Detroit Auto Dealers Association president on CDK hack: We can handle this for a few more days

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  • Опубликовано: 13 сен 2024
  • Todd Szott, Szott Auto Group dealer partner and Detroit Auto Dealers Associatoin president, joins 'Squawk Box' to discuss the latest developments in the CDK cyberattack, the impact on auto dealerships nationwide, and more. For access to live and exclusive video from CNBC subscribe to CNBC PRO: cnb.cx/42d859g
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Комментарии • 76

  • @dreadfuldonkey
    @dreadfuldonkey 2 месяца назад +17

    Why are they so concerned about not being able to sell the cars and not be more concerned about all the information that was sucked out of the CDK database do you know how many people have bought in cars since 1982?

    • @dreadfuldonkey
      @dreadfuldonkey 2 месяца назад

      @@jasonlange6439 are you sure?

    • @jlam3927
      @jlam3927 2 месяца назад +1

      I looked it up. 10.

    • @anthonypape6862
      @anthonypape6862 2 месяца назад

      Just in: CDK will take by June 30th at earliest. CDK is paying the ransom. But CDK does not keep records of customer information. Their system has been locked by the attackers. If they ever want to be a company again they have two choices. 1)pay the ransom, back up your data (which if they had done this would not be an issue) and factory reset all computers before uploading the multi checked clean back up. 2). Factory reset all counters and build your software again from scratch.

    • @anthonypape6862
      @anthonypape6862 2 месяца назад

      To follow up the customer sensitive information is kept in the dealers CDK system. As an analogy, if Microsoft is hacked, and has been, everyone on Windows is now not also hacked. This will happen to us all. Back up nightly onto a hard drive that is kept in a fire safe. It did happen to me essentially. I lost all work I have ever done in my life. And it wasn’t that bad.

    • @petmitsu
      @petmitsu 2 месяца назад

      ​@@jasonlange6439says who?? They got hacked and ransom is being demanded. So of course the hackers have the data.

  • @ninova66
    @ninova66 2 месяца назад +4

    Well, I heard about this last week. Looks like it impacted me now and my local Dodge dealership service department. I had scheduled a brake service well over a month ago, and found out today that they can't do the service because they can't order the rotors and pads for my vehicle to perform the service. I've never trusted dealerships service departments in the past, but my local dealerships department is actually honest and earned my trust, so I feel bad for them as I know they are losing a bunch of business due to this hack.

    • @jlam3927
      @jlam3927 2 месяца назад +1

      Watch a couple youtube vids and go to the auto parts store. Brakes are completely do-able yourself.

    • @ninova66
      @ninova66 2 месяца назад

      @jlam3927 I've done my brakes own breaks for years, but I'm at the age where just don't feel like doing it anymore, lol! But due to this hickup, I think I'm going to take your advice and save a few hundred. They did quoted me about 1K to swap the 16 spark plugs on my Hemi, I laughed about that one and told them I would do it myself, which was $600 in labor which was insane. The brakes were high, too, but not as insane as the plugs. Again thanks again for giving the verbal kick in the ass, lol

    • @jlam3927
      @jlam3927 2 месяца назад +1

      @@ninova66 If it makes you feel any better I don't feel like doing it either. But I hate getting ripped off.

    • @genxpilot69
      @genxpilot69 2 месяца назад +1

      Same here with a Ford dealership. Dealers should have had a back up plan or a form of cyber security

  • @kenarthur6253
    @kenarthur6253 2 месяца назад +5

    Our systems are so vulnerable. You gotta be nuts to be in a self-driving car

  • @user-zu3zk1vb1y
    @user-zu3zk1vb1y 2 месяца назад +3

    They’re paying the ransom

    • @BMoore215
      @BMoore215 2 месяца назад

      Oh yeah. Heard they want $10 mil

  • @Meenakshi-m1s
    @Meenakshi-m1s 2 месяца назад

    This raises concerns for customers too I'm sure! What about digital data in vehicles? Every time I get a service loaner there's previous users info in it. That info doesn't even need to be hacked. IT'S RIGHT THERE!!! Literally anyone can get a access tot hat data.

  • @jameylane1591
    @jameylane1591 2 месяца назад +2

    This is why I quit IT.

  • @lisashiela9137
    @lisashiela9137 2 месяца назад +1

    Customers demand refunds for the paint protection and nitrogen filled tire scams that these dealers conned us out of.

  • @nikosolikos
    @nikosolikos 2 месяца назад +2

    Have you tried turning your computer off and back on?

    • @jlam3927
      @jlam3927 2 месяца назад +1

      Is that the button on the monitor?

    • @archerj2010
      @archerj2010 2 месяца назад +1

      I'm trying - I'm typing "O" "N". Nothing!

    • @user-zl1fz4qm3f
      @user-zl1fz4qm3f 2 месяца назад

      if only it were that easy, id have a job to come back to now. Please dont mock this. So many workers are impacted by this BS amd cant even go to work and get paid bc of this.

    • @nikosolikos
      @nikosolikos 2 месяца назад

      @@user-zl1fz4qm3f you want us to feel bad? Ripping us off for 4 years. Nope. Sorry.

    • @nikosolikos
      @nikosolikos 2 месяца назад

      @@user-zl1fz4qm3f ever heard of karma?

  • @petmitsu
    @petmitsu 2 месяца назад

    Of course they're gonna pay the ransom and they did. They have no choice because that's the only way out . And the only way to save themselves. For now. Whether or not CDK will survive this is another matter.

  • @rubinanthony
    @rubinanthony 2 месяца назад +13

    Good the scammers been over pricing cars for a while.

