just rewards! Cheers D
David, I agree with the others here.
That is just heart breaking. I am so sorry to hear that, unfortunately our postal service has gone down hill. It might be sitting at a post office somewhere or delivered to the wrong address.
The buyer as stole it. You best option now is claim via royal mail you'll be able to get £20 back better then nothing and still a good profit
Hi David 100% the buyer in all of this
The real reason I am responding in comments is in hopes that Mr. Harper will respond. I was curious if Mr. Harper thinks that the experts on the various BBC shows would have equally good success in a foreign market, such as in America. If the USA had their own version of Antiques Road Trip, would the British experts be as good with pricing and selling in auctions? Or, it is a regional thing where the experts are good because they know the region's pricing and typical antique products? If the answer is unknown, maybe that is a side angle that BBC shows could look into and bring "experts" from other places in the world to try their hand in the UK.
Good question Bill. British antiques experts wouldn’t be as good in America, because they dont know the market, which would make it very interesting. The antiques themselves would be no problem, because they are what they are, however on some TV shows now, they’re bringing in experts who aren’t really experts, so that would be even more interesting! 25 years ago, I shipped antiques to and from America, but I’d be well out of touch with the trends now!
Well, having watched a few American shows like Pawn Stars, American Pickers and Storage Wars, I am constantly amazed at the prices paid for stuff that would be worthless in the UK! This is not meant as any kind of insult,by the way, just an observation of how different the markets are. You could not sell a baseball or cards in the UK, for example, probably no more than we could sell a George Best signed shirt in the US. There seems to be much more emphasis on who owned what than there would be in the UK for example. Also the US is a much 'younger' country, so you haven't had time to accumulate junk and stuff like us old European grottlers!
I BET PAUL LAIDLAWS GOT IT,, LOL
Definitely the buyer!,
I stopped sending anything anywhere abroad long ago. I have eBay.s international postage switched on and I post using collect+ to the depot in England. Once it arrives there it ceases to be my problem.
Hi David
Brave of you to cough this one !
My money is on the buyer being the culprit, especially when they asked for a copy of the postage receipt. To check to make sure there was no tracking on it before instigating the “I never received it “ ploy.
Forgive my ignorance as I’ve never done any business on eBay, but I assume you have lodged a complaint with them yourself. Would they not be able to look at the buyer’s profile and check back on his modus operandi ?
Pound to a sack of you know what, he or she has pulled this stunt on other unfortunate folk, who may have dropped their guard for a second, as you did, or indeed were too trusting to start with.
As an old Police mate of mine used to have this mantra on his tea mug : “ In God I trust and everyone else is a suspect !”
Sad indictment on humanity but there are always people out there ready to do you over and make off with your hard earned !
Chin up Matey 👍
Thanks Pale and there’s no point in attempting to talk to eBay, or complain about the situation. There’s no one to talk to anyway and they always side with the buyer. There are so many tricks some people pull on eBay and they come up with new ones daily!
The US Postal Service is having some major issues in certain centres. I buy from a reputable seller and one of my packages from April has still not turned up. The seller provided a full refund but if the package arrives I will pay the seller back. Disappointed because I really wanted the items inside the package. Most of the items I buy from the US arrive here in Canada without issue but in certain areas, they seemed to get delayed or lost in a clogged system.
Yes I think most postal systems are creaking at the moment. Did you know that in Victorian London, you could get up to 10 postal deliveries a day…you could have conversations with people across town, almost like email today! far better postal system then!
Probably the buyer: you've had some good suggestions on here, so I hope something positive transpires. Sorry you had to experience this type of behaviour David - if nothing else, it's taught you a valuable lesson ....
This shows always tracking and sighned for is the best way to proof of postage,,its a shame , hope its not a Scam !!!!!
Yes I agree with the other commenters on this one. My bet is on the buyer. It would be interesting to look into his feedback and see if there are any hints that he has done this before. Fortunately it wasn't a big ticket item so it's natural not to be too concerned with tracking and insurance etc. It's still annoying though when people scam you for nickels and dimes. Stay well. ATB Doug.
I bet the buyer received it, saw there wasn’t any tracking and took full advantage of the situation
delivery persons in USA they know they is traceable or not - and next time get the credit card in use
ed on it so you are at least insured for the item and cost even if you pay part of it
If you purchased your postage via eBay tracking would have been automatically added. Plus, eBay discounts postage. If the bottle had been tracked as delivered you wouldn't have had to refund the buyer.
It’s true, thats where I made my mistakes!
Or stolen off the buyer's porch....that happens in the US all the time.
All part of the eBay experience these days unfortunately so just make sure you are a little more careful as this sort of thing happens all the time.
Yes, I’m a bit too blasé about these things, thinking everyone is trustworthy, but will never make this mistake again!
