Working Effectively with Clients with Challenging Behaviors

This training is designed for public interest attorneys who work with low-income clients, including clients with mental health disabilities, who may present with challenging behaviors. To provide effective representation, an advocate needs to respond to these challenges by building trust with their client, providing reasonable accommodations when necessary, and setting professional boundaries. The training will begin with a discussion of people-first language and client-centered interviewing and move on to
strategies to employ when working with clients with challenging behaviors.
Presenter: Jo Bloomfield, Managing Attorney at Mental Health Advocacy Services.
Johanna ("Jo") Bloomfield is the Directing Attorney of Mental Health Advocacy Services. She oversees the organization’s legal programs, including its medical-legal partnership, special education, re-entry, and intake projects. She also supervises legal fellows and runs the summer law clerk program. Prior to this role, Jo was Senior Attorney at MHAS and provided direct legal services to clients in the county’s Medical Legal Community Partnership program. She has more than a decade of experience in general poverty law, with particular expertise in disability benefits and mental health law and policy.
MCLE: 1-hour Recognition and Elimination of Bias in the Legal Profession and Society
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LAAC is an approved multi-activity MCLE provider (Provider #2303).
The Legal Aid Association of California (LAAC) produces trainings designed for civil legal aid and pro bono attorneys throughout the state, bringing the experts directly to the advocates helping low-income Californians. Technology permitting, all trainings are recorded and archived for later on-demand viewing by advocates. This training is intended to provide legal information, not legal advice, for the purposes of training only practicing attorneys. The legal information in this webinar is not intended to be a substitute for seeking personalized legal advice from an attorney licensed to practice in your jurisdiction.
You can receive self-study MCLE credit for watching this recorded webinar by completing this form: www.laaconline...