Good news! My roof installer has offered to remove and reinstall my King Jack antenna, hooking it up per the instructions and respraying the roof afterwards. I can't say enough good things about the company. They acknowledged the problem and are making it right. You can't ask for more!
Great to hear it! Give a shout out to the dealer and their location here so if anyone in the area happens to be looking! Glad you were able to get it resolved.
The company is RV Roof. They install the FlexArmor spray on roof system, which has a lifetime warranty. The location I used was New England RV Roof in Plainville, MA. Ask for Jim!
@@Kingconnect123 I checked every connection to the antenna in the RV. Either the installation is missing the amplifier or it's hidden in the ceiling where I can't access it. Very frustrating indeed
@@badluckbart6952 It's hard to say for sure what is going on here over text as it will require a lot of back and forth. I'd recommend calling us directly when you are working on this so we can walk you through it over the phone. The owners manual with diagrams of how this is wired can be found here: kingconnect.com/content/Product%20Manuals/KING%20OTA%20Antennas/KING%20Jack%20w%20Mount%26Meter%20Manual%20%28OA8500%29.pdf
@@Kingconnect123 I understand. The problem appears to be at the 75 ohm coax connection to the antenna which is in the ceiling. I've called a few times. Very nice folks.
I recently had a new spray on roof installed on my RV, and upgraded my systems with new antennas, skylights, etc. I replaced my "bat wing" antenna with a new King Jack OA8500. The installer neglected to connect the RV coax cable to the antenna before mounting it to the roof, and spraying on the new roofing material. My only access to the antenna internals now is through the ceiling, which will require enlarging the opening for access to attempt connecting the coax cable. Has anyone done this, and can you offer guidance or suggestions on how to do a "clean" install? Thanks!
Wow, Sorry to hear that James. Unfortunately that is going to be a tough situation. I'd recommend getting in contact with the installer to see if they can resolve this issue. Beyond that the best thing I would suggest is cutting around the spray installation where it meets the antenna and lifting it up that way, if you do that make sure you use a roof sealant that is going to adhere to the spray coating as well as the plastic. That is a tricky situation and I'd definitely recommend getting in contact with the installer first to resolve the issue.
We are so sorry to hear of your troubles, we want your experience with KING products to be positive. Please call the KING service department at 952-922-6889 so that we may assist you. Thank you!
What sealant do you use to install? Any recommendations?
Good news! My roof installer has offered to remove and reinstall my King Jack antenna, hooking it up per the instructions and respraying the roof afterwards. I can't say enough good things about the company. They acknowledged the problem and are making it right. You can't ask for more!
Great to hear it! Give a shout out to the dealer and their location here so if anyone in the area happens to be looking! Glad you were able to get it resolved.
The company is RV Roof. They install the FlexArmor spray on roof system, which has a lifetime warranty. The location I used was New England RV Roof in Plainville, MA. Ask for Jim!
I just watched this video twice. Where does the coax connection to the TV go/ come from?
The TV ant connection goes to either TV 1 output on the front of the wall plate or TV 2 output on the back of the wall plate.
@@Kingconnect123 I checked every connection to the antenna in the RV. Either the installation is missing the amplifier or it's hidden in the ceiling where I can't access it. Very frustrating indeed
@@badluckbart6952 It's hard to say for sure what is going on here over text as it will require a lot of back and forth. I'd recommend calling us directly when you are working on this so we can walk you through it over the phone. The owners manual with diagrams of how this is wired can be found here:
kingconnect.com/content/Product%20Manuals/KING%20OTA%20Antennas/KING%20Jack%20w%20Mount%26Meter%20Manual%20%28OA8500%29.pdf
@@Kingconnect123 I understand. The problem appears to be at the 75 ohm coax connection to the antenna which is in the ceiling. I've called a few times. Very nice folks.
I recently had a new spray on roof installed on my RV, and upgraded my systems with new antennas, skylights, etc. I replaced my "bat wing" antenna with a new King Jack OA8500.
The installer neglected to connect the RV coax cable to the antenna before mounting it to the roof, and spraying on the new roofing material.
My only access to the antenna internals now is through the ceiling, which will require enlarging the opening for access to attempt connecting the coax cable. Has anyone done this, and can you offer guidance or suggestions on how to do a "clean" install? Thanks!
Wow, Sorry to hear that James. Unfortunately that is going to be a tough situation. I'd recommend getting in contact with the installer to see if they can resolve this issue. Beyond that the best thing I would suggest is cutting around the spray installation where it meets the antenna and lifting it up that way, if you do that make sure you use a roof sealant that is going to adhere to the spray coating as well as the plastic. That is a tricky situation and I'd definitely recommend getting in contact with the installer first to resolve the issue.
I can't git my KING JACK antenna to work on my RV TV and I've done everything but exchange it?!What am I doing wrong?
IS THE INSTALLATION OF THE "KING JACK" MODEL#OA8500 THE SAME AS FOR "KING JACK-MODEL#OA8200 ??? THANKS FOR YOUR HELP; PATRICK
Hi Patrick, yes, the antenna heads are slightly different but the installation is the same.
Do you have to use the mount?
Yes, this antenna needs to be mounted.
thank you for the info;
We are so sorry to hear of your troubles, we want your experience with KING products to be positive. Please call the KING service department at 952-922-6889 so that we may assist you. Thank you!
What a waste can't get any channels.