The NEW Costco Jabra Enhance Pro 20 Hearing Aids: Costco Hearing Aids Feature Review!

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  • Опубликовано: 11 июн 2024
  • GN's new Jabra Enhance Pro 20 hearing aids are available exclusively at Costco's Hearing Aid Centers, starting at $1,599 a pair. In today's video, we cover everything you need to know, including product customization options, warranty details, and the unique benefits they offer over other models available at Costco, such as the Philips HearLink Series.
    Jabra Enhance Pro 20 Review: www.hearingtracker.com/hearin...
    Jabra Hearing Aids Overview: www.hearingtracker.com/hearin...
    Costco Hearing Aids: www.hearingtracker.com/hearin...
    __________________
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    __________________
    Chapters
    00:00 What is the Jabra Enhance Pro 20
    00:41 What's Included
    02:43 The Two Jabra Enhance Pro 20 Styles Available
    03:35 Jabra Enhance Pro 20 Colors
    03:50 How it looks in My Ear
    05:45 Waterproof Rating
    06:43 Is it suitable for you?
    09:10 Hearing in Background Noise
    11:31 Introducing LE Audio / Auracast
    13:40 Bluetooth Connectivity
    14:30 Hands Free Calls
    15:21 The Jabra App
    16:25 Accelerators and Tap control
    17:05 Rechargeable vs Battery
    17:50 Accessories Available
    18:30 Don't forget...
    __________________
    Matthew Allsop is the Video Content Manager at Hearingtracker.com. He practices from his London-based practice, Harley Street Hearing. You can get in touch on matthew@hearingtracker.com regarding new content ideas or to become a patient.
    #hearing #hearingloss #hearingaids
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Комментарии • 87

  • @HearingTracker
    @HearingTracker  2 месяца назад +4

    Which style of hearing aids do you wear?
    1. OTC
    2. Receiver in canal
    3. Custom
    4. Behind the ear
    5. No hearing aids yet...
    Let me know, Matthew

  • @JeffErdmann
    @JeffErdmann Месяц назад +8

    2. Reciever in canal - Costco Jabra Enhance Pro 20. I'm 5 weeks into the trial & love them!

  • @ajk2749
    @ajk2749 Месяц назад +5

    I'm enjoying your videos and will be going to a Costco in a few weeks for a hearing test. A friend of mine just recently got Jabra hearing aids and she is thrilled with them.

    • @HearingTracker
      @HearingTracker  Месяц назад +1

      I'm delighted to hear that! Thank you for taking the time to comment, Matthew

  • @mikescalise8380
    @mikescalise8380 29 дней назад +3

    I tried all three hearing aids at Costco and the 9040's were the only units I could understand speech.

  • @idstandard
    @idstandard 12 дней назад +1

    I had the older model and traded in for the 20s and they’re definitely a step up not only in size as they are smaller but in battery life and functionality as a hearing aid.
    I would like to tune them up myself as the Costco nearest to me is 2 1/2 hours drive to Sevilla Spain from my beach house by Atlantic and Portugal.
    I refer to this however, a “first World problem“ as these are quite an improvement. Life is getting better.

  • @samuelcabrera6289
    @samuelcabrera6289 2 месяца назад +7

    Mathew I am a costco customer. The first ones I bought was the KS10s. And thank goodness for the 6 month trial. Because I was having troubles with those. It started in my 4th month. Then the Jabra 10s came out and my H.I.S changed me to those. And I have enjoyed them. The are very good. So if it was not for the 6 month trial I would have still had a lot of troubles with the ks10s.

    • @HearingTracker
      @HearingTracker  Месяц назад +5

      Hmmmmmmmmmm it’s more of an exchange period than a 6 month trial then. Thanks for sharing Samuel. Matthew 😊

    • @samuelcabrera6289
      @samuelcabrera6289 Месяц назад +3

      Kind of. If I had decided not to continue with costco. The would have gave a full refund. But in my experience with costco hearing. They do really try to correct any problems. And another plus to the is all supplies are furnished dome and traps as long as you own the hearing aids purchased.

    • @pikeviewer7002
      @pikeviewer7002 Месяц назад +2

      The KS10s are a special case. Costco dropped them because of many failures. Mine took 2 years to show up. Costco sent mine back to the manufacturer for repair. I now have them back and they work well. Costco really stands by what they sell.

