Bose QuietComfort Earbuds II - How To Hard Reset - 3 Step Easy Process

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  • Опубликовано: 25 июл 2024
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    Bose QuietComfort Earbuds 2 - How To Hard Reset and Pair - 3 Step Process
    In this video i am showing how to hard reset Bose QuietComfort Earbuds II and after resetting how you can pair these earbuds with a new device. Its a 2 step process and i exaplain each part one by one. I am also showing how you can pair it again using Bose Music app.
    #boseheadphones#BoseQuietComfortEarbudsII#noisecancancelling
    Time Stamps:
    00:00 - Intro
    00:18 - Bose Music App Settings
    1:34 - Bluetooth Settings
    2:29 - Charging and Reset
    4:45 - Pairing
    ----------------------------------------------------------------------------------------------------
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Комментарии • 138

  • @bidneyperez6486
    @bidneyperez6486 Год назад

    Thank you so much man for leaving this video. I could use my bose again I was trying for mote than an hour I found you and did it twice so now they are working thank you so sooo much God bless you!

  • @KarlaSuzie
    @KarlaSuzie 9 месяцев назад +1

    One of the BEST help videos I've ever seen. Thank you

  • @zeytee
    @zeytee 4 месяца назад +1

    Mate, you're being very patient to film this video which goes through the detail steps of hard resetting the earbuds, thanks for the effort!

  • @Ssh2075
    @Ssh2075 7 месяцев назад

    Thank you so much, this worked for me when other things didn't, you saved time and that feeling of frustration. Thank you once again

  • @abrahamjohn4740
    @abrahamjohn4740 5 месяцев назад

    Thank you buddy for the detailed explanation! The left earpiece was not getting connected. Your directions saved the day!!!💯

  • @eyejoydesigns
    @eyejoydesigns Год назад

    The hard reset worked. Thank you for sharing the information.

  • @mashallah9000
    @mashallah9000 Год назад

    Super helpful man, thank you so so much! 😘😘

  • @tiagofassoni1186
    @tiagofassoni1186 10 месяцев назад

    A lifesaver. Thank you very much!

  • @ihaveseverefrootsnackism
    @ihaveseverefrootsnackism 4 месяца назад

    Holy crap, THANK YOU.
    I had an issue where my right earbud was connecting but not really. It wasn't making the loud and annoying connect noise the earbuds always make when they first go in your ear, so I knew something was wrong, and it was weirdly dampened. That freaked me out because I had a pair of raycons before this where one day the right earbud inexplicably did the exact same thing and has never worked properly since.
    Then I followed the instructions of the video and it's all fixed. THANK YOU!

  • @shaman_ns
    @shaman_ns 5 месяцев назад +3

    No, I wasn’t doing really well. My expensive earbuds decided to stop working. Thanks to your video it works again. So, now I’m doing really really well 😁

  • @ankitsingh127
    @ankitsingh127 8 месяцев назад

    You saved my day bruh !! Really helpful ❤

  • @pteale
    @pteale 11 месяцев назад

    Thanks for posting this video it helped me reset my earbuds when i changed phones, i found some documentation from Bose which mentions a different method, but their method didn't work and yours does!

  • @rookie3o9
    @rookie3o9 7 месяцев назад

    Awesome, this fixed my problem, the iphone kept disconnecting the QC2 buds but after reset , its been connected from the start :-D happy again .. Thanks much for this video...

  • @Scaromonov
    @Scaromonov 8 месяцев назад

    Its working! Thank you, my man!

  • @adbelcher01
    @adbelcher01 6 месяцев назад +2

    Thank you so much! Got my left earbud working again!

    • @cocor8980
      @cocor8980 2 дня назад

      Thank you for all your help, it actually worked!!!

  • @casey7266
    @casey7266 10 месяцев назад +7

    THANK YOU. I’ve been screwing around with my earbuds multiple times today. They work for a little then don’t want to connect. The hard reset fixed it and it pairs instantly. THANK YOU.

