Navigating Process Improvement in the Not-for-Profit Sector : BPM RealTalk, Episode - 1

In this debut episode of BPM RealTalk, join our host Mark Kabe as he engages in a candid conversation with Sharon Paulson, Head of Digital Workplace Services at ECH. Sharon, armed with over two decades of experience in Business Process Management, Operational Excellence, and Business and Digital Transformation, provides a comprehensive overview of the challenges faced by the not-for-profit sector, including funding constraints, regulatory compliance, and workforce shortages. She emphasises the importance of a collaborative approach to change management, drawing on her experiences to highlight the significance of learning from failures and fostering a culture of continuous improvement.
Throughout the episode, Sharon offers practical insights and advice for not-for-profits, highlighting the need for efficient processes and effective leadership commitment.
#processimprovement #bpmtips #changemanagement #primebpm #bpmsoftware #bpmrealtalk #bpm #notforprofitorganisation #process

[@ateretgoldman]

Great first episode! I love hearing from these different perspectives

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