Richard Oakes on law as an energetic and intensely human practice

Anthony Kearns is joined by the always thoughtful and creative Richard Oakes, Co-Founder and CEO of O10. Richard has been helping lawyers and law firms deepen client relationships for more than 20 years. Along the way, he has helped thousands of human lawyers have more fulfilling careers and lives. In this episode, Richard shares his reflections on helping incredibly intelligent and cognitive professionals appreciate that legal practice is an energetic and intensely human experience. He also shares the key areas of focus required to not only consistently deliver exceptional client experiences, but be the best version of yourself.