Great, easy to follow video. Thank you. I have a question; the details that were in the original default email that tell the purchaser how to log in and their password details etc, do you also need to say this in the automation email you send? If so, how do you manage this?
So, in the email you are creating, it doesn't have the same information as the default email which takes someone to their login page and library. Isn't that what you want a purchase confirmation email to do? I'm confused about the content of your purchase confirmation email.
I followed along and changed it to option 3, made a sale and she now says she doesn't know how to access the course? As I'm new to this I want it confirmed they are sent an email to make a log in? We don't touch that at all in your suggestion? Thank you.
The email that is sending is likely the "NEW MEMBER WELCOME EMAIL" and that (at this time) can't be turned off. It's one of the emails that lives under Settings >> Email Templates. So many of us have asked Kajabi to give us the ability to turn on and off this email as it causes confusion in a variety of ways. Check and see if it's the NEW MEMBER WELCOME EMAIL that is going out.
Did you choose 1, 2, or 3 before you saw the answer?
3
My petty wanted to me to be annoid with this video. My patience said "boy, cool your jets and keep watching" - glad I did cuz it was super helpful!
Great, easy to follow video. Thank you. I have a question; the details that were in the original default email that tell the purchaser how to log in and their password details etc, do you also need to say this in the automation email you send? If so, how do you manage this?
You're a good teacher thanks for the video!
You're very welcome! I enjoy doing this very much.
This was very helpful, thank you! You told me exactly what I needed to know.
Right before I clicked your video, it clicked in my brain. But I watched to the end just for that bias confirmation haha! Thanks for this.
Thanks for watching all the way to the end! (I so appreciate it) and I'm so glad it clicked for you.
Great video! The bonus at the end was awesome!
Thanks! Glad you liked the bonus!
Thank you! How do we find the URL button to send to them for course once creating the email?
The URL for the offer to purchase the course or the link to access the library?
Right before I clicked your video, it clicked in my brain. But I watched to the end anyway, just for that bias confirmation haha! Thanks for this
Glad you enjoyed!
Thank you!!! This video helped me A LOT!!!! Definitely using the 3rd one.
Glad it helped!
Well explained and really useful. Thanks!!!!
Glad it was helpful!
Very Helpful Video. Thank you. I chose 2 but happy it was 3
So glad it helped!
This was soooo helpful. Thank you
Glad it was helpful!
OMG! Thankyou so much!!
You’re so welcome!
helped me, thank you :)
So glad it helped!
Thank you 😅
You're welcome!
So how are they getting their login info for the course?
So, in the email you are creating, it doesn't have the same information as the default email which takes someone to their login page and library. Isn't that what you want a purchase confirmation email to do? I'm confused about the content of your purchase confirmation email.
I followed along and changed it to option 3, made a sale and she now says she doesn't know how to access the course? As I'm new to this I want it confirmed they are sent an email to make a log in? We don't touch that at all in your suggestion? Thank you.
Hi, I switched "Post-purchase email" it to "None" the but default mail is still sent even though, the support also doesn't know why, do you know why?
The email that is sending is likely the "NEW MEMBER WELCOME EMAIL" and that (at this time) can't be turned off. It's one of the emails that lives under Settings >> Email Templates. So many of us have asked Kajabi to give us the ability to turn on and off this email as it causes confusion in a variety of ways. Check and see if it's the NEW MEMBER WELCOME EMAIL that is going out.