    • @buz5678
      @buz5678 10 месяцев назад +1

      These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.

  • @michaelmueller8772
    @michaelmueller8772 4 месяца назад

    Thank you very much for this. Worked perfectly. Super clear and super helpful.

  • @mohanzanpure9676
    @mohanzanpure9676 9 месяцев назад

    Explained very nicely.

  • @kidrockn4vr
    @kidrockn4vr Год назад

    Very helpful thank you

  • @KenKthulhu
    @KenKthulhu 6 месяцев назад

    Wow! That really worked.
    Thank you thank you thank you.
    I liked and subscribed because you helped me so much.
    Thank you again.

  • @maykosilva7749
    @maykosilva7749 7 месяцев назад

    Thanks guy! You help me a lot 😊

  • @richmck007
    @richmck007 Год назад

    Can these buds be used with an existing app from Bose downloaded on my iPhone for the Bose qc i earbuds?
    I have got and still use the QC i version and now want to use the QC ii on my phone as well.
    No one at Bose replied to me.
    Your video is very clear, many thanks for taking the time to make it.

  • @iiraem
    @iiraem 9 месяцев назад

    Thanks! This helped me

  • @juanpablomedinaadame9086
    @juanpablomedinaadame9086 Год назад

    Muchas gracias

  • @SuperStevegrant
    @SuperStevegrant 11 месяцев назад +1

    Thanks for this. Eventually I reset mine. I found I had to hold my earbuds down into case to get process started. May need to clean contacts.

  • @smarsmar800
    @smarsmar800 5 месяцев назад

    Worked Life saver thank you😊

  • @YourAverageBlackFriend
    @YourAverageBlackFriend 7 месяцев назад

    Thank you so much, it helped.

  • @alexanderdj201087
    @alexanderdj201087 9 месяцев назад

    Thank you very much it worked

  • @YannickVandeWeerdKokima
    @YannickVandeWeerdKokima 6 месяцев назад

    Thank you! This was really helpfull

  • @danielpantea6862
    @danielpantea6862 Год назад

    Thankyou.good job

  • @paolocaceda
    @paolocaceda 5 месяцев назад

    You are the best !! Thank you

  • @housyrealty
    @housyrealty 8 месяцев назад

    thanks for the video ❤

  • @janineamir7249
    @janineamir7249 4 месяца назад

    You are literally the best!

  • @Mariadelosangeles334
    @Mariadelosangeles334 12 дней назад

    Just cant believe that IT WOOOOOORRRRRKKKKKS! THANK YOU SO MUCH!!!!

  • @clintavo
    @clintavo 5 месяцев назад

    Thank you!

  • @maddy7480
    @maddy7480 4 месяца назад

    Literally doing god's work broo, thank you💯💯

  • @alaaayashi873
    @alaaayashi873 9 месяцев назад

    Bro thank you !

  • @calexmacias
    @calexmacias 4 месяца назад

    Muchas gracias hermano, I fixed my earbuds thanks to your video 😃🤟🏼😃👍🏻

  • @boddetihemanth8870
    @boddetihemanth8870 7 месяцев назад

    It’s worked bro
    Thank you 🤩

  • @Hello_Jerry_
    @Hello_Jerry_ Год назад

    Thank you. This was very helpful. Was worried that my new QC II's were busted, but now they work perfectly again.

    • @buz5678
      @buz5678 10 месяцев назад

      These buds are a hot mess. The connectivity problems will persist until Bose updates the inherent stability problems. The fix will come in an update, so try that every couple of months. It's really a shame these buds are so cranky, they truly are some of the best sounding on the market.

  • @brianshikuku1146
    @brianshikuku1146 4 месяца назад

    Thanks Bro. You saved me.
    I went out of range with the left earbud and when I was back, the right earbud was working but the left was not.
    Again, Thanks bruh.

  • @joaschristian757
    @joaschristian757 Год назад +8

    This pair of earbuds drive me nuts. You have to do this once in a while. And it always happens when they are needed the most. So frustrating. Bose, please make a proper app for this, and make it easy to connect please.

