Everything I Know About Not Getting Suspended Or Banned From eBay
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- Опубликовано: 15 янв 2025
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I listed a Prada leather briefcase last year. A week later I got a vero. Ebay told me Prada had just joined the vero program. Terrible timing. What was annoying is Prada sent a reasoning note and it said the item was authentic, they just didn't want their items being sold. What's annoying is obviously others are still selling their brand. I don't get why eBay doesn't have an automated warning pop up when you try and list a vero item. Surely it can't be that hard to implement.
Until we have laws protecting the consumer at the US Federal level that clearly says we are allowed to resell items we purchased (genuine of course) we are at the mercy of these companies. The car companies lost the battle in the late 50's and then again with right to repair laws in the 70's when they tried to stop used cars from being sold. Now clothing brands need to be faced with the same laws.
Too bad we can’t all afford to fight these businesses. When you. It something, it belongs to you legally. You can keep it, give it away, throw it away. Or sell it. There was a similar issue with extreme couponers not being able to sell laundry detergent, etc. the Supreme Court declared once you buy it, it’s yours to do with as you wish.
@@Rock_Bill_Kaa Right on target! Imagine not being able to sell your used car! Congress needs to step in and clean this up.
I don't understand why brands are allowed to do this when you are literally doing nothing illegal. If sellers took them to court they would have nothing to stand on. I guarantee these brands don't go to companies like TheRealReal or ThredUp and try to pull that.
@@Rock_Bill_Kaa There are laws - 1) First Sale Doctrine 2) The Lanham Act. For eBay - they just dont want to be involved in anything. They dont want to spend 1 cent dealing with/defending ANY seller - big or small. There are WAY more companies that are aggressive then those mentioned - Casio, Kenwood, Sony, JBL, Nikon and many more. They (mostly) abuse the program to kick sellers off - without regard. They know they can bleed you dry - even if you are in the right - so they throw their weight around as they please. eBay knows this and looks the other way. Most times theres money in he background (the brands open stores on eBay) in return or at least promise to NOT sue them - if they do as they tell them to. Ive gone up against VERO many times (seller since 1998) and Ive never actually been sued - though in most cases - I had to remove to curtail the listings.
Vero and eBay are bullies when it comes to this issue, period
The passive aggressive nature is strong with this one - especially towards the end! Loved it!
It’s AWESOME ❤️🔥
Thank you for making this video. It cheered me up immensely, especially the ending ❤️
years ago I listed some handbags that were made out of seatbelts, apparently a brand called Harvey's also made a "seatbelt bag" they veroed my listing even though it was a totally different brand, I relisted with the words "nylon woven strap bag" and they veroed in again, its the only appeal I ever won with ebay I argued that this company did not in any way own the words nylon woven strap and it was not their brands bag so they shouldn't be able to claim another companies property. Ebay actuallly agreed with me.
Now, Harvey bags are all over Ebay now. I guess they gave up.
Way to go!! I love that you stuck up for yourself. Awesome!
I had a listing taken down due to complaint from Grunt Style a few months ago. Fortunately, there was no suspension from eBay involved. I had 4 of their t-shirts listed, but they only took the one down for some reason. Ended up removing the others out of caution, especially since the value is so low, it was not worth the risk.
I've never had a vero as a newer seller... but literally WHILE WATCHING YOUR VIDEO I got a VRO email from eBay. That is an eerie coincidence!
😂😂😂 “and people get in trouble for selling drugs” 😂😂😂😂 the pause and the facial expression was everything.
The middle finger to grunt it awesome!!!
Thank you so much for the laughter and the information. Have a righteous day 👍🏽
That was awesome 😂😂😂
Just my humble opinion here… there is a marked increase in the reselling market and more people are buying used for whatever reasons they might have. This takes away from the new clothing market profit margin and the difference is being noticed by these companies. So their way to combat this is to hit where it hurts with a big company like eBay who will bend to their will to avoid lawsuits and since poop rolls downhill all us little guys are caught in the avalanche. JMHO
This guy was not a little guy on Ebay. Making 1.8 mil is not little. It's just that he was doing risky transactions with no paperwork to support that million $ income.