    • @samuelcabrera6289
      @samuelcabrera6289 Месяц назад

      @pikeviewer7002 they are a special case but they had only been out for 1 month. When I got my set that had to be replaced.

  • @jamesb3239
    @jamesb3239 Месяц назад

    I’ve used the Jabra EP20 for about three months now. The technology is amazing. The price at Costco was very good. Both aids for $1300 Canadian. I’m using both the new tv steamer + and the multi mic. Both work great. Streaming from my iPhone works well. Both telephone calls and streaming music or podcasts. I’ve been wearing hearing aids for about 40 years and like I said, these aids are the best I’ve ever had.

  • @polarbearhero9803
    @polarbearhero9803 12 дней назад

    I just got the Philips RIC rechargeable 9040 on trial that are going back as soon as the 9050 are here. I want the most recent technology. Still getting used to them and seeing my fitter tomorrow.

  • @thenash4822
    @thenash4822 2 месяца назад +5

    I have been wearing the Jabra Enhanced Pro 20's for about two months. While all the features and the app are pretty good, the sound quality during audio streaming and phone calls is significantly worse than my KS-9s. They initially sounded tinny as my AM radio earphone from the 1950's. The Costco technician increased the bass, which helped some, however the distortion is terrible, both before and after the bass was adjusted. I was looking forward to the LE audio and Auracast, but the benefit of this is lost if the audio streaming sounds as poor as these do. I have closed dome tips due to my hearing loss, which I would think would actually help them sound better. They are connected to my iPhone 15 Pro. The odd thing is they sound great if you are listening to music or podcasts directly and not through the hearing aids. You also have to have the tech specifically add a program with the correct options to get the variable front focus setting in the app to work correctly. I'm going to have to look at other options, these are not good sounding hearing aids, even though they have great features.

    • @HearingTracker
      @HearingTracker  Месяц назад +2

      Hey the Nash, I’m really grateful for you sharing your thoughts with everyone else looking for hearing aids. I hope you manage to find the right set up for you. Thanks for watching, Matthew

  • @s.f4599
    @s.f4599 23 дня назад +1

    A tip to Costco members in Canada to use Google Maps to find other Costco Hearing Centres to call for an earlier date for full hearing assessment. Locally, I was looking at a possible September appointment but managed to find a June appointment and also kept a July appointment elsewhere, just in case I am not happy with June assessment/audiologist! One hour out of town but well worth it, as hearing well is SO IMPORTANT TO ME!

  • @tom496
    @tom496 Месяц назад +1

    Thanks for the excellent video. I currently use Jabra Enhance Pro PM8s, btw. Anyway, I do not see where you added a link for the video on Hands-Free Cell Phone Calls In Three Steps, mentioned at 15:15. Thank you.

    • @HearingTracker
      @HearingTracker  Месяц назад +1

      Thanks Tom it means a lot!!! Here’s the vid you’re after, Matthew
      Hands-free Hearing Aid Smartphone Calls in 3 Steps!
      ruclips.net/video/G1E91hP4lqs/видео.html

  • @laurakearney798
    @laurakearney798 Месяц назад

    Do they help with speech recognition? Thank you

  • @dondgc2298
    @dondgc2298 2 месяца назад +10

    I’m puzzled that you consider a lengthy return period to be a negative.

    • @HearingTracker
      @HearingTracker  Месяц назад +4

      Hey Don, I don’t find it a negative, just overkill. As I said if I have a patient that’s still struggling with their tech 4-6 weeks (sometimes sooner) after I’ve fitted them I would be looking at alternative tech. Never mind 6 months…!

    • @dondgc2298
      @dondgc2298 Месяц назад +3

      @@HearingTracker let me suggest an alternate viewpoint (as a user) - if I struggle to get my tech to address things in a timely fashion, at least Jabra will protect me with a lengthy return period. 😊 And thanks for the response.

  • @markmandelstamm2866
    @markmandelstamm2866 2 месяца назад +4

    Is the Jabra Enhanced pro 20 bidirectional with a Samsung Galaxy S23 or S24 that supports LE Audio Bluetooth?

  • @gracebowden9454
    @gracebowden9454 2 месяца назад

    I wear Widex receiver in canal. How does Jabra compare to Widex?

  • @shaunnacolombo2229
    @shaunnacolombo2229 Месяц назад +5

    Jabra is trying a new connection strategy that is admittedly not working and causing wide spread inconsistent streaming and connection to app. For those who rely on this feature, I would hold off!