    • @amarli1060
      @amarli1060 10 месяцев назад

      They are scarily unreliable. I am on my 7th pair.

  • @brodeemarks6445
    @brodeemarks6445 9 месяцев назад

    my friending you fix the everything 👍

  • @marydot
    @marydot 5 месяцев назад

    Thank you-- this worked for me and I am pretty sure I have been to this video before too 😂

  • @mrs.bernard5415
    @mrs.bernard5415 5 месяцев назад

    awesome!

  • @MadaraUchiha-ok6eb
    @MadaraUchiha-ok6eb Месяц назад

    Thank you ❤

  • @johnaktau9309
    @johnaktau9309 Месяц назад

    После двух месяцев использования наушников перестал работать левый. При подключении к телефону определялся только правый наушник, звук из телефона на него не передавался. Сбросил всё до заводских настроек как на видео, всё заработало. Спасибо автору, лайк.

  • @mario_ortega_67
    @mario_ortega_67 10 месяцев назад

    So helpful

  • @mar_ymira3828
    @mar_ymira3828 8 месяцев назад

    Thanks for the vid. This saved my life.. Uff

  • @kleineFrau89
    @kleineFrau89 Год назад +12

    Thank you. This is a very useful video. I've tried to reset my earbuds, because the left one stopped working. Every step worked very well up until the point where I tried to reconnect/pair them again. I pressed "connect" in the app and then continued to press the button in the back. But instead of a blinking blue light, I get a blinking white light and the app does not recognize them. Has anyone ever encountered such a problem before? Any tips on how to resolve this?

    • @marycolmenar1633
      @marycolmenar1633 10 месяцев назад +3

      I am currently experiencing the same issue with my QC Earbuds II. The left earbud stopped working and the charger case does not have the blinking blue light when I press the back button for 30 seconds to reset.

    • @robinrickardsson8995
      @robinrickardsson8995 8 месяцев назад

      Also got the same problem, except I only have a red light showing on top under the lid. Not blinking, just being red. Can’t even try to pair the headphones, nothing happens when I press the back button.
      It does flash a little when I hold it for 30 seconds but then it stays red afterwards..

    • @juliagiraudo9550
      @juliagiraudo9550 7 месяцев назад +1

      Also have the same problem. Does not blink blue just white. I cannot hard reset basically. Help 😢

  • @kennynash6842
    @kennynash6842 11 месяцев назад

    Thank you

  •  6 месяцев назад

    I love you bro thx 😁😁😁

  • @donragnar8430
    @donragnar8430 Год назад +4

    you just saved me from punching the sales assistant at Bose

  • @BaherTarek94
    @BaherTarek94 5 месяцев назад

    Thanks maaaan 🙏🏻♥️

  • @marycolmenar1633
    @marycolmenar1633 10 месяцев назад +3

    The charging case does not have the blinking blue light when the back button is being pressed for 30 seconds to reset. Any suggestions?

  • @davemichaels6823
    @davemichaels6823 8 месяцев назад

    This guy saved me from traveling back to where I bought these and 250$.

  • @KazukiMaeda48
    @KazukiMaeda48 4 месяца назад

    Mine suddenly only works on right side today, bro you helps a lot🎉

  • @abbaszaheer8220
    @abbaszaheer8220 11 месяцев назад

    We cannot use leftside sigle bud?

  • @marekkowalski3814
    @marekkowalski3814 3 месяца назад

    Hello, I have a problem with the brand new Bose QuietComfort Earbuds Headphones
    Namely, when I try to connect these headphones to the phone via Bluetooth, the headphones connect to the phone without any problems.
    But there is one problem - there is no voice, no sound at all in the headphones?
    What could be the reason for the lack of voice? Are the headphones damaged or is there some other problem?