I agree. It's not just in clothing though. All of these bigger corporations/businesses out there have noticed for sure. People have become really successful in alot of different areas online but the insanity of these businesses thinking they own descriptive words or any words for that matter other than their businesses name/trademark blows my mind. To me them being able to own words to the point that they can take legal action against you for using them to resell is some hard core gatekeeping imo
A year or so ago, I sold a Hermes tie to a buyer. He got and then claimed it being fake. He based his claim on one RUclips video and ebay sided with him. I asked him to return the item and he said I had to pay him for the postage. I am an overseas seller and refused. I contacted ebay about this and they still sided with the buyer. I suspect he hoodwinked ebay and got a free tie.
You mentioned two of mine back to back. I was warned while listing that I couldn't use "Velcro" unless it was the actual brand. I was also warned while listing another item that I could not use the term "Onesie" unless it was Gerber brand. For the two items, it was suggested I use "hook and loop" and "bodysuit/one piece," which I did.
This is unrelated to this video in particular but I enjoy your lack of intros lol I know that sounds sarcastic but it’s not. Some channels I like intros but I also appreciate you for just educating us. You could easily keep all this info to yourself and make money on RUclips putting out different content but this information is seriously amazing. So thank you!!!
Allbirds shoes had a big vero thing, I think last year. Everything was removed from ebay even if it was authentic and a lot of resellers were mad. I only sell them on poshmark. Really a shame, because you would think a sustainable brand would want to keep their stuff out of landfills.
they reversed it. I just sold a pair
Thanks for the heads-up, I was going to list some on ebay
@@HeyDanieJ It's probably safe now, but I usually still avoid listing them on ebay.
Patagonia Capilene Cool Daily shirts too. There was a voluntary recall for them because the 50+ UPF rating was actually more like 15-30 UPF, or something like that.
Be sure to hide your sold listings to prevent getting hit later. There are companies that check active and sold listings once a quarter as I found out when 3M hit me with a VERO for using velcro a few weeks after I had already sold the hat.
Wait, you can hide solds??
@@KristiWilson yep you make them private
how do you hide sold listings?
@@GovernmentsExplained1 are you referring to making your feedback private so you can’t see what specific items you sold from your feedback page? Items would still be viewable through regular search.
Good info to always have as a seasoned eBay reseller myself and great content as usual. Love your humor as well, especially when you don’t see it coming 😁👌🏻
Can confirm water filters, got a VeRO deleted listing for refrigerator water filters after it had been up a few weeks. Electrolux, apparently... I think they may have made the filter but haven't been able to connect them yet.
Amazing video - thank you for taking the time to research and make this video. I’ve been reselling for years & had no idea about the majority of these. Keep up the good work!
That grunt style finish was strong well played
Picked up a vero for selling Levi’s nwt jeans. The order shipped to Europe and there is apparently an issue with that.
Yes you cannot ship levis overseas
I have mine set where I can sell it but 0 overseas selling I set it where I cannot sell to anyone overseas
Loved the ending of this video. You always make me laugh. Thank you!
it is my understanding that HP printer ink is only problematic if you sell it with international options available
evidently there is some type of contract that means it is not to be sold in Europe
🤷♂
I had an HP ink listing removed. I think it was for using Hewlett Packard in the listing. I ended up relisting just using HP compatible ink and it sold. I will always shy away from selling their ink again.
Same. I’ve sold tons of ink and hp is the only oem that I’ve received a vero. I’ve ended up using offerup with good success on ink in general
I sell tons of Gore-Tex and as long as you have the tag in a photo, you should be fine. Never had a single problem for years with them. I never sell TNF with tags, I always remove the tags and sell them as NWOT. I do have problems with TNF NWT. Been asked for an invoice from eBay to verify I have not stolen the jacket.