David, I recently found a 19th century Chinese crystal snuff box in my sock drawer. Fifty quid would buy it, and I will save you a quid or two by posting it standard which I always use. Let me know whether you are interested. Cheerio, Mick.
Cheer Mick. Email me a pic if you like. (See website) D
Hi David A great video. I think you are very open and honest to admit this rather rookie error which even part time dealers like myself with less than 10% of your knowlledge and experience wouldn't make. David Harper TV though is a breath of fresh air, its like Ronaldo joining us for a game of footie in the park (ok perhaps not Ronaldo but certainly Glenn Murray the ex Brighton Centre Forward.) Keep up the good work and as in this case the bad work!! We love it!
Haha thanks Paul, I love the football analogy! I’ll try to post more successes than failures, but I really don’t mind sharing the disasters too… they’re all part and parcel! Cheers
This is a bit of a no brainer, the buyer has pinched it. It would have arrived the day he sent the first 'where's my item' message, or shortly beforehand. Never send anything without tracking, we only use eBay global shipping for international sales on eBay. Never trust anyone, no matter how nice they seem. Someone in Germany tried to pretend they hadn't received an item from us, it was over £200, he opened a case saying that the tracking said it had been delivered but he didn't have it. Within the hour, eBay closed the case and called him out as a liar, probably because they would have been liable. In all other instances they will side with the buyer.
Yes you’re right. These people know exactly what they’re doing. Very sad. when I had antiques shops I’d let people take items home on approval all the time. Simply on trust and I was never ever done! They’d either post me or pop back with cheque, or return the item if it didn’t work. I doubt I’d do this today!
Unfortunately it seems to be a dishonest world we live in. Pretty sure the buyer would have got your item. Keep an eye out for it reappearing on ebay. Also how was the buyers feedback score?
Sorry this has happened. May i ask why you dont use gsp (global shipping programme) ? You just pay the Royal mail tracked price to send to uk distribution centre and the buyer then pays from there to destination. Much safer way to do transactions overseas.
Forgot to click that as well…useless!!
As an Ebay seller and buyer, you always need tracking. Especially, when you sell it for that much.
Post with Ebays Global Shipping programme and then if something goes missing or damaged they take responsibility
Yes that was another one of my mistakes. I didn’t click the global shipping button!
this happened to me with a jasper Conran glass buyer said not delivered but lucky for me i had it tracked and a photo of delivery and receipt however eBay refunded the buyer and myself in spite of the fact it had been signed for with a pic from post office of signature in a nutshell they tried there luck and it paid of for them got glass and money back eBay are heavily in favor of the buyers sadly the sellers get shafted
All my U.K. post is signed for and International Tracked and Signed , Tracked at the very least . There are a lot of dishonest chancers out there .
USPS has been sporadically very slow since just before Christmas. I've had several overseas shipments from the US that took 5 weeks to get delivered in Europe, and that's with tracking.
The buyer probably got it and decided since it couldn't be traced back to him he could just get his money back. It's happened to me I just block that buyer and make sure not to send to that address again.
Always go with tracking especially abroad! Lesson learnt!
My first thought is that the buyer is not being honest and that he got something for free
It's got to be the buyer.... because you didn't put a higher priced shipping I wouldn't have thought anyone from the postage office would have known its value. Its happened to be before with with items I've sold so I feel for you. Good information for anyone selling online
Porch pirates are more prevalent the US. The way houses are in the US suburbs makes it easier to drive around looking for parcels on peoples doorsteps. There is a good chance it was not the buyer.
Buyer took advantage. There are many bad buyers in my country. I've been through these games and lost big time. Sorry.
Like Ghost in the Hall said, there's a fourth possibility, and some one knicked it out of the mailbox or off the porch before the seller ever got it. I'm in the US and there's been a spate of these in my neighborhood recently. There's even a name for the thieves that do it: "Porch Pirates."
The world is going mad on so many levels!
I'm a buyer and I have to look at it from that stand point. Yes, because there was no tracking the buyer could be the culprit, however, I think that it is the postal service that stole it. They know there is no tracking and it could have been carried out by an employee and no one would be the wiser. I've had items that weren't delivered, but you have also to consider how it was shipped. This Media Mail is a joke, even to those that work at the post office won't use it. Items I have had shipped traveled more than I have in the past 5 years and I've been all the way to Alaska.
eBay need to get there house in order and set up a more secure way for sellers to post with peace of mind . eBay know this is a massive problem but encourage the scam buy supporting the buyer 99percent of the time eBay will start to lose sellers and in end that will hurt them as a business
It's all about the seller knowing how eBay works . I never ship outside the UK and nothing over 2kg . If they dispute not as described you are screwed if over 2kg . Ebay returns is only 2kg . Ebay is fine if you know how it works . Always have insurance to cover the amount . If you do that you cannot loose .