  • @BYUBOY33
    @BYUBOY33 8 месяцев назад +1

    My right earbud is dead. Won't charge (shoes amber charging but won't charge). Right earbjd won't turn on after long charging times. Left earbud will charge to 100%. Issue is that without the right earbud working neither will work. Cleaned charging ports and everything. Charger port also won't reset after holding the button. No blue lights at all. Charger port issue?

  • @florian-schmidt
    @florian-schmidt 8 месяцев назад +3

    According to the manual, this procedure needs to be executed 3 times in a row for a true factory reset. If you perform it only once, it will only clear the Bluetooth device list. I can confirm that this is correct. I had an issue where the right plug wasn‘t recognized by the case anymore. So it would not turn off when inserted. Only after the factory reset (3 times this procedure) did it work correctly again.
    The factory reset worked when you get an additional 3 seconds flashing amber light at the end (in this video there is only a white light at the end, so this is *not* a reset, only a device list clearing)

    • @Gallupia
      @Gallupia 7 месяцев назад

      Can you provide a link to the manual and this specific point? Thanks!

    • @florian-schmidt
      @florian-schmidt 7 месяцев назад

      Sure, just google „Bose Quietcomfort Ultra Earbuds Manual“ and you will find the document 885502_OG_QCUE-HEADPHONEIN_en.pdf“ and then on page 64 you will see the instruction for factory reset.

    • @florian-schmidt
      @florian-schmidt 7 месяцев назад

      assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/headphones/qcue-headphonein/pdf/885502_OG_QCUE-HEADPHONEIN_en.pdf is the link.

    • @fenderjazz0
      @fenderjazz0 5 месяцев назад

      I can't see that in the manual either, and it didn't work for me.

    • @florian-schmidt
      @florian-schmidt 5 месяцев назад

      Sorry you are right, that procedure ist only for the Quiet Comfort Ultra earbuds.

  • @ervishalili1480
    @ervishalili1480 7 месяцев назад

    Can you still connect if you’re missing an earbud

  • @buz5678
    @buz5678 10 месяцев назад +1

    Great help, thank you so much. These buds are bittersweet... I despise the firmware. Need a hard reset every 2 weeks or so, this is pathetic. BUT... they sound so fantastic, and the noise cancellation is so good, I am forced to keep them. I won't send them back. I understand all earbuds can be problematic. I will live with the problems, but most people won't, so... BOSE, if you are listening, P L E A S E fix the connectivity problems on the QC2's!! They really are a hot mess

  • @ezekielsweiry9074
    @ezekielsweiry9074 3 месяца назад

    Hi I have a MacBook and iphone. With the MacBook, the earbuds only work on left side and the iphone only right ! Any ideas how to fix this please ?

  • @aaronpaul6276
    @aaronpaul6276 27 дней назад

    THANK YOU . Just got these yesterday and left volume control wasn’t working properly

  • @marquezphotos
    @marquezphotos Месяц назад

    I reset and still hearing rubbling airy noise coming out of the right earbud.. Any suggestions?

  • @fadolajonahi9673
    @fadolajonahi9673 Год назад

    is there any way to know the percentage of charge of the case ?

    • @buz5678
      @buz5678 10 месяцев назад

      nope. and when it goes dead, and you have connectivity issues, you must charge asap to get them working again. It's frustrating

  • @hali1455
    @hali1455 6 месяцев назад

    I lost one of them and now it won’t connect, what should I do ? Thanks

  • @nyankanakitty
    @nyankanakitty Год назад

    Today my earbud suddenly lost connection and won't connect. I tried the hard reset and it worked again.

  • @digitalsoldier2xp157
    @digitalsoldier2xp157 5 месяцев назад

    My left one all it does is buzz very little sound

  • @TheOGSUspect1
    @TheOGSUspect1 Год назад +31

    One of my buds doesn’t even charge so mad

    • @chinadondiva
      @chinadondiva Год назад +7

      Having the same issue.

    • @margarethollins6531
      @margarethollins6531 Год назад +2

      My husband is having the same issue - one side charging and the other not!!