I found some vintage deadstock north face pants just today and now I’m freaking out about how to sell them. I’m thinking I might be able to list them on grailed and I’d get more that way
@@emilyweible3623 I stay away from North Face NWT - for me it is not worth it. That is a good find though.
Does a receipt from an REI count as an invoice? Do you also take tags off of Patagonia NWT?
@@toadevergreen2561 I take tags (NWT) off of several brands, Patagonia, being just one of them. The difference is really just ~ 25% maybe. Instead of making $30 on a shirt, I might make $23. Receipts do NOT count as an invoice, it is a receipt. You need to have an invoice as a wholesaler, store or authorized retailer and a relationship with that manufacture to resell the item for below the MSRP if there is one.
Great tips had just listed a AE Romper and used the word Ivory. I’ll already updated to Cream. Thanks!
When I first started listing DVDs I got a vero for p90x. I had no idea at the time you could get a vero for a legit preowned product. Needless to say I havent listed that again.
I found an Evel Knievel shirt and was contacted by Evel Knievel group. I just threw the shirt away
Oh my goodness, that was priceless! I haven’t laughed like that in a long time. At the end of your video when you said some people get in trouble for selling drugs and then you pause… right?!
I think we're all a bit spooked. I did have a Grunt T on, so went and took it down. I saw that the ones listed are by an "Authorized Grunt Dealer" so I think you're right on with this one. Thank you.
@13:34 You spoke of not being allowed to sell medical devices on eBay. Here is a quote from their policy on that. "Medical devices that require a prescription can't be sold on eBay. Listings for other medical devices must follow our policy." Their policy is not that harsh.
I just found a pair of jeans that is Kevlar lined, glad I saw this, I was going to list them in the next day or so
Thanks Matt! There were a few of those I didn’t know about.
The ivory one seems strange as it is one of the Ebay color options you can choose for clothing.
I got a Kevlar vero. Jeans that even had Kevlar imprinted on the fabric.
I tried to sell an old collection of Cuban postage stamps, and eBay was not having it because of the embargo. These stamps probably pre-dated the embargo, but the listing was flagged nonetheless, and I still have the collection somewhere.
The issue of ebay suspending an account permanently with no comment why, or recourse, scares me. I hear stories of this happening for small, medium, new or old sellers.
Yeah eBay is getting crazy and it sucks they are getting this way I guess they don’t want us to make them money anymore
Crazy timing on the video, considering that Daily Refinement just got a lifetime suspension for selling high priced shoes. That was total BS, but that's what we have to deal with when bowing to the whims of a monster company like Ebay.
It’s a bit intimidating that a seller of that size can be taken down permanently for a rule i didn’t even know existed.
Doesn't ebay have a shoe authentication process for shoes in mid hundreds and up?
In all fairness, he wasn't banned for VeRO violations. He was banned because he couldn't provide invoices for $1.8 million in super high end and rare sneakers. I can actually understand eBay's reasoning there.
There is much more to the story and Chris has even said it was reasonable and justified on the part of eBay.
I feel like that was intentional haha
"As Seen On TV" products can also be problematic.
SOOO helpful! I've been doing some of the image copy/paste for some listings and just didn't even know because it's so rampant. THANKS! :)
😂. You crack me up! But because you’re so funny, it keeps these brand names in my head. Thank you.
Just to add to the list. Some of the automated hand towel companies are actively going after your listing if you use their brand name. Had a Vero for a commercial one 2 years ago
Your unspoken show of displeasure is why I never got in trouble at work when angry by having the same trait even when there were cameras and speakers everywhere but the bathrooms.
GoPro Cameras is a touchy subject too. I had a listing removed because it was " fake" yet it was new and sealed and an official GoPro Product ..
I recently had issues with listing Polo Harrington bomber jackets. As harrington could not be used. It was weird considering I have listed and sold hundreds.
Namebrand plumbing parts like Sharkbite and Pex which is a real bummer because they are expensive and if you are a diy person you'll have a lot of them left over after a big project.