Hello David Harper ....I am Peter in Mile End...It so happens when I have sent items in the post and for some reasons the postage paid doesn't cover the journey, perhaps through an undervaluation of it' I will risk a standard delivery... Even then if the buyer said they have not received the item you can sometimes get in tough with their local post office and have a word with them so they can put an enquiry through to find who their local mail delivery officer is... That person is usually a regular guy that can be asked if he or she remembers posting a small package.. But I am very sure the buyer did get the item and even perhaps has done this scam many times before... You can always ask e-bay if that customer has complained about any other business people on their website...
Thank you Peter - excellent info. D
It’s difficult to know and impossible to prove. Sadly, I often get items lost in the postal system
Probably held up at customs. Snuff, antique, rock crystal and Chinese. That’ll be 28 delivery to the US. Even tracked and signed that take some clearance. Out of interest what HSCODE did you use for customs? I sell many antique items globally each weekly through eBay. Very very rarely do I have an issues of wrong doings. You usually find that the hold up is customs related…..but yes, not having tracking would heighten the anxiety of concern.
So true. There could have been traces of drugs in it and customs seized it.
Doesn't Ebay issue a shipping label in the UK which by default, generates tracking to the address provided by the buyer? We are going through the identical issue here. The buyer claims the item never arrived however USPS confirmed tracking "Delivered". We have received our neighbors parcel in the past.
In USA their are porch pirates so before you accuse the receiver of item you will find this going on they see a package and steal it ?
It was the supposed buyer. No doubt.
The buyer did this,
they do it all the time on eBay
Sorry to hear this David, sadly a small percentage of scum, cause these issues 1) offering to pay extra and deal outside of ebay - i have this on watches all the time 2) not received or damaged in postage 3) reporting to PayPal the item is fake 2+3 PayPal and ebay 98% of the time try to protect the buyer
Schoolboy error, David. Bet you won't do that again.
I had the same problem and I called Ebay .I was screaming at them I said I’ve been selling on this site for years I provided a photo of the postal receipt and this is downright stealing the person could’ve gotten the item and claimed I never shipped it and I proved with the receipt and they reversed it thank God it was for a good bit of money also
You did right David. But getting through to actually speak to anyone at eBay is a major problem too. It’s such a shame that we have to now be so suspicious of every buyer.
@@DavidHarperAntiquesTV please they have the contact have them call you back takes about 1-10 minutes before they call call back
@@DavidHarperAntiquesTV tell them without you and all the other sellers they can’t make money , without us there is no Ebay , we are the important ones not criminals that prey on sellers
Also got scammed on Ebay with the exact same occurance, sensing an item to Russia. EBay will also support buyer over seller so that they don't have to reimburse fees
That’s a good point, I didn’t think about that
David, sign up for the Global shipping plan on eBay. ;)
The buyer ripped you off
I know where i would point the finger, received 2 cards from UK at Christmas, both envelopes slit open at side. I hope it all works out okay for you.
A few years ago a friend sent me some gemstones from the US. They weren't valuable, as in Koh i Noor or something to get the Dutch excited, just something she thought I would like. When they arrived there were 3 missing. The biggest and flashiest naturally. The box was covered on all joins with that US mail security tape, she had watched the post office person apply it. So how was the magic done? On close inspection, the tape on one end had been slit and carefully replaced, but the wording and lettters were Ever so slightly out of synch.
I am in Spain. They are Not going to have access to US Mail security tape, nor is any ordinary bod. Therefore we concluded that the package had been opened by a US Mail employee, then carefully resealed. Not quite carefully enough. There was nothing on the package to say how many there were, and it was only when she asked me how I liked my birthstone that we realised it wasn't there!
I blame the US system demanding to know what is in every parcel. She had written 'Gemstones' Some knuckle dragger obviously equated that with value and decided to help him/herself to a few. When we worked out which were missing, she said 'Well, we can take satisfaction in the fact that although they were the biggest, and most 'in your face' they are practically worthless. Imagine his/her face when s/he takes them to a jeweller.'
Another friend has an online friendship with a lady in Georgia. She asked if he could get 2 secondhand laptops for her and her friend, as they are beyond their budget in Georgia. They would pay him. He duly complied and decided to hide 2 teddy bears, a big one and a little one, in her parcel, as a little gift. Everything arrived, Except the little teddy bear! Work that one out! They didn't take the laptop, just a tiny teddy bear! Again that Had to be a postal worker.
The buyer 100% .and you were not the only one he screwed,,yes he would have done that before lesson learned.