    • @HearingTracker
      @HearingTracker  Месяц назад +1

      Hey Shaunna,thanks for sharing. What issues are you having? Matthew

  • @alexeigolovco5107
    @alexeigolovco5107 2 месяца назад

    I use Oticon OPN-1 and Resound linx 961 (2014 release)

  • @PARRIS2020
    @PARRIS2020 Месяц назад +1

    Why is the Jabra micro rechargable battery HA smaller than the disposable battery HA? Most rechargable HA I have seen are larger than the disposable battery.

  • @chuckgilbert8670
    @chuckgilbert8670 Месяц назад

    What advantage does Resound Nexia 9 have over these Jabra Pro 20 hearing aids. Same company, big price difference. I'm wondering if I should have gone to Costco ;-)

  • @johnkinsfather6369
    @johnkinsfather6369 Месяц назад +1

    Is the $3200 price the base model? How much is the super power model?

  • @polarbearhero9803
    @polarbearhero9803 21 день назад +1

    Given how much money I spend at Costco I always find it funny when reviewers comment that you must buy a Costco membership each year. I spend a membership in pumpkin pies each year. I get my glasses from Costco too.

  • @southernsantapiper7556
    @southernsantapiper7556 12 дней назад

    I'm wearing Jabra Enhanced select 500

  • @steves9028
    @steves9028 Месяц назад

    I was excited about getting the Jabra Pro 20’s, but I just returned them after 4 mos. They had a Tinny sound and the right ear volume was always too low. Costco Tech could not resolve it. I do a lot if streaming and didn’t at first notice I wasn’t picking up anything but the streaming. I brought them in and they fixed the sound and told me my daily cleanings weren’t adequate on the microphone holes. Two days later the sound was almost gone again no matter how well I cleaned the holes. My faith in Jabra is gone, I’m now waiting for the 9050’s.

  • @WayneStidolph
    @WayneStidolph 2 месяца назад +3

    I tried the Jabra and returned them because the bluetooth aspect was a fail (Pixel 8 bluetooth connectivity and streaming was too fragile, streaming audio quality seemed quite lackluster compared to my old Costco KS9, and LE Audio gave me desynchronized streams to the ears). So I'm looking forward to the Philips 9050 ... do you have any experience comparing the Jabra to the Oticon Intent?

    • @user-oy4qp9pq6i
      @user-oy4qp9pq6i Месяц назад +1

      I have the Philips 9030. The Bluetooth has been reasonably reliable. The Philips was prescribed because it had enough programmable bands to accommodate a very sharp drop off at a particular frequency. I believe it had 25 programmable bands.

  • @Bum_Hip
    @Bum_Hip Месяц назад +3

    I’m wearing an OTC, receiver in canal style hearing aid. I bought mine directly from Jabra. I don’t think I’ll go that route for my next pair.

    • @HearingTracker
      @HearingTracker  Месяц назад +2

      Thanks for sharing bum hip, would love to know why? Matthew

    • @Bum_Hip
      @Bum_Hip Месяц назад +1

      @@HearingTracker I have not been overly satisfied with the adjustments they make. they can't seem to get it right. They were fine for the first few months I had them, but the left one started to "act up." It would not amplify sound, but the bluetooth feature would work. So they sent me another pair. A refurbished pair. I wasn't thrilled to not get a new pair. They never worked as good as the first pair did in the beginning. The left one is not amplifying as well as the old one did. If I take them to a local audiologist, according to Jabra, they can no longer be adjusted through Jabra. I paid for them to be able to be adjusted at no extra charge. If I take them to be adjusted locally, it will most certainly come at a cost. I think Costco will be my next place I use. Not sure if that is the best way to go though.

  • @piques46
    @piques46 2 месяца назад +2

    I wear the Jabra Enhance Pro 10s and wondering if an upgrade would be worthwhile. I am very frustrated with hearing in noise, despite numerous adjustments at Costco, etc. I had to abandon the M&RIE receivers due to feedback and fit. Anyone have thoughts about the 10s vs the 20s?

    • @HearingTracker
      @HearingTracker  Месяц назад +1

      Marie receivers can be great for some but not for others. It could also be that Jabra just isn’t right for you. Don’t give up just yet. Matthew

  • @Ryan-yw5fp
    @Ryan-yw5fp Месяц назад

    I've watched a lot of videos on Jabra hearing aids. But one thing I still don't understand is the difference between the resound nexia and the Jabra pro 20's. I have a hard time believing these are identical given the difference in price. It feels like the Jabra technology is from resound but made with less quality components. Who would know if this is correct?

