Conversations with Communicators: Accessible Public Outreach Enhances User Experience

Learn Ten Tips for Connecting with the Public: www.cdmsmith.c...
If you need input from your community about your next infrastructure project, they first need to understand what you’re trying to tell them. Technical teams can benefit from a “translator” that interprets complicated terms into easy-to-understand language. Experts Irie Price and Rose Hanson sat down to chat accessibility, readability, and user experience, and why it transforms public communication.
Rose is a communications specialist passionate about helping the intended audience understand a message, and she focuses on crafting accessible communications that directly address potential audience concerns. Irie helps teams take ideas from seed to flower using innovative facilitation techniques and inspired stakeholder engagement as a former journalist and educator.
Chapters:
00:10 - The Power of Communication
01:05 - Making Messages Accessible
01:53 - Readability
02:52 - The Importance of Accessibility