All of mine are like this, they all work fine. One of them did suddenly stop working one day, while all the other devices continued to work. The issue was eventually resolved though. I had manually selected a WiFi channel on my router and one of my sonoff devices didn't like it. It worked for a couple of weeks and then I moved it's location in the house and it stopped connecting. I set my WiFi router to automatically manage WiFi channels again and the Sonoff device started to connected again straight away.
I wonder if you managed to get them working? I have a similair problem where they were working but now cant connect to them. Support is working on it but limited in their help.
ive ordered 2,wired one up to a lamp and the app says its ok right to number 4 then comes back error,dont even think i am gonna bother with the other one
TU. I bought 3 of these junks and none of them worked. they also don't work with 5Ghz.they all have that trace don't think that's the issue.i think they work with older routers but that just a guess on my part.
+WV591 Yes, I talked to Itead about the issue, and that has updated the software. I asked if that could be 5Ghz too. I have mine working now, but it has a lot to do with the router as well. Very disappointing, but fixable too.
+WV591 No we have found that we use the 5 Ghz and the sonoff are by them self and printer on the 2.4 Ghz range. Had 4 routers so far. Netgear was the crappier one.
I can't think of one reason why you'd want these units on the 5ghz band, they use almost no data. The longer waves used by the 2.4 GHz band are better suited to longer ranges and transmission through walls and solid objects. So it’s arguably better if you need better range on your devices or you have a lot of walls or other objects in the areas where you need coverage.
I don't think I have any sonoff switches in use right now. How far away from the router are the units? Also check sonoff's server is up via there FB page. I will try to help you if I can. Try a old device too, sometimes the firewall on newer devices blocks ewelink. Stay safe talk soon.
I got son off switch but as soon as It connects with wifi it gets tripped Nd get restart, then it unables to connect to wifi again? Will you help me to know what can be the problem is? Thanks
Not good I purchased the duel as I wanted two outputs but when I scan the QR code that will not work and then registered for an account and it will not accept the code number sent on the email so it will end up in my drawer and stay there and I will not purchase sonoff again just china crap
+Bob Wareham Could you use the device without the QR code. Connect device Sonoff dual push button till it blinks then add your network all via Ewelink. It will show up. Or if it does not look for the iteadXXXX wifi device add it password 12345678 . Hope this help you Bob havea great day.
Thanks I have the same problem.
I have 4 other identical Sonoffs that I have had for some time but those work PERFECTLY.
Science-is-god Best way to fix it is add an Antenna to it. One of my other videos mate. Good luck.
All of mine are like this, they all work fine. One of them did suddenly stop working one day, while all the other devices continued to work. The issue was eventually resolved though. I had manually selected a WiFi channel on my router and one of my sonoff devices didn't like it. It worked for a couple of weeks and then I moved it's location in the house and it stopped connecting. I set my WiFi router to automatically manage WiFi channels again and the Sonoff device started to connected again straight away.
They can be fiddly thing. Have a wonderful day.
I wonder if you managed to get them working? I have a similair problem where they were working but now cant connect to them. Support is working on it but limited in their help.
I ended up adding a larger wifi wire to fix the problem. ruclips.net/video/e-iO-PTcfjs/видео.html
June 2020, I have 3 of those with the exact same problem :(
Did you check out my Antenna mod? It fixed the problem for me. Stay safe and have a wonderful day.
I have 4 of them and none connect
hmm trying a lot of things but the crappy things won't connect ..
Look at my Antenna extender. May help you. Check comment for corrected lenght. Have a wonderful day hopefully.
ive ordered 2,wired one up to a lamp and the app says its ok right to number 4 then comes back error,dont even think i am gonna bother with the other one
Steven Booth Check your router that is what went wrong for me. Good luck and try the other one.
Chris B got it working it was the router
Steven Booth what are you doing with the router to get these to work? Mine sometimes works and sometimes doesnt
j20nto not sure buddy.been working for the last seven days ok.but mine did miss before that.think it must be the firmware update not sure.good luck
is it the actual router, or a setting in the router?
TU. I bought 3 of these junks and none of them worked. they also don't work with 5Ghz.they all have that trace don't think that's the issue.i think they work with older routers but that just a guess on my part.
+WV591 Yes, I talked to Itead about the issue, and that has updated the software. I asked if that could be 5Ghz too. I have mine working now, but it has a lot to do with the router as well. Very disappointing, but fixable too.
+WV591 No we have found that we use the 5 Ghz and the sonoff are by them self and printer on the 2.4 Ghz range. Had 4 routers so far. Netgear was the crappier one.
I can't think of one reason why you'd want these units on the 5ghz band, they use almost no data. The longer waves used by the 2.4 GHz band are better suited to longer ranges and transmission through walls and solid objects. So it’s arguably better if you need better range on your devices or you have a lot of walls or other objects in the areas where you need coverage.
i had this ... wait a while , then reboot the wireless network/router , restart app and or restart iphone ... all good
Found out later it was the antenna on the sonoff. Did a video on it for others. Do at own risk.
is there a fix for this ??
For four-pack and it can't get any of them to connect to my Wi-Fi.
I don't think I have any sonoff switches in use right now. How far away from the router are the units? Also check sonoff's server is up via there FB page. I will try to help you if I can. Try a old device too, sometimes the firewall on newer devices blocks ewelink. Stay safe talk soon.
I just tried An older Android phone and got one of them to work. I will try others
Ones on the network, you can use your newer phone. Have a nice day stay safe.
Can anyone help me link my sonoff? This is annoying. I have a Samsung 10. I have tried so many different things and nothing so far.
@@jonathansabido5430 i had to use an older phone to get this to work.
I got son off switch but as soon as It connects with wifi it gets tripped Nd get restart, then it unables to connect to wifi again?
Will you help me to know what can be the problem is?
Thanks
Add an Antenna. Check out my videos on that subject.
ruclips.net/video/e-iO-PTcfjs/видео.html
Samething happened to my 2 sonoff switches. They cannot connec to wifi anymore
Add a new Antenna wire like I did. Should fix it. It is one of my other vlogs. Good luck.
Disable your mobile data on your cellphone before trying to pair the sonoffs
Not good I purchased the duel as I wanted two outputs but when I scan the QR code that will not work and then registered for an account and it will not accept the code number sent on the email so it will end up in my drawer and stay there and I will not purchase sonoff again just china crap
+Bob Wareham Bob I have a duel and a 4CH here. Did you what me to do a video on it mate?
+Bob Wareham Could you use the device without the QR code. Connect device Sonoff dual push button till it blinks then add your network all via Ewelink. It will show up. Or if it does not look for the iteadXXXX wifi device add it password 12345678 . Hope this help you Bob havea great day.
Yes please a video would be good as the relays in mine dont look 10 amps each.Thanks Bob
Bob Wareham It maybe a couple of days or next week As working on zonestar Z5 printer from gearbest.
Thanks for your help Bob
my son off abitch won't pair demmit
Extend Antenna, I have a vlog on that one. Stay cool.