  • @frankgoodale5214
    @frankgoodale5214 Месяц назад

    Great video. I am a first-time hearing aid user with the EP20s with a Galaxy S23 Ultra phone since January 2024. I had to send them back for a replacement after working with second tier support over blue tooth connectivity issues. The new pair exhibits slightly different connectivity issues (primarily with the left ear, but it is still enough of a reliability problem to render them unusable with my phone or a streaming device. I get enough different comments from other users and even Jabra support personnel, that I believe they know they haven't nailed down the root causes of the problem and that there are a good number of compatible S23 and S24 phones that are having similar issues. The last support person was blaming the small size and hence the small Bluetooth antenna (probably not true). I will be calling support again in the next few days to see if there are any updates on the problem and to request a replacement set. If they can't get the issue resolved, I may be using that 6-month warranty. Otherwise, they appear to be a great value.

    • @wd229
      @wd229 Месяц назад

      Phone connectivity was a problem for me with a IPhone 15 pro. Costco knows its an issue with most if not all phones.

  • @stevepalmore1614
    @stevepalmore1614 Месяц назад +3

    I have Jabra Enhance Pro 20. And returning to Costco tomorrow after 5 months. Left ear has a static sound since day one. Tried all domes and had it adjusted 3 times. Not to bad if I have it set too filter sounds. Yesterday Costco blamed it on not using a dryer even though it started on day one and it wasn’t raining. I was going to try custom ear molds but I don’t think this Costco really wants to spend time or effort to improve the experience.

    • @DrKenClifford
      @DrKenClifford 15 дней назад

      Had the same problem with my $5000 Phonaks on the right ear. My hearing provider tested and could find nothing wrong so she had me hold the right hearing aid to my left ear - it sounded perfect (no static). She referred me to an ENT (ear doctor) who took sent me for an MRI which showed nothing abnormal physically. He did think I will eventually need implants but not yet. I was bummed but relieved because now I knew it was not the aid but something weird with the ear itself. Problem not solved but now I check the aid in the opposite ear for confirmation. I’ve learned to ignore the static. Could be some form of tinnitus I guess

    • @idstandard
      @idstandard 12 дней назад

      Sounds like a message adjustment in the level of volume. That happened to me and I have severe hearing loss in my left ear.

  • @bru1015
    @bru1015 Месяц назад +6

    🙋‍♀️ I just had my hearing checked, I only have 5% in my right ear and 35% in my left. My options for cost were $500 to $4500. Thank you very much for your information. I am on the Next door app, someone asked the community where to get good hearing aids Costco was the most recommend. 👍
    Vote blue! 🇺🇸💙🇺🇸💙🇺🇸💙🇺🇸💙🇺🇸 👍

    • @clarissazuniga7892
      @clarissazuniga7892 Месяц назад +4

      What is voting have to do with your hearing aid?

    • @johnvolk8324
      @johnvolk8324 8 дней назад

      Maybe after they get their hearing aids they might re-consider. I did see a sweatshirt on an African American last week that read, "Ready to Mumble" LOL

  • @cjsmeanderings9362
    @cjsmeanderings9362 2 месяца назад +2

    Currently wearing the Signia Insio 5 AX ITC, love them but just bought the Jabra E Pro 20 from Costco to get the Bluetooth LE Audio. Excited to have improved signal strength for streaming from iPhone which I’ve come to depend upon. Thanks for all your support!

    • @PARRIS2020
      @PARRIS2020 2 месяца назад

      Hi can you comment on 1) is the sound you hear with Jabra clearer and or more natural than your current HA and 2) how does in perform in a restaurant/ noisy environment vs your previous HA. Thank you

    • @cjsmeanderings9362
      @cjsmeanderings9362 Месяц назад +1

      Have had a week now and I’d say they sound a bit clearer, and their filtering for noise is pretty impressive. The bluetooth LE audio is a massive improvement and that’s what I like most.

    • @cjsmeanderings9362
      @cjsmeanderings9362 Месяц назад

      Two week update: The Bluetooth LE Audio continues to blow me away. Also hooked up the new ReSound TV Streamer+ and words can’t describe how impressed I am! Finally the app is everything as advertised, it’s very impressive! I’ve had my first adjustment for ‘clarity’ yesterday, fine tuning. Also got fitted for custom molds-want to test which works best for me as I really liked the Signia’s ease of slipping in and staying without needing to fuss with fit.

