Scotsman DCE33A Low Ice Production
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- Опубликовано: 6 сен 2024
- This is a service call for a Scotsman DCE33A Ice Machine with a customer complaint of "a white tube not connected and not making enough ice". Always start with your standard preliminary checks. Visual inspection, Power, Water, Normal sounds (compressor running, pump pumping water, fans working).
This unit had a drain tube disconnected, which didn't really hamper ice production, and a dirty condenser. The dirty condenser was the actual culprit since it keeps the evaporator from getting cold enough.
Regular cleaning of your ice machine is essential for quality ice production. Follow the cleaning and de-scaling procedure for your machine and vacuum the condenser regularly. You'll be rewarded with quality ice and extended life of your machine.
Thanks for this video! Same issue solved
this video helped me out alot, thank you!!!!!!!!!!!!!!
I'm glad I could help.
Hi Turner, I have a similar one, but I can’t get it to shut off! Not making any ice and water isn’t coming? Please help
Scotsman factory tech 35 yrs. A dc33 in 72 degree room with 75 degree water incoming brand spanking new will full cycle in as little as 22 mins. 24 is a great avg. 25 is still good.......10 years later, 25 mins is awesome and 30 is acceptable. Once they hot 40 min cycle time, they are done because they almost melt as much as they make and take weeks to full up. A brand new machine will still take 2 full days 48 hrs to fill up.
Good to know! I have the same model where the circulator pump went bad. Any tips on where to get a used pump affordably?
Hey Michael, I am a new tech and have DCE35 and complaint is that its making ice slowly and not fast enough. So based on what you are saying make sense now because I cleaned the condenser coil and everything else, did descaling etc. Nothing doing same slow ice making . However I have found 3 timers there ( right knob of black knob and 2 hidden , one is metal and one is plastic ( 120/170/210/250/300 can you please help me to fond out what it is ?
Metal that is hidden If I am not mistaken is the one that is responsible for bid filling
Please help to understand them
Thanks
@@starobinful did u mean dc 33? The main black know is for bin level, the hidden one w screwdriver slot is for ice thickness. The old models had a metal mechanical control for ice thickness, the newer models have relay board with screwdriver slot on board for ice thickness adjustments. The main black knob is same old and new models. The main problem with these machines after 7 to 10 years is the evaporator copper lines come unsoldered from the cube plate, u have to take off the cabinet to check that, but once cabinet is off, u will be able to easily see if the blinds are loose or not, there is no way I've found to repair, I've tried tie wire, epoxy, and even soldering them, but soldering them will melt the plastic cube tray, epoxy and tie wire, and even zip straps will help but only a bandaid
If the refrigeration lines are not tight against the cube patterns, it will do exactly what u are describing, very slow cycle. Like I said, once cycle times get to 40 mins, it's time for new evaporator or whole new machine. I have good used evaporator depending on your location, I'd sell it if that is what you find is the problem
Thanks. I have meant that underneath the kickplate there are two more controls. One is pure metal for ice thickness. And then I have seen square plastic module with screwdriver slot to turn to 4 positions. So I am not sure what it is
Also regarding evaporator, would I need to repair it as I would do on any other sealed system ?
@@starobinful the square plastic module version takes the place of the older mechanical timer with the cam on it. The timer has screw slot, and when adjustment setting meets the desired cold temp, timer initiates I think it's 6 minutes after temp has been met it goes into defrost to drop cubes. As far as repair of broken evaporator, yes, once u install new evaporator, and filter drive, pull vacuum and recharge.
Great video, my DCE33a is freezing ice in the reservoir and not releasing it... I replaced timer but same issue. Any thoughts? thanks
There is a reversing valve that reverses the refrigerant flow to heat the ice mold during harvest. It could be bad. The system will not go into harvest until the ice mold reaches the thermostat set temperature. Verify each phase of the ice making process to get an idea where it actually stops. You can download the service manual from Scotsman which explains each step in the process. Ensure each step completes normally. I've never had a reversing valve bad on a Scotsman so I'd look really hard at the thermostat settings and timer operation.
Hi there!
I just purchased a used one! I verified it made ice; and installed the drain pump (not easy!!)
I am unfamiliar with normal operation. The water stops during the freeze cycle; which I’d expect, and I get cubes every 25-30 mins. It’s working well as far as that goes.
When I turn the switch to OFF the drain pump cycles, as it should, to drain melt. However the water keeps running in the chamber. Pretty certain the compressor is off at this point, as I’d hope. I have not yet let it fill with ice to see whether the water continues circulating or not. Should it???
I just was taken aback by OFF circulating water, thinking maybe something I did in the wiring for the drain pump is wrong.
Water in the reservoir should not continue to circulate through the spray nozzles with the unit off. The drain pump is always active (available to run if needed) as long as the unit is connected to power.
Here is a copy of the manual so you can verify operations DCE33 User's Manual - | Scotsman Ice Systems www.scotsman-ice.com/service/User%20Manuals/17335401.pdf
@@tonyturner9146 thanks for your info. I was able to resolve the circuitry issue I’d created while installing the drain pump with your help!
@@bjlled glad I could help
I am having a problem with mine. It’s not making ice, it seems like it drops out and then melts. I spent $350 on a Scotsman approved service company and they said everything is working fine but it’s still not making ice. Coil is totally clean. Not sure what else I can try; please let me know if you have any suggestions
When a DCE33 won't make ice there are some common issues to look for. Number one: make sure the condenser is clean and the room is not too warm. Number two: make sure the curtain is installed correctly by the manual... It's not very intuitive. Number three: verify the spray from the two spray tips is uniform and with plenty of water. The tips will stop up and spray lopsided or not spray enough water to make a complete cube so they melt really fast. Number four: make sure the compressor is running.
I've had a couple of occasions where the evaporator tubes broke away from the ice cups so they would make two or three full cubes and then the other five or so were thin and misshaped... And they melted easily.
If the DCE33A or E doesn't make ice, just remember the evaporator has to be cold with enough water spray. If those conditions are met they will make ice. Of course it could have a leak in the sealed system but I rarely find that. Also, don't mess with the cube size control or you'll spend a long time trying to get it back correct. It's probably not a setting issue. Plenty of cold and water and you'll make ice. If you need a description of operation let me know. It's in your manual but sometimes a real person description makes more sense.
I saw the end of the video and the statement that it made 8 cubes in 30 minutes, but did their ice production increase overall? We have a DCE33 under counter ice maker and the coils are clean and it's only a year old, but makes about 20 cubes a day.
Then you have an issue with the machine.
@@tonyturner9146 I have the same problem. Is this something a local appliance repairman will handle?
@@wsmith1213 a good appliance repair person should be able to handle it. It's not hard to find the Scotsman service litterateur and the sealed system is pretty straight forward for someone familiar with other brands of ice machines. The issue I see the most is the curtain being installed wrong after a cleaning and dirty coils. I've seen the evaporator tubing come loose from the mold cups causing some crazy things... It would make 2 or three cubes that seemed to be shaped correctly but the other cubes were almost non-existent or badly shaped and melt really quickly. Also, verify the condenser fan is running... It will not make ice if it's not.
Thank you for the video! Did you use spray evaporator coil cleaner or just spray it with compressed air to clean it out?
Just a vacuum and some air