Has happened to me before, lost by Royal Mail in transit. Also have had items returned as address not true. Money laundering?
The buyer no if or buts
to be honest David its put me off selling with eBay, its a regular scam sadly always seems the buyer is the one most supported by eBay. also its almost certainly your buyer that has scammed you
I fear you’re right Wayne…a lesson learnt for me and I hope others watching
Sad but your not getting the money or the object back. The chances are too small. I send nothing without tracking. If I need to take photographs of the packed box to show condition Its being sent I do. I believe firmly that if you make it easy to steal by not protecting yourself with no tracking or proof of delivery you will lose items. The only saving grace is that less people steal antiques than other things.
You’re right Sean. Completely my mistake…never stop learning!
the buyer
Sounds suspiciously like the buyer has done a number on you. Here in Australia we not only have tracking, but we have registered post (signed for) and we have insurance (different levels for various values I think it’s $3 for up to $100 of item value) so you are completely covered. If the item “doesn’t arrive” then the post office takes responsibility and pays for the item. I always make sure buyers pay for this service lol
You do right and so will I in the future !!
@@DavidHarperAntiquesTV sorry this has happened to you... it’s happened to me too don’t worry. ☺️ my neighbour once received my rare plant parcel... she said she didn’t receive it, but my courier had a photo of my parcel at her front door 😂 (so the little parcel fairies must have stolen them from her front door step!)
Its 3 years on, did you catch them david?
No, not even close. He was obviously very well practised at this and I should have sent it recorded with proof of delivery. It’s a shame that they’re are so many people out there ready to steal from you
@@DavidHarperAntiquesTV Yeah it is, I'm sorry that happened to you, I guess even the professionals can get swindled sometimes. When we get packages delivered here in Australia the courier company now take photos to prove they delivered it cos I'm guessing people try the same thing on claiming they haven't received stuff so they can then claim back and get it for free.
David this happened to me twice from the same customer Opps but I can defo confirm they were on the game I didn’t realise a second order one month later the same format as yours I got caught twice by the same customer Ahhhh needless to say I didn’t replace the second order E Bay were good not to refund them the second time Rollybrush Uk
We’ve really got to be on it Stuart ! Sadly for me, I was having an off day!!
Ebay are a law to themselves and I've heard people lossing lots of money buying cars on there so please be careful 🙏
I would say it is the buyer who has had you over 😥
You might be right!!
Have you even been scammed online, or had a similar experience to mine in this video?
I can't recall ever being scammed online, but it is a fear with ebay, one reason I don't ship internationally. Maybe you should take a trip to America when covid allows and confront the buyer, I would be furious, although presuming you'd have had to fill out customs invoice any postie in the chain could have seen what it was and potential value and that it wasn't tracked and stolen it. Deffinately alwaystrack in the future.
I have undertaken work here in France on behalf of many different nationalities the only nationality I have had problems with is an American who for absolutely no reason would not pay ...draw your own conclusions.
Chinese buyers do this kind of crap all the time..there are armies of Chinese buyers in California doing tis and then sending the items on to China to be resold. You got played sadly.
You're bang on there i think!
That actually makes perfect sense. I was wondering why someone would make themselves a thief or £69, but it maybe worth a lot more in China. Plus S/he has the £69 back! Profit all the way!
Your fault mate . . Plain and simple ebay has always had the policy . Your need to claim against royal mail ..whatever cover they offer . With the service you paid . Most post is tracked even without paid tracking ..they will know how far it got . If they say it was delivered . You dipute against eBay .with the proof and they give you your money back . Or if not royal mail pay to the amount of your cover you paid for
You are right!
@@DavidHarperAntiquesTV also never send anything that not the address in eBay if you send it to any other address on buyers request . Your lose again . Ebay is very easy when you know how it works . You really have to watch not as described disputes overseas . Because you know your screwed . Thats why I only ship UK
@@wobbler6372 that’s another good point. Someone else mentioned that this had happened to them and they were scammed. ..selling antiques used to be so much simpler!!
So in reality you're down £14?
Yes, but that really is not the point!
@@DavidHarperAntiquesTV Yeah. I'm just trying to put a positive spin on it for you David. LOL.
@@Michael-4 Appreciate it Michael. One positive is that this video is doing much better than normal! Cheers
@@DavidHarperAntiquesTV Yes and you never know, you may track it down. 6 degrees and all that.
It's all on you... only ebay global shipping has reliable tracking internationally. All you had to do is check the form on the ebay listing. It wasn't stolen YOU and the postal service lost it. So unprofessional of you to call it stolen.
He won't be short of a few Bob being on TV pays well probably rich still hard cheese ?
Haha John, if only you knew! Whatever you think the pay is, divide it by 10 and you’ll be a lot closer! Thanks for watching