  • @wrmattox
    @wrmattox Месяц назад

    for me ... trial period = how long do i have to decide if i will keep them. give me a 2 year trial period ... i won't be offended. But i'm pretty sure if i didn't like them i would return them by about 2 or 3 months. But i'll happily take as long a trial as they want to give me :)

  • @rgamore
    @rgamore 11 дней назад

    Phillips behind the ear rechargeable. Had the battery type, tiny batteries are a pain. Rechargeable is fantastic. In the charger at bedtime and back in my ear in the morning. More then a full day of used with this charging arrangement. Phillips has been great so far, I'm on the 4th set, make sure your costco provides loaners. As a medical first responder I don't have the luxury of being with out the.

  • @sevenfrog77
    @sevenfrog77 Месяц назад +1

    Do I need iPhone for Jabra or does it have android capability?

    • @HearingTracker
      @HearingTracker  Месяц назад +1

      Both work sevenfrog. It’s worth checking the compatibility checker outlined in the vid though. Thanks for watching, Matthew

    • @chachabooom5
      @chachabooom5 27 дней назад

      ​@@HearingTrackerwhat about streaming calls to phone with android? My fone is not on the list but it wasn't on the list when i got the ks9s. Streaming calls via Bluetooth is important. I do not want to wear a device around my neck to do this ..i didnt have to fir the ks9s.

  • @keithsturgill5152
    @keithsturgill5152 2 месяца назад +4

    How would the Jabras compare to the new Philips 9050?

    • @polarbearhero9803
      @polarbearhero9803 2 месяца назад

      Yes, why compare them to old version of the Phillips instead of the new?

    • @chandebrec5856
      @chandebrec5856 Месяц назад

      @@polarbearhero9803 Perhaps because the 9050s aren't yet available.

  • @golfdonwon
    @golfdonwon 14 дней назад +1

    I was really excited after this review but after going on several other sites I am finding tons of Bluetooth connectivity issues especially with Android. That is deal breaker for me.

    • @HearingTracker
      @HearingTracker  14 дней назад +1

      Hey Golf… I have another review coming this very subject in the next few hours. Watch this space. Matthew

  • @johnkinsfather6369
    @johnkinsfather6369 Месяц назад +1

    Problem is nearest Costco is an hour and a half away, so not that convenient.😝

  • @johnkinsfather6369
    @johnkinsfather6369 Месяц назад +1

    Have profound hearing loss. Wear custom ear molds Oticon open S1, going to look at Intent which is $6800 for the pair. 🤮

    • @HearingTracker
      @HearingTracker  Месяц назад

      I think you’ll notice a big difference from the patients that I’ve upgraded from the same tech. Thanks for watching, Matthew

  • @navsofour2892
    @navsofour2892 Месяц назад

    Interesting though this looks mostly as a sales pitch more than a review.

  • @DR-zj4od
    @DR-zj4od Месяц назад +6

    I have Phonaks with real Bluetooth in them and I can connect to cell phones, TV's, PC's, my cars, etc. without the need of some other stupid device to connect me. I will not buy anything now without true Bluetooth, why go back to the dark ages without it? Why do other brands not put true unrestricted Bluetooth in their device?

    • @chachabooom5
      @chachabooom5 27 дней назад +2

      Not much is discussed about hearing aids and Bluetooth and android vs iphone. I am due for new aids and I don't want to buy an iPhone in order to continue to be able to stream phone calls on android. Android is slow when it comes to tech with LE Bluetooth and costco is no longer selling the phonaks with classic Bluetooth which work well with android, so now i will have to shop somewhere else and pay more for aids or learn how to deal with iPhone.

  • @ericschnittker6775
    @ericschnittker6775 Месяц назад

    RUBBISH ! !

  • @terryratsack423
    @terryratsack423 Месяц назад +2

    Wow. So much bad information it’s hard to know where to start.
    Costco dosnt sell many different types of over the counter hearing aids. They sell ONE. And its sales are dismal.
    You did mention the feedback issue, but you buried it in your video. The jabra are horrible for high frequency loss due to feedback.
    Philips is better for high frequency loss, more user friendly, and has far superior customer service. Jabra customer service is mediocre at best.