Silver Peak RMA Process

Easy step by step RMA process for HPW/Aruba/Silver Peak edge connect SDWAN appliance. This video demonstrates like for like RMA. Plan to make if you have different model appliance when it comes to RMA.
This video also shows how to deploy virtual edge connect appliance and configure it with Mgmt0, Lan0, Wan0 and WAN1 interfaces. If you don't add additional NICs one at a time, during the time of selecting Macs for your interfaces, you will have to check them individually to confirm.

[@chucksw1]

Thanks so much! im going to give this a try this week! we have an appliance that keeps hanging up and getting an RMA for it, will let you know how it goes!

[@TwT101]

I would love to hear that. Thanks @chucksw1 reach out to me if you need anything with Silver Peak.

[@TwT101]

Let me know if you seen RMA process as easy as this one. Remember this also includes the OS upgrade😇.

[@chucksw1]

I wish other vendors would make there process like this! come on F5, and Palo Alto, please make things more simple for RMA's!

[@danielvalm]

Hi, what is the tip to migrate different models? Thanks

[@TwT101]

I can lab it up and let you know.

[@johnpowers4076]

What if we need to undo what the RMA wizard just did? For example; put the faulty device back in the list of devices and put the RMA device back in "Appliances Discovered".

[@TwT101]

There is no such process to reverse this. You can leverage backup and restore to put the old unit back. Old unit was removed from Orch by RMA process so just take backwards steps . But my question is why would you want to do this ?

[@chucksw1]

I think he was just looking for a back out plan:)@@TwT101