Wow I had no idea about this. So if you sell that stuff on eBay you'll get a strike?? That's crazy.
Also, that's weird. I just looked on eBay and there's a ton of sharkbite fittings. Did this actually happen to you?
Helpful as always and funny as hell . . . as always! 🤭
Velcro, officially known as Velcro IP Holdings LLC and trading as Velcro Companies, is a British privately held company, founded by Swiss electrical; Founder: George de Mestral
HP took all my listings down one time, but they just wanted me to remove GSP as it was a European distributor that exclusivity over there
I got a vero strike for selling a pair of Oofos sandals. Did not use a stock photo…do not know what was wrong.
Awhile back I had Velcro in my description and eBay popped up a message before I even listed it as a warning ⚠️ so I removed that word and listed it.
Great, easy to relate to and follow video, once again. Thanks a prev video, I have changed all my listings with the word velcro. Now I need to work on the few I have with ivory as color. When I first got started, brixton motorcycles got a few my shirt listings removed, was surprised.
Savage ending, loved it!!
Vero has gotten a lot of people lately. It's hard to know every single thing that you can get in trouble for, since there seems to be some gray areas. I got a VERO for chicos once. I was shocked.
The ending was perfect considering the content of the video!!!!
Wow this just happened to me. Levi's did this to me because I had something going overseas. I guess I have 3 days off to concentrate on Mercari and Marketplace now. Heads up Don't sell Levi's 541 overseas keep them domestic.
All Levi’s?
dont sell levis international at all
Beyond Yoga, Aritizia (all brands including Sunday Best, Babaton, etc.), and Soft Surroundings have been problematic.
Soft Surroundings? In what way? I’ve probably sold that brand 500 times. And currently have listings up.
Is it a specific item or style?
@@Mexicobeanpole I got a Vero on ebay for a dress and Poshmark took two of my listings down--both were shirts.
Here's the thing about VERO: it's a program that eBay created to avoid legal liability for allowing the unauthorized use of manufacturer's IP or trademarks. When Congress created the law allowing online platforms to be sued for this unauthorized use they gave the online platforms a way out to avoid liabiliity: if a manufacturer approaches the online platform the offending item must be removed immediately no questions asked. Hence, why eBay created VERO. The problem is the manufacturer doesn't have to prove anything they just have to contact eBay and say, "this item is fake or violates our IP, get rid of it or else."
And literally any manufacturer can do it, for any item, at any time, no matter what it is. And just about every company of any size has a legal department and that legal department has legal interns whose whole job is to scour the internet looking for fakes and unauthorized usage. Guess what one of their favorite sites to search is? Consequently, there is no definitive list because any company can do it, at any time, for any reason. Every reseller is a salmon swimming upstream with grizzlies prowling all over the river.
That is how I feel with eBay. I like to do things the right way. I make sure I sell genuine pre-owned items. I took pictures of tags and brands of clothes. I realized that I can veroed or sued for trademark infringement.
Promise Nike had a hand in the Daily Refinement ban. I think he was happy to sign a NDA because they had something on him.
The NDA was not related to his ban. He got a break on fees by being a high-volume seller and he signed an NDA not to disclose his terms. All this was way before the incident.
@@biffboffo He said he couldn’t discuss the specifics of the ban because of an NDA
@@Bewareofthewolves false news. He’s said everything about the ban
@@copedigital Yes just listening to the podcast now. Maybe I misunderstood what he said in an earlier video.
People have not listened to any of his videos. The NDA had everything to do with special fees with selling he received. It had NOTHING to do with the ban at all. Honestly he should have not mentioned any NDA because everyone heard that and ran with all false assumptions.
You have saved many a lot of trouble with this video! Saw Bobs video on this problem..
thank you for this. I just heard allbirds were on the list? but couldn't find much to verify it
I got 2 veros. One for a cabin air filter by saying that it was good for a Nissan (I got the info from another listing for an identical filter) and the 2nd vero was for poker chips that had jack Daniel’s on the box. I didn’t get suspended but eBay removed my listings
Love this! : ) I recently listed a NWT North Face Jacket and then just hear this a few days ago and again now from you. Anyone have any suggestions where I can sell it without getting sued?