  • @genxpilot69
    @genxpilot69 2 месяца назад

    Car dealers should be ashamed for not having a back up plan or employing some type of security!

  • @Troy-McClure81
    @Troy-McClure81 2 месяца назад +1

    My GF got a message about service not being available at her Dealership here in Vegas Findlay has over 10 here alone,I told her freeze your credit this is the same people that took down the Casino's and the Dealership's don't care they're just getting more numbers for the hacker's....#GreedIsGood

    • @rvegas3240
      @rvegas3240 2 месяца назад

      Good to place a fraud alert on your credit report. I bought at Findlay in April. Suspect these hackers now have my info.

    • @Yarusi
      @Yarusi 2 месяца назад

      Yep. Findlay here in Idaho told everyone just stay home all this week…

  • @hoosierprepper34
    @hoosierprepper34 2 месяца назад +3

    Omg! Do you people not realize that this affects families in our nation! They have food to buy and rent! Maybe the negative comments will lead to some hardships for them

    • @lol-qo5pr
      @lol-qo5pr 2 месяца назад

      yes they hurt the people in the service department that have familiesl to feed and their bills it effecta every aspect of the dealerships.not just the sales dept.OMG!!!

    • @nikosolikos
      @nikosolikos 2 месяца назад

      Omg! Do you not realize that we need a recession to get prices down? Clown.

    • @JinNani224
      @JinNani224 2 месяца назад

      Tell the owner to pay you and not buy mansions

  • @mansize6622
    @mansize6622 2 месяца назад

    They went from selling no cars to not being able to sell cars. Huh !

  • @user-zl1fz4qm3f
    @user-zl1fz4qm3f 2 месяца назад

    funny how the highest paid workers can “wait” while the rest of us that get paid less who are affected as well cant.

  • @user-zu3zk1vb1y
    @user-zu3zk1vb1y 2 месяца назад +1

    Might have to go back to using the United States mail

  • @dval59valletta79
    @dval59valletta79 2 месяца назад +2

    They said they could do the deal, but they have to back and talk with the sales manager

  • @reyzapata9375
    @reyzapata9375 2 месяца назад

    I’m from California and I don’t give a crap about East Coast dealerships.!. I want to hear about our state of California dealerships.!. ☹️🤬👎🏽👎🏽

  • @TM-st8uo
    @TM-st8uo 2 месяца назад

    "ALOT OF CARS IN THE LAST 5 DAYS."
    That statement should be double-checked by their back office board. Probably a lot sold was 1 - 4 a day.

  • @mattensley9536
    @mattensley9536 2 месяца назад

    Cox automotive.....they are allegedly doing the same in auto hauling. crash, consolidate, control

  • @MossMini
    @MossMini 2 месяца назад

    Here to read all the great comments how shoppers love buying from car dealerships.

  • @JinNani224
    @JinNani224 2 месяца назад +8

    Are we supposed to feel sorry for dealerships?!

    • @buckd2958
      @buckd2958 2 месяца назад +10

      Hundreds of thousands of service, sales and parts employees with families.

    • @JinNani224
      @JinNani224 2 месяца назад +4

      @@buckd2958 they should have thought of that before milking the consumer

    • @buckd2958
      @buckd2958 2 месяца назад +10

      @@JinNani224 mechanics, parts warehouse workers, office clerical workers, body shop employees milking the public????? You do understand the law of supply and demand in regards to sales don’t you? You do know the manufacturers are the ones making the suggested retail price that has climbed to the moon don’t you?

    • @JinNani224
      @JinNani224 2 месяца назад

      @@buckd2958 I understand that dealerships have taken advantage of people by “market adjustments” due to decreased supply. And in regards to all the workers, well dealers can give them a bigger cut rather than pocketing all the money they squeezed from the people

    • @ArmaanOG
      @ArmaanOG 2 месяца назад

      @@JinNani224you are a sad person, feel sorry for people like you.

  • @dreadfuldonkey
    @dreadfuldonkey 2 месяца назад +2

    If you had a Web3 address, you wouldn’t have this problem, and if you did, you would identify immediately where the attack came from

    • @jlam3927
      @jlam3927 2 месяца назад

      Not if it was Web3 that attacked you.

    • @thewurstgarage676
      @thewurstgarage676 2 месяца назад

      And if you identified the attack came from Russia or China what would you do? Call them and complain? (Not being a wise guy. I’m just wondering what the response is if your account gets hacked and your info/ money ends up in Russia.)

  • @jlam3927
    @jlam3927 2 месяца назад

    Zipper head employees on an unpatched workstation(s) is my guess. Recipe for disaster.

  • @PastorLes1611
    @PastorLes1611 2 месяца назад

    They paid the ransom.

  • @MotoCoreSteve
    @MotoCoreSteve 2 месяца назад

    i couldnt get my licsence plate on my new bike lmao.

  • @crinklecut3790
    @crinklecut3790 2 месяца назад +3

    The hackers are now scamming the real scammers. Well done, hackers! 👍

    • @lol-qo5pr
      @lol-qo5pr 2 месяца назад

      I pray this doest happen to you and your family.

    • @dakotaautosales9673
      @dakotaautosales9673 2 месяца назад

      Remember that the next time you go to buy a car

  • @dank3823
    @dank3823 2 месяца назад

    Crooks hacked crooks. I don't see the problem. Nothing to see here

  • @Leo-vf3py
    @Leo-vf3py 2 месяца назад

    Send me a truck

  • @stoundingresults
    @stoundingresults 2 месяца назад

    Nice news reports on reptiles.