    • @TheOGSUspect1
      @TheOGSUspect1 Год назад +1

      @@margarethollins6531 tell him to spin the rubber part around

    • @dejaarfard5041
      @dejaarfard5041 Год назад +2

      I had the same issue with one earphone. Had reset twice fixed this problem. In fact after following all steps the earphones went from 70% charged on left ear and 20% on right ear to 100% charged on left and 80% charged on right. Whatever the software bug is corrected itself so the earphones are charging it’s just the software not detecting the change in %. Follow these steps once or twice and you’ll notice your earphone will charge again.

    • @TheOGSUspect1
      @TheOGSUspect1 Год назад +2

      @@dejaarfard5041 the problem I had as dumb as it is lol was the rubber grip was spun around the wrong way lol

  • @johndtwaldron
    @johndtwaldron 2 месяца назад

    my right head phone is lower volume then the other no mater what I do

  • @rajrudhra111
    @rajrudhra111 10 месяцев назад +1

    1.5x highly recommended 😌

  • @gttv9603
    @gttv9603 Год назад +12

    Too much talking bro
    Step 1. Delete from device list in bose music app
    Step 2. Unpaired from phone Bluetooth
    Step 3. hold back button for 30 seconds
    Step 4. pair in bose music app

  • @valentinewahu7356
    @valentinewahu7356 Месяц назад

    Someone help...still not working?

  • @TMac19
    @TMac19 8 месяцев назад +1

    The longest process ever.

  • @Kudabear1
    @Kudabear1 Месяц назад

    This didn't help mine won't even go into pair mode

  • @aminb8935
    @aminb8935 9 месяцев назад

    Win a Prize:how many times did he say ok?

  • @Kin-tf7jl
    @Kin-tf7jl 8 месяцев назад

    This earbud is suck, always have connection issue and the anc is bad on each update

  • @hkraymond604
    @hkraymond604 6 месяцев назад

    Still does not work 😢

  • @kennedymcgovern5413
    @kennedymcgovern5413 7 месяцев назад

    No, damn it. I do not want an app, I do not wannt an account and I will not sign up for anything. Returning these things.

  • @carlrehbock5433
    @carlrehbock5433 23 дня назад

    It didn’t work and I am so disappointed because when they both worked it was so much better than AirPods

  • @Kudabear1
    @Kudabear1 Месяц назад

    I hold the button down, the charging light on front turns off, then nothing happens, can't get it to go into pair g mode. I hate this shit. Companies shud make their Bluetooth tech work bfor it's forced on everyone.

  • @bikepacker9850
    @bikepacker9850 Месяц назад

    When they work they are great. But they are junk

  • @OneShotFilmmaker
    @OneShotFilmmaker Год назад +14

    Bose is literally the worst company in the entire world. I will never ever buy another product from them ever again.

    • @Kokochops76
      @Kokochops76 9 месяцев назад +1

      Agreed these are the worst headphones. Drop outs, left bud not working, very difficult to pair, app and help are woeful.

    • @alextay416
      @alextay416 9 месяцев назад +1

      Not only that but the customer service is atrocious

    • @Yo-vv7iy
      @Yo-vv7iy 9 месяцев назад +2

      And they are expensive. If only they workes properly...

  • @Burritosarebetterthantacos
    @Burritosarebetterthantacos 11 месяцев назад +1

    I literally despise these headphones. Worst ive ever had.

  • @alfredjarry503
    @alfredjarry503 25 дней назад

    I dont use with phone but laptop...so these videos are zero help.😐

  • @rajshreesh
    @rajshreesh 6 месяцев назад

    Instead you should use airpods

  • @adrianperez6708
    @adrianperez6708 4 месяца назад

    I'm duing ririri well mi frennd

  • @XxxxKavanaghxxxX
    @XxxxKavanaghxxxX 4 месяца назад

    Worked perfect. Legend 👏

  • @wickedone2542
    @wickedone2542 Год назад

    My earbud doesn’t connect

  • @elchicano187
    @elchicano187 5 месяцев назад

    Thank you