Did you end up selling your item on eBay?
“Cards against humanity is just too random to let you sell their products” I laughed so hard at that dude.
Thanks for this reminder!!!
Just don’t use a stock photo…
I had three items listed with a no-no word which was changed to hook and loop. Thanks!!!
Best explanation for Vero Thanks
One of My first ten litings was a knock off white diamonds perfume and it got taken down just after 2 sells..I did not relist it even tho I had a few left from the dollar tree store
Don't sell Levi's NWT with international shipping or GSP enabled. I had multiple listings taken down and had to re-list them with a separate shipping policy.
The youtuber Meghan Stark (who does motorcycle content and sells her own merch on her own website) got a copyright claim against her in the form of a Cease and Desist from DuPont, because she had long sold keychains and t-shirts branded with one of her slogans, "Coffee & Kevlar" (She sort of does this "Cafe Racer" aesthetic so she went for the motorcycle gear/jacket and coffee thing hard)
Anyway she was forced to stop selling her Coffee & Kevlar items. All that to say - DuPont protects Kevlar with tooth and nail. And the reason is simply that it's used in law enforcement gear to stop bullets, so they don't want the brand name being tarnished or misused. It kind of makes sense.
DuPont poisioned thousand of employees and consumers with Teflon and tried to cover that up so their assholery knows no bounds.
Omg I just died laughing when you said people apparently get in trouble for selling drugs. You were so serious but also seemed so sarcastic in your attitude that it caught me by surprise and made me laugh. Thank you for that!
The countdown said it all. Best 20 seconds on ytube!
Just had a VeRO complaint from Kobe Inc for a nike kobe used t shirt this morning.
Can we list new with tag when we purchase from liquidation when they still have tag on?
HP ink vero'd me got be for offering the ink in the global shipping program
I actually was thinking of a question. If you sell preowned and authentic only. shoudlnt have to worry right. Can they really come after for selling them preowned? serious question.
Yes, they can
@@ThriftALife OK I thought so. great video, love the sarcasm. lol
I have heard that for some of the really big luxury brands, the selling platform (ebay, etc) just complies, and leaves it to you to dispute it with the brand. Most resellers cannot afford to fight it out, or are too intimidated to, so they just don't. So even if you may technically be allowed, some of them are starting to make it difficult.
They can. However, for many years there has been a seller named Tabberone that has been taking on some of the companies on the basis of first sale doctrine. Very interesting following their updates through the years.
I accidently bought a Cards against Humanity game that was fake. I had no idea they made counterfeit card games. And I also just bought some fake Keen mens sandals. They looked almost exactly like the genuine Keen sandals. I still have a lot to learn.
First I've heard about the no drugs on eBay. This is a bummer...
🤣
I must have missed that eBay seller update. Who knew? 🤣🤣🤣🤷♀️🤷♀️🤷♀️
Oh my gosh! I swear i laughed for 5 minutes over that ending! Well done!!
I've been waiting on the ripple effect vids after last night's events......... 😳
I had a listing removed for using “Harrington” in title for Polo jacket. There are 9,300 listings with that word currently 🤔
Can you have Kevlar or Gortex in your photo of the label?
Thank you. I knew about onesie and velvro, had heard about bundt, but you had a lot I had not heard about.
Saw this one day late… got a vero for Hp ink after 1 day
Oh shoot! I have a ton of Grunt Style T-shirts in my store and have sold many in the past. Guess I have to be cautious.
I need a custom list, how can we contact you?
Vero’s are the reason why I started selling on poshmark. I only sell general merchandise on eBay but it’s stressing to think about my account getting shut down or suspended so poshmark is my backup. Only selling online until I have enough money to buy a franchise.
Same here dude luckily enough i just got mine fixed back with the help of a professional expert! Called Lyft_techz who helped me when i was desperate and i think he can help you too, i suggest you send him a request.
