Strategic Synergy Between Business and Technology for BPM Success: BPM RealTalk Episode 7

In the seventh episode of BPM RealTalk, our host Mark Khabe engages in a compelling discussion with Claire Grosjean, a leader in financial and operational management with extensive experience in continuous process improvement and implementing intelligent automation tools.
Claire delves into the critical synergy between business and technology groups, highlighting how a strategic partnership can lead to greater BPM success. She shares practical insights on bridging communication gaps, establishing trust, and aligning goals between these teams. Claire emphasises the importance of creating a business-led, IT-enabled structure to achieve seamless service delivery and operational efficiency. She also shares her experiences in defining and achieving key objectives through OKRs, illustrating how clear, shared goals can drive successful outcomes.
Tune in to learn actionable strategies for enhancing the collaboration between business and technology teams, and optimising BPM initiatives within your organisation.
#BPMRealTalk, #BPMRealTalkEpisode, #ContinuousProcessImprovement, AutomationTools, #BPMSuccess, #bpmsoftware, #businessprocessmanagement, #BPMInitiatives