Customer Service Training Video: Tips for changing how the customer sees and remembers you
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- Опубликовано: 10 сен 2024
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In customer service training video on EXEMPLARY CUSTOMER SERVICE: USING WORDS THAT YOU WANT PEOPLE TO ASSOCIATE WITH YOU, world-renowned customer service trainer and communication coach Dan O'Connor shows you how to "plant" words in the minds of your customers so they associate those words with you, your organization, and the type of service that you render. This professional communication skills training video teaches you simple, powerful, and easy-to-use visual communication strategies that you can start using today to be seen as more powerful and competent at work. #customerservice #communicationskills #customerservicetraining #customerserviceskills
If you're looking for professional development training from the world's best, you've found him. Dan O'Connor is a keynote speaker and author specializing in communication skills, and Dan is the creator of "Tactical Communication Skills Training System" which has revolutionized the communication training industry. Make sure to check out Dan's website www.danoconnor... for your free book and/or tutorial, and examine the many training programs you'll find there as part of his VIP pack. There you will find courses on:
-Getting unstuck and moving ahead in your career
-How to gain the respect and acknowledgment you know you deserve
-Communication skills for the telephone
-How to deal with difficult people at work--notably bullies, gossips, and people who make inappropriate comments
-How to be seen as the competent professional you know yourself to be
-How to approach your job with confidence and earn the respect of coworkers
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders
And many many more
www.danoconnor...
Please subscribe to Dan's RUclips channel for all his free online communication training: goo.gl/VJdWKi
Looking for a motivational keynote speaker, communication skills trainer, or workshop facilitator for an upcoming event? Contact us at info@danoconnortraining.com or call us at 877-570-1573.
Make sure to check out Dan's training resources for the following topics as well at www.danoconnor...
-English listening skills
-How to read body language
-Communication skills for the telephone
-How to deal with difficult people at work
-Power phrases and danger phrases for work
-Professional telephone skills
-Job interview skills
-How to deliver bad news to a customer
-Communication Skills for Leaders
dan@danoconnortraining.com
877-570-1573
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I'm a recent graduate, and I'm having a problem with knowing what the next step is for me. One day I realized that I need to communicate effectively so people would know how to assist me better. I graduated with my degree in English and I find that my writing is better than my speech. This lesson hits on so many levels of my understanding of communication. Thank you so much for your lessons!
Thanks for writing, Ray-shawne; I appreciate your comments and am very happy to be of help!
Dan
that is precisely my situation as well
i'm looking for a job but first, i need to learn how to communicate effectively so i could find the job i want and be good at my job
You are such an amazing coach ! your channel has recommended by my colleague at work ! now i am using your instruction and guidance in my daily life and work .. thank you for making great videos ! keep good job up ..:)
Your work is simply awesome and outstanding !!
+Shreya Sarkar Thank you Shreya. Please continue to like and share!
Fsn
He's not lying about this hotel, folks. It's true. :) I've visited this hotel as well and experienced the same exact thing.
+cntrygal2007 :)
Awesome video!!! I have learned so much and really started using these phrases. Thanks Dan!
OMG, I have so much to work on...Simple and effective information, thanks for sharing Dan!!!
Thanks so much for this I am a CSR and this will come in super handy
AMAZINGLY HELPFUL. I have even taken notes. I just recently got into hospitality after pursuing it for quite some time. I feel from working in a more solitude kind of environment as when I worked for a small business in an office, I lost a lot of essential communication skills. Thanks so much .
That was excellent. It was so helpful. Thank you.
Brilliant! The content of your video and consequently, you.
Thank you kindly, Jay :)
Simple and brilliant! Tks...lots of thing to do now ;)
Thanks, Liza. Please share!
Dan
I watched a few of your videos. I love your content ❤️
Done and done! I really enjoy the style the information is presented in and the examples are wonderful and relatable. The ways this can benefit people in all walks of life is great. This is really positive and powerful stuff. Can't wait to put it to use!
Thanks, Chris--and I invite you to share--always!
Dan
Im jealous about your white teeth ^^.. that also makes a huge difference in face to face conversation..
Thank you for this subject.. its kinda logical when you hear it.. and maybe you do this allready without knowing of it.. but it sure does make sense.. i will talk about this tomorrow at work..
Dan, thank you so much for your helpful training videos. I have learned a lot. Please keep making these videos. Love.
I will keep making them, Van Tra. Please spread the word!
Dan
Very instructive video . thank you Dan
Brilliant Dan, it's subliminal messaging! I love it!
Wow, you are so young to be studying and learning!
LOL
Your advice is gold!
Really good. Thank you.
I'm gonna associate you with yummy Ice Cream!!
Amazing! Super great information. Thanks so much for sharing! 8)
Thanks, Chris. Be sure to like and share, please.
Dan
Learned plenty from Label Planting....can hardly wait to introduce to my staff.
Keep watching Shirley. There are lots of business lessons interspersed among my RUclips videos, and many more in my premium materials.
Dan
the sound is too low please fix and thank for your valuable videos
Excellent.
love it
Hi there, can we use your video for our online training platform?
If you'd like permission to use these, I would ask you to email me at dan@danoconnortraining.com so you can explain the nature of your online training platform. Until we visit, I would have to say No--not without explicit permission. I'm easy--but I have to know more about how you intend to use these videos before I can grant such permission.
I'm stymied. How do you weave in knowledgeable and wise without coming across as egotistical?
Ahaa! No problem. People who are truly knowledgeable and wise don't operate from ego. :)
pour quoi vous mette pas des sous titre en français sur ces vidéo je comprend rien moi ah NO
Pour la même raison, je ne traduis pas la vidéo en gaélique irlandais, hébreu ou grec, Mohamed. Je fais de mon mieux.
No one else noticed the ghost in front of the window downstairs??
but, it has to be authentic. if mgmt treats and pays employees worse than customers, the fraud of it is apparent to customers also!
Why don’t they teach this in school ??
are you tony stark??
Have you EVER seen anyone hand a paycheck to a super power? No, we must have day jobs . . . . Please don't tell.