His on Instagram.
I got a VERO for selling a Kate Spade bag, This happened a few years ago, I didn’t get a suspension was asked to take it down which I did. BTW I LOVE your sense of humor! Cant sell drugs on Ebay? LOL
Your videos always make me smile. 🙂
I think this is an important topic that no one likes to really discuss because it's the not so fun parts to reselling. I'm in need of returning a fake supreme pair of shorts which I knew was too good to be true, but still purchased it at the time. I think any brand that's a MLM also go after resellers. I'm happy selling more rare or bread and butter brands.
I can testify that my “remanufactured hp printer ink” was taken down.
Great info, and a good laugh at the end. Thanks.
I understand the higher end clothing brands. They offer guarantees and warranties that we, as resellers, can't offer. I've heard Lululemon will replace your item but if you buy it from a reseller, the item can't be replaces. I would think the car parts would be like the medical products. If something goes wrong with the car part then that could be bad. It's getting kind of scary to sell.
We received this from NF Legal:
The North Face Apparel Corp. (together with its affiliates, “The North Face”) owns THE NORTH FACE® and THE NORTH FACE logo trademarks. The North Face prohibits the sale of THE NORTH FACE branded products to resellers. Any time you purchase products from an Authorized Dealer and then attempt to resell those products, you have caused a breach of the contract between The North Face and its Dealer.
This is odd, if the dealer doesn't want to breach their contract with North Face, then they shouldn't sell to resellers. If you purchase from a dealer, how can you (as the purchaser/reseller) have any role in the contract between NF and the dealer? It seems they're blaming you for "causing" the dealer choosing to breach their contract. This seems absurd!!
Oh an the the shoe brand Antelope get me flagged on Facebook marketplace every time I relist
I’ve had issues with motor cycle jackets and glove “Kevlar” is aggressively protected DuPont
Yeah... it's my understanding that they protect the Kevlar brand so aggressively to avoid any confusion or misuse, as it's basically a life or death issue, being heavily used in things like bulletproof vests used by law enforcement and miiltary.
You can use the word "Lined" in the title and most buyers will know that it means Kevlar.
armored is a way to address it , but the motorcycle 🏍 clothing that uses it has a Kevlar tag just like goretex but if you use in a title DuPont will have it taken down fast like 24 hours or less
@@purplerube1038 aKrEmVoLrAeRd is the proper term lol
Thank you so much for this video. I didn't know about the V word.
I sell tons of Walter filters including Samsung refrigerator filter, no issues ever. Also sell tons of printer ink/toner heavily including HP. Never had an issue
Appreciate all the info!
Omg I didn't think about not copying the description from the site.
I had a mercari listing taken down due to intellectual property for a Y2K purse an I had a picture of a magnet snap with a patent # but I have no idea why, I changed the title on other listing. An yes mercari threatened to shut my account down if I listed this item.
I've quit copying descriptions from sites completely! Mercari warned me on a Thrive Causemetics eyeliner and took it down. I had used 2 stock photos in addition to mine and part of their description. Very scary for a newbie lol
I got a vero for listing a Pink Floyd -The Wall T-Shirt. I ended up just keeping the darn thing because it was my size anyway.
I listed one polo shirt, after trying to branch out from my normal vintage shirts…got nailed on my first listing from Fred Perry brand, new with tags polo. Bastards.
+1 for the realreal, in particular all the Supreme and Chrome Hearts shit I've found is such poor quality you'd assume it's fake, happy to let them deal with it
+1 again
You are wise beyond your years. I’ve got some Prada that I may send in. I had a chance on a pair of Chanel shoes and passed because of the EBay issues
@@Curtishardy09 you can always sell chanel on posh, I just listed some heels the other day. Things will eventually change now that they're a publicly traded company but right now it's still the wild west, the worst they'll do is pull your listing down and send you a cutesy friendly email about it
Love your videos. Great information but especially your wit humor. 😂