We had a similar thing at Ford's Garage in Orlando with the mandatory 20% service charge and the staff apparently receives a "guaranteed commission". I have no idea what that is or how it is calculated. They said it was to improve service as they served in a team environment. Service was just so so.
We had a similar thing at Ford's Garage in Orlando with the mandatory 20% service charge and the staff apparently receives a "guaranteed commission". I have no idea what that is or how it is calculated. They said it was to improve service as they served in a team environment. Service was just so so.